About Bookafy

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Key benefits of Bookafy

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Czech, Danish, Dutch and 21 others, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Images

    Zapier Integrations
    Integrations
    Pop Up button code provided to copy and paste on any website
    Free mini-website with all accounts.
    Iframe calendar code provided to copy and paste into any website.
    View 8 more
    Bookafy video
    Bookafy screenshot: Bookafy screenshot: Zapier Integrations Bookafy screenshot: Integrations Bookafy screenshot: Pop Up button code provided to copy and paste on any website Bookafy screenshot: Free mini-website with all accounts. Bookafy screenshot: Iframe calendar code provided to copy and paste into any website. Bookafy screenshot:

    Features

    Total features of Bookafy: 39

    • API
    • Access Controls/Permissions
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Automated Scheduling
    • Booking Management
    • Calendar Management
    • Calendar Sync
    • Class Scheduling
    • Client Database
    • Client Portal
    • Confirmation/Reminders
    • Customizable Branding
    • Customizable Fields
    • Data Import/Export
    • Electronic Payments
    • Email Marketing
    • Employee Management
    • Employee Scheduling
    • Event Management
    • Facility Scheduling
    • Group Scheduling
    • Microsoft Outlook Integration
    • Mobile Access
    • Mobile Alerts
    • Multi-Language
    • Multi-Location
    • Multiple User Accounts
    • Online Booking
    • Online Payments
    • Ratings / Reviews
    • Real-time Scheduling
    • Recurring Appointments
    • Reminders
    • Resource Scheduling
    • Room Booking
    • SMS Messaging
    • Third Party Integrations

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    Reviews

    Overall rating

    4,7 /5
    (131)
    Value for Money
    4,6/5
    Features
    4,4/5
    Ease of Use
    4,5/5
    Customer Support
    4,6/5

    Already have Bookafy?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 131
    Sarah D.
    Overall rating
    • Industry: Machinery
    • Company size: 2-10 Employees
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Couldn't be Happier!

    Reviewed on 2015/09/23

    We manage a staff of about 15, and this software has been a life saver. We save so much time with...

    We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.

    Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.

    Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.

    So happy, and I love their customer service!

    Pros

    ***SMS reminders to customers is amazing.
    ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
    ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
    ***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
    ***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
    ***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
    Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

    Jeremy F.
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great for scheduling with lots of integrations

    Reviewed on 2019/08/02

    I use Bookafy to allow my clients to choose their own appointments, directly from my website,...

    I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

    Pros

    Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

    Cons

    The 'back end' is not very intuitive, esp. when trying to find a particular setting

    Chris D.
    Overall rating
    • Industry: Events Services
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    good booking system with great and personal support

    Reviewed on 2021/02/16

    it's comprehensive, offers great, personal user support, and it's not expensive

    it's comprehensive, offers great, personal user support, and it's not expensive

    Pros

    it's a great and user friendly system which when we used it, lacked a few functions for us, which required us to change to another, more expensive system, but I understand that the new version of Bookafy now also offers these functions.

    Cons

    when we started using bookafy, we've encountered some issues, and because we couldn't wait for them to be solved, we had to change to another, more expensice solution

    Response from Bookafy Scheduling

    Hey Chris, thank you for the feedback. Yes, this was quite a while back when we were working on translations... but the issue you mentioned has definitely been resolved. Would love to have you back if you are interested!

    Bhavesh N.
    Overall rating
    • Industry: Education Management
    • Company size: Self Employed
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 4.0 /10

    Lots of Great Features but Most Miss the Mark

    Reviewed on 2018/08/06

    This tool has tons of features but most of them leave a lot of room for improvement.

    This tool has tons of features but most of them leave a lot of room for improvement.

    Pros

    - Allows me to schedule meeting types and share the link so that people can schedule appointments with me.
    - Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa.
    - Allows me to accept payments through Stripe (but as of this writing, not Paypal).
    - Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders.
    - Intergrates with Zoom and a couple of other web meeting platforms.
    - Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

    Cons

    - Misses the mark in full, elegant and flawless execution of most features.
    - The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well.
    - Stripe payments worked well but there were no other methods to accept payments at the time of this writing.
    - The setting of the meeting parameters felt clunky and unnatural.
    - The integration with Zoom requires a paid plan with Zoom.
    - The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however.
    - On the plan I had, their own link was a part of the emails sent to my clients.

    Response from Bookafy Scheduling

    Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

    Devin S.
    Overall rating
    • Industry: Financial Services
    • Company size: 2-10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Best Online Scheduling App I've Used!

    Reviewed on 2019/10/04

    I have lots of meetings between coaching clients and organizational partners, having Bookafy has...

    I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
    Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

    Pros

    I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

    Cons

    There is nothing that I don't like about this software.

    Showing 5 reviews of 131 Read all reviews

    Bookafy FAQs

    Below are some frequently asked questions for Bookafy.

    Bookafy offers the following pricing plans:

    • Starting from: US$7,00/month
    • Pricing model: Free, Subscription
    • Free Trial: Available

    Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

    We do not have any information about Bookafy features

    Bookafy has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Bookafy supports the following languages:

    Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

    Bookafy supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Bookafy integrates with the following applications:

    Authorize.Net, Constant Contact, Facebook, FullContact, GoToMeeting, Google Calendar, Mailchimp, Microsoft Outlook, QuickBooks Online Advanced, Squarespace, Stripe, Weebly, Wix, WordPress, Zapier, Zoom Meetings & Chat, iCloud

    Bookafy offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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