About Hippo CMMS

Hippo CMMS is a maintenance management software tool for organizations of all sizes. It is a SaaS solution which is quick and easy to implement. Hippo CMMS offers a customized interface which can be designed to suit users' operational maintenance needs.

Hippo CMMS has been providing user friendly maintenance software to organizations in manufacturing, healthcare, education, hospitality, sports and recreation, property management, and municipalities since 2004. Hippo CMMS has designed their CMMS software with the intention of "making the complex simple." Hippo offers the necessary features required by organizations to streamline operations, but designed the application in a way that is intuitive. Hippo CMMS can be used by everyone in an organization, whether they're tech-savvy VPs and CIOs, or not so tech-savvy. The system enables the processing of work orders, carrying out of maintenance requests, management of preventive maintenance and spare parts, and report generation to be performed by employees at all levels.

Hippo CMMS comes with all the necessary modules and features required to streamline most maintenance operations; maintenance request portal, on demand work order management, preventive maintenance, inventory management, fleet maintenance, mobile work order management, reporting and extract tools. Each subscription comes with unlimited users.

Hippo CMMS training and support staff see clients implementation through from start to finish and continue supporting them throughout their subscription. Hippo offer an array of services to make sure implementation goes smoothly; site audits, data migration, software customization, on-site and web training.

Key benefits of Hippo CMMS

  • Customizable dashboards: Customize dashboards for real-time viewing of maintenance operations.

  • Interactive floor plans and site maps: view and manage all work orders and assets from floor plans and site maps.

  • Work order and preventive maintenance management: user-friendly work order management tools; set PMs to trigger according calendar or meter reading.

  • Calendar dashboard: easily view and manage current and upcoming planned maintenance.

  • Unlimited users: add as many users as needed, set permissions according to user's role in organization

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, Mexico, United States

    Supported Languages

    English, French, Spanish

    Images

    Simple,  user friendly user interface (not some legacy old stuff that no one gets)
    KPIs - easy to access, instant insights into key performance indicators
    Get all equipment details from one screen
    Manage work orders and PMs from mobile devices, anywhere, anytime
    Access asset information and details with a click or 2
    Manage all asset maintenance including vehicles
    View and manage all PMs and work orders from a calendar. Click and drag, reschedule, filter, you name it.
    View 8 more
    Hippo CMMS video
    Hippo CMMS video
    Hippo CMMS screenshot: Simple,  user friendly user interface (not some legacy old stuff that no one gets) Hippo CMMS screenshot: KPIs - easy to access, instant insights into key performance indicators Hippo CMMS screenshot: Get all equipment details from one screen Hippo CMMS screenshot: Manage work orders and PMs from mobile devices, anywhere, anytime Hippo CMMS screenshot: Access asset information and details with a click or 2 Hippo CMMS screenshot: Manage all asset maintenance including vehicles Hippo CMMS screenshot: View and manage all PMs and work orders from a calendar. Click and drag, reschedule, filter, you name it.

    Features

    Total features of Hippo CMMS: 71

    • API
    • Access Controls/Permissions
    • Active Directory Integration
    • Activity Tracking
    • Alerts/Notifications
    • Asset Management
    • Asset Tracking
    • Automated Scheduling
    • Automatic Backup
    • Barcode / Ticket Scanning
    • Barcoding/RFID
    • Calendar Management
    • Calibration Management
    • Check-in/Check-out
    • Commenting / Notes
    • Commercial Properties
    • Contact Database
    • Contract/License Management
    • Cost Analysis
    • Customizable Branding
    • Data Extraction
    • Dispatch Management
    • Document Management
    • Document Storage
    • Equipment Maintenance
    • Equipment Management
    • Equipment Tracking
    • Estimating
    • Event Management
    • Expense Tracking
    • Facility Scheduling
    • Fixed Asset Management
    • For Mechanical Equipment
    • For Schools
    • Historical Reporting
    • Image Library
    • Incident Management
    • Inspection Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Job Costing
    • Job Management
    • Labor Management
    • Maintenance Management
    • Maintenance Scheduling
    • Mobile Access
    • Multi-Location
    • Preventive Maintenance
    • Purchase Order Management
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Reminders
    • Reporting/Analytics
    • Residential Properties
    • Resource Management
    • Role-Based Permissions
    • Scheduling
    • Secure Login
    • Service History
    • Single Sign On
    • Supplier Management
    • Task Management
    • Task Scheduling
    • Technician Management
    • Third Party Integrations
    • Vendor Management
    • Warranty Tracking
    • Work Order Management
    • Workflow Management

    Alternatives

    UpKeep

    4,7
    #1 Alternative to Hippo CMMS
    UpKeep is a mobile computerized maintenance management software (CMMS) which allows users to manage their team, assign...

    simPRO

    4,2
    #2 Alternative to Hippo CMMS
    simPRO is a powerful field service management software solution that helps trade contractors streamline operations to...

    The Asset Guardian (TAG)

    4,5
    #3 Alternative to Hippo CMMS
    TAG is a powerful CMMS/EAM/APM solution with a proven 15-year track record with thousands of satisfied users worldwide....

    EZOfficeInventory

    4,6
    #4 Alternative to Hippo CMMS
    Track and manage check-outs, locations and maintenance schedules of your assets with our cloud based asset management...

    Reviews

    Overall rating

    4,4 /5
    (284)
    Value for Money
    4,5/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,7/5

    Already have Hippo CMMS?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 284
    Marishia Q.
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Good for keeping maintenance tasks organized

    Reviewed on 2019/04/02

    I work in a vendor relations position in A/P. This streamlines the companies maintenance records...

    I work in a vendor relations position in A/P. This streamlines the companies maintenance records for all of the senior facilities and the data or invoices are in the system organized and in detail for each department from the actual maintenance request, to the facilitating, to payment of invoices from the vendor and it makes the payment process seamless.

    Pros

    Anyone can use it, and can be tailored to special requests.

    Cons

    This software is extremely functional. I wouldn't change anything.

    Response from Hippo CMMS

    Thank you for your review, Marishia!

    I'm glad Hippo is helping you and your team not only to keep track of your maintenance tasks, but also to streamline records and invoices for the A/P department. It's always great to hear when different departments take advantage of Hippo tools and features.
    Please don't hesitate to contact us if you ever need any assistance.

    Warm regards,

    Fabio Carvalho
    Customer Success Adviser
    866.956.2859 x 223 | [email protected]

    Jennifer M.
    Overall rating
    • Industry: Consumer Goods
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Super easy but also robust

    Reviewed on 2020/03/02

    We have a much more seamless program for the maintenance guys to use which means our maintenance...

    We have a much more seamless program for the maintenance guys to use which means our maintenance data is much more reliable than it's been in the past. We can ensure that we have parts when needed, PMs are done when scheduled and repair records are tracked.

    Pros

    I love that there is a minimal learning curve. I can limit abilities for each user but make changes as they learn and become more comfortable. I tell all new users, "Feel free to explore. You can not screw anything up." This allows them to be more confident and curious and confidence and curiosity lead to better data in and better data out.

    Cons

    The inventory aspect is fantastic when it comes to tracking usage and notifying the need to replenish, but there are processes that I would like to see added; showing replenishment history, reporting on where parts are used (vs on what work order), and inventory below minimum (vs at or below).

    Response from Hippo CMMS

    Hi Jennifer,

    Thank you for your review. You and the Pampered Chef team have been doing a great job using Hippo. I was very happy to learn more from you on how to create incentives for users adopting Hippo. I'm glad to hear that Hippo's ease of use is also playing a big role when it comes to boosting user learning and adoption.
    You have a good point and I think there is still a lot of room for improvement when it comes to inventory reporting. The new PO module that is going to be released soon will create a lot of new opportunities for our dev team to explore. Stay tuned for updates.
    Please don't hesitate to contact us if you have any other questions or suggestions.

    Warm regards,

    Fabio Carvalho
    Customer Success Adviser
    866.956.2859 x 223 | [email protected]

    Jose G.
    Overall rating
    • Industry: Mining & Metals
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great value for the cost

    Reviewed on 2021/03/16

    reduce IT infrastructure.

    reduce IT infrastructure.

    Pros

    it is easy to use, use of mobile devices and simplicity

    Cons

    can't open multiple tabs on web browser.

    Thiago N.
    Overall rating
    • Industry: Education Management
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    An execellent tool

    Reviewed on 2019/08/19

    Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use....

    Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use. I use Hippo every day, adding, editing and sometimes creating work orders. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests.

    Pros

    The software is user-friendly.
    In a few clicks, you can find what you are looking for.
    Good in extracting reports.
    Hippo it is organized and store thing properly.

    Cons

    You can't close more than one work order per time.
    Adding a piece of equipment, or adding a location should be more natural than add one by one.
    We can't have a hierarchy relationship between work orders. Hippo should allow us to create predecessors and successors dependencies. So, you can have a main project closed when its small pieces of work orders were settled first.
    Improve the way that hippo manages spare parts. Hippo should Create a separate space to register the spare parts instead of using per facility.

    Response from Hippo CMMS

    Hi Thiago,

    As you know, we appreciate the feedback (both pros and cons) so that we can improve. We are constantly trying to make Hippo better, and adding new features. One thing I would suggest would be to customize a work category. For example, create a "Projects" category. This will allow you to keep associated tickets together. It also allows you to search for work orders and run reports in that category much easier and faster.

    I know you are in touch with our support team often, and please continue to reach out to us.

    Have a great day and enjoy the rest of our summer!

    Mel Motoch

    Christopher G.
    Overall rating
    • Industry: Hospitality
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A rich tool that's keeps getting better and better

    Reviewed on 2021/02/08

    We are using Hippo to track the work for our engineering teams across our two hotels. It's a great...

    We are using Hippo to track the work for our engineering teams across our two hotels. It's a great tool and getting better all the time.

    Pros

    Hippo is fairly easy to set up and use and it's simple enough to easily roll out to other users. The recurring / scheduled WOs are great for PM. The recently-released app makes Hippo even easier to use when mobile -- a key feature for my organization. The calendar view is important for our team. I like the database query tool, but wish you could duplicate queries. The customer service is excellent! -- second to none!

    Cons

    The primary challenge for our organization using Hippo is finding WOs once open. It would be nice if there were a bucket/queue for NEW WOs awaiting assignment instead of having to search for them amidst all the other work orders. Search is getting better and easier with the app, but requires re-entering search criteria every time you click into a WO and back out. Also, it would be nice if there were a way to time-delay/park items ("snooze this for a week and the put it back in the queue to be assigned"). Lastly, I would love if there were a way to customize the WO field layout, remove fields, add custom fields and change whether ANY field is required or not (instead of the 4 that can be modified).

    Response from Hippo CMMS

    Thank you, Christoper, for the honest review!

    We will definitely take your suggestions into consideration for what we could improve on, we always love to hear feedback on how we could become an even better product.

    Cheers!

    Showing 5 reviews of 284 Read all reviews

    Hippo CMMS FAQs

    Below are some frequently asked questions for Hippo CMMS.

    Hippo CMMS offers the following pricing plans:

    • Starting from: US$40,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    $40.00 / month --Single User $165.00 / month -- Unlimited Users

    We do not have any information about Hippo CMMS features

    Hippo CMMS has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Hippo CMMS supports the following languages:

    English, French, Spanish

    Hippo CMMS supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Hippo CMMS has

    Hippo CMMS offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Hippo CMMS.