Property Matrix

4.6 (32)
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Property management software

About Property Matrix

Property Matrix gives you a user friendly and completely customizable cloud based software to handle your property management company. Designed to be accessed anywhere at anytime, it offers everything you need to keep your business running smoothly. From property accounting to building maintenance to owner and tenant portals, property management just got easier.

Property Matrix offers an enterprise class accounting systems built directly into the software. The software gives users access to detailed general ledgers, accounts payable and receivable, and the ability to see exactly where your revenue is coming from. Using recurring payments and accepting ACH, credit cards, and checks, Property Matrix makes it effortless for the manager to charge and collect rent.

The software was designed to allow the property manager to be in complete control. By giving them the ability to create custom fields and filters, they can adapt the software to fit their exact needs. Property Matrix also offers a customizable reporting system. Managers are no longer forced to choose from a set of templates, but rather run reports designed specifically for them.

Property Matrix not only gives the manager complete control, but the owner and tenant as well. Owner portals allow owners the ability to view owner statements and see all financial data about their property. Management fees can also be calculated automatically ensuring all owners receive their proper payments. Property Matrix has also designed a portal specifically for the tenant. Eliminating in person payments and late night maintenance phone calls, tenants can make rent payments and submit maintenance request straight from their portal.

Property Matrix eliminates the hassle of managing multiple properties giving managers more free time to focusing on growing their business.


Key benefits of Property Matrix

Property Matrix provides property managers with a single, intuitive panel enabling them to quickly navigate & effortlessly manage all of their properties, rental units, leases, and tenants from one spot. Since no two companies are alike, Property Matrix is designed to give the manager complete customization over their software. With custom rental applications, filters, and reports the software can be adapted to a company's specific needs saving them both time and money.


Images

Property Matrix Software - Property Matrix's software offers dynamic themes and views, catering to diverse user preferences for a personalized experience. With customizable interfaces, it adapts to your workflow, allowing seamless transition between tasks.
Property Matrix Software - Property Matrix's software enables seamless communication with tenants through a multi-faceted interface, allowing for direct email or text messaging. It offers users a consolidated view of tenant balances and messages.
Property Matrix Software - Property Matrix's mobile application delivers the power of property management on-the-go, with a sleek interface that provides details on units and properties such as space, rent, and shared areas. Its user-friendly design and real-time data.
Property Matrix Software - Property Matrix’s interface spotlights the depth of its customizable reporting capabilities. The displayed balance sheet on the screen underscores the software’s adaptability, enabling users to tailor financial reports to their specific needs.
Property Matrix Software - Property Matrix's software effortlessly combines comprehensive financial tools like credit card processing and ACH with operational efficiency. Its interface simplifies payment collection and reconciliation, offering  seamless financial management.
View 5 more
Property Matrix Software - Property Matrix's software offers dynamic themes and views, catering to diverse user preferences for a personalized experience. With customizable interfaces, it adapts to your workflow, allowing seamless transition between tasks.
Property Matrix Software - Property Matrix's software enables seamless communication with tenants through a multi-faceted interface, allowing for direct email or text messaging. It offers users a consolidated view of tenant balances and messages.
Property Matrix Software - Property Matrix's mobile application delivers the power of property management on-the-go, with a sleek interface that provides details on units and properties such as space, rent, and shared areas. Its user-friendly design and real-time data.
Property Matrix Software - Property Matrix’s interface spotlights the depth of its customizable reporting capabilities. The displayed balance sheet on the screen underscores the software’s adaptability, enabling users to tailor financial reports to their specific needs.
Property Matrix Software - Property Matrix's software effortlessly combines comprehensive financial tools like credit card processing and ACH with operational efficiency. Its interface simplifies payment collection and reconciliation, offering  seamless financial management.

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month
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Reviews

Overall rating

4.6 /5
(32)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.8/5

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Showing 5 reviews of 32
Debbie
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Powerful property management software at a reasonable price

Reviewed on 2015/12/15

As a sole proprietor of a property management company, I've found it difficult to stay on top of...

As a sole proprietor of a property management company, I've found it difficult to stay on top of all my responsibilities outside the office. I was spending too much time at my desk entering data, answering email, and printing reports to properly manage my properties. Property Matrix software changed all that. The cloud-based program allows me to access data from any location and device. All my data is on one screen, so I'm always current on what's happening. I can view all building information, specific unit details, rental history and even add photos to the Properties Page.

Pros

Customization is critical in my business. I have multiple properties and owners, with each requiring different information. The Property Matrix software allows me to add the details I need so my owners (and tenants) can obtain the most current information possible.

Cons

I'm very pleased with the overall performance of this software. The only small critique I have is that the custom background themes are a little difficult to read. A few more choices would be nice other than white and blue. This is purely aesthetic and doesn't affect the performance of the software.

John
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Management Software - Best I Have Used Yet

Reviewed on 2019/10/22

We have seen a drastic amount of time reduced contacting tenants about payments as the system will...

We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent.

Pros

The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and

Cons

There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software.

Stephanie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good for Residential Properties

Reviewed on 2017/12/21

Support staff is as helpful as possible, but the development team may be overwhelmed. Some things...

Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.

Pros

I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.

Cons

Overall, it seems there is a lot that needs to be developed.
The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement.
The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the developers have tried to customize this function for us, it has been several months without a real solution, which we were told would work upon purchasing the software.
It was not as simple as promised to build a lease inside the program.
Invoices are not easily customizable.
The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used. The sender will not receive notification of any reply, you have to go in and check if the tenant has responded.

Othuke
Overall rating
  • Industry: Security & Investigations
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dependable Business and Process Managing App

Reviewed on 2024/05/02

Pros

The software has all the property managing capacity, and it saves on costs to improve the financial value.

Cons

The approach from the program is cost reliable and no functional challenge

Verified Reviewer
Overall rating
  • Industry: Writing & Editing
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Seamless Application With an Effectual Maintenance Feature

Reviewed on 2015/12/23

As a part time property manager, I had to search widely for a comprehensive but flexible and user...

As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface, and excellently optimized accounting, marketing and maintenance features.

Because of its systematically organized Maintenance feature, I’ve cut down on the trips I make to my properties by almost 75%. Firstly, instead of waiting for phone calls from tenants, all maintenance requests can be raised straight through the tenant’s portal. I immediately pick it up from there through the ‘Maintenance’ tab and edit a couple of details before using the ‘Choose Vendor’ option, which interestingly is linked to Property Matrix’s vendor app. This allows the vendors to proceed with the checks and repairs, change status of pending maintenance and issue invoices right through their portal. Eventually, I usually choose to either pay the invoices or pass the charges directly to the affected tenants, depending on the tenancy agreement.

At the end of the day, all the parties involved are satisfied by the ease and convenience of the Maintenance feature. Thanks Property Matrix! Keep it up.

Pros

Comprehensive
User Friendly
Responsive and Friendly Customer Support
Linked to a wide range of other extremely useful apps

Cons

None that I've experienced so far.

Showing 5 reviews of 32 Read all reviews

Property Matrix FAQs

Below are some frequently asked questions for Property Matrix.

Property Matrix offers the following pricing plans:

  • Starting from: US$450.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

$1.75 per unit, with a $450 per month minimum and a 30 day money-back guarantee.

Property Matrix has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Property Matrix supports the following languages:

English

Property Matrix supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Property Matrix integrates with the following applications:

Zapier

Property Matrix offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Property Matrix.