About Zoho Inventory

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.

Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.

The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.

Pricing starting from:

US$29,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Zoho Inventory

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina and 135 others

    Supported Languages

    Chinese, English, French, Japanese, Spanish

    Pricing starting from:

    US$29,00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Zoho Inventory Software - Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app
    Zoho Inventory Software - The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more
    Zoho Inventory Software - Manage products and customers in the contacts section of Zoho Inventory
    Zoho Inventory Software - Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory
    Zoho Inventory Software - Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files.
    Zoho Inventory Software - View all sales orders and their respective statuses in Zoho Inventory
    View 8 more
    Zoho Inventory video
    Zoho Inventory video
    Zoho Inventory Software - Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app
    Zoho Inventory Software - The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more
    Zoho Inventory Software - Manage products and customers in the contacts section of Zoho Inventory
    Zoho Inventory Software - Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory
    Zoho Inventory Software - Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files.
    Zoho Inventory Software - View all sales orders and their respective statuses in Zoho Inventory

    Features

    Total features of Zoho Inventory: 80

    • 3PL Management
    • API
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Audit Management
    • Backorder Management
    • Barcode/Ticket Scanning
    • Barcoding/RFID
    • Billing & Invoicing
    • Bills of Material
    • Cataloging/Categorization
    • Contact Database
    • Cost Tracking
    • Customer Database
    • Customer History
    • Customizable Branding
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Data Synchronization
    • Delivery Management
    • Delivery Tracking
    • Discount Management
    • For 3PLs
    • Forecasting
    • Inventory Auditing
    • Inventory Control
    • Inventory Management
    • Inventory Optimization
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Item Management
    • Kitting
    • Mobile Access
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Location
    • Online Invoicing
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Product Identification
    • Purchase Order Management
    • Purchasing & Receiving
    • Real Time Data
    • Real Time Monitoring
    • Real Time Reporting
    • Real Time Synchronization
    • Real Time Updates
    • Receiving/Putaway Management
    • Recurring Orders
    • Reorder Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Retail Inventory Management
    • Returns Management
    • SKU/UPC Codes
    • Sales Orders
    • Sales Reports
    • Search/Filter
    • Serial Number Tracking
    • Shipping Labels
    • Shipping Management
    • Special Order Management
    • Status Tracking
    • Stock Management
    • Supplier Management
    • Third Party Integrations
    • Warehouse Management
    • Workflow Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,5 /5
    (382)
    Value for Money
    4,3/5
    Features
    4,2/5
    Ease of Use
    4,4/5
    Customer Support
    4,3/5

    Already have Zoho Inventory?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 382
    LINA MARIA
    LINA MARIA
    Overall rating
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Easy to use and very effective

    Reviewed on 2018/08/01

    Pros

    We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

    Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

    Cons

    A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

    Priscila
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Everything you need

    Reviewed on 2019/08/29

    I looked around for a software that would fit our needs as a growing company. Some programs were...

    I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.

    Pros

    It is all I need for inventory management and it's easy to use!

    Cons

    I guess it can be more visibly appealing.

    Alternatives Considered

    Ordoro

    Reasons for Switching to Zoho Inventory

    Easier to use, adequate for our needs, better price
    Roxanne
    Overall rating
    • Industry: Retail
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 1.0 /10

    Zoho seemed like the perfect solution - but every feature is half-baked

    Reviewed on 2022/11/10

    I thought it was the perfect software, but everything I needed it to do proved to be unfinished or...

    I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.

    Pros

    What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

    Cons

    Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

    Alternatives Considered

    Orderhive and inFlow Inventory

    Reasons for Choosing Zoho Inventory

    Tradegecko was sunsetting.

    Reasons for Switching to Zoho Inventory

    It seemed to offer the most syncing options and best workflow. It did not.
    Verified Reviewer
    Overall rating
    • Industry: Maritime
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good software for managing serial numbered inventory

    Reviewed on 2022/01/24

    I'm tracking identical items by serial number from multiple suppliers for warranty support...

    I'm tracking identical items by serial number from multiple suppliers for warranty support purposes. The software makes it easy.

    Pros

    Easy to understand and use, although I have accounting experience

    Cons

    Needs better and more customizable reporting

    Alternatives Considered

    QuickBooks Online Advanced

    Reasons for Switching to Zoho Inventory

    Cost, ease of use, specific solution for serial number tracking
    Fowzie
    Overall rating
    • Industry: Utilities
    • Company size: 11–50 Employees
    • Used Weekly for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Using ZI

    Reviewed on 2019/09/09

    Pros

    The interface and the integrations, especially the shipping one.

    Cons

    I would have really liked it if you had more integrations other than Shopify or ebay...a direct connection with woocommerce would have been great. Not that happy with kloud connector really.

    Alternatives Considered

    Veeqo and QuickBooks eCommerce

    Reasons for Switching to Zoho Inventory

    Features and that you had a free barcode scanner which was fantastic. Others charge you for hardware.
    Showing 5 reviews of 382 Read all reviews

    Zoho Inventory FAQs

    Below are some frequently asked questions for Zoho Inventory.

    Zoho Inventory offers the following pricing plans:

    • Starting from: US$29,00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $29/organization/month billed annually. Includes 500 orders & 500 shipments per month. Professional: $79/organization/month billed annually. Includes 3000 orders & 3000 shipments per month. Premium: $129/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Enterprise: $249/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.

    Zoho Inventory has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

    Zoho Inventory supports the following languages:

    Chinese, English, French, Japanese, Spanish

    Zoho Inventory supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zoho Inventory integrates with the following applications:

    2Checkout, Adobe Commerce, AfterShip, Avalara, BigCommerce, Braintree, CSG Forte, Crossfire, Google Workspace, Microsoft 365, PayPal, PrestaShop, Quickbooks Online, SPS Commerce, Shopify, Slack, Stripe, WooCommerce, Worldpay, Zapier, Zoey, Zoho Analytics, Zoho Billing, Zoho Books, Zoho CRM, Zoho Commerce, Zoho Sign, authorize.net

    Zoho Inventory offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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