Highfive

Highfive

Business Collaboration Simplified

4.4/5 (172 reviews)

Highfive Overview

Highfive is a cloud-based software that enables video conferencing, web conferencing & screen sharing within a company. The application is available on laptops, tablets & smartphones.

Highfive provides software packages that can be used for device-to-device communication. With no app downloads, pin codes, or passwords. In addition to a robust software package, Highfive can upgrade your meeting rooms with proprietary hardware that works seamlessly with Highfive's software. Best part is that updates are made automatically via the cloud. So you never have to worry about outdated software. During the meeting, users can share screens & project their data onto a TV.

Highfive simplifies business collaboration. To make a web conference, users just have to name the meeting and share a link with participants. No need to be on the same network, participants just need an internet connection to join the meeting. Collaboration is improved thanks to Highfive's integration with Google Calendar.

Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

Highfive Reviews

Overall rating
4.4/5
86% positive reviews
90
Excellent
58
Very good
20
Average
4
Poor
0
Terrible
Dustin S.

FANTASTIC core product, but beware the usability is alpha grade

Used Daily for 1-5 months
Reviewed on 2016/07/25
Review Source: Capterra

My company is Skype heavy, including the now-unusable Skype hardware cameras (support for those has been discontinued to the point where they're literally bricks). There are lots of computer-to-computer video solutions so our core need was a solution to do video conferencing between large televisions in remote conference rooms. The need for high quality video and audio that works through a TV, preferably without a host computer, trumps everything else. HighFive does that with style, but note my Pros and Cons as they really matter.

Pros

1) Extremely low latency on video and audio. This is absolutely critical for meaningful communication. HF blows Skype out of the water, for example.
2) The Dolby audio device that comes with the Pro package is easily the best audio speaker I've ever used. This is literally the hardware that sealed the deal for us (see Cons, too).
3) Customer support is solid. Nice people, good response times, good answers to my very detailed questions.

Cons

1) UI is ridiculous and very buggy. This is alpha grade at best and very far from "it just works."
2) No way to start a room-to-room conference without a computer or phone at each end running a native app (no hardware remote/control). In theory there's a web interface coming soon, though.
3) Built-in audio from the HF camera device is awful. I would not buy anything but the Pro system for that reason alone.
4) No way to start a meeting "cold" where people join directly to a TV. One must first have a few awkward seconds of self-facing-camera then choose "move this meeting to my TV+HF camera."
5) We frequently have weird audio feedback issues on some computers. There are plenty of reasons why this might be happening but they *should* all be moot: get a web UI that can start a a meeting directly from the dedicated hardware (#4) and this would likely go away.
6) No conference controls for things like locking meetings (PIN codes), strict host controls (e.g. forcibly mute all other parties), and choice of screen sharing details (e.g. share just 1 window, not your whole screen).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Magali S.

Distance is not a problem for Highfive

Used Daily for 1+ year
Reviewed on 2019/03/06
Review Source

Do you have remote offices or employees who work remotely? Are you planning to have a conference with them? Then I recommend you to use the services of Highfive. It is comfortable to use because you connect the camera to a TV the screen of which is large enough to see it.

Pros

What Highfive differs from other software is that it is supported by a camera and speakers. They are easy to set up and don’t require any professional skills. Usually, they are connected to a TV and produce high-quality picture and sound. You don’t need any app to use Highfive on your computer. The only thing you need is the extension for Chrome. Please note that for using on mobile devices you need to download the application. If you run a company which offices are spread in many cities, countries or even continents and you need to hold a conference with your employees, then Highfive knows how to solve your distance problems. This video conferencing tool will bring all the employees together and save your travelling expenses and time.

Cons

As I have already mentioned, the camera and speakers produce quality picture and sound, so it is logical that you require fast internet. It can be irritating if one of the conference participants has slow internet.
Unfortunately, I think that the monthly price of Highfive is way too high. The quality is good but the product could be cheaper.
Though I mentioned that the equipment is easy to set up, there still can be people who have troubles.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Dillon G.

IT CROWD - "High Five"

Used Weekly for 2+ years
Reviewed on 2018/06/11
Review Source: SoftwareAdvice

Highfivehelps us to connect with a lot of our remote colleagues and provides face to face interaction and screen sharing capability. Our department is split across to offices one on each coast, and it's easy to start feeling disconnected/independent from each other. High five is used to help bridge that gap giving us the ability to easily have a joint team meeting between the two offices in our respective conference rooms. Its use of screen sharing helps us in being able to provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow.

Pros

Highfive is great for connecting with remote colleagues and providing face to face interaction and screen sharing capability. Perfect for companies with multiple offices, or employees out in the field. It's useful even if you don't have remote reps. High Five's screen sharing capabilities provide an easy way to quickly walk through powerpoint presentations or even show the team how to accomplish a particular workflow. Lastly, High five is great for Rick-Rolling your co-workers in other rooms when they least expect it.

Cons

1. Getting Rick-Rolled by your co-workers...
2. High five can at times lag, or run slowly if you or one of the participants in the meeting has slow internet.

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Kevin L.

Quality video conferencing made easy.

Used Daily for 1-5 months
Reviewed on 2016/07/25
Review Source: Capterra

Overall experience has been great. Calls have had amazing audio quality and good video quality. Meetings are easy to setup and start in a rush. Outlook plugin has been handy to easily add conference information to the meeting request. Some technical issues with the desktop HighFive application have detracted from the overall experience.

Pros

Great sound quality. Have not experienced anything better for conference calls.
Super easy to start call (used Desktop and Android app) and move to nearby TV / speaker system.

Cons

Issues with "infinite" update loop. On 2 separate occasions, after working fine earlier in the day, the HighFive software could not locate the MSVCP120.dll. As a result, I end up in an infinite update loop. I did not install / update / remove any other software on my machine in between HighFive working and not working. Using the script supplied by HighFive, doing an uninstall / reinstall (plus removing HighFive appdata folder) did not fix the issue. Both times, the app just started working again later in the day. As a result, I am always starting HighFive well in advance of a meeting, as I am never sure if it is going to work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Narek H.

Big need covered poorly

Used Daily for 1+ year
Reviewed on 2018/12/24
Review Source: Capterra

It feels like I overpay a service that I use as I don't find a more convenient replacement. I think if there was a better competitor on market I would opt out from Highfive

Pros

Idea of having static fixed camera in meeting rooms that can connect to your laptop and create shared conference experience is great. I love the move meeting to TV feature as you can turn off laptop if needed and meeting will stay on air. Share screen option with share window option is great in terms of privacy. Also integration with Slack makes it easy to invite new people fast

Cons

Cold start takes too long. Is highly dependent on high speed internet and glitches when having slight network issues. Screen sharing mostly is pixelated and low FPS. Meetings get interrupted with no reason.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

1.0/10

Highfive Pricing

Starting from
US$10,00/month
Pricing options
Free Trial
Subscription
Value for money

Highfive starts at $9.99 per month per user, paid annually, for the software. It also has meeting room plans available that includes integrated software and purpose-built meeting room hardware.

Highfive Features

  • Call Recording
  • Chat
  • Conferencing
  • Live / Video Conferencing

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Instant Messaging
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Third Party Integration
  • Voice Mail

Additional information for Highfive

Key features of Highfive

Benefits

  • No need to book a meeting in advance. With Highfive, the users just have to name the meeting & share the link with the participants.

  • Highfive automatically adds meetings to Google Calendar thanks its integration.

  • Users can add & remove remote participants during the meeting directly on the app.

  • Screensharing is also enabled on the application, just like TV projection of data.

  • Guests that access the meeting link in advance are placed in a waiting room.

  • To ensure security, only company employees can start a meeting.

  • No downloads needed! Highfive is available in-browser.

  • Highfive FAQs

    Below are some frequently asked questions for Highfive.

    Q. What type of pricing plans does Highfive offer?

    Highfive offers the following pricing plans:

    Starting from: US$10,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Highfive starts at $9.99 per month per user, paid annually, for the software. It also has meeting room plans available that includes integrated software and purpose-built meeting room hardware.

    Q. What are the main features of Highfive?

    We do not have any information about Highfive features

    Q. Who are the typical users of Highfive?

    Highfive has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does Highfive support?

    Highfive supports the following languages:

    English

    Q. What type of pricing plans does Highfive offer?

    Highfive has the following pricing plans:

    Subscription

    Q. Does Highfive support mobile devices?

    Highfive supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Highfive integrate with?

    Highfive integrates with the following applications:

    Google Calendar, Microsoft Outlook, Rippling, Slack

    Q. What level of support does Highfive offer?

    Highfive offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials