Jotform
About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Customize your workflows with conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
- Assign tasks to your team members easily
- Use payment forms in your workflows
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Images
Not sure about Jotform?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Microsoft Lists
SurveyMonkey Apply
Stripe
Venmo
Reviews
Already have Jotform?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best form builder tool
Reviewed on 2025/01/06
My overall experience with jotform is excellent but mainly I like thier customer support and less...
My overall experience with jotform is excellent but mainly I like thier customer support and less pricing. Also, it has the best helpful resources for their users.
Pros
I like its advanced conditional logic and it's wide integration options. And mainly it is very user friendly to access.
Cons
I like the least with their limited customisation for Advanced Features and file storage charges.
Response from Jotform
Hi ABDUR,
Thanks for your positive review. We're delighted to hear that you appreciate the advanced conditional logic, wide integration options, and user-friendly experience. To free up upload space, you can delete form submissions with file attachments after downloading them for your local copy. Follow this guide to delete form submissions: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. Remember to permanently delete the submissions from the trash to fully clear them from your upload space count.
If you have any questions or suggestions, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
helpful form for our business process
Reviewed on 2024/12/04
the forms are active and it makes our business run smoothly. it saves many repeated step to deliver...
the forms are active and it makes our business run smoothly. it saves many repeated step to deliver the services
Pros
that is has smart-pdf function, very helpful.
Cons
that to have other staff access we need to subscribe to the highest level, very expensive.
our webmaster notice certain SEO function is not facilitated in Jotform so we are moving to wordpress-based form.
Response from Jotform
Hi Andrew,
Thanks for your wonderful review. We're happy to hear that you find our smart PDF forms really helpful. Unfortunately, the multi-user access feature is only available on Enterprise. However, it is possible for anyone in the standard plans to work with anyone through our collaboration feature. Check this out: https://www.jotform.com/help/419-understanding-form-collaboration/.
Reach out to us if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Keep getting suspensed, but customer service is not helpful and
Reviewed on 2024/12/08
Very annoyed, since I am not doing anything wrong, I have read their terms of agreement, and I am...
Very annoyed, since I am not doing anything wrong, I have read their terms of agreement, and I am following the rules. I clarified what they thought was wrong accepted my issue and went on to ignore it once again.
Pros
Found it functional. It’s easy to create logic paths.
Cons
I keep getting suspended for not good reason and customer service has not been helpful. I got suspended so I contacted the support team, I received a message saying that they could see that there was no ill-intend, but remained suspended. I then went on for 2-days trying to fix this, finally got an answer from someone saying it would be unsuspended and I asked what I could do for it to not happened again. I followed her advice to the letter and haven't gone into the account in five days. Today I find that it is suspended again. Not only that, but I can't seem to respond to customer service messages because the only form of communication is through a 'thread' to which they as you to log in. Which I am not allowed since my account is suspended. In the first time I was being able to do this, but not sure what is happening now. Please use another software.
Response from Jotform
Hi Carol,
Thanks for your feedback. We appreciate your positive words. To address the issue with your account, you can also send us a direct message from our Facebook page at https://fb.com/jotform or on X (Twitter) at https://x.com/jotformsupport. You can share with us your form link so we can quickly locate your account and help get the issue resolved. Thanks for your patience and understanding.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Form Creation and Management Platform for Nonprofits
Reviewed on 2024/10/21
Jotform takes form creation to the next level above my experience with competitors like Google...
Jotform takes form creation to the next level above my experience with competitors like Google Forms. Jotform allows for much more customized forms, and has a host of very helpful add ons and widgets like signatures, payment portals, and more. We have made Jotform a "one stop shop" to manage almost every form for our nonprofit, from volunteer onboarding, to client intake and registration, to permission forms and waivers, to feedback, and more.
Pros
Jotform is a very robust and easy to use form management software platform that is particularly helpful for small nonprofits that handle a variety of form needs like registrations, waivers, surveys, and more. I like the seemingly endless customizability of the platform and the forms created.
Cons
At times, the forms are prone to error and will display error messages to end users. The offline form mode could use some additional work to ensure data/submissions are not lost, as this is important for our work where forms often have to be used with no connectivity.
Reasons for Choosing Jotform
Google Forms did not have all the features we needed in one place, mainly document sending and e-signatures. Jotform also has a better end user feel and layout, especially the Card style.Switched From
Google FormsReasons for Switching to Jotform
For a nonprofit like ours, having features that include e-signatures for waivers and permission forms, and the ability to send documents like volunteer descriptions and paperwork was vital. With little time to spare as a small team, we needed a solution with everything in one place.Response from Jotform
Hi Brian,
Thanks for your wonderful review. We're happy to hear that our platform meets the diverse needs of your nonprofits and that you appreciate the robust features and customizability. Your support means a lot to us.
Let us know if you have questions or if you encounter issues with our platform like the offline form you've mentioned through our Contact Us page at https://www.jotform.com/contact/. We'll investigate these issues and help you get them resolved.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love Jotform!
Reviewed on 2024/12/02
All in all, Jotform is a great product and we've worked through the challenge of one user/team. Its...
All in all, Jotform is a great product and we've worked through the challenge of one user/team. Its great to be able to integrate Jotform into our other data platforms.
Pros
The user experience and interface is clean and easy to use. As a survey taker, I find jotform to be very simple and easy to understand.
Cons
I don't like that, no matter what level of membership you have, your team is only allowed one user. Even with a smaller organization, we have many staff working with different forms. So, to have a membership that would allow multiple staff to have their own profiles would be very helpful.
Alternatives Considered
FormAssemblyReasons for Switching to Jotform
We wanted to see if the form customization was better suited for our needs.Response from Jotform
Hi Jacob,
Thanks for your excellent review. We're happy to know that you had a great experience using our platform, and it was easy for you to use it. We strive to make our platform clean, intuitive, and user-friendly for everyone, so it's great to know that it's been easy for you to navigate as a survey taker. Moreover, our Teams feature is primarily intended for Enterprise users.
If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Basecamp, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, ClickUp, ClinchPad, Constant Contact, Dropbox Backup, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Kit, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Slack, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, Unito, VerticalResponse, Weebly, WordPress, Worldpay for Enterprise, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Jotform.
- Survey Software
- Data Entry Software
- Forms Automation Software
- Work Order Software
- Municipal Software
- Public Works Software
- PDF Software
- Class Registration Software
- Electronic Data Capture Software
- Project Management Software
- HIPAA Compliance Software
- Higher Education Software
- Digital Signature Software
- K-12 Software
- Employee Engagement Software
- Customer Experience Software
