Zoho Social
About Zoho Social
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Key benefits of Zoho Social
- Publish and schedule an unlimited number of posts (even on the free plan!)
- Track how your posts are performing and figure out what works best for your audience with detailed stats available for every post you publish
- Understand your audience, and measure and improve the impact of your content with in-depth visual reports and analytics.
- Collaborate with your team to come up with ideas for new posts, compare the performance of existing posts, talk about people who engage with your brand and discuss how to respond to incoming posts.
- Stay on top of your brand mentions and publish new content, even while you're on the move with our free mobile apps available on iOS and Android.
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Reviews
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- Industry: Graphic Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless Social Media Management on the Go!
Reviewed on 2024/11/13
Zoho Social has been a game-changer for our brand's social media strategy. It’s user-friendly,...
Zoho Social has been a game-changer for our brand's social media strategy. It’s user-friendly, offers robust analytics, and has helped us streamline our workflow significantly. Great tool for any team looking to take their social media management to the next level!
Pros
The best part about Zoho Social is its ease of use for managing and scheduling content across multiple platforms in one place. The analytics provide detailed insights that make it easier to understand what works, helping us boost engagement and growth. The mobile app is also a huge plus, allowing us to keep up with interactions on the go!
Cons
One thing I’d like to see improved is more customization for scheduling posts. Having additional flexibility for specific post times per platform would make the scheduling even more efficient.
Alternatives Considered
HootsuiteReasons for Switching to Zoho Social
We chose Zoho Social because of its affordable pricing for the features offered and its seamless integration with other Zoho products, which was ideal for our workflow. The analytics and reporting tools in Zoho Social also offered more depth, helping us better understand our audience and engagement compared to other platforms.- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
my zoho social experience
Reviewed on 2025/02/08
Overall, Zoho Social provides a positive experience for users seeking a user-friendly platform to...
Overall, Zoho Social provides a positive experience for users seeking a user-friendly platform to manage multiple social media accounts with robust scheduling features, comprehensive analytics, and good team collaboration tools, particularly for small to medium businesses, all at a competitive price point
Intuitive Interface
Comprehensive Scheduling
Detailed Analytics
Team Collaboration Features
Affordable Pricing
Pros
I like the amazing dashboards and monitoring system Zoho has. Zoho allowed us to keep an eye on how the public is interacting with the company and brand perception. Since I am a social media marketer I use it for all my clients and I can check all the social media accounts from one dashboard which is amazing. It also helps you to to be more interactive and social in public overall I love all the features it provides like Publishing Calendar, Bulk Scheduler, and Repeat Post and so on
Cons
report creation has limited options for customization.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A good option for existing Zoho customers
Reviewed on 2024/10/11
As Zoho customers, we use Zoho Social to manage some of our social media accounts. It has the basic...
As Zoho customers, we use Zoho Social to manage some of our social media accounts. It has the basic necessities like post scheduling and content management.
Pros
Zoho Social is a good platform to use if you are already a Zoho customer as it integrates well with their other applications.
Cons
I find that that the UI and layout is subpar to its main competitors like Hootsuite and Later. Also, we had difficulties in the past with posting videos and formatting captions.
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product, ZOHO Social!
Reviewed on 2025/01/13
Easy to use, nicely organised. Links with all major social media platforms. Wonderful!
Easy to use, nicely organised. Links with all major social media platforms. Wonderful!
Pros
Easy way in which to make posts across various social media platforms and the scheduling.
Cons
Can't post to facebook groups. But otherwise than that there's nothing really not to like.
Alternatives Considered
Microsoft ExcelReasons for Switching to Zoho Social
It is easier to manage and Excel cannot post on multiple channels.- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
ZOHO... of Course!
Reviewed on 2025/03/06
There is a lot of software out there, I know we have tried 8 of them. But when Zoho came to Uganda...
There is a lot of software out there, I know we have tried 8 of them. But when Zoho came to Uganda and has become more flexible, user friendly, I knew it was a good option for the clients.
Pros
Responding to messages on the Go is a ++
Cons
The limited reporting/analysis. It looks nice but limited in pulling term and into PDF from mobile would be good.
Zoho Social FAQs
Below are some frequently asked questions for Zoho Social.Q. What type of pricing plans does Zoho Social offer?
Zoho Social offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
FREE: includes 1 team member, 1 brand, default Zoho Social URL shortener, and zShare browser plugin. Standard: $15/month (or $10/month when billed annually) for 2 team members, 1 brand (7 channels), 6 social channels (1 Twitter profile, 1 Instagram profile, 1 Facebook page, 1 LinkedIn company page, 1 LinkedIn profile, and 1 Google My Business listing.), and standard features. PROFESSIONAL: $35/month (or $25/month when billed annually) for 3 team members, 1 brand (7 channels), 8 social channels, Standard features + publishing calendar, custom audience targeting, bulk scheduler, and more. AGENCY: $275/month (or $200/month when billed annually) for 10 brands (60 channels), 5 team members, Professional features + agency name, logo, favicon, and custom domain, personalized client invite emails, agency-branded reports, and more. AGENCY PLUS: $400/month (or $300/month when billed annually) for 20 brands (120 channels) 5 team members, and all Agency features.
Q. Who are the typical users of Zoho Social?
Zoho Social has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoho Social support?
Zoho Social supports the following languages:
English, French, German, Italian, Japanese, Portuguese, Spanish
Q. Does Zoho Social support mobile devices?
Zoho Social supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Social integrate with?
Zoho Social integrates with the following applications:
Instagram, LinkedIn for Business, Meta for Business, Twitter/X, Zoho CRM, Zoho Desk
Q. What level of support does Zoho Social offer?
Zoho Social offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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