Authorize.net

Authorize.net

Credit card processing for small & medium business merchants

4.5/5 (85 reviews)

Authorize.net Overview

Authorize.Net is an online payment gateway enabling small to medium-sized online merchants to accept credit card and electronic check payments from websites and deposit funds automatically into their merchant bank account. More than 305,000 merchants trust Authorize.net for payment processing and online fraud prevention solutions.

Accept retail payments/in-person payments by attaching a compatible card reader to an existing computer, or use a mobile device in order to accept payments on the go. Authorize.Net also powers payments for dozens of pre-integrated, third party point-of-sale systems.

Customers can make a web purchase on their mobile phone, and Authorize.Net payments can be embedded into the business' mobile app for accepting payments.

Accept mail order/telephone order payments and submit transactions manually by entering payment details into Authorize.Net's online virtual terminal. This feature is ideal for merchants who take mail or telephone orders from their customers.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Authorize.net Reviews

Overall rating
4.5/5
94% positive reviews
55
Excellent
25
Very good
3
Average
0
Poor
2
Terrible

It's been great for our business

Used Daily for 2+ years
Reviewed on 2018/11/26
Review Source: Capterra

Authorize.net has been super simple and straight forward to use. I've been able to cancel a charge that was made in error before it even hit a card. I get full details of who is purchasing and how much. I can look up transactions easily. It's been a great second backup system for us as far as credit card records. It's been very easy to implement on our website and we've been very happy.

Pros

I have loved using Authorize.net. Often I have to go back thru our credit card records to check how much was charged or how much was refunded. It's great to be able to look up via credit card number or names. Customer service has always been excellent whenever I've needed to contact them. I also like that I'm able to run reports of all of our transactions when I'm trying to compartmentalized different amounts and categories. It works well with our registration system.

Cons

I wish that we were able to issue refunds after the 3 month period. I know we can lose some of our security measures to allow our system to automatically refund but we don't want to do that. Instead we take the cc number and manually enter it into a different refund system for those return that are past 3 months. I think the security issue is a mandated issue and there is not much Authorize can do. I do wish the downloads went to a simpler to read excel format but I tend to take the CSV file and do what I need to do to make it work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Brian W.

Very Useful CC Gateway

Used Daily for 2+ years
Reviewed on 2019/04/24
Review Source: Capterra

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Pros

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Cons

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

7.0/10
Lori M.

Authorize.net

Used Daily for 2+ years
Reviewed on 2019/01/09
Review Source: Capterra

Pros

We have been using Authorize.net as our payment processor for a number of years for both credit cards and bank fund transfers. Their service has been extremely reliable, they have added services as technology continues to evolve. As a non profit we are processing donations and use it for processing ticketing for events that we host. Because we aren't really doing retail we strictly use a virtual terminal with computers or mobile devices so I can't comment on any point of sale machines. Recurring donations are easy to set up and have run without issues for us. Any time I have had contact with customer support both online and on the phone the have been helpful and able to resolve any problems or issues.

Cons

I don't really have a least like about Authorize.net It has done what we have needed it to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Keyana K.

Gets the job done with hardly any issues ever.

Used Daily for 2+ years
Reviewed on 2018/04/25
Review Source: Capterra

Pros

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Cons

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Kenneth M.

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Used Daily for 1+ year
Reviewed on 2018/11/02
Review Source: Capterra

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Authorize.net Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

2.9% + .30 per transaction*

$49 setup, $25 monthly gateway + free additional services.

*Partner merchant account fees may vary, contact Authorize.net for more details.

Authorize.net Features

  • API
  • Access Control
  • Customizable Branding
  • Electronic Payments
  • eCommerce Management

  • Activity Dashboard
  • Automatic Notifications
  • Content Management
  • Custom Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Product Catalog
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Third Party Integration
  • eCommerce Integration

Additional information for Authorize.net

Key features of Authorize.net

  • Accept in-person payments
  • Accept international transactions from customers worldwide
  • Accept mail order/telephone order payments
  • Accept mobile & MOTO payments
  • Accept retail payments
  • Address verification service (AVS)
  • Authorize.Net verified merchant seal
  • Create “Buy Now” buttons
  • Custom branding
  • Digital payment solutions: Apple Pay, PayPal, Visa Checkout
  • Download reports
  • Fraud prevention
  • Manage and review transactions
  • Merchant interface
  • Mobile commerce
  • Mobile in-app payments
  • Mobile point-of-sale app
  • Mobile web checkout
  • Multiple user accounts with permissions to control access
  • Online account access
  • PCI DSS compliance
  • Payment processing
  • Payment security & Authorize.Net compliance
  • Payment tokenization
  • Real-time payment processing
  • Recurring or subscription billing
  • Support for verified by Visa and MasterCard SecureCode
  • Sync for Quickbooks
  • Transaction reporting
  • Virtual terminal/batch upload

Benefits

  • Accept a variety of payments – All major credit cards, eCheck.Net (electronic checks from bank accounts), gift cards, and signature debit cards.

  • Manage transactions – A full-featured merchant interface to monitor and control payments through websites.

  • Prevent fraud – Identify suspicious transactions with value-adding products and built-in fraud tools.

  • Risk management – Sensitive data is stored in the Authorize.Net PCI-compliant data center, and never on the user's computer.

  • Receive payments quickly – Funds are automatically deposited into the user's merchant bank account within days.

  • Free help – Authorize.Net provides live technical and account support to merchants, as well as access to online documentation and user guides.

  • Authorize.net FAQs

    Below are some frequently asked questions for Authorize.net.

    Q. What type of pricing plans does Authorize.net offer?

    Authorize.net offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    2.9% + .30 per transaction*

    $49 setup, $25 monthly gateway + free additional services.

    *Partner merchant account fees may vary, contact Authorize.net for more details.

    Q. What are the main features of Authorize.net?

    Authorize.net offers the following features:

    • Accept in-person payments
    • Accept international transactions from customers worldwide
    • Accept mail order/telephone order payments
    • Accept mobile & MOTO payments
    • Accept retail payments
    • Address verification service (AVS)
    • Authorize.Net verified merchant seal
    • Create “Buy Now” buttons
    • Custom branding
    • Digital payment solutions: Apple Pay, PayPal, Visa Checkout
    • Download reports
    • Fraud prevention
    • Manage and review transactions
    • Merchant interface
    • Mobile commerce
    • Mobile in-app payments
    • Mobile point-of-sale app
    • Mobile web checkout
    • Multiple user accounts with permissions to control access
    • Online account access
    • PCI DSS compliance
    • Payment processing
    • Payment security & Authorize.Net compliance
    • Payment tokenization
    • Real-time payment processing
    • Recurring or subscription billing
    • Support for verified by Visa and MasterCard SecureCode
    • Sync for Quickbooks
    • Transaction reporting
    • Virtual terminal/batch upload

    Q. Who are the typical users of Authorize.net?

    Authorize.net has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Authorize.net support?

    Authorize.net supports the following languages:

    English

    Q. What type of pricing plans does Authorize.net offer?

    Authorize.net has the following pricing plans:

    Subscription

    Q. Does Authorize.net support mobile devices?

    Authorize.net supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Authorize.net integrate with?

    Authorize.net integrates with the following applications:

    Accelo, Caspio, Checkfront, EasyEvent, LightCMS, Recurly, SureDone, Vision Helpdesk, Zenbership, Zoho Books

    Q. What level of support does Authorize.net offer?

    Authorize.net offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials