About HappyCo

Digitize your team's inspections process with HappyCo's suite of user-friendly, beautifully designed apps for web & mobile.

Go Paperless
HappyCo's inspections templates are completely customizable and can be duplicated across your company's portfolio of locations. They feature a variety of ways to document your inspections: you can use any combination of scoring, rating, commenting/notes or simply snap photos. Need someone to sign off? No problem, Inspector has built-in eSignatures.

Reports & Documentation, to the Cloud!
When you're finished, sync to the cloud and share your reports. They're stored in the cloud for safe-keeping, too, and can easily be exported with the click of a button.

Friendly Customer Success Team
HappyCo's in-house customer success team is comprised of seasoned veterans from a variety of industries and their main goal is to help you be successful.

Key benefits of HappyCo

  • Kiss your clipboards goodbye & digitize your inspections, audits & checklists.

  • User-friendly web & mobile apps for iOS and Android.

  • View your team's inspections via the HappyCo web portal.

  • Use custom ratings, scoring & digital photos to document on the go with the HappyCo mobile app, Inspector.

  • Create custom templates for your inspections process based on the paper forms you already use.

  • All resulting documentation & reports are stored safely in the HappyCo cloud, hosted by Amazon Web Services, eliminating the need to file or hunt for paperwork.

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English

    Images

    HappyCo Suite of Mobile & Web Apps
    Mobile App Navigation
    Mobile App Inspections
    iPhone Report
    View 5 more
    HappyCo video
    HappyCo screenshot: HappyCo Suite of Mobile & Web Apps HappyCo screenshot: Mobile App Navigation HappyCo screenshot: Mobile App Inspections HappyCo screenshot: iPhone Report

    Features

    Total features of HappyCo: 19

    • Access Controls/Permissions
    • Audit Management
    • Audit Planning
    • Case Management
    • Code Enforcement
    • Compliance Management
    • Customer Database
    • Customizable Templates
    • Data Import/Export
    • Document Management
    • Document Storage
    • Fixed Asset Management
    • For Schools
    • Image Capture
    • Inspection Management
    • Inventory Management
    • Report Templates
    • Third Party Integrations
    • Work Order Management

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    Reviews

    Overall rating

    4,4 /5
    (29)
    Value for Money
    4,4/5
    Features
    4,2/5
    Ease of Use
    4,3/5
    Customer Support
    4,3/5

    Already have HappyCo?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 29
    Sarah M.
    Overall rating
    • Industry: Real Estate
    • Company size: 1 001-5 000 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Phenomenal Support

    Reviewed on 2018/07/31

    Immediate syncing of walk data and interactive charts and graphs.

    Immediate syncing of walk data and interactive charts and graphs.

    Pros

    Software is easy to use and report look great. Response from support side is immediate and polite. Reporting is easy to read. Happy Co is eager to work out any issues or show data based on client needs.

    Cons

    Not necessarily a con but more of a tip. Set up process should be completed and vetted out between Happy Co and Client to ensure reporting is set up from the first DD rather than afterwards.

    Response from HappyCo

    Goodness Sarah, we are overjoyed, thrilled, and delighted that you have left such an amazing rating & review! Thanks so much for your endorsement and for letting us know what you think of our product and service. I have shared your remarks with the whole team and they want to say a big thank you because online reviews mean a great deal to us. Please let us know if you have any more feedback or suggestions at [email protected] Happy inspecting! ~ MR

    Verified Reviewer
    Overall rating
    • Industry: Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Good, but there is Room for Improvement

    Reviewed on 2018/11/17

    Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital...

    Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital cameras for photos. We lost many .pdf files and photos before we were able to save and send them (sending took a lot of time by itself). Honestly, who likes to use hard copies anymore? Especially in the field where they can easily be destroyed. We have never lost an inspection with Inspector, and they're not damaged when resting safely in the cloud. Inspector solved a huge problem for us. No more returning to properties after lost or damaged inspection forms and photos.

    Pros

    We are a property manager and use Inspector for all our property inspections. Inspections are made simple with the ability to modify templates for the different types of inspections we perform. The inspections upload immediately with an internet connection. They are stored online and easily accessed after completion. They can be printed in a professional looking report. If needed, the inspections can be edited after completion. Inspector syncs with our property management software, allowing us to access inspections in multiple places. Another great feature is the ability to take photos directly from the app and save them as part of the inspection.

    Cons

    We haven't had the best experience with customer service. This isn't an issue of competence, but response time, and even lack of response in some cases. The categorization system can be confusing and makes finding properties difficult at times. Especially when not connected to a network.

    Connie H.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    I have been using this for a couple of weeks now, I find several things about it annoying

    Reviewed on 2015/10/22

    Cant just put the tenants name on the report, have to put owners name and details as well.
    Doesn't...

    Cant just put the tenants name on the report, have to put owners name and details as well.
    Doesn't automatically come up with owner and tenant emails in BCC when ready to email.
    Setting up a scheduled inspection clears all data
    Wont pick up internet while not in the office
    Saves day its been set up on report instead of day inspection has been done, if its altered saves that date. I only want the day and time of the inspection on it no matter what time and day I finish it off and send

    Response from HappyCo

    Hi Connie,
    Thanks for the feedback. We will look at those items for you. And we will get our Australian team to give you a call to see why your iPad is not picking up the internet. Have you switched on the Wi-Fi setting?

    Julie K.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Other for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    I DREADED doing walk-throughs for my rental units. Now, thanks to HappyCo, not so much!!!

    Reviewed on 2019/08/29

    My walk-throughs now accurately reflect the condition of unit, with pictures that prove it....

    My walk-throughs now accurately reflect the condition of unit, with pictures that prove it. Refunding security deposits is easier with reports that clearly show and describe condition of units at time of move-in or move-out. Less disputes over whether damage was already present. When I present my new walk-through paperwork to the new tenants they are very impressed and are more likely to leave the unit in good condition when they see the detail and pictures!!

    Pros

    Doing walk-throughs was my least favorite thing to do as a Property Manager. The walk-through forms never have enough room to write out descriptions, I could never remember the shorthand codes. Not easy to customize, I was always crossing items out or adding items in. My walk-through paperwork was a HOT MESS!! And do not get me started on taking pictures! I either took to many or not enough and never had the right pictures that showed the unit as a whole. HappyCo changed that! I now have a totally customizable walk-through that tells me what pictures to take, allows plenty of space for description, and even allows me to enter repair costs if needed! All from my cell phone! When I am finished, all pictures and information I have entered is uploaded so I can edit or make my report on my computer. HappyCo has an abundance of templates you can choose from or edit to reflect each location and unit. I use HappyCo for residential rentals but it can be used for commercial rentals or hotel rooms. Now all my walk-throughs are neat and consistent, printed out with all the pictures and easy to read descriptions.

    Cons

    With any new software, the set up is my least favorite thing. Customizing can be time consuming to reflect all different units but once it is done, you will be so Happy you did!!

    Chalice W.
    Overall rating
    • Industry: Real Estate
    • Company size: 2-10 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Inspection Aide

    Reviewed on 2020/02/18

    Using this app has created a pleasant way to do a less than pleasant task. Inspections can be...

    Using this app has created a pleasant way to do a less than pleasant task. Inspections can be tedious but HappyCo makes them as easy as possible and provides a very (truthful) inspection for both tenants and landlords. I have found it is a way we can treat our clients fairly because photos do not lie.

    Pros

    Before this software we had a paper sheet that we filled out with the tenant. It took a long time going through the house and finding what room features corresponded to what part of the page. Now, it is super easy to document the condition of any rental in half the time with 500% better documentation. It glides seamlessly into our property management software.

    Cons

    I have issues with my phone sometimes; there is a large lag between taking the photo and the photo actually being taken, so I often have sub-par and blurry photos. I expect that is mainly a problem with my phone and I just need to hold still and be patient. Also, when I update a template online it takes a while to make it onto my mobile. Again, it is a matter that can be fixed with patience.

    Showing 5 reviews of 29 Read all reviews

    HappyCo FAQs

    Below are some frequently asked questions for HappyCo.

    HappyCo offers the following pricing plans:

    • Starting from:
    • Pricing model: Free, Subscription
    • Free Trial: Available

    HappyCo offers pricing per user, per month. Solo Plan: $25/user/month for 1 user with limited web dashboard access. Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web dashboard, Manage, as well as advanced dashboards and multi-device sync. Enterprise Plan: Contact HappyCo Subscribe for the year and save 30-40% off above pricing.

    We do not have any information about HappyCo features

    HappyCo has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    HappyCo supports the following languages:

    English

    HappyCo supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations HappyCo has

    HappyCo offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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