About Northpass

Northpass' online learning platform helps gig economy companies tackle business challenges around growth & scale.

Our intuitive authoring tools allow non-technical users to create modern training content and seamlessly integrate it into their existing product infrastructure, enabling users to access training when and where it's needed. Our platform is perfect for companies seeking a customizable learning solution to help acquire, deploy and retain a highly effective gig workforce.

Key benefits of Northpass

  • Non-technical users can effortlessly create modern training content

  • Seamlessly integrate training modules into existing product infrastructure

  • Use a single system to manage all of your internal and external training needs

  • Improve time-to-value for new users and increase your customer satisfaction score

  • Users enjoy access to training when and where it’s needed

  • Leverage third-party integrations with CRM and Marketing systems to streamline reporting

  • Devices

    Business size

    S M L

    Markets

    Australia, Canada, United Kingdom, United States

    Supported Languages

    English, French, Spanish, Swedish

    Images

    Learning experience on laptop and mobile
    Course cover page
    Learning experience
    Course builder
    Integrations
    View 6 more
    Northpass screenshot: Learning experience on laptop and mobile Northpass screenshot: Course cover page Northpass screenshot: Learning experience Northpass screenshot: Course builder Northpass screenshot: Integrations

    Features

    Total features of Northpass: 46

    • Academic/Education
    • Access Controls/Permissions
    • Assignment Management
    • Asynchronous Learning
    • Blended Learning
    • Built-in Course Authoring
    • Built-in LMS
    • CRM
    • Certification & Licensing
    • Class Scheduling
    • Content Management
    • Corporate/Business
    • Course Authoring
    • Course Library
    • Course Management
    • Course Tracking
    • Custom Development
    • Data Extraction
    • Document Management
    • Drip Campaigns
    • Employee Handbook
    • Employee Training
    • Engagement Analytics
    • Forum / Discussion Board
    • Gradebook
    • Learner Portal
    • Learning Paths/Tracks
    • Media Management
    • Mobile Learning
    • Multi-Language
    • Reporting/Analytics
    • SCORM Compliance
    • Skills Assessment
    • Skills Tracking
    • Social Learning
    • Student Portal
    • Synchronous Learning
    • Tests/Assessments
    • Third Party Integrations
    • Training Administration
    • Training Management
    • Video Conferencing
    • Virtual Classroom
    • Visual Analytics
    • eCommerce Management
    • eLearning Companies

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    Reviews

    Overall rating

    4,8 /5
    (22)
    Value for Money
    5/5
    Features
    4,4/5
    Ease of Use
    4,9/5
    Customer Support
    4,8/5

    Already have Northpass?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 22
    Thomas (tc) R.
    Overall rating
    • Industry: Media Production
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great platform with unlimited possibilities

    Reviewed on 2020/11/18

    Northpass has been incredible to work with from an administrative perspective. Not only do they...

    Northpass has been incredible to work with from an administrative perspective. Not only do they make account management easy, but are there to support us with every obstacle we face. Anyone can quickly learn to build there own courses and there is an incredibly low barrier to entry.
    On top of the benefits from an Admin perspective, we LOVE how customizable Northpass is. We have deployed LMS solutions to over 150 clients and each of them has different requirements and requests for their academy. Northpass' liquid template-based construction allows us to provide as much, or as little, customization as any client needs and easily create hundreds of unique LMS platforms with minimal work on our end.

    Pros

    The biggest pros to Northpass relate to their incredibly straight-forward platform with incredible support. We had a unique need in requiring hundreds of LMS accounts for various clients, but I would recommend Northpass to anyone looking to deploy an individual LMS or deploy them at scale.
    In addition to a very intuitive platform that enables you to be building your own courses within minutes, the incredible support team at Northpass is there to help you at every turn. You might not need it often because of the great platform, but always great to have incredible support, if it is needed!

    Cons

    There aren't many drawbacks to utilizing Northpass, but they are a smaller/younger company than some of the other big players in the LMS space. Some might view this as a disadvantage since they have less native integrations with other platforms, but I'd argue that it's actually an advantage. Northpass truly treats each customer as if they're the most important and we've personally seen that you just don't get service like that form some of the 'bigger names' in the space.

