Sendible

Social media management & monitoring for business users

4,5 /5 (78 reviews) Write a Review!

Sendible Overview

What is Sendible?

Sendible is a dashboard-based social media management and analytics application for business-level deployment. Take real-time control of multiple account streams from a multitude of leading channels such as Twitter, Facebook, Google+, Pinterest and LinkedIn – all within a single pane of glass. Compose and syndicate posts to spread a consistent message among followers, while tracking corporate engagement.

Use Sendible to prioritize social media responses and gain automated insights into brand mentions across a wide range of sources. Schedule social strategies and queue messages for optimal posting periods, rapidly rearranging content plans via an interactive team calendar. Robust user management features encourage collaboration with the ability to delegate time-sensitive tasks, assign workflows, approve content and share customer profiles.

Integrated analytics then monitor and illustrate how effective social campaigns are performing, linked to Google Analytics for wider awareness of dotcom impact. Sendible’s drag-and-drop report builder leverages this exportable data to compile presentation-grade, branded reports ready for client sharing. Users can also stay in touch with social media management while on the move, accessing the Sendible dashboard from companion mobile apps available for iPhone and Android devices.

Sendible Overview

Pricing

Starting from
£25,00/month

Pricing options

Free Trial
Subscription
Value for money

30-day FREE trial
Starter: £25 per month
Traction: £85 per month
Growth: £165 per month
Large: £245 per month


Sendible Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch and 6 others, English, French, German, Polish, Spanish, Thai

Media

Sendible Social Media dashboard
Sendible monitor Social Media keywords
Sendible manage blogs
Sendible Analytics My Reports tab
Sendible video Sendible video Sendible screenshot: Sendible Social Media dashboard Sendible screenshot: Sendible monitor Social Media keywords Sendible screenshot: Sendible manage blogs Sendible screenshot: Sendible Analytics My Reports tab

Sendible Reviews

Sendible Reviews

Overall rating
4,5
/
5
Excellent
47

Very good
24

Average
6

Poor
1

Terrible
0

Value for Money
4,3
Features
4,3
Ease of Use
4,4
Customer Support
4,4
91% recommended this app
Nikki S.

Best Social Media Scheduling Software that Includes GMB & Instagram Direct Scheduling

Sendible provides the features most important to me at a price that doesn't break my budget. I feel their support team has been responsive, and I look forward to continued improvements with this product.


Lee'ann B.

Social scheduling made easy

I have been using Sendible since August 2016 and it’s been a big time saver. I think it’s fairly easy to use not too much of a learning curve if you have just started with them.


Freddy S.

Not impressed and rather disappointed

I landed on Sendible after recommendations from colleagues and after reading many reviews. From the time I read a review (published May 8) to the time I tested out the software (May 15) the trial changed from 30 days to 2 weeks. Okay no problem, I can roll with that. Android app worked great and I really liked the Canva integration, how easy it was to use, the different available planning calendars, the ability to include multiple images on an Instagram post, and that you could schedule the first comment for an Instagram post. Within the first day, the Android app stopped working (could not schedule a one image post let alone multiple images). There was no help available and the troubleshooting tips did not resolve my issue. An email request for assistance received a response after at least two days. The gist of it was "well those on a trial plan don't receive any assistance." Furthermore, the pricing plan I was considering had changed and was now less money but also had less features. Someone named [SENSITIVE CONTENT HIDDEN] then emailed me stating she wanted to correct the situation and offered different alternatives. It's now going on a week with no response. One star for the attitude I perceive from them and one star for the overall experience.


Ashley M.

Easy to Use

Easy to use, and keeps me organized when juggling multiple posts for multiple brands


Cate S.

Sendible saved me!

The best thing about Sendible is the support. I love the interface - after wrestling with how to schedule content my clients can see! But the support is amazing.

Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful. Often I receive a personalised video that shows me - in my own account - how to achieve my goals.


Nikki S.
Industry: Marketing & Advertising
Company size: Self Employed

Best Social Media Scheduling Software that Includes GMB & Instagram Direct Scheduling

Used Weekly for 1-5 months
Reviewed on 2020/01/03
Review Source: Capterra

Sendible provides the features most important to me at a price that doesn't break my budget. I feel their support team has been responsive, and I look forward to continued improvements with this product.

Pros

Scheduling Google My Business (GMB) posts was important to me. Sendible not only has this feature, but allows the utilization of the 'button' feature when creating a post.

Sendible also allows scheduling to Instagram... true scheduling, not a reminder that you then have to post from your phone.

Cons

The mobile app is glitchy. I haven't been able to edit a scheduled post from the mobile app - it crashes everytime. Support has continued to stay in touch and work on it, but no fix yet.
There's a new version coming out, so perhaps it will be fixed soon. I am hopeful.

Also, their concept of 'services' takes a bit to get used too... but once you figure it out, I see the advantage of arranging their pricing this way.

Response from Sendible

Hi Nikki,

Thank you for leaving us such kind words. We appreciate all the feedback you give us.

Katey

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Lee'ann B.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Social scheduling made easy

Used Daily for 2+ years
Reviewed on 2019/10/08
Review Source: Capterra

I have been using Sendible since August 2016 and it’s been a big time saver. I think it’s fairly easy to use not too much of a learning curve if you have just started with them.

Pros

There are many pros with Sendible. First, I love that they are always evolving and introducing new features to the platform. It’s easy to schedule content on many platforms including Instagram, Pinterest, Google my Business (yes, you should be posting there!). There’s a Canva integration which makes creating graphics much easier and efficient.
Also, very easy to curate new content and add RSS feeds.

Cons

I would say their app - I am on the go a lot and to be able to post content via the app would be ideal. It’s not as intuitive as the desktop platform. Hopefully it’s in the works and it more than likely is.

Response from Sendible

Hi Lee'Ann

Thank you for taking the time to leave us a review - we appreciate your feedback.

Katey

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Freddy S.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Not impressed and rather disappointed

Used Daily for Free Trial
Reviewed on 2020/05/25
Review Source: Capterra

I landed on Sendible after recommendations from colleagues and after reading many reviews. From the time I read a review (published May 8) to the time I tested out the software (May 15) the trial changed from 30 days to 2 weeks. Okay no problem, I can roll with that. Android app worked great and I really liked the Canva integration, how easy it was to use, the different available planning calendars, the ability to include multiple images on an Instagram post, and that you could schedule the first comment for an Instagram post. Within the first day, the Android app stopped working (could not schedule a one image post let alone multiple images). There was no help available and the troubleshooting tips did not resolve my issue. An email request for assistance received a response after at least two days. The gist of it was "well those on a trial plan don't receive any assistance." Furthermore, the pricing plan I was considering had changed and was now less money but also had less features. Someone named [SENSITIVE CONTENT HIDDEN] then emailed me stating she wanted to correct the situation and offered different alternatives. It's now going on a week with no response. One star for the attitude I perceive from them and one star for the overall experience.

Pros

Ease of use, pricing plan and associated features, calendar, Canva integration, Instagram first comment

Cons

Android version of app stopped working properly, no assistance for those on a trial plan, delayed email responses in excess of 2 days, change in plans, pricing, and features in the middle of the trial, change in trial from 30 days to 2 weeks

Response from Sendible

Hi Freddy,

Thank you for taking the time to leave us a review. I'm really sorry to hear you didn't receive the support you were expecting. Our support team is definitely one of the best on the market!
Regarding the Android app, I have passed this feedback onto the wider team. All seems to be working, but we are continually working on our mobile app to make it more intuitive and easier to use. Please don't hesitate to reach out directly to me should you need any help in the future or wish to trial us again.

Katey

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Ashley M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Easy to Use

Used Weekly for 2+ years
Reviewed on 2020/09/29
Review Source: Capterra

Easy to use, and keeps me organized when juggling multiple posts for multiple brands

Pros

This program helps me stay organized when scheduling hundreds of posts for multiple brands, on multiple platforms.

Cons

I don't like that there is a two-step process for posting to Instagram. Other social-scheduling programs can post directly to Instagram.

Response from Sendible

Hi Ashley,

Thanks for taking the time to leave us a review, we appreciate the feedback! I get Instagram can be a bit confusing, however, we do offer direct posting to Business accounts. It will only be a two-step process if you are trying to post to a personal IG account - unfortunately, this is a restriction from Instagram's side. If you need help learning how to post directly to an IG Business account, please don't hesitate to reach out to our team and we will be happy to talk you through it.

Katey

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Cate S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Sendible saved me!

Used Daily for 1-5 months
Reviewed on 2019/10/15
Review Source: Capterra

The best thing about Sendible is the support. I love the interface - after wrestling with how to schedule content my clients can see! But the support is amazing.

Customer service is clearly a high priority - as it is in my own business - so I love that any support emails are empathic and understanding as well as helpful. Often I receive a personalised video that shows me - in my own account - how to achieve my goals.

Pros

Easy to use, great interface, beautiful reports. It was easy to create an account and attach Facebook pages and Instagram accounts.

Cons

I did need some help getting started. It wasn't clear to me how to start scheduling and I found scheduling a bit tricky in the beginning - partly because I give all my clients the ability to view their scheduled content. This means that I had to re-schedule some of my initial posts, so that clients could see them!

Response from Sendible

Hi Cate,

Thank you for taking the time to leave us a review - we appreciate your feedback!

Katey

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,5/10
Based on 78 user ratings
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Sendible Pricing

Sendible Pricing

Starting from
£25,00/month
Free Trial
Subscription
Value for money

30-day FREE trial
Starter: £25 per month
Traction: £85 per month
Growth: £165 per month
Large: £245 per month

30-day FREE trial
Starter: £25 per month
Traction: £85 per month
Growth: £165 per month
Large: £245 per month

Value for Money
4,3/5
Based on 78 user ratings
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Sendible Features

Sendible Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,3/5
Based on 78 user ratings
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Categories

Additional information for Sendible

Additional information for Sendible

Key features of Sendible

  • Analytics
  • CRM
  • Collaboration
  • Dashboard
  • Listening
  • Mobile
  • Publishing

Benefits

  • Access, update and monitor multiple social media channels such as Twitter, Facebook and Google+ from a single dashboard.
  • Measure and visualize social media performance, while “baked in” Google Analytics tracks the impact on page visits, content popularity and location.
  • Produce presentation-ready analytics reports from custom layouts and over 200 modules found within the integrated report builder.
  • Prioritize engagement among customers or clients with automated analysis and highlighting of messages, posts and comments.
  • Harvest brand mentions across social, news and media sources to gain a greater understanding of online reputation.
  • Track customer experiences and gauge brand perceptions by monitoring reviews across Yelp and CitySearch.
  • Access the Sendible’s dashboard and receive push notifications via companion mobile apps for iPhone and Android.
  • Sendible FAQs

    Sendible FAQs

    Below are some frequently asked questions for Sendible.

    Q. What type of pricing plans does Sendible offer?

    Sendible offers the following pricing plans:

    Starting from: £25,00/month

    Pricing model: Subscription

    Free Trial: Available

    30-day FREE trial Starter: £25 per month Traction: £85 per month Growth: £165 per month Large: £245 per month

    Q. What are the main features of Sendible?

    Sendible offers the following features:

    • Analytics
    • CRM
    • Collaboration
    • Dashboard
    • Listening
    • Mobile
    • Publishing

    Q. Who are the typical users of Sendible?

    Sendible has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Sendible support?

    Sendible supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Polish, Spanish, Thai

    Q. What type of pricing plans does Sendible offer?

    Sendible has the following pricing plans:

    Subscription

    Q. Does Sendible support mobile devices?

    Sendible supports the following devices:

    Android, iPhone

    Q. What other apps does Sendible integrate with?

    Sendible integrates with the following applications:

    Bold BI, Cyclr, Dropbox Business, Google Drive, Klipfolio, LinkedIn, SharpSpring, Sniply, Twitter, Wordpress

    Q. What level of support does Sendible offer?

    Sendible offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials