Engagedly

engagedly is completely modular; can start with 360, or Performance Review or Goals, etc and grow with the solution.

Don't really have any cons. I guess their analytics could be more robust, but I am told that will be the next upgrade by the end of Q1, 2018.

The software is very user friendly and has a strong look-and-feel. My favorite feature is the Feedback tool - this is well designed and allows a great amount of flexibility for the user when giving or receiving feedback. I also appreciate the different dashboards across the site, which allow for quick and easy checking of progress on different aspects of the system. The customer support is extremely responsive and helpful, as well. They respond to my (many) questions in less than 24 hours every time.

I don't feel the reporting aspects of the system are strong yet. As an administrator, I have a difficult time pulling analytics besides the dashboard information, and sometimes the dashboard information is confusing/inaccurate. I have had some issues with course completions in the learning tab, and that has given me inaccurate statistics for our compliance requirements. I also wish I were able to pull more useful data about our learning course enrollments. For example, when someone registers for a course date, they are still marked as "Yet to start," but they are at least a step ahead of those who did not register for a date. I cannot easily notify those who have not yet registered for a course date without cross-checking the lists (because I do not want to notify those who already registered for a date). There are some other aspects of the learning tab that don't meet our needs. I would love to have the option to review/approve/deny requests for courses, and it would also be great to have pre-requisite functionality in the system that requires users to complete some learning before engaging in other learning.

Once you've familiarized yourself with the software, it's very straight forward to use. There hasn't been a feature I've needed that wasn't there, and customer service is excellent. For not being a full fledged LMS, the Learning section has still been quite nice to use.

The software has a lot of features, but some feel a bit overly-complicated, such as the performance review process. This process is accomplished through the use of Cycles & Templates, which can take some time to setup. The product help guides leave a bit to be desired as well. Wish there were more integrations for the rewards system.

I mostly like the ease of use on setting goals and check ins. I also like using the feedback function with my direct manager and reports because I don' t always see them for face to face meetings. I really like the support we receive as well.

I wish that the LMS was a bit more robust - allowing us to integrate with external content sources. I also wish that some features were more customizable, such as the messaging for birthdays, the home page font and colors and set up, etc.