FullContact

Start improving customer experience with identity resolution

About FullContact

Our patented identity graph contains over one billion people profiles, 22 million company profiles and processes 30 million updates per day. We are the only identity resolution provider that combines traditional, social, and digital identifiers to create an accurate contact record of an individual. Unlike proprietary walled gardens, our identity resolution technology allows brands to take ownership of their relationships with customers. As a Saas-based solution it requires minimal professional services to implement and can be easily integrated into existing technologies.

Pricing starting from:

US$499,99/month

  • Free Trial
  • Free
  • Subscription

Key benefits of FullContact

- Outshine your competitors with your customer experience
- Revamp your customer experience strategy
- Create one true contact record across your entire organization
- Breathe new life into customer records with enrichment data
- Develop rich, personalized customer experiences.
- Create high-performing audiences for multichannel campaigns.
- Find more customers that look like your top customers.
- Understand differences key customer segments and markets.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Pricing starting from:

US$499,99/month

  • Free Trial
  • Free
  • Subscription

Features

Total features of FullContact: 6

  • API
  • Contact Database
  • Customer Segmentation
  • Demographic Data Collection
  • Fraud Detection
  • Secure Data Storage

Alternatives

HubSpot CRM

4,5
#1 Alternative to FullContact
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Odoo

4,2
#2 Alternative to FullContact
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Lusha

4
#3 Alternative to FullContact
Lusha is a lead management software, which helps businesses retrieve prospect contact details from various websites,...

iSalesCRM

4,3
#4 Alternative to FullContact
iSalesCRM is a customer relationship management software that provides businesses with tools to generate leads and...

Reviews

Overall rating

4 /5
(74)
Value for Money
3,8/5
Features
4/5
Ease of Use
4,1/5
Customer Support
3,9/5

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Showing 5 reviews of 74
Ashley n. B.
Overall rating
  • Industry: Public Policy
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for updating contact databases.

Reviewed on 2017/10/20

It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to...

It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to your contact database. It also uses humans to import data from your business cards using a snapshot (and does so accurately).

Pros

This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.

Cons

One downside is that it could allow for more business cards uploads per month -- 50 is not enough. It should also automatically sync business accounts when individual accounts are updates. Additionally, more tips and resources on how to develop a good contact list would be nice. I also have to say that customer service is a bit slow.

Harish J.
Overall rating
  • Industry: Consumer Goods
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Far better than all its competitors in the market.

Reviewed on 2018/09/18

Pros

I mainly use FullContact's chrome extension to work as a people identifier for Gmail. If installed properly, there will be a right hand side panel appears on the top. The verification provided by FullContact is 50% more reliable and accurate than some of its competitors like LinkedIn sales navigator, adapt.io etc.. Other extensions only provide LinkedIn account details associated with an email address, but FullContact lists all the social media profiles of that person. The extension works very fast and the panel pops up automatically when we move the mouse over an email address.

Cons

The extension is very difficult in the beginning to function smoothly. Even if you install it and refresh gmail, there won't be anything popped up for few minutes and then suddenly with out doing anything it starts working well. I was totally confused when first trying it. The extension is free but there is a daily limit for the free plan. The price is also not so much attractive for freelancing sales people.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Helpful for bi-directional sync of two Google Accounts; buggy; overpriced

Reviewed on 2019/03/26

Customer service is responsive and courteous, but they have not resolved any of the issues I've...

Customer service is responsive and courteous, but they have not resolved any of the issues I've reached out about after considerable time and going back and forth with them. They credited me a whopping $1 for my troubles over multiple weeks with this known bug, which felt more like a slap in the face than an acknowledgement of my troubles :-/

Pros

I'm not aware of another contact syncing service to keep multiple Google Contacts accounts synced. For this, it's helpful. It also tries to find additional contact information across the web and append it to contacts. This is mediocre.

Cons

The app's interface leaves a lot to be desired, and working inside it is difficult. It has bugs that make it taxing to go through your contacts 1 by 1. It's better as a back-end tool than an actual app for contact management. The app has no direct integration with LinkedIn or any other social network (other than FourSquare, which I had no idea even still existed). The Zapier zap integration is super limited. No IFTTT support. The Android App is buggy, and I had a lot of weird contact data issues when installing it (3 of my Google Accounts are also no that phone, so maybe that's an issue?

Jason D.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

FullContact enhances my own service offering

Reviewed on 2018/05/16

Pros

General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels;

Cons

What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API.

Paolo P.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I have been using FullContact API since 2013 and I love it!

Reviewed on 2018/05/21

Pros

Ease of use, very complete set of enriched data, very fast, great support, professional team, and compared to other companies it's just better.

Cons

I liked it more when I wasn't paying for the extra API calls for the contact updates. Sometimes returning wrong data about enriched contact.

Showing 5 reviews of 74 Read all reviews

FullContact FAQs

Below are some frequently asked questions for FullContact.

FullContact offers the following pricing plans:

  • Starting from: US$499,99/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Trial: Free Scaling Business: $499.99 per month Enterprise: Let's Talk

We do not have any information about FullContact features

FullContact has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

FullContact supports the following languages:

English

We do not have any information about what devices FullContact supports

FullContact integrates with the following applications:

BenchmarkONE, ClickPoint, Front, GreenRope, LiveChat, Mailchimp, Mailjet, SalesforceIQ, User.com, Workato

FullContact offers the following support options:

FAQs, Forum, Knowledge Base, Online Support

Related categories

See all software categories found for FullContact.