Zoho Forms

Zoho Forms

The Online Form Builder For Mobile Teams

4.6/5 (48 reviews)

Zoho Forms Overview

Zoho Forms is a no-coding, drag & drop, online form builder used to create forms for every purpose. It provides you with a variety of customisation options,supports task assignment, approval workflows and is also responsive to mobile browsers. Zoho Forms integrates well with Zoho products, Salesforce and Google apps.

Zoho Forms also offers native applications for both iOS and Android devices that lets you create forms and collect data right from your mobile device and it also works offline.

Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Traditional), Dutch, English, French, German and 4 others, Italian, Japanese, Portuguese, Spanish

Zoho Forms Reviews

Overall rating
4.6/5
90% positive reviews
33
Excellent
10
Very good
5
Average
0
Poor
0
Terrible
Scott F.

Easy way to use and manage forms like you never thought possible

Used Monthly for 2+ years
Reviewed on 2018/01/30
Review Source: Capterra

Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Pros

I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.

Cons

The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

8.0/10
Megan M.

Exactly what we need - full features, with automated tasks and notifications

Used Daily for 1-5 months
Reviewed on 2017/06/27
Review Source: Capterra

Our company-wide goal this year was to get more efficient. Getting forms online has helped us make jobs and tasks easier for all employees - from salesmen to production workers. Anything we can do to save our guys time, ultimately benefits everyone. We're thrilled with Zoho Forms - it's simple to set up new forms and start using them immediately.

Pros

We wanted a form creator that allowed us to create different types of forms for internal use. We've got sales contact forms for our salesmen to use on the road when meeting new customers. We've got forms for our production employees to submit when they have damages. All the forms send automaticaion notifcations to the proper people, and are store in the easily accessible database online. This is exactly what we needed.

Cons

I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs. The template selection is pretty sparse though, and would love to see more options.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joni S.

Loved Using ZOHO forms for our event!

Used Other for 6-12 months
Reviewed on 2018/11/02
Review Source: Capterra

I really like ZOHO Forms!

Pros

We used ZOHO Forms as an RSVP to a Poker Tournament and Open house. I loved how easy it was to set up the original form for our guests and that we could use PayPal to have them pay for their buy in to the tournament and even donate to our chosen charity. Most important was the help we got from ZOHO Forms from support when we wanted to add a few features that were a little more intricate than the norm. Manish went over and above to help up get the form exactly as we wanted it. He was really professional and knew the software like he'd written it. His help was worth the cost all alone.

Cons

I think the help feature could be a little more user friendly and just a note that if you call ZOHO, there is no option for help with ZOHO forms. I had to choose the CRM option and get them to get me to someone that could help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Rick P.

Mind-bogglingly complete and powerful forms platform

Used Other for 1-5 months
Reviewed on 2019/05/21
Review Source: Capterra

Zoho Forms is refreshing surprise, offering enterprise-level power in data collection for free.

Pros

Everytime I think I've uncovered all the gems that Zoho has to offer, such as two of my favorites, Contact and Writer, I discover another one.

Don't think that Google Forms is the best free solution for complex forms out there. Zoho Forms beats it by a mile.

Zoho Forms offers unique fields not available on any other free platform solution. My favorites of these are:

The draggable progress bar
The Matrix Choice, offering the possibility of very complex responses
Image Upload

Zoho Forms also offers very cheap way to accept payments via Stripe, PayPal, 2CheckOut, RazorPay, starting at an unbelievable 96 bucks a year through Zoho Payments. This option is ideal for small online businesses.

Forms can be embedded into WordPress via a native forms plugin, which is still being updated. (I haven't tested it however. It's only got 3 stars on the repo.)

Forms integration is second to none. Includes Google Sheets integration and Zapier.

Cons

Adding fields can be a bit slow on underpowered machines. But that's about the only con I can think of.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10

Zoho Forms are a great value add for field teams

Used Daily for 1+ year
Reviewed on 2018/11/27
Review Source: Capterra

We used zohoforms to help us gather and collect data in the field, without having to use paperwork and data entry staff.

Pros

Ease of use, easy to build forms and great resources to get started

Cons

Customer service took a little longer than expected, but were very helpful

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Zoho Forms Pricing

Starting from
N/A
Pricing options
Free Trial
Open Source
Subscription
Value for money

1. Free: 1 User, 3 Forms, 500 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 200 MB Storage, Built-in Themes

2. BASIC: 1 User, Unlimited Forms, 10,000 Submissions/month, Unlimited Reports
Payment Integration (Paypal, Stripe, 2Checkout), 500 MB Storage, Built-in Themes + Custom Themes. (Contact [email protected] for a free trial of this plan)

3. STANDARD: 10 Users, Unlimited Forms, 25,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 2 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

4. PROFESSIONAL: 25 Users, Unlimited Forms, 75,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 5 GB Storage,Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

5. PREMIUM: 100 Users, Unlimited Forms, 150,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 10 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

Refer: https://www.zoho.com/forms/pricing.html&utm_source=getapplisting&utm_medium=cpc&utm_campaign=zohoformsgetapp

Zoho Forms Features

  • Custom Forms
  • Customizable Templates
  • Drag & Drop Interface
  • Electronic Payments

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Third Party Integration
  • eCommerce Integration
  • eCommerce Management

Additional information for Zoho Forms

Key features of Zoho Forms

  • Approval Workflow
  • Assign Tasks
  • Email Notifications
  • Embed Options
  • Form Analytics
  • Form Builder
  • Mobile Responsive
  • Offline Data Collection (Mobile)
  • PDF Download
  • Payment Integration
  • Theme Designer
  • User Management
  • Webhooks

Benefits

- Forms for mobile teams
- Native apps for form creation and data collection
- Works offline
- Collect payments online
- Integrates well with CRM
- Automate workflows
- Notify via emails
- Save submissions as PDF
- Document Merge

Zoho Forms FAQs

Below are some frequently asked questions for Zoho Forms.

Q. What type of pricing plans does Zoho Forms offer?

Zoho Forms offers the following pricing plans:

Pricing model: Open Source, Subscription

Free Trial: Available

1. Free: 1 User, 3 Forms, 500 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 200 MB Storage, Built-in Themes

2. BASIC: 1 User, Unlimited Forms, 10,000 Submissions/month, Unlimited Reports
Payment Integration (Paypal, Stripe, 2Checkout), 500 MB Storage, Built-in Themes + Custom Themes. (Contact [email protected] for a free trial of this plan)

3. STANDARD: 10 Users, Unlimited Forms, 25,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 2 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

4. PROFESSIONAL: 25 Users, Unlimited Forms, 75,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 5 GB Storage,Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

5. PREMIUM: 100 Users, Unlimited Forms, 150,000 Submissions/month, Unlimited Reports, Payment Integration (Paypal, Stripe, 2Checkout), 10 GB Storage, Tasks and Approvals. (Contact [email protected] for a free trial of this plan)

Refer: https://www.zoho.com/forms/pricing.html&utm_source=getapplisting&utm_medium=cpc&utm_campaign=zohoformsgetapp

Q. What are the main features of Zoho Forms?

Zoho Forms offers the following features:

  • Approval Workflow
  • Assign Tasks
  • Email Notifications
  • Embed Options
  • Form Analytics
  • Form Builder
  • Mobile Responsive
  • Offline Data Collection (Mobile)
  • PDF Download
  • Payment Integration
  • Theme Designer
  • User Management
  • Webhooks

Q. Who are the typical users of Zoho Forms?

Zoho Forms has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Zoho Forms support?

Zoho Forms supports the following languages:

Chinese (Traditional), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Zoho Forms offer?

Zoho Forms has the following pricing plans:

Open Source, Subscription

Q. Does Zoho Forms support mobile devices?

Zoho Forms supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Forms integrate with?

Zoho Forms integrates with the following applications:

HubSpot Marketing, Maintenance Care, Wordpress, Workato, Wrike, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Projects, Zoho Writer

Q. What level of support does Zoho Forms offer?

Zoho Forms offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials