ThunderTix

About ThunderTix

ThunderTix is an easy-to-use event management software that caters to the performing arts and offers unmatched customer support. Sell tickets for both general admission events and assigned seating events that display each venue's layout. Increase revenues while cutting costs. Despite our unbeatable rates, ThunderTix is a robust platform with a seamless experience for users and patrons alike.

Start by utilizing our free trial to create your first event. Easily ‘replicate’ events to quickly copy event details to build an entire season in minutes. Create pricing tiers by ticket type or seating section. The customer relationship manager, mass mail, and conversion pixel tracking empower you to reach your audience. Customize email confirmations, event reminders, and tickets to include terms & conditions and sponsor ads. If you have any questions along the way you can explore vast support documentation or reach out to our 24/7/365 support team.

Pass on a fee and retain 100% of the fee revenue to cover ThunderTix costs. Or, go fee-free! Control pricing and fees to do what makes the most sense for your organization. Receive nightly deposits of all ticket proceeds to have immediate access to funds as they are processed.

Customize your ThunderTix event listing with CSS to match the styles of your website for a branded experience and inspire customer confidence with secure transactions. The box office portal allows staff to process orders on behalf of customers by phone or on-site for walk-ups. Encourage sales with packaged discounts, loyalty programs, and coupons. Customers can print tickets at home, at the box office, or present an electronic ticket to be scanned using the free App or handheld scanners.

Venues are wowed by the percentage of ticket buyers that opt to “round-up” their purchase for a small donation. Optionally give customers increased control to exchange seats, process refunds, or convert their purchase to a donation back to the venue or to a gift card as a customer credit towards a future purchase.

While welcoming patrons to your events, staff will be notified when they are checking in a donor to ensure they are thanked for their support. Create user logins for all staff and track all sales to see which reps are shining! Ease the burden of repeat weekly requests for event reports by outside performers or renters by providing them restricted access to their own events.

For those customers that aren’t quite ready for in-person events, use our free virtual streaming and video integration for virtual or hybrid events. Enable "Pay What You Can" pricing to encourage attendance for this new type of event.

View easily digestible sales graphs through your dashboard or download relevant reports. Get to know your audience better by sending automated surveys to learn what they loved! Once the last guest has left, think about how ThunderTix can serve you even better next time and head over to our feature request page to upvote or submit new feature requests. During the off-season, downgrade to maintenance mode to store data, accept donations, and sell gift cards for just $20/mo.

“Thundertix has provided us with the tools we need to make purchasing tickets to our events all over the country as user-friendly as possible. The added benefits like automated email reminders, product sales, waitlists, and email marketing options have all had a positive impact on our customers and our sales.”

“The software is incredibly user-friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features.”