Hippo CMMS

4.4 (312)
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Easy to Use, Simple Maintenance Management Software Solution

About Hippo CMMS

Hippo CMMS is a maintenance management software tool for organizations of all sizes. Quick and easy to implement, it is a SaaS solution that offers a customized interface designed to suit users' operational maintenance needs. Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use. The layout is clean and intuitive, making the software a breeze to learn. Customers see a fast return on investment.
Hippo CMMS has been providing user-friendly maintenance software to organizations in manufacturing, healthcare, education, hospitality, sports and recreation, property management, and municipalities since 2004. Hippo CMMS has designed their computerized maintenance management system software with the intention of "making the complex simple." Hippo offers the features required by organizations to streamline operations but designed the application to be intuitive. Hippo CMMS can be used by everyone within an organization, whether they're tech-driven VPs and CIOs, or not so tech-savvy. The system enables work orders processing, carrying out maintenance requests, managing preventive maintenance and spare parts, and report generation by employees at all levels.
Hippo CMMS comes with all the modules and features necessary to streamline most maintenance operations: a maintenance request portal, on demand work order management, preventive maintenance, inventory management, fleet maintenance, mobile work order management, reporting and extraction tools.
Hippo CMMS training and support staff work with clients during implementation, from start to finish, and continue supporting them throughout their subscription. Hippo offers an array of services to make sure implementation goes smoothly: site audits, data migration, software customization, and on-site and web-based training.


Key benefits of Hippo CMMS

Preventive Maintenance for Facilities and Equipment: easily store and access asset information like ID tags, O&M manuals, and warranty info. Hippo’s preventive maintenance software has all the tools you need to maximize equipment longevity.

Complete Work Order Management: review maintenance requests and then generate, prioritize, assign, and track work orders packed with everything technicians need to close out efficiently, accessible directly from the mobile app.

Data-Driven Equipment Maintenance Management: access comprehensive asset data that's safe, secure, and searchable. Everything from digital copies of manuals, schematics, warranties, and photos to comprehensive inspection and maintenance histories.

Simple, User-Friendly CMMS: see a fast implementation and ongoing ROI on your investment. Because Hippo is easy to learn and use, organizations see solid buy-in and high adoption rates.


Images

Hippo CMMS Software - Hippo CMMS view floor plan
Hippo CMMS Software - Hippo CMMS create work orders
Hippo CMMS Software - Hippo CMMS scheduled work orders
Hippo CMMS Software - Hippo CMMS view equipment details
Hippo CMMS Software - Hippo CMMS view purchase orders
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Hippo CMMS video
Hippo CMMS Software - Hippo CMMS view floor plan
Hippo CMMS Software - Hippo CMMS create work orders
Hippo CMMS Software - Hippo CMMS scheduled work orders
Hippo CMMS Software - Hippo CMMS view equipment details
Hippo CMMS Software - Hippo CMMS view purchase orders

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US$45.00
month

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Value for Money

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Reviews

Overall rating

4.4 /5
(312)
Value for Money
4.5/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.7/5

Already have Hippo CMMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 312
Tyrone
Tyrone
Overall rating
  • Industry: Consumer Goods
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Affordable and Very Powerful Maintenance Management Software

Reviewed on 2015/12/04

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is,...

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is, not only is it very user friendly and ease of use, its also affordable, cloud based and very powerful.
You can have direct access to your data from anywhere in the world, and the floor plan layouts that house all your maintenance data is a great tool for Asset Managers.

Pros

Updates and new releases of the software are free.
Customer Support is great.
Affordable pricing.
Powerful data extraction and reporting.
User friendly software for non tech savvy people.
Cloud Based allowing access to your data anywhere in the world.
3 types of Dashboards, Advanced, Std, Calendar view
Floor plan layouts with Asset data housed in one central location
Mobile App creates more efficient workers, less time stuck behind the computer

Cons

None actually. The software is great and covers everything.

Response from Eptura

Thanks Tyrone for the encouraging feedback. We will continue to do our best to see our clients get the best support and CMMS software!

Jody
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Initial Review

Reviewed on 2019/08/29

Still learning

Still learning

Pros

I like the interactive facility maps, ability to use bar codes, timeliness of responses to questions, and emails to let someone know the status of the work orders.

Cons

Still learning but haven't discovered how to view work orders without going through a lengthy search. This is probably my fault and will come with training.

If two people are assigned as a resource and one person completes the job the other has to be deleted or has to put 0 hours.

Response from Eptura

Jody, thanks for the review! It's always great to know which features you're liking and finding useful about Hippo.

A tip for viewing work orders at a glance would be to use the Calendar dashboard. You'll be able to see all the work orders for the month, week, or day.

If you have any further questions, feel free to reach out to us!

Best,

Heidi Chin
Customer Success Adviser| Hippo CMMS
p. 866-956-2859 ext. 227
e. [email protected]

Steve
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Functional for PM's reviewing

Reviewed on 2020/09/14

Frustrating!

Frustrating!

Pros

The PM scheduling is helpful. It was difficult to use at first. The integration took a long time.

Cons

History of work is lacking. Should be able to pull up all work performed in comments section for each individual piece of equipment. When scheduled work orders are sent out a history of that piece of equipment being attached to the work order would be extremely useful. At this time this does not meet what I need. I have been in the industry for 30+ years, hotels and HOA high rises, construction etc. have set up multiple pm's and this one lacks in the info I have mentioned.
Thanks,

Alexander
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From Clipboard to Computer

Reviewed on 2018/12/19

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are...

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Pros

HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.

Cons

It would be nice to have some sort of text box linked to each piece of equipment where you could keep notes and helpful information instead of using the Documents tab. If I need to write a note about a piece of equipment I have to edit a document then reload it to the HIPPO system.

Response from Eptura

Hi Alexander,

Thanks for taking the time to leave us a review and your feedback. Nothing makes our team happier than hearing about another successful implementation.

We definitely have data fields associated with equipment for comments and notes. Our team will be reaching out to you in the new year to see how we can make your experience even better.

If you don't want to wait, drop us a line or send us an email and let us know of anything we can do to improve.

Daniel

Seth
Seth
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

HippoFM is great software

Reviewed on 2018/09/27

have been using it for over 5 years so I would say I am very happy.

have been using it for over 5 years so I would say I am very happy.

Pros

simple one click viewing of your work orders, very obvious work order submit button, submitting is easy with little information needed to understand the issue.

Cons

some of the options in the administration tabs can have a learning curve

Response from Eptura

Hi Seth

Thanks for taking the time to leave us a review. It has been great serving Seamterics over the past 5 years. The Hippo team is happy to hear that you guys are still getting great value out of Hippo and find it simple and easy to use. Join us for one of our upcoming webinars to learn more about some of the new features we have added. I am sure that Seametrics can benefit and make good use out of some of them.

Showing 5 reviews of 312 Read all reviews

Hippo CMMS FAQs

Below are some frequently asked questions for Hippo CMMS.

Hippo CMMS offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Hippo Plus: $55 / User / Month Hippo Pro: $75 / User / Month

Hippo CMMS has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Hippo CMMS supports the following languages:

English, French, Spanish

Hippo CMMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Hippo CMMS has

Hippo CMMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Hippo CMMS.