Pims Auto Dialer
Predictive dialer software for enterprise call centers
4,5 /5 (21 reviews) Write a Review!Pims Auto Dialer Overview
What is Pims Auto Dialer?
The Pims Auto Dialer is a full service call center suite with inbound, outbound and broadcast dialing functions. The system can also send custom text and emails based on call dispositions made by your agents.The application is web based and hosted from the Pims Auto Dialer data center in Atlanta Georgia. You can use Windows, Mac or Linux. Pims Auto Dialer provide a soft phone; all you need is a USB headset.
Pims Auto Dialer Overview
Pricing
Pricing options
$150 per user, per month.
Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.
Pims Auto Dialer Features
Media
Pims Auto Dialer Reviews
Pims Auto Dialer Reviews
Had a good experience using the software.
Increase efficiency in making bulk dialling.
Maximum Functionality at minimal price
When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.
A great bang for your buck
by far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use
So glad to have found PIMS
PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and
User friendly
The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!
Compare overall rating with alternatives
Compare with alternatives
Had a good experience using the software.
Pros
The ability to make multiple telephone calls at high speeds. The software can distinguish calls which rang without an answer, auto answers and wrong numbers, hence giving greater efficiency in making bulk calls.
Cons
The uploading of the call list can sometimes become technical, however, thankful to their Technical Support team who makes the process seamless.
Maximum Functionality at minimal price
When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.
Pros
It is a fully functional dialer effective for a single rep but can be scaled up to include as many reps as needed. Can act as a power dialer, predictive dialer and can be used for Press '1' campaigns.
Cons
The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.
A great bang for your buck
by far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use
Pros
cost
Cons
technology is outdated
So glad to have found PIMS
PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and
Pros
It's very dependable, gets the job done
Cons
The design is unattractive
User friendly
The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!
Pros
The features it has everything you can think of.
Cons
The way the data is imported you have to have the full name in one data cell. same for address etc. It would be nice if the system auto did that step
Compare user recommendation rating with alternatives
Compare with alternatives
Pims Auto Dialer Pricing
Pims Auto Dialer Pricing
$150 per user, per month.
Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.
$150 per user, per month.
Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.
Compare value for money rating with alternatives
Compare with alternatives
Pims Auto Dialer Features
Pims Auto Dialer Features
Compare features rating with alternatives
Compare with alternatives
Categories
Categories
Additional information for Pims Auto Dialer
Additional information for Pims Auto Dialer
Key features of Pims Auto Dialer
- ACD
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Transfer
- Caller ID
- Email Notifications
- Segmentation
- Text Notifications
- Text to Speech
- Web Access
Benefits
Use the Pims Auto Dialer cloud based application to work from home. It supports near shore agents working from low cost call centers. It also supports single user businesses that need automation and the efficiency of an auto dialer. Send custom text and emails based on call dispositions. Setup virtual platforms to manage multiple call centers using one system.
Pims Auto Dialer FAQs
Pims Auto Dialer FAQs
Below are some frequently asked questions for Pims Auto Dialer.
Q. What type of pricing plans does Pims Auto Dialer offer?
Pims Auto Dialer offers the following pricing plans:
Starting from: US$150,00/month
Pricing model: Subscription
Free Trial: Not Available
$150 per user, per month. Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.
Q. What are the main features of Pims Auto Dialer?
Pims Auto Dialer offers the following features:
- ACD
- Call Disposition
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting
- Call Transfer
- Caller ID
- Email Notifications
- Segmentation
- Text Notifications
- Text to Speech
- Web Access
Q. Who are the typical users of Pims Auto Dialer?
Pims Auto Dialer has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does Pims Auto Dialer support?
Pims Auto Dialer supports the following languages:
English
Q. Does Pims Auto Dialer support mobile devices?
We do not have any information about what devices Pims Auto Dialer supports
Q. What other apps does Pims Auto Dialer integrate with?
Pims Auto Dialer integrates with the following applications:
SugarCRM, SurveyMonkey, VICIdial, Zoho CRM
Q. What level of support does Pims Auto Dialer offer?
Pims Auto Dialer offers the following support options:
Online Support, Phone Support
Increase efficiency in making bulk dialling.