HappyCo

HappyCo

Digital inspections platform

4.4/5 (21 reviews)

HappyCo Overview

Digitize your team's inspections process with HappyCo's suite of user-friendly, beautifully designed apps for web & mobile.

Go Paperless
HappyCo's inspections templates are completely customizable and can be duplicated across your company's portfolio of locations. They feature a variety of ways to document your inspections: you can use any combination of scoring, rating, commenting/notes or simply snap photos. Need someone to sign off? No problem, Inspector has built-in eSignatures.

Reports & Documentation, to the Cloud!
When you're finished, sync to the cloud and share your reports. They're stored in the cloud for safe-keeping, too, and can easily be exported with the click of a button.

Friendly Customer Success Team
HappyCo's in-house customer success team is comprised of seasoned veterans from a variety of industries and their main goal is to help you be successful.

Pricing

Starting from
$25/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

HappyCo Reviews

Overall rating
4.4/5
86% positive reviews
13
Excellent
5
Very good
2
Average
0
Poor
1
Terrible

Good, but there is Room for Improvement

Used Daily for 2+ years
Reviewed on 11/17/2018
Review Source: Capterra

Before Inspector, we had to use a .pdf on tablets and hard copies of inspection forms, and digital cameras for photos. We lost many .pdf files and photos before we were able to save and send them (sending took a lot of time by itself). Honestly, who likes to use hard copies anymore? Especially in the field where they can easily be destroyed. We have never lost an inspection with Inspector, and they're not damaged when resting safely in the cloud. Inspector solved a huge problem for us. No more returning to properties after lost or damaged inspection forms and photos.

Pros

We are a property manager and use Inspector for all our property inspections. Inspections are made simple with the ability to modify templates for the different types of inspections we perform. The inspections upload immediately with an internet connection. They are stored online and easily accessed after completion. They can be printed in a professional looking report. If needed, the inspections can be edited after completion. Inspector syncs with our property management software, allowing us to access inspections in multiple places. Another great feature is the ability to take photos directly from the app and save them as part of the inspection.

Cons

We haven't had the best experience with customer service. This isn't an issue of competence, but response time, and even lack of response in some cases. The categorization system can be confusing and makes finding properties difficult at times. Especially when not connected to a network.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10

Great application!

Used Daily for 6-12 months
Reviewed on 7/19/2016
Review Source: Capterra

Great product! Easy to use and phenomenal customer support! I love the storage of old reports to review and look back at for reference.

Cons

No email contact memory. I wish it would remember the clients email for sharing generated reports.

Response from HappyCo

Many thanks for leaving this excellent review, Jason! We want to be sure you know that when you are about to send a report on iOS, you can tap the little plus sign to add your client email address/es. You can read more about sharing reports here: http://support.happy.co/reports-in-happy-inspector/sharing-reports-sharing-your-reports-and-customizing-your-email-template. Please let us know if you have any questions or suggestions at [email protected] Happy inspecting!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Happy Inspector for Propery Manager

Used Weekly for 1+ year
Reviewed on 10/4/2018
Review Source: Capterra

It has saved us a ton of time and makes tenants feel like we have been very thorough and professional during inspections. It makes us look good!

Pros

We are able to complete inspections professionally and quickly and have clients sign at the time of inspection and have a copy immediately sent to them.

Cons

Requires some set up if you need to customize your reports and have to switch between mobile and pc to make sure it is working correctly for use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Customer service is first class! Highly, highly recommend.

Used Weekly for 1+ year
Reviewed on 5/29/2018
Review Source: Capterra

Professional, easy to read layout. Exceptional customer service

Pros

Ease of use,
Customer service impeccable,
Professional layout,
Excellent detail
Very versatile app.

Cons

Haha! I honestly believe it is worth it. Just price it into your costs.

Response from HappyCo

Thanks so much Duncan for your great review! It means a lot to us! If you have any product suggestions or queries do not hesitate to reach out to us at [email protected] Thanks again!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Phenomenal Support

Used Weekly for 1-5 months
Reviewed on 7/31/2018
Review Source: Capterra

Immediate syncing of walk data and interactive charts and graphs.

Pros

Software is easy to use and report look great. Response from support side is immediate and polite. Reporting is easy to read. Happy Co is eager to work out any issues or show data based on client needs.

Cons

Not necessarily a con but more of a tip. Set up process should be completed and vetted out between Happy Co and Client to ensure reporting is set up from the first DD rather than afterwards.

Response from HappyCo

Goodness Sarah, we are overjoyed, thrilled, and delighted that you have left such an amazing rating & review! Thanks so much for your endorsement and for letting us know what you think of our product and service. I have shared your remarks with the whole team and they want to say a big thank you because online reviews mean a great deal to us. Please let us know if you have any more feedback or suggestions at [email protected] Happy inspecting! ~ MR

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

HappyCo Pricing

Starting from
$25/month
Pricing options
Free Trial
Subscription
Value for money

HappyCo offers pricing per user, per month.

Solo Plan: $25/user/month for 1 user with limited web dashboard access.

Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web
dashboard, Manage, as well as advanced dashboards and multi-device sync.

Enterprise Plan: Contact HappyCo

Subscribe for the year and save 30-40% off above pricing.

HappyCo Features

  • Auditing
  • Data Import/Export
  • Document Storage
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Electronic Signature Capture
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Workflow Management

Additional information for HappyCo

Key features of HappyCo

  • 100% customizable inspections/checklist templates
  • Available for iOS & Android
  • Custom ratings, scoring & digital photos
  • Documents stored on 99.99% uptime AWS servers
  • Export your data with the click of a button
  • Folder structure & user permissions
  • Info about your locations, customers/residents & assets
  • Manage the inspections process from the web
  • Optional data export to Dropbox
  • Share completed reports via email

Benefits

  • Kiss your clipboards goodbye & digitize your inspections, audits & checklists.

  • User-friendly web & mobile apps for iOS and Android.

  • View your team's inspections via the HappyCo web portal.

  • Use custom ratings, scoring & digital photos to document on the go with the HappyCo mobile app, Inspector.

  • Create custom templates for your inspections process based on the paper forms you already use.

  • All resulting documentation & reports are stored safely in the HappyCo cloud, hosted by Amazon Web Services, eliminating the need to file or hunt for paperwork.

  • HappyCo FAQs

    Below are some frequently asked questions for HappyCo.

    Q. What type of pricing plans does HappyCo offer?

    HappyCo offers the following pricing plans:

    Starting from: $25/month

    Pricing model: Subscription

    Free Trial: Available

    HappyCo offers pricing per user, per month.

    Solo Plan: $25/user/month for 1 user with limited web dashboard access.

    Team Plan: $65/user/month for 4-100 users, includes full access to HappyCo web
    dashboard, Manage, as well as advanced dashboards and multi-device sync.

    Enterprise Plan: Contact HappyCo

    Subscribe for the year and save 30-40% off above pricing.

    Q. What are the main features of HappyCo?

    HappyCo offers the following features:

    • 100% customizable inspections/checklist templates
    • Available for iOS & Android
    • Custom ratings, scoring & digital photos
    • Documents stored on 99.99% uptime AWS servers
    • Export your data with the click of a button
    • Folder structure & user permissions
    • Info about your locations, customers/residents & assets
    • Manage the inspections process from the web
    • Optional data export to Dropbox
    • Share completed reports via email

    Q. Who are the typical users of HappyCo?

    HappyCo has the following typical customers:

    Large Enterprises, Mid Size Business, Public Administrations, Small Business

    Q. What languages does HappyCo support?

    HappyCo supports the following languages:

    English

    Q. What type of pricing plans does HappyCo offer?

    HappyCo has the following pricing plans:

    Subscription

    Q. Does HappyCo support mobile devices?

    We do not have any information about what devices HappyCo supports

    Q. What other apps does HappyCo integrate with?

    HappyCo integrates with the following applications:

    ResMan

    Q. What level of support does HappyCo offer?

    HappyCo offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials