SocialChorus

SocialChorus

Workforce communications platform

4.4/5 (42 reviews)

SocialChorus Overview

SocialChorus is a single source of publishing for complex, distributed workforces. We give communicators a single place to plan, create, publish, and measure employee communications. Leaders of communication, HR and IT rely on our platform to provide all employees with the information they need to succeed.

Every day, our platform allows leaders to reach everyone in their enterprises wherever and however they consume news and information - whether it's on mobile, desktop, email, or integrations like SharePoint or Workplace. Employees using SocialChorus are more aligned, engaged and informed.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, Europe, Japan and 3 others, Latin America, United Kingdom, United States

Supported Languages

Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch and 20 others, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

SocialChorus Reviews

Overall rating
4.4/5
95% positive reviews
19
Excellent
21
Very good
2
Average
0
Poor
0
Terrible
Jeremy A.

Easy platform to work with to distribute news to employees mobile devices AND the company intranet.

Used Daily for 1+ year
Reviewed on 2018/02/07
Review Source: Capterra

Access to internal news from multiple devices.

Pros

Ability to have internal news available on a personal mobile device and the intranet from a single platform. Easy to work with and integrates with many other platforms and software.

Cons

Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Longtime user

Used Daily for 2+ years
Reviewed on 2018/06/25
Review Source: Capterra

increase in employee advocates

Pros

Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Cons

Releases are rolled out that then break and remove features actively used.
Feature requests and road-mapped items take forever to come out.
No search functionality for users.
Backend can be very clunky and isn't mobile optimized.
Not their fault but no linkedin engagement metrics anymore due to api changes.
No versioning for different platforms

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10
Jewlissa F.

It's an easily manageable application that has made company engagement more plausible.

Used Daily for 6-12 months
Reviewed on 2018/02/12
Review Source: Capterra

A significant increase in company engagement. We were delayed on launch, but still managed to reach our goal for download and users. Its very convenient to get messages out to employees and we're always trying new ways to be engaging.

Pros

I like the ease of access of both admin and user. It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control.

Cons

I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go. Additionally, it would be nice to order the channels in any other fashion beyond alphabetical. Or also the layout of the images. (Portrait vs Landscape)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Amber L.

Typically, the app is great. When making a post though, I think added functionality is needed.

Used Daily for 1+ year
Reviewed on 2018/02/06
Review Source: Capterra

Increases level of communication for our department.

Pros

Streamlined view. Easy to post. I think the new updates on how we can add photos and bullets right from the side is nice and eliminates the need of having to scroll all the way to the top.

Cons

When pasting a post the format becomes skewed. Also, the bar that has all the functions on it should be a side bar that follows the poster as they are crafting their post since it is time consuming and inefficient to have to scroll all the way to the top.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

We love our account manager and the program runs smoothly most of the time.

Used Daily for 2+ years
Reviewed on 2018/02/06
Review Source: Capterra

Pros

The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training.

Cons

The constant bugs that require us to delay email campaigns and other campaigns. The program interface almost changes too much; hard to keep up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

SocialChorus Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact SocialChorus directly for pricing information.

SocialChorus Features

  • API
  • Activity Dashboard
  • Automatic Notifications
  • Third Party Integration

  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Voice Mail

Additional information for SocialChorus

Key features of SocialChorus

  • API
  • Activity dashboard
  • Applicant tracking
  • Application sharing
  • Attach PDFs, PPTs, CSVs and more
  • Automatic notifications
  • Content management
  • Dashboard
  • Dashboard creation
  • Data import/export
  • Email notifications
  • Employee communities
  • Engagement analytics
  • Instant notifications
  • Integrate with platforms like WorkPlace, SharePoint and more
  • Interactive content
  • Mention a colleague in your post comments
  • Mobile access
  • Mobile alerts
  • Mobile or desktop experience
  • Publish to specific groups of employees
  • RSS feeds
  • Reporting
  • Single sign-on
  • Third party integration
  • Web access

Benefits

  • Single Source of Publishing: Program Studio is one, simple dashboard to plan, create, publish, and measure your content strategy and workforce communications to multiple destinations.

  • Reach and Engage Every Worker: Connect with every employee in your organization through an intuitive and powerful mobile and desktop experience.

  • Work Smarter, Not Harder: Unlock powerful automation, beautiful content templates, and intelligent personalization to make storytelling flow seamlessly.

  • Measure in Real Time: Access high-level executive insights or granular details to prove the value of your communications programs with business metrics and goals.

  • Integrate with Multiple Platforms: Connect content anywhere your employees are - whether it's the intranet, Salesforce, Workplace or email.

  • GetApp Analysis

    When employees are more connected and informed, the organizations they work for benefit with increased productivity and engagement. SocialChorus is a tool that businesses can use to cultivate an informed, engaged workforce. With a consumer-like mobile app experience, complete with content discovery, personalization, and notifications, the app has been able to bring work to life.

