About Zoho Forms

Zoho Forms is on a mission to transform your manual tasks into a paperless process. The drag-and-drop form builder has powerful features that simplify data collection activities. Create any forms in minutes, customize them to fit your brand's style, and instantly share them with your audience. This tool integrates seamlessly with other applications. Collaborate with teammates & automate workflows efficiently. Zoho Forms works across any device and also comes with a mobile app that works offline.
offline.


Key benefits of Zoho Forms

- Forms for mobile teams
- Native apps for form creation and data collection
- Works offline
- Collect payments online
- Integrates well with CRM
- Automate workflows
- Notify via emails
- Save submissions as PDF
- Document Merge


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Not sure about Zoho Forms? Compare with a popular alternative

Zoho Forms

4,5 (122)
VS.
Highly reviewed

Starting Price

US$12,00
month
US$16,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

44
118

Integrations

22
49

Ease of Use

4,5 (122)
4,6 (5 590)

Value for Money

4,4 (122)
4,7 (5 590)

Customer Service

4,3 (122)
4,7 (5 590)
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Reviews

Overall rating

4,5 /5
(122)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,3/5

Already have Zoho Forms?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 122
Jhon
Jhon
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

In terms of data collection and analysis, Zoho Forms is a reliable partner.

Reviewed on 2023/06/17

Undoubtedly Zoho Forms is one of the tools that any team that in the nature of their functions have...

Undoubtedly Zoho Forms is one of the tools that any team that in the nature of their functions have metrics with which to measure the status of operations will be of great help thanks to the ease of capturing and processing data, with various items you can collect information of different types and formats which is easily exported to spreadsheet processors to obtain the required analysis in real time, this makes Zoho Forms a tool easy to use and access as it is based in the cloud (although it also has the on-premises version) and oriented to teamwork.

Pros

Zoho Forms is one of those tools that in our work environment we call multifunctional, due to its great versatility and varied functions we have been able to implement it for tasks such as: data collection and technical metrics of the installation or repair staff, evaluations of our help desk staff thanks to the defined templates allows us to evaluate the technical knowledge of the staff in order to make action plans and feedback, data entry by the staff of user service typifying the type of failure reported and based on this detect anomalies on the network infrastructure, This last point has been of tremendous help as we have been able to minimize the impact of absence or intermittency in the service on our customers which is reflected in the daily service level agreement, Zoho Forms despite having a wide variety of functions is extremely easy to handle as it allows any user to create professional forms and aesthetically very striking, also its integration with other tools in the Zoho suite and with third parties (Google Sheets) gives us the ability to diversify the analysis of the data as required.

Cons

Taking into account that in our operation the amount of incoming data is significant, the space limitation provided by Zoho Forms is one of the prominent points to take into account when registering for any of its licenses, in order to avoid loss of information due to having reached the limit of the storage capacity of the forms.

Gerardo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Create your forms easy and quickly

Reviewed on 2022/05/18

We can share many data between many applications without need of repeat the documentation or typing...

We can share many data between many applications without need of repeat the documentation or typing the same in the different platforms like Google Calendar, Zoho Desk, ServiceDesk Plus Cloud and more. It is enough to type it in Zoho Forms and it will share the info to the other apps.

Pros

The default integrations that it has like Zoho Desk, ServiceDesk Plus Cloud, Google Calendar, Zoho CRM, Zoho SalesIQ, Zoho Projects and Microsoft Teams. That are very easy to integrate and provide a lot of value for the admin.

Cons

The visual customization in the forms. It only has 19 themes in the gallery but there are people like me that are not so good customizing the forms using the "Customize form" tool, we need to have more templates ready to use, only by clicking on it.

Alitta
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Lead form for small business

Reviewed on 2022/08/05

only few templates are availble for free trial
Sign up form not available.
Feel Google forms are...

only few templates are availble for free trial
Sign up form not available.
Feel Google forms are better

Pros

can be used as Lead Form
Ease of creation
Can export report and can view report in a table
Mobile App available

Cons

Bad Support . (Zoho form support not finding issue specifically they are saying problem with Bigin . Bigi saying problem with forms)
O Auth not available

Alternatives Considered

Google Forms

Reasons for Switching to Zoho Forms

To integrate with other CRM
Jordan
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very good form software with some minor flaws

Reviewed on 2022/05/24

Pros

I really like how easy it is to set up forms. Everything is drag and drop, and there are lots of options for customization. If you’ve used any other form builder, you’ll find Zoho Forms to be very straightforward.

Solid direct integrations with Zapier and Zoho Forms, and easy integration with other software using webhooks.

Cons

I wish you could add logic on the form building page itself. It’s not really clear to me why they require you to visit a separate page, since they do have the aforementioned functionality within Zoho Survey. Having things on a separate page can make things complicated, especially if you need to delete a form field that has rules attached (since you might not know exactly which rule or rules are associated with it).

Additionally, it would be great if they had AND/OR logic built into the rules. This exists natively within Zoho Survey, but Zoho Forms requires you to utilize a workaround using formulas. As an advanced user, I am able to do this easily, but it certainly could be a lot simpler.

Sandra
Overall rating
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho forms for functionality

Reviewed on 2021/02/26

We use a lot of forms in our business and Zoho has freed up a lot of work on the behalf of support...

We use a lot of forms in our business and Zoho has freed up a lot of work on the behalf of support workers having to manually do the forms, scan and email and it's easier than using adobe, which I love, but in this case, ZOHO forms all the way.

Pros

This software is a breeze to use and has saved me a lot of time. As we often have to modify a form, Zoho forms allow me to change just that section, quickly and without fuss. Once submitted, the form is emailed directly to the required recipient or recipients, which is easily set up in the settings for individual forms.

Cons

The thing I find most frustrating is the fact that I can't delete users and have to write to support to get them deleted. Doesn't happen often, but it would be better to have in house control over this.

Showing 5 reviews of 122 Read all reviews

Zoho Forms FAQs

Below are some frequently asked questions for Zoho Forms.

Zoho Forms offers the following pricing plans:

  • Starting from: US$12,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free: 1 User, 3 Forms, 500 Submissions/month BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month

Zoho Forms has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Zoho Forms supports the following languages:

Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese

Zoho Forms supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Forms integrates with the following applications:

2Checkout, Bigin by Zoho CRM, Google Docs, Google Sheets, Google Workspace, Mailchimp, PayPal, Razorpay, Salesforce Sales Cloud, WebMerge, WordPress, Zapier, Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho Flow, Zoho PageSense, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho Sheet, authorize.net

Zoho Forms offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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