Zoho Inventory

Zoho Inventory

Order and inventory management for growing businesses

4.5/5 (250 reviews)

Zoho Inventory Overview

Zoho Inventory is cloud-based inventory management software that helps you create and manage both your sales and purchase orders, and track your inventory. You can integrate it with online sales channels like Amazon, eBay, and Etsy, as well as shopping carts like Shopify and more.
 
Stay updated on your stock levels at all times.
 
Get instant updates on your inventory levels and get notified whenever your stock goes below re-order level. Keep your inventory organized with vital details like prices, cost, availability, and SKUs.
 
Centralized inventory system for multiple online stores.
 
Automatically update your inventory quantities across all your selling channels  whenever a sale is made. There's no margin for error when everything is in perfect sync.
 
Integrate with shippings carriers, payment gateways and much more.
 
Automate your entire sales process, from creating sales orders and shipping the products to tracking the delivery status and sending invoices to your customers. Manage everything from one single place.
 
Make informed business decisions with our extensive reports.
 
Use our comprehensive dashboard reports to get instant visibility into your business. See which products are your best-sellers with sales reports. You can also get details about your best customers and their payment history.

Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), English, French, Japanese, Spanish

Zoho Inventory Reviews

Overall rating
4.5/5
94% positive reviews
148
Excellent
86
Very good
11
Average
5
Poor
0
Terrible
Abid A.

Zoho Inventory for Trading business and Manufacturing concerns

Used Daily for 1-5 months
Reviewed on 2019/06/24
Review Source: GetApp

Though I am still exploring ZOHO Inventory but the best part was ease of use and instant impact on inventory management.

Pros

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

Cons

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Peter V.

Very complete management system. Take a while to set up and the integration with vendors is tough.

Used Daily for 1+ year
Reviewed on 2018/03/20
Review Source: Capterra

Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Pros

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Cons

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kelly C.

Best I've Found

Used Daily for 1+ year
Reviewed on 2019/07/06
Review Source: GetApp

Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory.

Pros

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Vallabhan C.

Just the kind of business apps that any small-medium biz would need

Used Daily for 2+ years
Reviewed on 2019/04/13
Review Source: GetApp

Our startup has small teams,some of who work in different locations. We have been comfortably managing our core ops on Zoho Books & Inventory very well. Our management team also has access to data at all times. The mobile app is an excellent add-on that comes for free. It supports bar code scanning, which is a blessing if you need to handle several SKUs and process large orders. I had initially tried Quick Books paired with a third-party inventory module, but I got tired of it quickly and had to drop it. Zoho wins over competitors hands down !

Pros

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

Cons

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bob G.

More funtionality than some of the programs out there.

Used Daily for Free Trial
Reviewed on 2019/05/17
Review Source: GetApp

So far so good, it the product that we have selected for our business and has met our needs. We tried several others but choose this one and have been happy. The product is dependable and has not had any glitches so far. We would recommend this products to other users.

Pros

We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

Cons

The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen.

It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Zoho Inventory Pricing

Starting from
US$49,00/month
Pricing options
Free Trial
Subscription
Value for money

14 day free trial.

Prices are per organization per month.

Basic: $49. Includes 100 online orders & 100 shipments per month.

Standard: $99. Includes 10000 online orders & 1000 shipments per month.

Professional: $249. Includes 30000 online orders & 3000 shipments per month.

Quotes for larger subscription packages are available on request.

Discounts are available for nonprofit organizations.

Zoho Inventory Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Auditing
  • Automatic Notifications
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

  • Audit Trail
  • Compliance Management

Additional information for Zoho Inventory

Key features of Zoho Inventory

  • Accounting management
  • Add more selling channels to scale your business
  • Application integration
  • Applications management
  • Complete billing & invoicing
  • Create sales orders in minutes
  • Create shipping labels
  • Delivery tracking
  • End-to-end tracking
  • Free software provided with paid version
  • Import/export date anytime
  • Integrate with Etsy, eBay, Shopify, Amazon and more
  • Inventory Management
  • Inventory control
  • Inventory optimization
  • Inventory replenishment avoids stock-outs
  • Manage Multiple warehouses from single control point.
  • Open API
  • Order Management
  • Order fulfillment
  • Order management
  • Order processing
  • Purchase Order Management
  • Real-time comparisons
  • Sales analytics
  • Sales reporting
  • Software inventory
  • Software management
  • Sync customers, orders & finances with CRM integrations
  • Warehouse Management

Benefits

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.

  • Zoho Inventory FAQs

    Below are some frequently asked questions for Zoho Inventory.

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    14 day free trial.

    Prices are per organization per month.

    Basic: $49. Includes 100 online orders & 100 shipments per month.

    Standard: $99. Includes 10000 online orders & 1000 shipments per month.

    Professional: $249. Includes 30000 online orders & 3000 shipments per month.

    Quotes for larger subscription packages are available on request.

    Discounts are available for nonprofit organizations.

    Q. What are the main features of Zoho Inventory?

    Zoho Inventory offers the following features:

    • Accounting management
    • Add more selling channels to scale your business
    • Application integration
    • Applications management
    • Complete billing & invoicing
    • Create sales orders in minutes
    • Create shipping labels
    • Delivery tracking
    • End-to-end tracking
    • Free software provided with paid version
    • Import/export date anytime
    • Integrate with Etsy, eBay, Shopify, Amazon and more
    • Inventory Management
    • Inventory control
    • Inventory optimization
    • Inventory replenishment avoids stock-outs
    • Manage Multiple warehouses from single control point.
    • Open API
    • Order Management
    • Order fulfillment
    • Order management
    • Order processing
    • Purchase Order Management
    • Real-time comparisons
    • Sales analytics
    • Sales reporting
    • Software inventory
    • Software management
    • Sync customers, orders & finances with CRM integrations
    • Warehouse Management

    Q. Who are the typical users of Zoho Inventory?

    Zoho Inventory has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Zoho Inventory support?

    Zoho Inventory supports the following languages:

    Chinese (Simplified), English, French, Japanese, Spanish

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory has the following pricing plans:

    Subscription

    Q. Does Zoho Inventory support mobile devices?

    Zoho Inventory supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Zoho Inventory integrate with?

    Zoho Inventory integrates with the following applications:

    B2B Wave, Shopify, Slack, Workato, Zendesk, Zoho Books, Zoho CRM, Zoho CRM, Zoho Cliq, Zoho Flow

    Q. What level of support does Zoho Inventory offer?

    Zoho Inventory offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials