Bookafy Overview

What is Bookafy?

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Bookafy Overview

Pricing

Starting from
US$7,00/month

Pricing options

Free Trial
Subscription
Value for money

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.


Bookafy Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Media

Zapier Integrations
Zapier Integrations
Integrations
Pop Up button code provided to copy and paste on any website
Free mini-website with all accounts.
Iframe calendar code provided to copy and paste into any website.
Bookafy video Bookafy screenshot: Zapier Integrations Bookafy screenshot: Zapier Integrations Bookafy screenshot: Integrations Bookafy screenshot: Pop Up button code provided to copy and paste on any website Bookafy screenshot: Free mini-website with all accounts. Bookafy screenshot: Iframe calendar code provided to copy and paste into any website. Bookafy screenshot:

Bookafy Reviews

Bookafy Reviews

Overall rating
4,7
/
5
Excellent
104

Very good
19

Average
6

Poor
1

Terrible
0

Value for Money
4,6
Features
4,4
Ease of Use
4,5
Customer Support
4,6
95% recommended this app
Sarah D.

Couldn't be Happier!

We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.

Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.

So happy, and I love their customer service!


Jeremy F.

Great for scheduling with lots of integrations

I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.


Bhavesh N.

Lots of Great Features but Most Miss the Mark

This tool has tons of features but most of them leave a lot of room for improvement.


Devin S.

The Best Online Scheduling App I've Used!

I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.


Micka M.

You can’t look past Bookafy

I love that after a trade show before I’ve even had a chance to call prospects they are already booking appointments with me! It makes it so easy to say to someone, just check out my website and schedule a time that suits you. Plus I can offer direct services and related payments on there!


Sarah D.
Industry: Machinery
Company size: 2-10 Employees

Couldn't be Happier!

Reviewed on 2015/09/23
Review Source: GetApp

We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.

Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.

So happy, and I love their customer service!

Pros

***SMS reminders to customers is amazing.
***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jeremy F.
Industry: Professional Training & Coaching
Company size: Self Employed

Great for scheduling with lots of integrations

Used Daily for 6-12 months
Reviewed on 2019/08/02
Review Source: Capterra

I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

Pros

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Cons

The 'back end' is not very intuitive, esp. when trying to find a particular setting

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bhavesh N.
Industry: Education Management
Company size: Self Employed

Lots of Great Features but Most Miss the Mark

Used Weekly for 1-5 months
Reviewed on 2018/08/06
Review Source: Capterra

This tool has tons of features but most of them leave a lot of room for improvement.

Pros

- Allows me to schedule meeting types and share the link so that people can schedule appointments with me.
- Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa.
- Allows me to accept payments through Stripe (but as of this writing, not Paypal).
- Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders.
- Intergrates with Zoom and a couple of other web meeting platforms.
- Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

Cons

- Misses the mark in full, elegant and flawless execution of most features.
- The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well.
- Stripe payments worked well but there were no other methods to accept payments at the time of this writing.
- The setting of the meeting parameters felt clunky and unnatural.
- The integration with Zoom requires a paid plan with Zoom.
- The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however.
- On the plan I had, their own link was a part of the emails sent to my clients.

Response from Bookafy Scheduling

Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Devin S.
Industry: Financial Services
Company size: 2-10 Employees

The Best Online Scheduling App I've Used!

Used Weekly for 6-12 months
Reviewed on 2019/10/04
Review Source: Capterra

I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

Pros

I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

Cons

There is nothing that I don't like about this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Micka M.
Industry: Information Technology & Services
Company size: 2-10 Employees

You can’t look past Bookafy

Used Weekly for 6-12 months
Reviewed on 2018/12/19
Review Source: Capterra

I love that after a trade show before I’ve even had a chance to call prospects they are already booking appointments with me! It makes it so easy to say to someone, just check out my website and schedule a time that suits you. Plus I can offer direct services and related payments on there!

Pros

After comparing a multitude of appointment booking apps, it was an easy decision once I found Bookafy. Simple to implement, cheap for what it is, great customization components, they really have the end user and their clients in mind.

Cons

The only limitation I had was when setting up the WordPress iFrame, it wasn’t as straight forward as it could be, and the book now icons available really need some updating.

Response from Bookafy Scheduling

Hey there Micka, Thank you for the nice review. If you have a moment, book a call with us and we will get all of your buttons dialed in.

And I am curious to know about your Iframe experience... it should be literally cut/paste. Would love to know what wasnt working.

you can book a call here Https://demo.bookafy.com

Thank you again for the feedback and kind words!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,4/10
Based on 130 user ratings
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Bookafy Pricing

Bookafy Pricing

Starting from
US$7,00/month
Free Trial
Subscription
Value for money

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

Value for Money
4,6/5
Based on 130 user ratings
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Bookafy Features

Bookafy Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,4/5
Based on 130 user ratings
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Categories

Additional information for Bookafy

Additional information for Bookafy

Key features of Bookafy

  • Accept payments with Stripe and Authorize.net
  • Automated customer review requests
  • Class and group scheduling
  • Custom API
  • Custom messages
  • Custom reminder schedule
  • Customizable branding
  • Electronic payments
  • GoToMeeting integration
  • Google & Outlook calendar 2-way sync
  • Import contacts
  • Instant notifications
  • Multi-language
  • Online appointments
  • Recurring appointments
  • Rescheduling
  • SMS text alerts
  • Staff calendar
  • Staff scheduling
  • Stripe payments
  • Unlimited appointment types
  • Unlimited users (enterprise)
  • iFrame site integration

Benefits

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.

  • Bookafy FAQs

    Bookafy FAQs

    Below are some frequently asked questions for Bookafy.

    Q. What type of pricing plans does Bookafy offer?

    Bookafy offers the following pricing plans:

    Starting from: US$7,00/month

    Pricing model: Subscription

    Free Trial: Available

    Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

    Q. What are the main features of Bookafy?

    Bookafy offers the following features:

    • Accept payments with Stripe and Authorize.net
    • Automated customer review requests
    • Class and group scheduling
    • Custom API
    • Custom messages
    • Custom reminder schedule
    • Customizable branding
    • Electronic payments
    • GoToMeeting integration
    • Google & Outlook calendar 2-way sync
    • Import contacts
    • Instant notifications
    • Multi-language
    • Online appointments
    • Recurring appointments
    • Rescheduling
    • SMS text alerts
    • Staff calendar
    • Staff scheduling
    • Stripe payments
    • Unlimited appointment types
    • Unlimited users (enterprise)
    • iFrame site integration

    Q. Who are the typical users of Bookafy?

    Bookafy has the following typical customers:

    Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

    Q. What languages does Bookafy support?

    Bookafy supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Bookafy offer?

    Bookafy has the following pricing plans:

    Subscription

    Q. Does Bookafy support mobile devices?

    Bookafy supports the following devices:

    Android

    Q. What other apps does Bookafy integrate with?

    Bookafy integrates with the following applications:

    Authorize.net, BenchmarkONE, Constant Contact, Contactually, GoToMeeting, Mailchimp, Weebly, Wix, Wordpress, noCRM.io

    Q. What level of support does Bookafy offer?

    Bookafy offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials