Odoo

4.2 (1,127)
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Full Suite of Integrated Business Apps

About Odoo

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.


Key benefits of Odoo

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.


Images

Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot
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Odoo video
Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot

Not sure about Odoo? Compare with a popular alternative

Odoo

4.2 (1,127)
VS.
Highly reviewed

Starting Price

No pricing found
R 35.00
month

Pricing Options

Free version
Free trial
Free version
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Features

368
172

Integrations

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Ease of Use

4.0 (1,127)
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Value for Money

4.1 (1,127)
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Customer Service

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Reviews

Overall rating

4.2 /5
(1,127)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.0/5
Customer Support
3.9/5

Already have Odoo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,127
Alián
Alián
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent ERP to manage your business operations

Reviewed on 2020/02/25

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the...

We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.

Pros

Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.

Cons

The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.

Alternatives Considered

SugarCRM

Reasons for Choosing Odoo

Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.

Reasons for Switching to Odoo

Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.
Mudssar
Mudssar
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Pro vs Cons of Business with Odoo

Reviewed on 2020/05/12

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly...

Overall its good for SM businesses, very effective where you have your own devolpment team. Mostly every business/erp aspect is available.

Pros

Easy to install, every module functionalities available, wide support on google, its good for SMEs, sufficient feature to track and control finance,inventroy,sale and purchase. stratigic,tactic and operation roles are aded in features, you can formulate your busiess needs accordingly.

Cons

Customization is not easy, even less active on github, its not so speedy, modules are integerated mixed with local and internet, it should be either local or inenet, price is higher,customization is also costly due to limited support/devolpment documentation.

Alternatives Considered

Dolibarr

Reasons for Choosing Odoo

Business volume increased, we have exanded our units,branches, we faced much dificulties with odoo at this level.

Switched From

SAP S/4HANA Cloud

Reasons for Switching to Odoo

easy access,installation,much famous, more funtionalities.
Burhan
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ODOO PLO Review

Reviewed on 2024/10/01

Excellent experience with Odoo team, Willingness to find a solutio to every question and to help

Excellent experience with Odoo team, Willingness to find a solutio to every question and to help

Pros

Reactivity. FLexibility. willingness to help. Capacity to stay calm even in front of dummy questions

Cons

The counting of 15m of support costs even for short email exchanges that last 30 seconds

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Odoo

The possibility to integrate all digital processes

Switched From

Bigin by Zoho CRM

Reasons for Switching to Odoo

cheaper. More options. More open. More user friendly
Tarmim
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Odoo is a Fraud!

Reviewed on 2024/09/25

I had an extremely disappointing experience with Odoo. After making the payment, they completely...

I had an extremely disappointing experience with Odoo. After making the payment, they completely failed to provide the promised services. Despite multiple follow-ups, I received no support or meaningful communication from their team. It feels like they took my money and disappeared!

Their customer service is non-existent, and the platform itself lacks the quality and reliability they boast about. It’s been a frustrating and stressful process dealing with them, and I strongly advise against anyone using Odoo. Save yourself the trouble and look for more trustworthy alternatives.

I would never recommend Odoo to anyone. Stay away!

Pros

At first, Odoo seemed promising with good communication and service. However, after they received the payment, everything went downhill. Their service quality dropped drastically, and I was left with little to no support. Very disappointing experience. Not recommended!

Cons

After paying, Odoo completely failed to deliver the promised services. No support, no follow-up, just frustration. They took my money and disappeared! I strongly recommend avoiding them. Terrible experience!

Mario Enrique
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Thank you [sensitive content hidden]

Reviewed on 2024/08/13

My overall experience with Odoo has been positive. I’m very happy with the results and progress...

My overall experience with Odoo has been positive. I’m very happy with the results and progress we’ve made using the platform—it’s everything we wanted and even exceeds our expectations in some areas. However, there are times when the system can be a bit confusing and repetitive, which can slow down our workflow. Despite these occasional challenges, Odoo has been a valuable tool for our business, and we’re pleased with the direction we’re headed.

Pros

What I liked most about Odoo is the system's adaptability—it’s incredibly versatile and can be tailored to fit our specific needs. I also want to highlight the outstanding service we received from our consultant, [sensitive content hidden] He’s been extremely attentive and helpful throughout the entire process, making sure we get the most out of the platform.

Cons

What I liked least about Odoo is the way consulting hours are charged and accounted for. We’re concerned about being billed for time spent resolving issues that aren’t our fault, such as bugs or errors within Odoo itself. It would be more reassuring if there was a clearer distinction between time spent on genuine consulting and time spent addressing system-related problems.

Reasons for Choosing Odoo

we needed something more complete, that included more capabilities

Switched From

Bind ERP

Reasons for Switching to Odoo

because we think is a better fit for our needs and company size
Showing 5 reviews of 1,127 Read all reviews

Odoo FAQs

Below are some frequently asked questions for Odoo.

Odoo offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $14.80 per user per month and offers all apps. The Custom plan starts at $22.40 per user per month and includes Odoo Studio, Multi-Company, and an External API.

Odoo has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Odoo supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Odoo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Odoo integrates with the following applications:

Adobe Commerce, Adyen, FedEx Ship Manager, Gmail, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, Zapier, authorize.net

Odoo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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