About Call of Service

Schedule (and reschedule) service jobs and dispatch to field workers using drag and drop.
Complete view of business status.
Invoicing & estimates sent to your customers allowing them to digitally sign and approve estimates and pay invoices online (using Stripe).
Track job status.
Customer records management and send automatic appointment reminders via SMS and emails.
Integrates with phone's calendar or any calendar application.
Create ad-hoc reports of records stored in system.

Pricing starting from:

US$40,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Call of Service

Fast scheduling: Quickly schedule your mobile staff using drag and drop.
Invoicing: Send estimates and invoices to customers.
Personalized customer service: Track customer database including service history in one place. Automatically send SMS and Email reminders.
Access from anywhere.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

US$40,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Call of Service scheduler
Call of Service job dashboard
The Call of Service dashboard
Call of Service integrates with Google Maps
Customer Dashboard
Recieve email and SMS reminders with Call of Service
View 7 more
Call of Service video Call of Service video Call of Service screenshot: Call of Service scheduler Call of Service screenshot: Call of Service job dashboard Call of Service screenshot: The Call of Service dashboard Call of Service screenshot: Call of Service integrates with Google Maps Call of Service screenshot: Customer Dashboard Call of Service screenshot: Recieve email and SMS reminders with Call of Service

Features

Total features of Call of Service: 37

  • API
  • Accounting Integration
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Billing & Invoicing
  • Calendar Sync
  • Contact Database
  • Customer Database
  • Customizable Fields
  • Digital Signature
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Email Templates
  • Estimating
  • File Storage
  • GPS
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Online Time Clock
  • Payment Collection in the Field
  • Preventive Maintenance
  • QuickBooks Integration
  • Quotes/Estimates
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • SMS Messaging
  • Scheduling
  • Service History
  • Technician Management
  • Work Order Creation
  • Work Order Management

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Vonigo

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Housecall Pro

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Reviews

Overall rating

4,6 /5
(18)
Value for Money
5/5
Features
4,7/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 18
Verified Reviewer
Overall rating
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent so far!

Reviewed on 2018/05/24

Pros

The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need.

The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done.

Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner.

Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers.

Cons

No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review.

Soubhi A.
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple & Easy

Reviewed on 2017/03/20

After trying out several different platforms for my business job scheduling I found Call of Service...

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**

Pros

Easy to use, support was always there even when using the trial version

Cons

No accounting integration

Binu T.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Reviewed on 2017/02/08

Con M.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great, simple to use, very intuitive application

Reviewed on 2018/05/23

The customer support has been excellent. Extremely fast responses from the developer.

The customer support has been excellent. Extremely fast responses from the developer.

Pros

It is easy. Once it is set up and configured properly, any non-technical person can figure it out.
It really is that easy

Cons

It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it

Danny R.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Great but very slow

Reviewed on 2015/09/20

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here...

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan

Response from Call of Service

Thanks for the constructive criticism. We have evaluated the performance of the system and enhanced the overall performance and response time.

Showing 5 reviews of 18 Read all reviews

Call of Service FAQs

Below are some frequently asked questions for Call of Service.

Call of Service offers the following pricing plans:

  • Starting from: US$40,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Starting from $40 per month for up to 3 users (Annual Plan) or $49 month by month. $74 per month for up to 6 users (Annual Plan) or $49 month by month. $132 per month for 15 users (Annual Plan) or $49 month by month. $174 per month for unlimited users (Annual Plan) or $49 month by month.

We do not have any information about Call of Service features

Call of Service has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Call of Service supports the following languages:

English

Call of Service supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Call of Service integrates with the following applications:

Google Calendar, Quickbooks Online, Stripe, Zapier

Call of Service offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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