About Turnkey Lender

TurnKey Lender is a global leader in ULM (Unified Lending Management) solutions and services. The company provides an end-to-end system that automates every step of the lending process, from the loan application and borrower evaluation to origination, underwriting, servicing, collection, reporting, compliance, and more. The TurnKey Lender system is powered by proprietary deep neural networks and machine learning algorithms that allow for unmatched credit decisioning accuracy and overall security.

Pricing starting from:

N/A

  • Free Trial
  • One Time License
  • Subscription

Key benefits of Turnkey Lender

• Turnkey Lender can be used immediately after purchase.
• Precise credit risk assessment.
• Turnkey Lender can be used for online lending, in branches or by doorstep loan agents.
• Built-in credit risk management with an integrated scoring and adjustable decision rules.
• Modular structure – additional modules can be added when needed.
• Extremely intuitive interfaces for originators, underwriters, collateral and servicing managers, collectors.
• Built-in integrations with credit bureaus and other data sources.
• Available on cloud or on-premise.
• Turnkey Lender automates all stages of a loan life cycle – from loan application processing and underwriting to collection and portfolio reporting.
• Proven industry practices used in the leading digital banks are condensed into Turnkey Lender's out-of-the-box solution.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Czech, English, French, Indonesian, Korean and 4 others, Portuguese, Russian, Spanish, Ukrainian

Pricing starting from:

N/A

  • Free Trial
  • One Time License
  • Subscription

Images

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Turnkey Lender video
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Features

Total features of Turnkey Lender: 26

  • 360 Degree Feedback
  • API
  • Accounting Management
  • Activity Tracking
  • Automatic Notifications
  • Business Intelligence
  • Collections Management
  • Communication Management
  • Compliance Management
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Electronic Payments
  • Fraud Detection
  • Multi-Channel Communication
  • Portfolio Management
  • Predictive Analytics
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Integration
  • Secure Login
  • Third Party Integration

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Reviews

Overall rating

4,5 /5
(17)
Value for Money
4/5
Features
4,2/5
Ease of Use
4,5/5
Customer Support
4,4/5

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Showing 5 reviews of 17
Christopher R.
Overall rating
  • Industry: Investment Management
  • Company size: 2-10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great product - excellent support!

Reviewed on 2016/04/29

We used Turnkey Lender to stand up a loan origination system for veterinary services in short...

We used Turnkey Lender to stand up a loan origination system for veterinary services in short order. The product has the vast majority of the functionality right out of the box, was easily integrated with a credit agency to pull FICO scores and the support team did an outstanding job making our requested customizations.

Pros

Solid COTS product and very customer oriented support team.

Cons

While they do offer a SAAS model, pricing seems to be slanted toward outright licensing of the product. This might be something to refine.

Janielle M.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Time saving automation

Reviewed on 2020/04/06

Overall the functionality has been a big positive. The initial set up fees were a bit steep but...

Overall the functionality has been a big positive. The initial set up fees were a bit steep but the ongoing rate is comparable.

Pros

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Cons

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.

Kuda K.
Overall rating
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tengani Manje review

Reviewed on 2021/01/21

Overally, l love using turnkey lender and it has really helped us to scale our operations. The role...

Overally, l love using turnkey lender and it has really helped us to scale our operations. The role of our credit department now is very minimal as most of the work is automated by Turnkey.

I would recommend this software to any company that really wants to scale it's loan offering operations.

Pros

Ease of use
Comes with a lot of useful integrations in place.
Continous development and improvements
Excellent support

Cons

Application form customizability- there are some mandatory fields which we don't need but they come standard in the box solution

Christer O.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I do not recommend

Reviewed on 2020/07/13

The worst system/platform I have ever worked with. Even if we stated everything in the original...

The worst system/platform I have ever worked with. Even if we stated everything in the original documents, they still managed to take 1,5 years to get things starting, and when they started it all went down every day.

