Zoho Forms

Zoho Forms

The Online Form Builder For Mobile Teams

4.5/5 (52 reviews)

Zoho Forms Overview

Zoho Forms is a no-coding, drag & drop, online form builder used to create forms for every purpose. It provides you with a variety of customisation options,supports task assignment, approval workflows and is also responsive to mobile browsers. Zoho Forms integrates well with Zoho products, Salesforce and Google apps.

Zoho Forms also offers native applications for both iOS and Android devices that lets you create forms and collect data right from your mobile device and it also works offline.

Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Traditional), Dutch, English, French, German and 4 others, Italian, Japanese, Portuguese, Spanish

Zoho Forms Reviews

Overall rating
4.5/5
90% positive reviews
33
Excellent
14
Very good
5
Average
0
Poor
0
Terrible
Dishant S.

Great tool to collect the customer data

Used Daily for 2+ years
Reviewed on 2019/08/31
Review Source: Capterra

My overall experience with the zoho forms is good. I am using zoho forms to collect the customer data and increase my conversions.

Pros

I have been using the Zoho forms to collect customer data from our websites. Users can quickly fill out their details, and we can use it for business needs. One can easily create a particular Zoho form and start collecting valuable customer insights which would have taken a very long time if designed with the backend languages such as PHP. One can import the data from the Zoho forms and upload it on the Zoho CRM for further processing.

Cons

One thing which I would like to mention here is that the User-interface of a Zoho web form is pretty simple. There is no back button on the zoho form after it had been filled to return back to a particular page.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Colin M.

Zoho Forms - Good for complex branching and branding

Used Weekly for 2+ years
Reviewed on 2019/08/30
Review Source: Capterra

We were looking for solutions that went beyond the simple and free options from other forms vendors. Zoho Forms is pretty straightforward to use, but handles conditional branching well and does a good job of displaying results in a graphical format. You can also export the data for use in other analysis tools like Excel or PowerBI

Pros

Covers most question types, good options for delivery and embedding and nice results dashboard. Good solution when you need more than a basic questionnaire/survey.

Cons

Branding options are a bit tricky but mostly solved by embedding on a branded page.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Scott F.

Easy way to use and manage forms like you never thought possible

Used Monthly for 2+ years
Reviewed on 2018/01/30
Review Source: Capterra

Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Pros

I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.

Cons

The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Unique H.

Working well for my needs

Used Weekly for 1-5 months
Reviewed on 2019/08/11
Review Source: Capterra

Overall my experience has been great.

Pros

I really like that I can have an external intake form for my clients vs another software I've used for about 2 years.

Cons

The only thing I don't like is that I have to pay for using custom form feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Megan M.

Exactly what we need - full features, with automated tasks and notifications

Used Daily for 1-5 months
Reviewed on 2017/06/27
Review Source: Capterra

Our company-wide goal this year was to get more efficient. Getting forms online has helped us make jobs and tasks easier for all employees - from salesmen to production workers. Anything we can do to save our guys time, ultimately benefits everyone. We're thrilled with Zoho Forms - it's simple to set up new forms and start using them immediately.

Pros

We wanted a form creator that allowed us to create different types of forms for internal use. We've got sales contact forms for our salesmen to use on the road when meeting new customers. We've got forms for our production employees to submit when they have damages. All the forms send automaticaion notifcations to the proper people, and are store in the easily accessible database online. This is exactly what we needed.

Cons

I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs. The template selection is pretty sparse though, and would love to see more options.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Zoho Forms Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Subscription
Value for money

1. Free: 1 User, 3 Forms, 500 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 200 MB Storage, Built-in Themes

2. BASIC: 1 User, Unlimited Forms, 10,000 Submissions/month, Unlimited Reports
Payment Integration (Paypal, Stripe, 2Checkout), 500 MB Storage, Built-in Themes + Custom Themes. (Contact [email protected] for a free trial of this plan)

3. STANDARD: 10 Users, Unlimited Forms, 25,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 2 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

4. PROFESSIONAL: 25 Users, Unlimited Forms, 75,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 5 GB Storage,Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

5. PREMIUM: 100 Users, Unlimited Forms, 150,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 10 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

Refer: https://www.zoho.com/forms/pricing.html&utm_source=getapplisting&utm_medium=cpc&utm_campaign=zohoformsgetapp

Zoho Forms Features

  • Custom Forms
  • Customizable Templates
  • Drag & Drop Interface
  • Electronic Payments

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Third Party Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Additional information for Zoho Forms

Key features of Zoho Forms

  • Approval Workflow
  • Assign Tasks
  • Email Notifications
  • Embed Options
  • Form Analytics
  • Form Builder
  • Mobile Responsive
  • Offline Data Collection (Mobile)
  • PDF Download
  • Payment Integration
  • Theme Designer
  • User Management
  • Webhooks

Benefits

- Forms for mobile teams
- Native apps for form creation and data collection
- Works offline
- Collect payments online
- Integrates well with CRM
- Automate workflows
- Notify via emails
- Save submissions as PDF
- Document Merge

Zoho Forms FAQs

Below are some frequently asked questions for Zoho Forms.

Q. What type of pricing plans does Zoho Forms offer?

Zoho Forms offers the following pricing plans:

Pricing model: Open Source, Subscription

Free Trial: Available

1. Free: 1 User, 3 Forms, 500 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 200 MB Storage, Built-in Themes

2. BASIC: 1 User, Unlimited Forms, 10,000 Submissions/month, Unlimited Reports
Payment Integration (Paypal, Stripe, 2Checkout), 500 MB Storage, Built-in Themes + Custom Themes. (Contact [email protected] for a free trial of this plan)

3. STANDARD: 10 Users, Unlimited Forms, 25,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 2 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

4. PROFESSIONAL: 25 Users, Unlimited Forms, 75,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 5 GB Storage,Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

5. PREMIUM: 100 Users, Unlimited Forms, 150,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 10 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

Refer: https://www.zoho.com/forms/pricing.html&utm_source=getapplisting&utm_medium=cpc&utm_campaign=zohoformsgetapp

Q. What are the main features of Zoho Forms?

Zoho Forms offers the following features:

  • Approval Workflow
  • Assign Tasks
  • Email Notifications
  • Embed Options
  • Form Analytics
  • Form Builder
  • Mobile Responsive
  • Offline Data Collection (Mobile)
  • PDF Download
  • Payment Integration
  • Theme Designer
  • User Management
  • Webhooks

Q. Who are the typical users of Zoho Forms?

Zoho Forms has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Zoho Forms support?

Zoho Forms supports the following languages:

Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Zoho Forms offer?

Zoho Forms has the following pricing plans:

Open Source, Subscription

Q. Does Zoho Forms support mobile devices?

Zoho Forms supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Forms integrate with?

Zoho Forms integrates with the following applications:

HubSpot Marketing, Maintenance Care, Wordpress, Workato, Wrike, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Projects, Zoho Writer

Q. What level of support does Zoho Forms offer?

Zoho Forms offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials