eMaint

Computerized Maintenance Management Software by Fluke

4,5 /5 (303 reviews) Write a Review!

eMaint Overview

What is eMaint?

eMaint is part of the Fluke family and is an award-winning CMMS solution that's designed--both in its software and in its delivery model--with the idea of partnership. Its adaptive interface empowers users to connect data for actionable insights, connect teams for streamlined operations, and connect systems for extended ROI.

eMaint Overview

Pricing

Starting from
US$33,00/month

Pricing options

Free Trial
Subscription
Value for money

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $33/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).


eMaint Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, Portuguese, Spanish

Media

eMaint CMMS asset management
eMaint CMMS preventive maintenance
eMaint CMMS inventory management
eMaint CMMS work order management
eMaint CMMS dashboard
eMaint CMMS reporting
eMaint screenshot: eMaint CMMS asset management eMaint screenshot: eMaint CMMS preventive maintenance eMaint screenshot: eMaint CMMS inventory management eMaint screenshot: eMaint CMMS work order management eMaint screenshot: eMaint CMMS dashboard eMaint screenshot: eMaint CMMS reporting

eMaint Reviews

eMaint Reviews

Overall rating
4,5
/
5
Excellent
169

Very good
117

Average
10

Poor
3

Terrible
4

Value for Money
4,3
Features
4,4
Ease of Use
4,3
Customer Support
4,6
94% recommended this app
Debra E.

Ease of use and a great customer support staff.......

So easy to keep our radio and system parts inventory up to date. And the daily use of the service request system makes our jobs that much easier. At any given moment I can create a up to date report for my Director and show him how many service tickets we have done and how many are closed or open. I can give them specifics as to how long it takes for certain jobs and how many technicians we currently need.


Travis R.

Maintenance software for Absolute Energy

We have had our ups and downs, the group has always been good to work with but limited time on set up and implementation limited what we were able to accomplish, so this work continues. The team has been great.


Geoff R.

EMaint the great

eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.


Kevin C.

Very frustrating experience

During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.


Boyd H.

eMaint Rated one of the Top CMMS for a Reason

We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.


Debra E.
Industry: Government Administration
Company size: 1 001-5 000 Employees

Ease of use and a great customer support staff.......

Used Daily for 2+ years
Reviewed on 2018/03/07
Review Source: Capterra

So easy to keep our radio and system parts inventory up to date. And the daily use of the service request system makes our jobs that much easier. At any given moment I can create a up to date report for my Director and show him how many service tickets we have done and how many are closed or open. I can give them specifics as to how long it takes for certain jobs and how many technicians we currently need.

Pros

It's all about service for me and eMaint definitely has amazing customer service. In today's world it's hard to find a company that raises the bar regarding customer service. If I call or email them they respond immediately. They make using this software enjoyable. Keep up the good work!!!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Travis R.
Industry: Oil & Energy
Company size: 11-50 Employees

Maintenance software for Absolute Energy

Used Daily for 6-12 months
Reviewed on 2019/11/22
Review Source: Capterra

We have had our ups and downs, the group has always been good to work with but limited time on set up and implementation limited what we were able to accomplish, so this work continues. The team has been great.

Pros

The flexibility to tailor the system to our work flows. Ease of use. Ability to use the software from an advantage as maintenance. Many options and eMaint staff understand maintenance!

Cons

With all the options it is difficult to follow through the setup, Work flows may help stream line this process? Many of the eMaint personnel have better ideas and experience that we did not know going into the process of migrating from another system. This changed are procedures for the better but a lot of group brainstorming has been needed to specify our needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Geoff R.
Industry: Utilities
Company size: 501-1 000 Employees

EMaint the great

Used Daily for 2+ years
Reviewed on 2020/09/28
Review Source: Capterra

eMaint has been able to solve the issues of record history. Been able to go back to old work orders that had been created and read the field notes of what work has been done and the issues that were faced at the time. It further gave clarity in being able to reevaluate current preventative maintenance practices to insure more efficient practices are implemented.

Pros

The most impactful features of eMaint is the ability to create reports to show the data inputted for the different assets. eMaint combines simplicity and complexity into one user friendly style. The additional features made it easy to combine our paper documents into eMaint for excellent record keeping.