All things have two sides, but in this matter, I will blame everything over on Turnkey. They have cost us so much money and we have had problems from day one. Nothing has worked, we have found bugs every day for 1,5 years even if they tell us they have fixed it.

I know they will reply that "this is due to client functions and xx xx xx" (as they do for all that complaints) but I am willing to document it all, for those who are interested.

I respect some of the workers there, but I will never ever again have something to with them again. The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault.

For companies that needs a stable broker/application/fintech service, stay away from them and their solution.

I do not recommend them.

Pros

There was NO pros with this software at all

Cons

Slow system, not flexible, server crashed, no understanding

Thomas P.
Overall rating
  • Industry: Financial Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very User Friendly Software to Grow Your Business

Reviewed on 2020/01/16

Software Capability wise is unquestionably great but for any new potential customer who are...

Software Capability wise is unquestionably great but for any new potential customer who are interested in this solution, these would be my advise to you.
1) Trial the software as much as you can in order to understand how the entire system works. Best is if you form a team dedicated in testing the software and all the nitty gritty details, documenting how the behaviors works. If you are not sure about how it works, ask plenty of questions and follow up questions. They are very professional on this.
2) Make sure you evaluate well whether this software can fit into your company business plans or not. It may take longer time for you but it will save you a lot trouble in the long run.
3) Ask lots of questions during the initial phase and requirement phase. Its very important.

Our experiences with Turnkey Lender is they tend to be open for negotiation on most things in regards of pricing, requirement and support. Kindly negotiate.

Pros

When you trial the software, you can know that they know their stuffs well. If your current solution can only gives you a 10 million portfolio monthly max and you would like to grow it to 100 million portfolio and above, this is the one that can give you the power to achieve it
1) Ease of Use. From Customer's Origination status to Bad Debt Status, the borrower will move into the relevant status automatically
2) Notifications to customers can be via SMS or Email. Customizing your notifications to your borrowers is very easy.
3) Easy File Export. File export can be easily exported by stating the correct status and the dates, available in excel and csv
4) Flexible customization for your credit products. Credit products can easily customized with your own interest rate, min and max loan amount and etc
5) fast customization and deployment
6) Scoring modules
7) Can launch a new offering easily

Cons

1) Stock version is mostly based on US requirements. For organizations not based in US which would like to use it, some customization will be needed in order to meet their needs. I would hope for more regional requirements will be appearing in the solutions
2) Many Processes are automated. Not exactly a con but more like a mental preparation for Organization that wants to grow from 10 million to 100 million monthly, some existing flexible processes that assist you to grow from 0 to 10 million will need to be discarded and this software will help you in a great way.
3) Most of the new updates done by Turnkey Lender will only be applicable to users who are using the stock version. If your solution is heavily customized, receiving new updates will be very subjective or not available. Its very important to include this into your initial contract negotiations on how this can be done.
3) Pricing is only in USD. Hope to see charging in regional currencies instead of USD.

Showing 5 reviews of 17 Read all reviews

Turnkey Lender FAQs

Below are some frequently asked questions for Turnkey Lender.

Turnkey Lender offers the following pricing plans:

  • Pricing model: One Time License, Subscription
  • Free Trial: Available

Turnkey Lender offers the following features:

  • 360 degree feedback
  • API
  • Automatic notifications
  • Business intelligence
  • Digital signature
  • Electronic payments
  • Fraud detection
  • Online payment processing
  • Portfolio management
  • Pre-screening
  • Predictive analytics
  • Risk assessment
  • Rules-based workflow
  • activity

Turnkey Lender has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Turnkey Lender supports the following languages:

Czech, English, French, Indonesian, Korean, Portuguese, Russian, Spanish, Ukrainian

Turnkey Lender supports the following devices:

Android

Turnkey Lender integrates with the following applications:

ActiveCampaign, Authorize.net, DocuSign, FreshBooks, Mailchimp, QuickBooks Online, RightSignature, Sage Intacct, SendGrid, Xero

Turnkey Lender offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

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