    Designed for large enterprises and mid-size businesses, SocialChorus connects employees and makes it easier for them to share relevant, real-time work news and content. This content is accessible on any device, including smartphones and tablets, and it’s complementary to existing publishing channels, such as email and intranet.

    Key SocialChorus features give users the ability to generate personalized daily digests of news and content for employees, share content to any social network, enterprise network, messaging, or productivity app, or keep content for internal consumption only. Unique iOS, Android, and web applications deliver the optimal branding and user experience to SocialChorus users.

    SocialChorus on Desktop & Mobile

    What is SocialChorus?

    SocialChorus is an employee advocacy app that allows workers to be better informed and connected to their brands. SocialChorus is known for improving the way employees and employers communicate, with curated content and strategically-implemented social sharing tools.

    Using SocialChorus, employers are able to notify their employees about relevant content that they should be reading and sharing. (Employees have the ability to turn notifications off, as well). By sharing content and news on an ongoing basis, employers build deeper connections with their staffs and organizational communication improves on a broad scale. Measurable data also reveals key insights, providing admins with the ability to see how the content employees are sharing is being engaged with across both internal and external channels.

    SocialChorus Branded App

    SocialChorus Main Features

    Create daily news digests

    At the core of SocialChorus is the ability to provide employees with personalized company and industry content via branded mobile apps. Brands can customize their channels to makes it easier to find and share the most relevant content.

    The content that you curate from social networks, internal applications, and productivity tools is a key part. To get the most out of the apps, you should integrate SocialChorus with third-party software such as CRM, applicant tracking systems, and marketing automation tools, along with your company intranet.

    SocialChorus News Digests

    Share Content on Social Networks

    SocialChorus was designed in a way that makes it easy for users to share the most important pieces of content with their own networks on social media sites such as Facebook, Twitter, and LinkedIn. You can curate the type of content that your employees will want to share, making sure to include the most relevant news and announcements. Organizations can decide which content is shareable and can turn off sharing for internal pieces of content.

    SocialChorus Mobile

    Sending Real-Time Notifications

    Employees are bringing their smartphones and tablets everywhere they go, which is why SocialChorus has created apps for these devices in addition to the web version. With mobile push notifications, employees can find out immediately what is going on within their organizations, without having to sit in front of a desktop computer.

    You can customize your company’s SocialChorus app to reflect your brand, and send push notifications to ensure your employees are always caught up on the latest announcements and events.

    SocialChorus Real-Time Notifications

    Tracking Internal Growth

    Without missing a beat, SocialChorus has been able to integrate data tracking and analytics features into its branded apps. Employers can explore the daily connections that keep employees at the tops of their games.

    Visit your dashboard to review statistics regarding employee and audience engagement, awareness, and sharing data.

    SocialChorus Dashboard

    SocialChorus Integrations

    SocialChorus integrates with the third-party apps and the tools that matter most to enterprises. SocialChorus integrates with tools for company intranets, customer relationship management (CRM), website analytics, business intelligence (BI), marketing automation, and applicant tracking systems (ATS).

    SocialChorus Pricing

    SocialChorus pricing is available on a tiered basis, with costs determined based on the features, services and number of users within an organization.

    SocialChorus Bottom Line

    • Most widely-used newsreader app for work
    • Makes for a more informed, productive, and engaged workforce
    • Designed for enterprise and mid-size businesses
    • Complementary to existing publishing channels
    • Unlocks employee advocacy at scale

    SocialChorus FAQs

    Below are some frequently asked questions for SocialChorus.

    Q. What type of pricing plans does SocialChorus offer?

    SocialChorus offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact SocialChorus directly for pricing information.

    Q. What are the main features of SocialChorus?

    SocialChorus offers the following features:

    • API
    • Activity dashboard
    • Applicant tracking
    • Application sharing
    • Attach PDFs, PPTs, CSVs and more
    • Automatic notifications
    • Content management
    • Dashboard
    • Dashboard creation
    • Data import/export
    • Email notifications
    • Employee communities
    • Engagement analytics
    • Instant notifications
    • Integrate with platforms like WorkPlace, SharePoint and more
    • Interactive content
    • Mention a colleague in your post comments
    • Mobile access
    • Mobile alerts
    • Mobile or desktop experience
    • Publish to specific groups of employees
    • RSS feeds
    • Reporting
    • Single sign-on
    • Third party integration
    • Web access

    Q. Who are the typical users of SocialChorus?

    SocialChorus has the following typical customers:

    Large Enterprises

    Q. What languages does SocialChorus support?

    SocialChorus supports the following languages:

    Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does SocialChorus offer?

    SocialChorus has the following pricing plans:

    Subscription

    Q. Does SocialChorus support mobile devices?

    SocialChorus supports the following devices:

    Android, iPhone

    Q. What other apps does SocialChorus integrate with?

    SocialChorus integrates with the following applications:

    HipChat, Hootsuite, Jive, Jobvite, Mailchimp, Marketo, Oracle Eloqua, Salesforce Sales Cloud, Twitter, Yammer

    Q. What level of support does SocialChorus offer?

    SocialChorus offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials