ReviewPush

ReviewPush

Online review monitoring for multiple & single locations

4.5/5 (2 reviews)

ReviewPush Overview

As businesses grow and expand to cover multiple locations, keeping track of online reviews across a multi-site organization becomes more complex. ReviewPush is an online-based, subscription solution for both single and multiple locations that promises to simplify review management for the purposes of elevating brand reputation. By checking running daily checks across popular sites such as Google, Facebook, Foursquare, Yell.com and Yelp, ReviewPush feeds new reviews into a centralized dashboard interface and sends mobile-friendly alerts. Aggregating reviews chronologically, ratings are similarly collected and sorted to track performance over 30-day comparisons. Email notifications ensure fresh reviews are never missed, while providing immediate response options.

ReviewPush also grows alongside the business, effective over unlimited locations and providing multi-site, multi-level support. Multi-store features also provide store-by-store rankings, while branded review requests invite satisfied clients to post positive reviews. Dashboard access can be controlled within the team at corporate, regional, district or store levels, alongside powerful automatic reporting. Snapshot statistics providing at-a-glance performance illustrate review activity over weekly or monthly periods.

Companion ReviewPush and ReviewPush for Business Owners apps for Android and iOS also add mobile optimized features for posting customer feedback and monitoring on the move.

Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

ReviewPush Reviews

Overall rating
4.5/5
100% positive reviews
1
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Ray H.

Easy to use, awesome customer support

Used Weekly for 2+ years
Reviewed on 2018/08/02
Review Source: Capterra

ReviewPush has allowed us to more easily get an accurate picture of how our store locations are doing across the most popular review platforms, on demand, and virtually instantly. It provides us with enough meaningful data on review performance to help influence business decisions, and to enable insights that we can utilize in both marketing and operations. For businesses that want to leverage reputation management and take it in new directions, ReviewPush is an important tool to include as part of this process.

Pros

The variety of reports available, along with CSV export capacity, were some of the most attractive features of ReviewPush. With these reports, we are able to capture meaningful and timely data about the online reputation performance of our various locations, which we could then integrate with other spreadsheets. By being able to consolidate reputation performance metrics in one place with only a few mouse clicks, this has saved us countless hours of manual review tracking and statistics collection.
Another great feature is response management. This is another time-saver that enables us to customize and publish responses to reviews with greater ease, and helps us to reach out to our reviewers more efficiently.

Cons

Occasionally, we've encountered situations where the user interface was not necessarily intuitively designed, but only in minor ways which had no significant impact on the quality of the user experience. This is only to be expected with the number of various features and options available in the software, and to offset this, the customer support team does an outstanding job of explaining anything or troubleshooting issues, all within an acceptable response time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Tyler C.

Customer service is AWESOMEEE!

Used Daily for 1-5 months
Reviewed on 2018/09/21
Review Source: Capterra

Pros

The software is super simple to use. You can manage all of your reviews from multiple sites. Of course you can't manage ALL of them, but you get to manage the ones that MATTER! In addition to the awesome software the customer support team and their development team really took care of my needs. Not to mention everything was resolved literally in like 45 minutes... Keep up the great work!!!

Cons

Nothing.... There is nothing to not like.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ReviewPush Pricing

Starting from
US$29,00/month
Pricing options
Free Trial
Subscription
Value for money

FREE 30-day trial (credit card required)
Single location basic: $29 per month
Single location premium: $49 per month
Multiple locations: Please contact ReviewPush for a quote

ReviewPush Features

  • Activity Dashboard
  • Automatic Notifications
  • Monitoring

  • API
  • CRM Integration
  • Chat
  • Contact History
  • Customizable Branding
  • Email Integration
  • Instant Messaging
  • Knowledge Base
  • Multi-Channel Communication
  • Prioritizing
  • Real Time Monitoring
  • Reporting & Statistics
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integration
  • Ticket Management
  • Workflow Management

Additional information for ReviewPush

Key features of ReviewPush

Benefits

  • Multi-site monitoring automatically checks leading review sites daily including Google, Facebook, Foursquare, Yell.com and more.
  • Email alerts notify businesses when new reviews are posted with notification options available for setting automatic review responses.
  • Unlimited location support and a centralized custom dashboard makes review management easy regardless of business size.
  • Set access permissions among each corporate level to create multi-level dashboards accessible by business users.
  • Use multi-store review requests to generate positive reviews while viewing how stores rank against each other using a custom scoring system.
  • Deliver automated weekly or monthly reports targeting multiple business levels such as corporate, region, district, store or brand.
  • Be alerted to missing local review profiles while flagging inappropriate or fake reviews, taking measures to minimize damage to brand reputation.
  • ReviewPush FAQs

    Below are some frequently asked questions for ReviewPush.

    Q. What type of pricing plans does ReviewPush offer?

    ReviewPush offers the following pricing plans:

    Starting from: US$29,00/month

    Pricing model: Subscription

    Free Trial: Available

    FREE 30-day trial (credit card required)
    Single location basic: $29 per month
    Single location premium: $49 per month
    Multiple locations: Please contact ReviewPush for a quote

    Q. What are the main features of ReviewPush?

    We do not have any information about ReviewPush features

    Q. Who are the typical users of ReviewPush?

    ReviewPush has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does ReviewPush support?

    ReviewPush supports the following languages:

    English

    Q. What type of pricing plans does ReviewPush offer?

    ReviewPush has the following pricing plans:

    Subscription

    Q. Does ReviewPush support mobile devices?

    ReviewPush supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does ReviewPush integrate with?

    ReviewPush integrates with the following applications:

    Buffer

    Q. What level of support does ReviewPush offer?

    ReviewPush offers the following support options:

    FAQs, Online Support