StreetSmart

About StreetSmart
StreetSmart is our name for a Reason. Our name represents our years of experience and knowledge and how we have applied it to our solution to help businesses understand and address the many different situations that happen in the work day of mobile workers who are ‘on the street.' We understand the needs of mobile workers and the operational challenges of managing field employees and processes. Our street smart knowledge and common sense are combined with our innovative technology to provide businesses with up-to-date information and insights so they can succeed in every job situation and customer interaction.
Key benefits of StreetSmart
Jobs Dispathc: Improve service with flexible job dispatch and real time status updates. Even extend through to the invoicing process.
Time Sheets: Automatically enforce your business policies and increase worker productivity through remote time sheet entry.
Trips: Maximize productivity & improve outcomes by simplifying mileage reimbursement and ensure accuracy.
Locations: Easily shift your priorities when the world changes and gain visibility into worker locations.
Forms: Eliminate paper forms & document proof of service: collect pictures, signatures and other data directly at the site location.
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Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Street Smart
Reviewed on 2019/01/08
I use the website at least once a week and overall find that it is easy to use.
I use the website at least once a week and overall find that it is easy to use.
Pros
There are a lot of features that make the program useful and important.
Cons
Login crashes a lot and requires constant logging in.
- Industry: Leisure, Travel & Tourism
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Awesome...with headaches.
Reviewed on 2019/01/15
We run a very unique business and the folks at StreetSmart have been able to completely customize...
We run a very unique business and the folks at StreetSmart have been able to completely customize our web portal and corresponding App on our tablets. They have been tremendous in capturing data that we can use for market trends and analyse logistics, and our ability to add/delete new forms on the fly has proven extremely valuable when rolling out new initiatives throughout the year.
The amount of data we push back and forth daily from the tablets is quite large, so when an error occurs in the data transfer, this can cause major issues. Although the web developers have been able to work out many of the kinks with our Corporate Support folks, errors still tend to occur on a somewhat regular basis.
Overall, I believe that the sky is the limit with StreetSmart. It doesn't matter what kind of business you have...they can customize it for you. Just make sure your IT people are on top of their game if you have 100+ tablet users every day.
Pros
The software was fully customized to meet the needs of my company. I can generate reports in the web portal that drill down to very specific details throughout day.
Cons
The root menus can be a bit cumbersome to navigate, but I think that's part of our own doing. There's not much about the software that I don't like. My major frustrations are with data transfers in the back end of our SQL server and the software's communication with our employees' tablets.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Some functionality ideas like setting up jobs with iPhone not possible. Simplicity is great
Reviewed on 2018/03/22
Pros
Simplicity when it works. Ability to go back and review data from various points in time is also great. Utilizing info gathered to support reviews for employees.
Cons
Policing your workers seems like it could be done better with the app itself. The loss or understandable my of how info may not have come across is a time waste.
Response from StreetSmart Mobile
Harold, thank you for reviewing StreetSmart. We are glad it has been easy to use. We also want to make sure you know we offer ongoing free training and if you are having any challenges or questions about using the product you can always connect with [email protected] and they will be able to assist you or get you in touch with an on boarding specialist. Thanks again for your review!
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy, sometimes irritating, I need to know more about how to use features.
Reviewed on 2018/03/15
Having your schedule right at your figure tips. not worrying about loosing a paper schedule. ...
Having your schedule right at your figure tips. not worrying about loosing a paper schedule. Having proff of your work you've performed.
Pros
I like that I go in in the morning and can load everyone's schedules very fast. I like that I have prof of my walks witch are easy to e-mail to supervisors. I like that it is very easy to move jobs around to different employees.
Cons
I don't like how long it takes to log into street smart it can sometimes hold up your day. I wish I know more about the options, "ie: messages, forms, ect" and it would be great if I could figure out how to translate into Spanish for most of my crew.
Response from StreetSmart Mobile
Brenda, thank you for your feedback! We are glad to hear StreetSmart helps streamline your work.
Regarding training, we will have your StreetSmart Engagement Manager contact your organization to discuss additional free training options to help you get the most out of your solution.
Regarding the slow start-up loading, we suggest you contact your IT department since this has not been an issue with other users and it may be related to your startup configuration. If the problem persists, please contact our support team at [email protected]
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
OVER ALL EXPERIENCE IS GOOD
Reviewed on 2018/03/19
Pros
The logic of the program does allow enough flexibility to accommodate the requirements of the retail florist delivery business.
2. New drivers become proficient with the app rather quickly.
Cons
1. As a delivery business we need to have the message function expanded. The receiver of the
message needs to be able to respond back to the sender of the message.
2. The Trip needs to provide 2 utility fields that the user can assign a field type and name to. In our case this would allow us to reduce the number of forms we use from 2 to 1.
Response from StreetSmart Mobile
Thank you Richard for your review. Your feedback is important to our ongoing support and product development.
It is great to hear that the StreetSmart mobile app/solution are helping to manage your floral delivery service. And we have forwarded your product suggestions to our product management team for further review.
Thanks again for your review!
StreetSmart FAQs
Below are some frequently asked questions for StreetSmart.Q. What type of pricing plans does StreetSmart offer?
StreetSmart offers the following pricing plans:
- Starting from: US$9.95/month
- Pricing model: Subscription
- Free Trial: Available
From $9.95 for single use applications to $25 for full suite of capabilities. Prices are per user per month and include free administrative software, on boarding and support.
Q. Who are the typical users of StreetSmart?
StreetSmart has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does StreetSmart support?
StreetSmart supports the following languages:
English
Q. Does StreetSmart support mobile devices?
StreetSmart supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does StreetSmart integrate with?
We do not have any information about what integrations StreetSmart has
Q. What level of support does StreetSmart offer?
StreetSmart offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep)
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