SailPlay Loyalty

Loyalty platform for retailers, e-commerce, startups etc.

About SailPlay Loyalty

SailPlay is a marketing automation platform for mid-size to enterprise-level online & offline businesses. Through their suite of solutions, SailPlay enables organizations to build loyalty programs, manage triggered email & SMS campaigns and get insightful customer analytics.

SailPlay's solution consists of several key components. These are SailPlay Loyalty, SailPlay Sender, SailPlay CRM and SailPlay Analytics.

SailPlay Loyalty utilizes a gamification engine to help increase engagement within a customer base. Using aspects prototypically found in games, such as the ability to receive points and badges, SailPlay Loyalty incentivizes user engagement. SailPlay Sender automates messages to customer bases through it's triggered campaign system. While SailPlay Analytics and CRM allows businesses to view their customer base from a qualitative and quantitative aspect so that you're able to identify and take advantage of customer trends.

SailPlay Loyalty allows organizations to host a full-service, white-labeled, customer loyalty solution to retain and grow new business.

Pricing starting from:

N/A

  • Free Trial
  • One Time License
  • Subscription

Key benefits of SailPlay Loyalty

  • SailPlay can be integrated with most major POS systems as well as with most popular website platforms.

  • Hands-off triggered campaign system for email and SMS automation.

  • SailPlay Loyalty has a customizable customer interface enabling organizations to white label the software with their own branding.

  • Devices

    Business size

    S M L

    Markets

    United States, Canada, United Kingdom, Australia, China, Germany, Mexico

    Supported Languages

    Arabic, English, Russian, Spanish, Ukrainian

    Pricing starting from:

    N/A

    • Free Trial
    • One Time License
    • Subscription

    Images

    Promo Campaigns (like "buy 2 get 1 for free", "a gift for a birthday" etc)
    Promo Campaign Builder
    SailPlay contains a lot of Report Builders which you can use to analyze your customers activities.
    An example of Analytics Report
    Gifts Management System
    An example of Analytics Report
    List of clients
    An example of integration with a client's site: list of actions
    An example of integration with a client's site: list of badges.
    An example of integration with a client's site: bonus points, status and profile.
    View 11 more
    SailPlay Loyalty screenshot: Promo Campaigns (like "buy 2 get 1 for free", "a gift for a birthday" etc) SailPlay Loyalty screenshot: Promo Campaign Builder SailPlay Loyalty screenshot: SailPlay contains a lot of Report Builders which you can use to analyze your customers activities. SailPlay Loyalty screenshot: An example of Analytics Report SailPlay Loyalty screenshot: Gifts Management System SailPlay Loyalty screenshot: An example of Analytics Report SailPlay Loyalty screenshot: List of clients SailPlay Loyalty screenshot: An example of integration with a client's site: list of actions SailPlay Loyalty screenshot: An example of integration with a client's site: list of badges. SailPlay Loyalty screenshot: An example of integration with a client's site: bonus points, status and profile.

    Features

    Total features of SailPlay Loyalty: 21

    • A/B Testing
    • API
    • Application Integration
    • CRM Integration
    • Customer Profiling
    • Customer Segmentation
    • Demographic Data Collection
    • Email Notifications
    • Event Triggered Actions
    • Gamification
    • Labeling
    • Loyalty Program
    • Multi-Channel Communication
    • POS
    • POS Integration
    • ROI Analytics
    • SMS Marketing Managment
    • Sentiment Analysis
    • Social Network Marketing
    • Tagging
    • Website Integration

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    Reviews

    Overall rating

    4,3 /5
    (6)
    Value for Money
    5/5
    Features
    0/5
    Ease of Use
    5/5
    Customer Support
    5/5

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    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 6
    Михаил Г.
    Overall rating
    • Industry: Information Technology & Services
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Reviewed on 2015/12/17

    Natalia P.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    The best marketing platform ever!

    Reviewed on 2015/09/03

    I have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in...

    I have been working with SailPlay team since 2013 and I greatly appreciate what they did for us in Papa John's Russia. With their support we've successfully launched our Papa Rewards bonus loyalty program that has a 70% penetration rate among all our clients in Russia. Our customers are very happy gain extra points and receive free pizza from us, we get so many thankful feedbacks from them every day. SailPlay is not just about Bonus Program, they are fulfilling all your needs that you may have or even didn't think of. Within 2 months we've integrated a cross-functional email marketing platform that helps us to send not just simple everyday emails but to develop a sophisticated email marketing scheme with triggered e-shot campaigns with such triggers as customer's last order date, last order value, order frequency, preferences, even his interests! Now we're not about bothering emails, we're about giving our clients what they really desire. Since launch, our open rate increased by 20%, click rate increased by 35% and order frequency among opt-in customers increased by 12%. We can't help mentioning an outstanding 24/7 customer service we get from SailPlay. They are willing to help their customers in everything. and really do that. To summarise, becoming SailPlay's client to receive flexible individual approach from the company that really cares.

    Jasmine S.
    Overall rating
    • Industry: Computer Software
    • Company size: 51-200 Employees
    • Review Source

    Overall rating

    Reviewed on 2018/08/16

    Evgeniy S.
    Overall rating
    • Industry: Pharmaceuticals
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Reviewed on 2015/12/22

    Margarita N.
    Overall rating
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support

    The best Customer Loyalty Service

    Reviewed on 2015/09/04

    It over a decade of using various platforms, I have to say that SailPlay Loyalty is the best.
    We...

    It over a decade of using various platforms, I have to say that SailPlay Loyalty is the best.
    We also use SailPlay Sender for Email & SMS Martketing. The best thing that they are integrated with each other.

    I would recommend SP to my professional contacts.

    Showing 5 reviews of 6 Read all reviews

    SailPlay Loyalty FAQs

    Below are some frequently asked questions for SailPlay Loyalty.

    SailPlay Loyalty offers the following pricing plans:

    • Pricing model: One Time License, Subscription
    • Free Trial: Available

    Monthly pricing is based off of the amount of transactions that occur on a monthly basis, with a separate initial fee for buildout. Customer loyalty program is all inclusive. However you're able to utilize just the email/sms automation for a separate cost.

    We do not have any information about SailPlay Loyalty features

    SailPlay Loyalty has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    SailPlay Loyalty supports the following languages:

    Arabic, English, Russian, Spanish, Ukrainian

    We do not have any information about what devices SailPlay Loyalty supports

    SailPlay Loyalty integrates with the following applications:

    BigCommerce, HubSpot CRM, Lightspeed Retail, Magento Commerce, NCR Aloha, QuickBooks Online Advanced, Shopify, Wordpress

    SailPlay Loyalty offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support

    Related categories

    See all software categories found for SailPlay Loyalty.