Cons

The inability to be granted access as a additional super user to the editing features. It has made it difficult in the way of having to be granted each time to get access to the necessary features of editing of reports and work orders.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin C.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

Very frustrating experience

Used Other for 1-5 months
Reviewed on 2020/02/03
Review Source: Capterra

During the sales process we specified 2 items that we needed. These were items that other companies had said they could offer and we were shown examples of them working. Emaint said they could do the same with no problems, "we have 2 options to do this", I was told. We signed up to Emaint in September 2019. After weeks of prep work and adding data to their templates we began the implementation process. After 2 weeks implementation, cracks began to show and the items we had specified were now impossible tasks for emaint. Following a few e-mails, we were told that they had resolved the issue and we could continue implementation. One more week, more wasted time and we were again told they could not deliver on what they had promised. We stopped the implementation process and asked for a refund based on the fact that they could not deliver on what they had promised and what we had signed up for. I was passed from one department to another and staff member to staff member. No-one would return my e-mails which in itself was extremely frustrating. One of the staff that I had been dealing with followed up briefly for me and stated that Emaint "could not deliver what was promised even after multiple attempts." Following nearly 8 weeks of e-mails without reply and constant chasing and more wasted time, Emaint agreed to refund some of our money. They kept over €1100 +VAT, put us months behind schedule, cost us days worth of labour. I could not possibly recommend anyone waste their time.

Pros

Huge amount of features that could be helpful. Implementation expert was very helpful and friendly.

Cons

Too many work arounds needed. Too many steps for very simple processes. The whole process fell apart after they could not deliver 2 services we were promised were possible before signing up.

Response from Fluke Corporation

Hi Kevin,

Thank you for taking the time to provide your honest feedback. As for your overall experience with eMaint, we pride ourselves on delivering exceptional customer service and are looking into this situation further. Although we were quick to confirm that what you were looking for could not be done, we agree that the refund should have dealt with in a more timely manner. While this is a situation that we don't often find ourselves in, we take full responsibility for the delay. We thank you for both your persistence and patience here.

Aine Whelan

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Boyd H.
Industry: Hospital & Health Care
Company size: 5 001-10 000 Employees

eMaint Rated one of the Top CMMS for a Reason

Used Daily for 2+ years
Reviewed on 2020/10/01
Review Source: Capterra

We moved to eMaint when our last CMMS corrupted data and the vendor wouldn't help get it fixed without thousands of dollars of support time. We transitioned to eMaint within just a couple of weeks from first contact to implementation.

Pros

Easy to use and configure. Implementation team is awesome in getting us up and running. Support team is always there, always polite, and always takes care of our questions. Even if I do something to mess something up, they patiently help me correct it. Within just a few weeks new employees become proficient.

Cons

There are some things we would like to see - like the ability to mass delete records, open work orders on multiple assets at once.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,8/10
Based on 303 user ratings
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eMaint Pricing

eMaint Pricing

Starting from
US$33,00/month
Free Trial
Subscription
Value for money

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $33/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $33/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

Value for Money
4,3/5
Based on 303 user ratings
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eMaint Features

eMaint Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 303 user ratings
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Categories

Additional information for eMaint

Additional information for eMaint

Key features of eMaint

  • Approval process control
  • Asset lifecycle management
  • Asset maintenance history tracking
  • Asset management
  • Asset reservation
  • Asset visualization
  • Assignment management
  • Attach SOPs, instructions, LOTO & other safety documents
  • Attached pictures, documents, links & other multimedia
  • Automated email notifications
  • Automated ranking index maintenance expenditure (RIME)
  • Automatic notifications
  • Barcode scanning
  • Calendar management
  • Categorization
  • Charting
  • Compliance management
  • Condition monitoring
  • Custom workflow
  • Dashboards
  • Data visualization
  • Digital signature
  • Document & image storage
  • Document editor
  • Enterprise asset management
  • Fixed asset management
  • Fluke Connect integration
  • Gantt charts
  • Graphical data presentation
  • Hierarchical asset structure
  • History tracking
  • Inspection management
  • Inventory management
  • Inventory tracking
  • Job tracking
  • Labor & material cost tracking
  • Maintenance scheduling
  • Master accounts
  • Mobile work management
  • Monitoring
  • Multi-location
  • Offline access
  • PO receipt log
  • Performance reports
  • Permission management
  • Planned maintenance task generation
  • Prioritizing
  • Productivity & material usage tracking
  • Progress tracking
  • Project management
  • Project tracking
  • Purchase order management
  • QR codes
  • Quick-view lists
  • Real time data
  • Real time monitoring
  • Real time reporting
  • Receiving
  • Reservation history tracking
  • Retrieval
  • Spare parts management
  • Subscription services
  • Supplier management
  • Task management
  • Task planning
  • Task scheduling
  • Work history
  • Work order management
  • Work order permitting
  • Work requests
  • eProcurement PunchOut catalog

Benefits

  • Extend the life of their assets
  • Meet compliance and regulatory standards
  • Increase visibility and transparency
  • Improve work completion rates
  • Eliminate manual processes
  • Reduce equipment downtime
  • Improve customer satisfaction
  • Reduce maintenance costs
  • Increase worker productivity
  • Create a paperless environment
  • Make data-driven decisions

  • eMaint FAQs

    eMaint FAQs

    Below are some frequently asked questions for eMaint.

    Q. What type of pricing plans does eMaint offer?

    eMaint offers the following pricing plans:

    Starting from: US$33,00/month

    Pricing model: Subscription

    Free Trial: Available

    Rather than a “one-size fits all” approach, eMaint offers a range of subscription plans designed to fit your budget, goals, and desired approach. eMaint's Team edition is available at $33/user/month (3 user package), the Professional edition is available at $85/user/month (3 or more users), and the Enterprise edition is available at $120/user/month (5 or more users).

    Q. What are the main features of eMaint?

    eMaint offers the following features:

    • Approval process control
    • Asset lifecycle management
    • Asset maintenance history tracking
    • Asset management
    • Asset reservation
    • Asset visualization
    • Assignment management
    • Attach SOPs, instructions, LOTO & other safety documents
    • Attached pictures, documents, links & other multimedia
    • Automated email notifications
    • Automated ranking index maintenance expenditure (RIME)
    • Automatic notifications
    • Barcode scanning
    • Calendar management
    • Categorization
    • Charting
    • Compliance management
    • Condition monitoring
    • Custom workflow
    • Dashboards
    • Data visualization
    • Digital signature
    • Document & image storage
    • Document editor
    • Enterprise asset management
    • Fixed asset management
    • Fluke Connect integration
    • Gantt charts
    • Graphical data presentation
    • Hierarchical asset structure
    • History tracking
    • Inspection management
    • Inventory management
    • Inventory tracking
    • Job tracking
    • Labor & material cost tracking
    • Maintenance scheduling
    • Master accounts
    • Mobile work management
    • Monitoring
    • Multi-location
    • Offline access
    • PO receipt log
    • Performance reports
    • Permission management
    • Planned maintenance task generation
    • Prioritizing
    • Productivity & material usage tracking
    • Progress tracking
    • Project management
    • Project tracking
    • Purchase order management
    • QR codes
    • Quick-view lists
    • Real time data
    • Real time monitoring
    • Real time reporting
    • Receiving
    • Reservation history tracking
    • Retrieval
    • Spare parts management
    • Subscription services
    • Supplier management
    • Task management
    • Task planning
    • Task scheduling
    • Work history
    • Work order management
    • Work order permitting
    • Work requests
    • eProcurement PunchOut catalog

    Q. Who are the typical users of eMaint?

    eMaint has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does eMaint support?

    eMaint supports the following languages:

    English, Portuguese, Spanish

    Q. What type of pricing plans does eMaint offer?

    eMaint has the following pricing plans:

    Subscription

    Q. Does eMaint support mobile devices?

    We do not have any information about what devices eMaint supports

    Q. What other apps does eMaint integrate with?

    We do not have any information about what integrations eMaint has

    Q. What level of support does eMaint offer?

    eMaint offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials