
About Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.
Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.
The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Pricing starting from:
US$59,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Zoho Inventory
Key benefits of Zoho Inventory
Devices
Business size
Markets
Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States and 5 others
Supported Languages
Chinese, English, French, Japanese, Spanish
Pricing starting from:
US$59,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Zoho Inventory
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Features
Total features of Zoho Inventory: 79
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Reviews
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- Industry: Information Technology & Services
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Track inventory on the go!
Reviewed on 2022/05/21
Zoho Inventory is highly recommended, affordable and value for money software. Very useful for...
Zoho Inventory is highly recommended, affordable and value for money software. Very useful for Micro, small & Medium Enterprises. Awesome if you use Zoho books.
Pros
Zoho Inventory is a feature loaded tool and following are the gamechanger pros of the tool:
1. Comes with multiple APIs to integrate system
2. Comes with frequent and timely updates
3. GST compliant: HSN and tax rates
4. Easy integration with Zoho Books
5. Easy order and warehouse management
6. Quick and easy dashboarding and pre designed reports
Cons
Zoho Inventory is a fabulous software to manage inventory. Inventory In and Out Manual changes can be more user friendly.
- Industry: Hospital & Health Care
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Practical, economical option for Inventory Management
Reviewed on 2021/03/11
Functional company, hands on management. Can write to them any time, it's a different thing that...
Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !
Pros
Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.
Cons
Can be more economical due to scale of zoho, they could pass some more discount to clients.
Alternatives Considered
Salesforce Marketing CloudReasons for Switching to Zoho Inventory
Complete solution / package to run a business, not only inventory management.- Industry: Furniture
- Company size: 2-10 Employees
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Shopify users, beware of Zoho!
Reviewed on 2021/01/23
Impossible to contact the dev team, even by email, which would have saved me two years of lost...
Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.
Pros
On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.
Cons
We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was.
Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them!
Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Instant Inventory
Reviewed on 2022/03/07
Overall my experience has been good, I am going to follow up once I complete another tutorial. This...
Overall my experience has been good, I am going to follow up once I complete another tutorial. This is a good product, I believe that I am not using it to it's full potential.
Pros
I can appreciate the integration between all Zoho platforms and the ease of updating while sharing with my team. I tend to utilize the "Adjustments" feature to make quick updates. This has saved my team a lot of time when making small adjustments.
Cons
My team has reported redundancy in items and having issues with "Active & Inactive" items. I am looking for more automation towards placing orders and the system updating seamlessly.
- Industry: Consumer Goods
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoho Review
Reviewed on 2020/11/01
Keeping track of sales on eBay, our website, and other platforms where we sell such as Google...
Keeping track of sales on eBay, our website, and other platforms where we sell such as Google Shopping can be confusing but Zoho makes it very easy to keep track of all three on one database without the confusion.
Pros
Zoho is really easy to use and affordable, especially for a small business. I like that it creates your own invoices that you can send to customers. I like that you can keep track of multiple warehouses on one page. These are small features that make Zoho really great.
Cons
The software is easy to use but still has some features that I would love to see changed. We run a small eBay business and there is often difficulty in merging products. I cannot go back and fix this later on. Sometimes this will make the inventory numbers look different than what they are. This is also part of a human error, but I wish there was a feature on Zoho that would help me reconcile inventory when I make a mistake with merging products.
Zoho Inventory FAQs
Below are some frequently asked questions for Zoho Inventory.Q. What type of pricing plans does Zoho Inventory offer?
Zoho Inventory offers the following pricing plans:
- Starting from: US$59,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $59/organization/month billed annually. Includes 1500 orders & 1500 shipments per month. Professional: $99/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Premium: $159/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Elite: $239/organization/month billed annually. Includes unlimited orders & unlimited shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.
Q. Who are the typical users of Zoho Inventory?
Zoho Inventory has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Zoho Inventory support?
Zoho Inventory supports the following languages:
Chinese, English, French, Japanese, Spanish
Q. Does Zoho Inventory support mobile devices?
Zoho Inventory supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Inventory integrate with?
Zoho Inventory integrates with the following applications:
2Checkout, Adobe Commerce, AfterShip, Authorize.Net, Avalara, BigCommerce, Braintree, CSG Forte, Crossfire, Google Workspace, Microsoft 365, PayPal, PrestaShop, Quickbooks Online, SPS Commerce, Shopify, Slack, Stripe, WooCommerce, Worldpay, Zapier, Zoey, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Commerce, Zoho Sign, Zoho Subscriptions
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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