About Odoo
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Key benefits of Odoo
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
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Reviews
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- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent ERP to manage your business operations
Reviewed on 2020/02/25
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the...
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Pros
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Cons
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.
Alternatives Considered
SugarCRMReasons for Choosing Odoo
Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.Reasons for Switching to Odoo
Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.- Industry: Consumer Electronics
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Pro vs Cons of Business with Odoo
Reviewed on 2020/05/12
Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly...
Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.
Pros
Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.
Cons
Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.
Alternatives Considered
DolibarrReasons for Choosing Odoo
Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.Switched From
SAP S/4HANA CloudReasons for Switching to Odoo
easy access,installation,much famous, more funtionalities.- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ODOO PLO Review
Reviewed on 2024/10/01
Excellent experience with Odoo team, Willingness to find a solutio to every question and to help
Excellent experience with Odoo team, Willingness to find a solutio to every question and to help
Pros
Reactivity. FLexibility. willingness to help. Capacity to stay calm even in front of dummy questions
Cons
The counting of 15m of support costs even for short email exchanges that last 30 seconds
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Odoo
The possibility to integrate all digital processesSwitched From
Bigin by Zoho CRMReasons for Switching to Odoo
cheaper. More options. More open. More user friendly- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Odoo is a Fraud!
Reviewed on 2024/09/25
I had an extremely disappointing experience with Odoo. After making the payment, they completely...
I had an extremely disappointing experience with Odoo. After making the payment, they completely failed to provide the promised services. Despite multiple follow-ups, I received no support or meaningful communication from their team. It feels like they took my money and disappeared!
Their customer service is non-existent, and the platform itself lacks the quality and reliability they boast about. It’s been a frustrating and stressful process dealing with them, and I strongly advise against anyone using Odoo. Save yourself the trouble and look for more trustworthy alternatives.
I would never recommend Odoo to anyone. Stay away!
Pros
At first, Odoo seemed promising with good communication and service. However, after they received the payment, everything went downhill. Their service quality dropped drastically, and I was left with little to no support. Very disappointing experience. Not recommended!
Cons
After paying, Odoo completely failed to deliver the promised services. No support, no follow-up, just frustration. They took my money and disappeared! I strongly recommend avoiding them. Terrible experience!
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thank you [sensitive content hidden]
Reviewed on 2024/08/13
My overall experience with Odoo has been positive. I’m very happy with the results and progress...
My overall experience with Odoo has been positive. I’m very happy with the results and progress we’ve made using the platform—it’s everything we wanted and even exceeds our expectations in some areas. However, there are times when the system can be a bit confusing and repetitive, which can slow down our workflow. Despite these occasional challenges, Odoo has been a valuable tool for our business, and we’re pleased with the direction we’re headed.
Pros
What I liked most about Odoo is the system's adaptability—it’s incredibly versatile and can be tailored to fit our specific needs. I also want to highlight the outstanding service we received from our consultant, [sensitive content hidden] He’s been extremely attentive and helpful throughout the entire process, making sure we get the most out of the platform.
Cons
What I liked least about Odoo is the way consulting hours are charged and accounted for. We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself. It would be more reassuring if there was a clearer distinction between time spent on genuine consulting and time spent addressing system-related problems.
Alternatives Considered
SAP BusinessObjects Business IntelligenceReasons for Choosing Odoo
we needed something more complete, that included more capabilitiesSwitched From
Bind ERPReasons for Switching to Odoo
because we think is a better fit for our needs and company sizeOdoo FAQs
Below are some frequently asked questions for Odoo.Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $14.80 per user per month and offers all apps. The Custom plan starts at $22.40 per user per month and includes Odoo Studio, Multi-Company, and an External API.
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
Adobe Commerce, Adyen, FedEx Ship Manager, Gmail, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, Zapier, authorize.net
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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