    Kaitlyn M.
    Overall rating
    • Industry: Internet
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    The customer experience and support is what really makes this solution shine!

    Reviewed on 2018/03/14

    Pros

    The support and engagement from Northpass that we've received has been amazing. From our first interactions to where we are now 1 year later, the level of engagement from Northpass has not changed. They're incredibly responsive to questions and requests we have, ensuring we have the correct information, our devs receive the best resources to help with our build, and often keep us in the loop on upcoming features that will help with our instance. The basic UI is quite intuitive and user-friendly for both admins and learners.

    Cons

    This software will work well for certain businesses and their requirements. Our needs can sometimes be a bit more complex and so requires us to build out different (and sometimes more involved) integrations and developments to fit our audience. Even with our complexities, Northpass is very open about what they can help with, what is on the road map that could benefit our needs, and setting realistic expectations of what cannot be done, instead of empty promises.

    Response from Northpass

    Hey Kaitlyn,

    Thanks for leaving a review and for your kind words on our experience and support! We strive to provide industry-leading experiences for our customers, so we¿re glad to hear that it makes our solution shine.

    We appreciate you and the entire team at Shopify Plus giving us the feedback to help drive your training programs forward. We¿re looking forward to the continued collaboration.

    Thanks again for taking time to share your thoughts on Northpass!

    Best,
    Peter

    William S.
    Overall rating
    • Industry: Consumer Services
    • Company size: 501-1 000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great platform and very easy to set up and use.

    Reviewed on 2021/02/18

    My overall experience with Northpass has been very positive. The easy setup with our ATS has helped...

    My overall experience with Northpass has been very positive. The easy setup with our ATS has helped us reduce time to onboard, raise the quality of those being onboarded, and overall-save money.

    Pros

    This software is easy to impliment, easy to keep updated, and very easy to use.

    Cons

    I wish this software had more custimization capabilities and easier integration touchpoints.

    Terri A.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Started with SchoolKeep

    Reviewed on 2015/10/01

    Pros

    As SchoolKeep launched, the ability to speak to a 'live' person was great. All my questions were answered and my suggestions were addressed. I had many online learning platforms to choose for my business but decided to use SchoolKeep because of their customer service and their initial pricing model.

    Cons

    Changes in their pricing model. As a small business owner, their pricing model seemed to be one of nickel and diming. For example, in order to download students' emails, I had to upgrade to a paid plan. Their free plan was too limited and too restrictive for my business. I finally closed down my online school on SchoolKeep and decided to look elsewhere. My school's current platform offers many more services on a free plan than SchoolKeep ever did. To say the least, I was extremely disappointed.
    I don't see an ongoing support system for their instructors. Last time I checked, April 2015, their dedicated Facebook group had closed.

    Lisa E.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    5 Stars for User Experience!

    Reviewed on 2021/01/14

    Pros

    Northpass is extremely User Friendly. We have a platform filled with gig workers all over the country and we rarely have any confusion because it is straightforward. Creating courses is extremely simple and Northpass is constantly implementing new features to make the process better. There are options to create a variety for your learners to enhance the education process and engagement.

    Cons

    There are not many aspects about the platform that I dislike. We did have to change over our system for a variety of reasons and create a whole new learners platform. This was not convenient but worth the efforts in the end.

    Showing 5 reviews of 22 Read all reviews

    Northpass FAQs

    Below are some frequently asked questions for Northpass.

    Northpass offers the following pricing plans:

    • Starting from:
    • Free Trial: Available

    Northpass pricing is based on Monthly Active Learners (MALs) and scales with your use of the platform. Choose a plan that suits your current needs and then purchase extra users or upgrade to higher plans as your training initiatives expand.

    We do not have any information about Northpass features

    Northpass has the following typical customers:

    11-50, 51-200, 201-500, 501-1 000, 1 001+

    Northpass supports the following languages:

    English, French, Spanish, Swedish

    Northpass supports the following devices:

    Northpass integrates with the following applications:

    BambooHR, Customer.io, Fountain, Google Analytics, Mailchimp, Salesforce Sales Cloud

    Northpass offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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