Workplace Mobile

Workplace Mobile

Workforce management for retail and hospitality

4.7/5 (3 reviews)

Workplace Mobile Overview

With Workplace Mobile, hourly employees are able view the latest shift schedule remotely and in real-time, as soon as it’s published or updated. There’s no need for them visit their place of work to view their schedule, swap shifts (within business rules), request time off or accept extra shifts. All of these can be done remotely, from a mobile device.

Workplace Mobile's more collaborative approach to scheduling has been proven to increase employee engagement. Workplace Mobile considers hourly employees a revenue-creating resource rather than a cost to be controlled. Workplace has moved away from “controlling costs” with time and attendance monitoring, towards helping consumer-facing sectors to create schedules that improve their customer service.

Workplace Mobile helps businesses in the retail, transportation and hospitality industries to intelligently deploy sufficient employees with the right knowledge and selling skills, to increase customer satisfaction and maximize revenues.

Workplace Mobile with Workplace Schedule (a cloud-based application) enables businesses to forecast demand and schedule their workforce accordingly and effectively. Additionally, Workplace Mobile aims to provide performance visibility, increase employee engagement and improve customer service through a more agile and empowered work culture.

Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, Germany, United Kingdom, United States

Supported Languages

English

Workplace Mobile Reviews

Overall rating
4.7/5
100% positive reviews
2
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Catherine H.

Facebook for the Work Place, easy to get started and use!

Used Daily for 6-12 months
Reviewed on 2018/10/03
Review Source: SoftwareAdvice

Overall it has helped our team come together and have a central hub to communicate and announce things. It's also helping with project collaboration as well as more social aspects of it, like team outting planning and polls on lunch and so forth.

Pros

Very simple to use and get started with. Short learning curve for users familiar to Facebook. Great that it has the ability to create multi-company groups when working with external clients and companies. It has really helped our team be more engaged with each other. The premium version allows much more access to administrative functions that make it easy to add people and create profiles, and being able to monitor and moderate posts has been very helpful. The integrations available are very helpful and very easy to integrate into our community.

Cons

Doesn't allow mass update of birthdays, and lacks ability to reply/respond to specific chat messages. It would be nice to be able to record video and audio calls for the purposes of training. At times posts show up in the feed not by relevance or date posted and it seems random which ones appear first, not sure what is behind how posts are shown. Looks like a number of the integrations available need an add on paid service for it to fully function, but there are plenty of free one's as well.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Hala O.

Good Communication app

Used Daily for 6-12 months
Reviewed on 2018/08/07
Review Source: SoftwareAdvice

Pros

you easily communicate with ppl and send them screen shots, you can keep all shared documents for future usage.

Cons

the notification of a new message doesn't work probably
you will need to keep refreshing the application
sometimes you will need to quit and restart the application

Rating breakdown

Ease of Use

Likelihood to recommend

8.0/10
Intan R.

Complete Feature for Team Work Communication and Cooperation

Used Daily for 1-5 months
Reviewed on 2019/02/02
Review Source: SoftwareAdvice

It is better to still have the privacy of the users because the admin or the leader can make the account and change the email which makes the workers less secure in term of privacy.

Pros

The workplace offers lots of features that can support the communications and cooperation among the team. The form looks like social media which makes the workers can operate easily and do not feel that they are working.

Cons

The notifications from the workplace are sent to the email that makes it very crowded. Even though the notification has been set to turn off notifications, sometimes the notification still appears.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Workplace Mobile Pricing

Starting from
US$1,00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing is typically based on a per employee per week basis. Please contact us for full details. Workplace Mobile is included with Workplace Schedule and Workplace Enterprise.

Workplace Mobile Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Workplace Mobile

Key features of Workplace Mobile

  • Absence management
  • Attendance management
  • Automated scheduling
  • Group scheduling
  • Identify optimal schedules to maximize revenues
  • Improve labor budgets
  • Integration with T&A systems
  • Mobile access
  • Optimized labor spend
  • Real-time schedules with 24/7 access
  • Scheduling
  • Timesheet management

Benefits

  • Real-time schedule updates via smartphone for hourly employees.

  • Employees are able to swap shifts, request time off and bid on shifts.

  • Remote access reduces impact on employee work/life balance by eliminating need to come onsite to get schedule.

  • Simple, intuitive interface ensures minimal orientation for use.

  • Business manages schedule rules to avoid lower-wage employees from trading hours with higher-wage employees.

  • GetApp Analysis

    Despite incredible advancements in business technology over the past decade, the basic task of creating employee schedules still frustrates most retail managers. Traditional spreadsheets introduce additional obstacles into the mix, since they can be difficult to decipher and time-consuming to generate. Workplace is a web-based application that takes a smarter approach to scheduling hourly employees. Using its mobile platform, managers are able to quickly generate employee schedules and send notifications in real-time when shift changes occur.

    Workplace was created to meet the needs of businesses in the retail and hospitality industries. A few of the platform’s most important features include the ability to view schedules on mobile devices, receive notifications of changes as they happen, send alerts when new schedules are published, offer and accept extra shifts, and the ability to request time off or update preferences (such as hours of availability) through Workplace’s mobile app.

    Picking Up Extra Shifts

    What is Workplace Mobile?

    Workplace is a platform that helps mid-market retail and hospitality businesses run smarter and more efficiently. Specifically, the mobile solution can be used to generate hourly employee schedules that are optimized based on each business’ unique footfall patterns and sales activity levels. These Smart Schedules empower unit managers to provide the optimal level of scheduling at the right time, powered by intelligent forecasts and workforce flexibility. Workplace also provides a way for employees to engage and collaborate on the creation of their own schedules, which ultimately leads to higher levels of satisfaction and improved work/life balance.

    Workplace isn’t just a solution for boosting employee satisfaction. The platform can also be used to drive revenue and increase customer service for retail and hospitality businesses. Workplace can be set-up to auto-generate weekly schedules based on employee availability, with Optimized Scheduling software that creates revenue-generating schedules based on workload demand information. Intelligent Forecasting and Business Intelligence tools also serve as a way for managers to gain more visibility with reports that contain Key Performance Indicators.

    Employee Schedule

    Workplace Mobile Main Features

    Generating Schedules

    The primary reason why most businesses sign up to use Workplace is for the application’s advanced schedule management tools. Workplace offers a way for managers to quickly and easily create weekly employee schedules, taking into account things like footfall demand and employee availability. Managers have the option to use template-based schedules or auto-generated schedules based on the days and times when their employees are available.

    As a manager who uses Workplace, you have the ability to view schedules across all of the businesses you run. These schedules are updated in real-time, with notifications being sent out to employees when new shifts become available, or whenever new weekly schedules have been published. The schedules that you create using Workplace are designed to satisfy your company’s Key Performance Indicators and your employees’ time constraints.

    Weekly Schedules

    Optimizing Employee Schedules

    Workplace goes above and beyond basic scheduling spreadsheets, offering the latest tools for generating accurate schedules using workload demand information. This information is calibrated to improve service levels for hospitality and retail businesses, and it allows for the fine-tuning of labor hours against forecast demand.

    Workplace understands that there’s more than one way to create a weekly employee schedule. In fact, the mobile platform comes equipped with auto-improvement that is able to generate millions of possible schedules taking employee preferences and availability into consideration. In addition to meeting your employees’ needs, Workplace also helps you meet your own goals. The system is designed to show how well each schedule satisfies the defined KPIs and business constraints.

    Optimized Schedules

    Attendance Management

    Weekly schedules only tell half the story. In order to accurately pay their employees, businesses need to use robust attendance management tools. Workplace offers its own attendance management module for managers to use.

    Click on to your Workplace account to view the Attendance Management module. This module will provide you with the ability to highlight exceptions to scheduled hours in real-time and generate accurate attendance records with ease. You can then use this information to pay your employees based on the actual hours worked, rather than the hours scheduled.

    Workplace Settings

    Intelligent Forecasting

    Workplace’s Intelligent Forecasting capability actually anticipates labor demand to increase the effectiveness of business schedules. Based on forecasted business activity and calculated labor demand, Workplace is able to predict traffic volumes and calculate staffing requirements.

    Intelligent Forecasting tools can calculate labor demand in as little as 15-minute increments, which is incredibly useful for retail and hospitality businesses with hourly employees. In making these assessments, Workplace uses data on business drivers like sales, deliveries, and customer footfall patterns across periods of days or weeks.

    Shift Details

    Workplace Mobile Integrations

    Workplace integrates with a wide range of human resources (HR), traffic footfall, point-of-sale (POS), payroll, and business intelligence (BI) systems, including some household names like ADP, Workday, and Shoppertrak.

    Workplace Mobile Pricing

    Workplace is available on a per-employee, per-week basis, which means businesses pay based on their actual usage of the application.

    Workplace Mobile Bottom Line

    • Scheduling tools powered by intelligently forecast demand and workforce flexibility
    • Helps businesses drive revenue growth through exceptional customer service
    • Empowers managers to create optimal schedules
    • Uniquely designed for mid-market trading companies
    • Promotes workforce flexibility and employee collaboration

    Workplace Mobile FAQs

    Below are some frequently asked questions for Workplace Mobile.

    Q. What type of pricing plans does Workplace Mobile offer?

    Workplace Mobile offers the following pricing plans:

    Starting from: US$1,00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Pricing is typically based on a per employee per week basis. Please contact us for full details. Workplace Mobile is included with Workplace Schedule and Workplace Enterprise.

    Q. What are the main features of Workplace Mobile?

    Workplace Mobile offers the following features:

    • Absence management
    • Attendance management
    • Automated scheduling
    • Group scheduling
    • Identify optimal schedules to maximize revenues
    • Improve labor budgets
    • Integration with T&A systems
    • Mobile access
    • Optimized labor spend
    • Real-time schedules with 24/7 access
    • Scheduling
    • Timesheet management

    Q. Who are the typical users of Workplace Mobile?

    Workplace Mobile has the following typical customers:

    Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Workplace Mobile support?

    Workplace Mobile supports the following languages:

    English

    Q. What type of pricing plans does Workplace Mobile offer?

    Workplace Mobile has the following pricing plans:

    Subscription

    Q. Does Workplace Mobile support mobile devices?

    Workplace Mobile supports the following devices:

    iPhone, iPad

    Q. What other apps does Workplace Mobile integrate with?

    We do not have any information about what integrations Workplace Mobile has

    Q. What level of support does Workplace Mobile offer?

    Workplace Mobile offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support