About Hike

Hike is a comprehensive POS system, ideal for all types of businesses. One system can be used to sell across all channels, whether that is in-store, online or on the go. Hike breaks down the barriers between your physical and web stores, merging all your sales channels into one system. This helps with optimising inventory management, sales process, loyalty programs and more.

Hike is cloud-based with offline capabilities. It is a complete POS system with built-in inventory, CRM, loyalty program, real-time analytics, employee management and 24x7 support.

It's easy to get started with Hike. Simply register on the Hike website with a 30-day free trial, bulk import all products and customers using a CSV file, download the iPad app and start using it. Hardware is also made easier with plug-n-play support for most renowned printers and barcode scanners so setup takes only minutes. If any assistance is required, Hike support staff are just a click away and available 24 x 7.

With the benefits of omni-channel and useful analytics, Hike helps retailers improve their customers’ shopping experience. Hike also helps to reduce processing times with full integration with renowned accounting, marketing and ecommerce systems like Xero, Saasu, Quickbooks, Mailchimp, Magento and BigCommerce. Hike allows users to process payments, reduce errors and strengthen card payment security with integrated chip & pin solutions like PayPal Here, Tyro and iZettle.

Hike up your sales and customer service levels!

Pricing starting from:

US$49,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Hike

Key benefits of Hike

Point of sale, inventory management, products, services, appointments, employee roster, loyalty rewards, customer management, sync with accounting, marketing and eCommerce software, iPad POS app, works online and offline, integrated payment processing, online booking, built-in eCommerce to sell online, integration with Xero, mailchimp, managento and Bigcommerce

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Pricing starting from:

US$49,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Hike

Images

Hike Software - Hike POS + Ecommerce
Hike Software - Hike iPad POS
Hike Software - Hike's analytics dashboard
Hike Software - Schedule appointments with Hike
Hike Software - Hike POS integrated payments
Hike Software - Send email receipts with Hike
Hike Software - Hike's customization options
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Hike video Hike Software - Hike POS + Ecommerce Hike Software - Hike iPad POS Hike Software - Hike's analytics dashboard Hike Software - Schedule appointments with Hike Hike Software - Hike POS integrated payments Hike Software - Send email receipts with Hike Hike Software - Hike's customization options

Features

Total features of Hike: 27

  • API
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Customer Accounts
  • Customer History
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program
  • Ordering Automation
  • Point of Sale (POS)
  • Purchase Order Management
  • Real Time Reporting
  • Restaurant POS
  • Retail Management
  • Retail POS
  • Returns Management
  • Sales Reports
  • Sales Trend Analysis
  • Touch Screen
  • eCommerce Management

Alternatives

Vend

4,3
#1 Alternative to Hike
Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or...

KORONA

4,6
#2 Alternative to Hike
KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA...

Shopify POS

4,6
#3 Alternative to Hike
Built for retail, Shopify POS is a point of sales system that brings your sales, inventory, customers and more together...

Cin7

4,3
#4 Alternative to Hike
Cin7 makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and...

Reviews

Overall rating

3,9 /5
(37)
Value for Money
3,8/5
Features
3,8/5
Ease of Use
4,2/5
Customer Support
4,0/5

Already have Hike?

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Showing 5 reviews of 37
Viv L.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great POS software for Fashion Retail/wholesale

Reviewed on 2018/05/16

Saves 30% of my time and helps me understand my business while I am busy traveling away from the...

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Pros

Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Cons

would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Shanna B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We are so happy we switched to Hike POS!

Reviewed on 2020/10/29

From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior...

From day one Hike has been a breeze to set-up and use, and is less stressful for us than the prior POS systems we tried (Quickbooks POS, Vend POS, Korona POS, Litespeed). The support staff has been super friendly, responsive and helpful. Rather than giving us flippant answers with links to FAQs, they have actually provided constructive and personalized responses. Rather than saying options aren't available, they actually put it up for consideration as a new feature if it doesn't already exist. It hasn't had the connection issues like Vend was been having, where their servers go down for half the day and can't handle offline sales.

Pros

The features are so customizable and rich! We required the ability to handle a complex inventory and were having trouble finding a POS that could handle our demands, but Hike has exceeded our expectations! They handle our needs for separate SKU/UPCs (which Vend POS didn't). The Sell screen has the ability to show how many products are on hand for products, and is not laggy like other browser systems have been for us, which is helping keep our inventory accurate. Customers are thrilled with the new in-house point system, which is cost effective for us compared to using 3rd party point systems commonly used in our industry. It works seamlessly with Woo Commerce, which has been nice too! The reporting tools are helpful and full of variety, and we are enjoying the custom report feature as well! It even has the ability to create products that are assembled from other products, which we plan on using for bundled deals - and is totally suitable for restaurant or retail! They are the best in versatility by far!

Cons

It's a little more "click" intensive sometimes, where options are specific to the items and harder to 'apply to all' on purchase orders, or has common pitfalls such as browser compatibility (they recommend Chrome, but Opera did work with a few differences).

Alternatives Considered

KORONA and Cin7

Reasons for Choosing Hike

Vend was having server issues, lacked features we required (separate SKU/UPC), had horrible customer service - both with attitude and with delay in response (sometimes taking a week to reply!)

Switched From

Vend

Reasons for Switching to Hike

Hike was the only one that could handle our complex inventory, and has been super easy to work with since the first sales call! They have not let us down one bit! It was easy to set-up (unlike Cin7), it handles our complex product variants (unlike Korona and Litespeed) and it is not laggy or lacking in features (like Vend!)

Response from Hike

Hi Shanna,

Thank you for your wonderful review.

Glad to hear that you are happy switching to Hike. We always improving our platform based on customer feedback and have heaps of new features in the pipeline for the coming month.

We certainly take pride in our support as that sets up apart from many of our competitors.

Any more questions and we are just a click away :)

Cheers to your continued retail success!
Emma

Riyasudeen R.
Overall rating
  • Industry: Retail
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Hike Review

Reviewed on 2021/11/18

Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory...

Hike pos has lots of good features like ecommerce integration, customizable invoice, inventory management with unlimited products listing but comes with a little bigger price tag.

Pros

Hike performs well even without internet and can be used iPad for easy billing around the retail store instead of customer being queued to a place.

Cons

It is little to make localization, it took little hassle to make the integration possible, apart from this cost is little high comparing to the other products in the market.

Michal B.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

excellent product

Reviewed on 2020/08/20

At the moment with all features added and with a quality of customer service I am a very happy...

At the moment with all features added and with a quality of customer service I am a very happy customer.

Pros

Best possible customer service you can get. They implemented suggested features making it better POS and inventory system than other 3rd party integrations for bigcommerce that I have checked.
I can create a purchase order and reorder low inventory items for products that reached inventory reorder point 0, at the same time it won't reorder products that are already on existing POs which is great because I wont' order same product multiple times. This wouldn't work with other systems that I checked. Also I can scan the barcode to receive a PO which is something that didn't work with other systems that I tested (last year). I have been with Hike for 2 years now and they implemented pretty much every feature that I suggested. Also if there is an order for pre-order item in bigcommerce with no inventory tracking, once I receive stock and I change inventory tracking to "track inventory" it will adjust stock according to outstanding pre-orders. That is just one of many features that added for me.

Cons

no Cons, whatever didn't work for me was fixed

Alternatives Considered

Vend

Reasons for Switching to Hike

it does what I need it to do better than other products tested.
Kyle G.
Overall rating
  • Industry: Online Media
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WOW!

Reviewed on 2020/05/07

I'm a web developer who specialises in POS systems and WooCommerce / web systems.

We came from...

I'm a web developer who specialises in POS systems and WooCommerce / web systems.

We came from Vend, this is just amazing. Auto updates status, stock, perfect integration and super quick to update both sides.

My clients are happy! That means they pay me.. Amazing!

Pros

Super fast support to start with. Under 2 mins every time!! But the two way sync is amazing!

Cons

Nothing just yet. Can't even find one thing I don't like.

Showing 5 reviews of 37 Read all reviews

Hike FAQs

Below are some frequently asked questions for Hike.

Hike offers the following pricing plans:

  • Starting from: US$49,00/month
  • Pricing model: Subscription
  • Free Trial: Available

30-day free trial: No obligation and no credit card required. Once you're ready, simply choose one of Hike's paid plans. There are no hidden costs or lock-in contracts. All paid plans come with: <li> Unlimited customers <li> Unlimited employees <li> Unlimited products <li> 24x7 support

Hike has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Hike supports the following languages:

English

Hike supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Hike integrates with the following applications:

BigCommerce, DEAR Systems, Magento Commerce, Mailchimp, PayPal, QuickBooks Online Advanced, Saasu, Shopify, Stitch Labs, WooCommerce, Xero, iZettle

Hike offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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