HappyCo

Digital inspections platform

4,4 /5 (29 reviews) Write a Review!

HappyCo Overview

What is HappyCo?

Digitize your team's inspections process with HappyCo's suite of user-friendly, beautifully designed apps for web & mobile.

Go Paperless
HappyCo's inspections templates are completely customizable and can be duplicated across your company's portfolio of locations. They feature a variety of ways to document your inspections: you can use any combination of scoring, rating, commenting/notes or simply snap photos. Need someone to sign off? No problem, Inspector has built-in eSignatures.

Reports & Documentation, to the Cloud!
When you're finished, sync to the cloud and share your reports. They're stored in the cloud for safe-keeping, too, and can easily be exported with the click of a button.

Friendly Customer Success Team
HappyCo's in-house customer success team is comprised of seasoned veterans from a variety of industries and their main goal is to help you be successful.

HappyCo Overview

Pricing

Starting from
US$25,00/month

Pricing options

Free Trial
Subscription
Value for money

HappyCo offers pricing per user, per month.

Solo Plan: $25/user/month for 1 user with limited web dashboard access.

Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web
dashboard, Manage, as well as advanced dashboards and multi-device sync.

Enterprise Plan: Contact HappyCo

Subscribe for the year and save 30-40% off above pricing.


HappyCo Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

Mobile App Navigation
Mobile App Inspections
iPhone Report
HappyCo Suite of Mobile & Web Apps
HappyCo video HappyCo screenshot: Mobile App Navigation HappyCo screenshot: Mobile App Inspections HappyCo screenshot: iPhone Report HappyCo screenshot: HappyCo Suite of Mobile & Web Apps

HappyCo Reviews

HappyCo Reviews

Overall rating
4,4
/
5
Excellent
18

Very good
8

Average
2

Poor
0

Terrible
1

Value for Money
4,4
Features
4,2
Ease of Use
4,3
Customer Support
4,3
90% recommended this app
Sarah M.

Phenomenal Support

Immediate syncing of walk data and interactive charts and graphs.


Verified Reviewer

Good, but there is Room for Improvement

Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital cameras for photos. We lost many .pdf files and photos before we were able to save and send them (sending took a lot of time by itself). Honestly, who likes to use hard copies anymore? Especially in the field where they can easily be destroyed. We have never lost an inspection with Inspector, and they're not damaged when resting safely in the cloud. Inspector solved a huge problem for us. No more returning to properties after lost or damaged inspection forms and photos.


Connie H.

I have been using this for a couple of weeks now, I find several things about it annoying

Cant just put the tenants name on the report, have to put owners name and details as well.
Doesn't automatically come up with owner and tenant emails in BCC when ready to email.
Setting up a scheduled inspection clears all data
Wont pick up internet while not in the office
Saves day its been set up on report instead of day inspection has been done, if its altered saves that date. I only want the day and time of the inspection on it no matter what time and day I finish it off and send


Nicholas T.

decent but still need workarounds


Julie K.

I DREADED doing walk-throughs for my rental units. Now, thanks to HappyCo, not so much!!!

My walk-throughs now accurately reflect the condition of unit, with pictures that prove it. Refunding security deposits is easier with reports that clearly show and describe condition of units at time of move-in or move-out. Less disputes over whether damage was already present. When I present my new walk-through paperwork to the new tenants they are very impressed and are more likely to leave the unit in good condition when they see the detail and pictures!!


Sarah M.
Industry: Real Estate
Company size: 1 001-5 000 Employees

Phenomenal Support

Used Weekly for 1-5 months
Reviewed on 2018/07/31
Review Source: Capterra

Immediate syncing of walk data and interactive charts and graphs.

Pros

Software is easy to use and report look great. Response from support side is immediate and polite. Reporting is easy to read. Happy Co is eager to work out any issues or show data based on client needs.

Cons

Not necessarily a con but more of a tip. Set up process should be completed and vetted out between Happy Co and Client to ensure reporting is set up from the first DD rather than afterwards.

Response from HappyCo

Goodness Sarah, we are overjoyed, thrilled, and delighted that you have left such an amazing rating & review! Thanks so much for your endorsement and for letting us know what you think of our product and service. I have shared your remarks with the whole team and they want to say a big thank you because online reviews mean a great deal to us. Please let us know if you have any more feedback or suggestions at [email protected] Happy inspecting! ~ MR

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Real Estate
Company size: 11-50 Employees

Good, but there is Room for Improvement

Used Daily for 2+ years
Reviewed on 2018/11/17
Review Source: Capterra

Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital cameras for photos. We lost many .pdf files and photos before we were able to save and send them (sending took a lot of time by itself). Honestly, who likes to use hard copies anymore? Especially in the field where they can easily be destroyed. We have never lost an inspection with Inspector, and they're not damaged when resting safely in the cloud. Inspector solved a huge problem for us. No more returning to properties after lost or damaged inspection forms and photos.

Pros

We are a property manager and use Inspector for all our property inspections. Inspections are made simple with the ability to modify templates for the different types of inspections we perform. The inspections upload immediately with an internet connection. They are stored online and easily accessed after completion. They can be printed in a professional looking report. If needed, the inspections can be edited after completion. Inspector syncs with our property management software, allowing us to access inspections in multiple places. Another great feature is the ability to take photos directly from the app and save them as part of the inspection.

Cons

We haven't had the best experience with customer service. This isn't an issue of competence, but response time, and even lack of response in some cases. The categorization system can be confusing and makes finding properties difficult at times. Especially when not connected to a network.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Connie H.

I have been using this for a couple of weeks now, I find several things about it annoying

Reviewed on 2015/10/22
Review Source: Capterra

Cant just put the tenants name on the report, have to put owners name and details as well.
Doesn't automatically come up with owner and tenant emails in BCC when ready to email.
Setting up a scheduled inspection clears all data
Wont pick up internet while not in the office
Saves day its been set up on report instead of day inspection has been done, if its altered saves that date. I only want the day and time of the inspection on it no matter what time and day I finish it off and send

Response from HappyCo

Hi Connie,
Thanks for the feedback. We will look at those items for you. And we will get our Australian team to give you a call to see why your iPad is not picking up the internet. Have you switched on the Wi-Fi setting?

Rating breakdown

Ease of Use
Customer Support

Nicholas T.
Industry: Real Estate
Company size: 51-200 Employees

decent but still need workarounds

Used Other for 1+ year
Reviewed on 2020/06/27
Review Source: Capterra

Pros

clean, useful for our residents, organizes move out process

Cons

not great for student housing in particular, needs more customization and splitting common area charges

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Julie K.
Industry: Real Estate
Company size: 2-10 Employees

I DREADED doing walk-throughs for my rental units. Now, thanks to HappyCo, not so much!!!

Used Other for 6-12 months
Reviewed on 2019/08/29
Review Source: Capterra

My walk-throughs now accurately reflect the condition of unit, with pictures that prove it. Refunding security deposits is easier with reports that clearly show and describe condition of units at time of move-in or move-out. Less disputes over whether damage was already present. When I present my new walk-through paperwork to the new tenants they are very impressed and are more likely to leave the unit in good condition when they see the detail and pictures!!

Pros

Doing walk-throughs was my least favorite thing to do as a Property Manager. The walk-through forms never have enough room to write out descriptions, I could never remember the shorthand codes. Not easy to customize, I was always crossing items out or adding items in. My walk-through paperwork was a HOT MESS!! And do not get me started on taking pictures! I either took to many or not enough and never had the right pictures that showed the unit as a whole. HappyCo changed that! I now have a totally customizable walk-through that tells me what pictures to take, allows plenty of space for description, and even allows me to enter repair costs if needed! All from my cell phone! When I am finished, all pictures and information I have entered is uploaded so I can edit or make my report on my computer. HappyCo has an abundance of templates you can choose from or edit to reflect each location and unit. I use HappyCo for residential rentals but it can be used for commercial rentals or hotel rooms. Now all my walk-throughs are neat and consistent, printed out with all the pictures and easy to read descriptions.

Cons

With any new software, the set up is my least favorite thing. Customizing can be time consuming to reflect all different units but once it is done, you will be so Happy you did!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,9/10
Based on 29 user ratings
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HappyCo Pricing

HappyCo Pricing

Starting from
US$25,00/month
Free Trial
Subscription
Value for money

HappyCo offers pricing per user, per month.

Solo Plan: $25/user/month for 1 user with limited web dashboard access.

Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web
dashboard, Manage, as well as advanced dashboards and multi-device sync.

Enterprise Plan: Contact HappyCo

Subscribe for the year and save 30-40% off above pricing.

HappyCo offers pricing per user, per month.

Solo Plan: $25/user/month for 1 user with limited web dashboard access.

Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web
dashboard, Manage, as well as advanced dashboards and multi-device sync.

Enterprise Plan: Contact HappyCo

Subscribe for the year and save 30-40% off above pricing.

Value for Money
4,4/5
Based on 29 user ratings
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HappyCo Features

HappyCo Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,2/5
Based on 29 user ratings
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Categories

Additional information for HappyCo

Additional information for HappyCo

Key features of HappyCo

  • 100% customizable inspections/checklist templates
  • Available for iOS & Android
  • Custom ratings, scoring & digital photos
  • Documents stored on 99.99% uptime AWS servers
  • Export your data with the click of a button
  • Folder structure & user permissions
  • Info about your locations, customers/residents & assets
  • Manage the inspections process from the web
  • Optional data export to Dropbox
  • Share completed reports via email

Benefits

  • Kiss your clipboards goodbye & digitize your inspections, audits & checklists.

  • User-friendly web & mobile apps for iOS and Android.

  • View your team's inspections via the HappyCo web portal.

  • Use custom ratings, scoring & digital photos to document on the go with the HappyCo mobile app, Inspector.

  • Create custom templates for your inspections process based on the paper forms you already use.

  • All resulting documentation & reports are stored safely in the HappyCo cloud, hosted by Amazon Web Services, eliminating the need to file or hunt for paperwork.

  • HappyCo FAQs

    HappyCo FAQs

    Below are some frequently asked questions for HappyCo.

    Q. What type of pricing plans does HappyCo offer?

    HappyCo offers the following pricing plans:

    Starting from: US$25,00/month

    Pricing model: Subscription

    Free Trial: Available

    HappyCo offers pricing per user, per month. Solo Plan: $25/user/month for 1 user with limited web dashboard access. Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web dashboard, Manage, as well as advanced dashboards and multi-device sync. Enterprise Plan: Contact HappyCo Subscribe for the year and save 30-40% off above pricing.

    Q. What are the main features of HappyCo?

    HappyCo offers the following features:

    • 100% customizable inspections/checklist templates
    • Available for iOS & Android
    • Custom ratings, scoring & digital photos
    • Documents stored on 99.99% uptime AWS servers
    • Export your data with the click of a button
    • Folder structure & user permissions
    • Info about your locations, customers/residents & assets
    • Manage the inspections process from the web
    • Optional data export to Dropbox
    • Share completed reports via email

    Q. Who are the typical users of HappyCo?

    HappyCo has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does HappyCo support?

    HappyCo supports the following languages:

    English

    Q. What type of pricing plans does HappyCo offer?

    HappyCo has the following pricing plans:

    Subscription

    Q. Does HappyCo support mobile devices?

    We do not have any information about what devices HappyCo supports

    Q. What other apps does HappyCo integrate with?

    HappyCo integrates with the following applications:

    RealPage, ResMan

    Q. What level of support does HappyCo offer?

    HappyCo offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials