About Talisma
Talisma is a complete CRM platform that gathers marketing and sales tools in a unique place to monitor and improve customer experience. The solution is available on-premise, hosted or hybrid.
Talisma comes with contact & lead management features to automate sales activities. Sales teams can access and edit customer information, schedule meetings and leverage contact history to build sales plans. With Talisma, managers are able to analyze the sales pipeline and forecast revenue with tracking tools.
Design personalized traditional & digital marketing campaigns with Talisma targeting and automation tools. The software enables performance, costs and ROI tracking of each campaign with visual workflow analytics. Service agents can also use Talisma's communication tools to interact with customers by email, phone, instant messaging, etc. The software provides a cohesive view of all customer communications across every channel with unified records and reports.
Talisma comes with Business Intelligence features (dashboards, data manipulation, graphs, etc.) to provide actionnable insights from sales and marekting data, identify trends and improve processes.
Pricing starting from:
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- Free Trial
- One Time License
- Subscription
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Key benefits of Talisma
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- One Time License
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Talisma: 17
- API
- Automated Sales
- Business Intelligence
- Client Portal
- Contact History
- Customer Database
- Customer Experience Management
- Document Imaging
- Knowledge Base Management
- Lead Capture
- Meeting Management
- Mobile Integration
- Multi-Channel Communication
- ROI Analytics
- Sales Tracking
- Social Media Integration
- Visual Analytics
Alternatives
Zoho CRM
Insightly
Thryv
Alchemer
Reviews
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- Industry: Higher Education
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
As a scholarship assistant, Talisma made communication and data management a breeze.
Reviewed on 2018/01/09
Communicating essential information to large groups of people, and being able to quickly gather...
Communicating essential information to large groups of people, and being able to quickly gather information about what a student had been told by various members of the admissions staff made communicating consistently a breeze.
Pros
It is incredibly easy to see what has been said to someone who contacts you by going to their site profile. It was also an essential tool in our office for event registrations. Talisma makes life so easy. Being able to assign interactions to specific staff members also makes communicating consistently easy. As an administrator, I could make sure there was one "go-to" contact for each type of interaction so that communication was consistent.
Cons
Vigilance does need to be exercised if someone will e-mail you with multiple accounts. Linking up information from multiple users can be a bit time-consuming.
- Industry: Education Management
- Company size: 5 001-10 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great CRM System
Reviewed on 2016/12/05
It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better,...
It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company
Pros
Very helpful tool
Cons
Hard to understand at the beginning
- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Clunky and Outdated
Reviewed on 2019/03/20
Currently, we are in the process of switching over to another education management system because...
Currently, we are in the process of switching over to another education management system because of all of the issues that we have had with Talisma over the past few years. While learning new software is never fun, we are excited to leave Talisma behind.
Pros
The basic features are fine and they do what you need them to do.
Cons
The overall layout is complicated to figure out and just feels very outdated. It's not intuitive at all. I spend so much time trying to figure out how to run reports that it just doesn't seem worth it to me.
- Industry: Education Management
- Company size: 501-1 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great tool but hard to learn to use
Reviewed on 2019/08/13
Pros
I used Talisma for a year and it was a big revolution for the university I worked for. The tool changed the way we planned marketing campaigns, flows, and contact strategies for students and prospective students.
Cons
I had a hard time adapting at first, it was not an easy tool to learn to use, it generated many doubts and with that the results were slow to appear.
- Industry: Real Estate
- Company size: 201-500 Employees
- Used Other for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
We had to replace Talisma
Reviewed on 2019/01/09
Pros
As far as the functionality and reports are concerned it has in depth options to manage these. However when we reviewed the usability among the multiple team levels, we found that it need highly analytical and attentive approach and the sales team specially being on the field dint show the interest in managing records in the system.
Cons
Multiple workspaces, mobile app's navigation is not user friendly
Talisma FAQs
Below are some frequently asked questions for Talisma.Q. What type of pricing plans does Talisma offer?
Talisma offers the following pricing plans:
- Pricing model: One Time License, Subscription
- Free Trial: Available
Please contact Talisma for pricing.
Q. What are the main features of Talisma?
We do not have any information about Talisma features
Q. Who are the typical users of Talisma?
Talisma has the following typical customers:
Large Enterprises, Public Administrations, Mid Size Business
Q. What languages does Talisma support?
Talisma supports the following languages:
English
Q. Does Talisma support mobile devices?
Talisma supports the following devices:
Android
Q. What other apps does Talisma integrate with?
Talisma integrates with the following applications:
Ameyo, Sparkroom, iATS, ion interactive
Q. What level of support does Talisma offer?
Talisma offers the following support options:
Knowledge Base, Online Support, Phone Support
Related categories
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