Zoho Inventory
About Zoho Inventory
Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.
Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.
The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.
Key benefits of Zoho Inventory
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- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Staying on Track with Zoho
Reviewed on 2024/04/01
Overall if you want to keep track of your stock, especially if your selling, Zoho is a great tool...
Overall if you want to keep track of your stock, especially if your selling, Zoho is a great tool to use.
Pros
My previous school did not have an inventory system so I thought I'd give this a go. It was really great and easy to get the hang of. I like how you can see the status of inventory in bulk or individually easily.
Cons
It's mostly centred around sales / commerce, not really for schools.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Practical, economical option for Inventory Management
Reviewed on 2021/03/11
Functional company, hands on management. Can write to them any time, it's a different thing that...
Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !
Pros
Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.
Cons
Can be more economical due to scale of zoho, they could pass some more discount to clients.
Alternatives Considered
Salesforce Marketing CloudReasons for Switching to Zoho Inventory
Complete solution / package to run a business, not only inventory management.- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Zoho seemed like the perfect solution - but every feature is half-baked
Reviewed on 2022/11/10
I thought it was the perfect software, but everything I needed it to do proved to be unfinished or...
I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.
Pros
What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.
Cons
Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.
Reasons for Choosing Zoho Inventory
Tradegecko was sunsetting.Reasons for Switching to Zoho Inventory
It seemed to offer the most syncing options and best workflow. It did not.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fit Our Client's Needs Very Well
Reviewed on 2019/08/29
Although it's early the client has a much better grasp of their unique inventory management...
Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use
Pros
Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.
Cons
For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.
Reasons for Choosing Zoho Inventory
The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs.Reasons for Switching to Zoho Inventory
The main factors were the excellent integration with Shopify, as well as the attractive pricing- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Robust And A Well Designed Tool
Reviewed on 2019/08/23
It is a great tool for anyone looking to start off with E-commerce business and handling over 100...
It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.
Pros
There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily
Cons
Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user
Reasons for Choosing Zoho Inventory
The older tool was not enough for equipment tracking and invoicing, we had to switch between tools to get both of them done, Zoho Inventory provides both of them under the same umbrella, thus giving my team the ease of access and saving valuable time.Reasons for Switching to Zoho Inventory
It provided the same or in some cases more features at a lower cost.Zoho Inventory FAQs
Below are some frequently asked questions for Zoho Inventory.Q. What type of pricing plans does Zoho Inventory offer?
Zoho Inventory offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
14 day free trial. A free version is available for up to 50 orders and 50 shipments per month. Standard: $29/organization/month billed annually. Includes 500 orders & 500 shipments per month. Professional: $79/organization/month billed annually. Includes 3000 orders & 3000 shipments per month. Premium: $129/organization/month billed annually. Includes 7500 orders & 7500 shipments per month. Enterprise: $249/organization/month billed annually. Includes 15000 orders & 15000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for non-profit organizations.
Q. Who are the typical users of Zoho Inventory?
Zoho Inventory has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Zoho Inventory support?
Zoho Inventory supports the following languages:
Chinese, English, French, Japanese, Spanish
Q. Does Zoho Inventory support mobile devices?
Zoho Inventory supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zoho Inventory integrate with?
Zoho Inventory integrates with the following applications:
2Checkout, ActiveCampaign, Adobe Commerce, AfterShip, Avalara, BigCommerce, Braintree, CSG Forte, Crossfire, Easyship, Envia, Gmail, Google Contacts, Google Workspace, Infocon Systems, Klaviyo, Mailchimp, Microsoft 365, PayPal, PrestaShop, QuickBooks Online, Razorpay, SPS Commerce, Shiprocket, Shopify, Slack, Stripe, TallyPrime, Twilio, WooCommerce, Worldpay for Enterprise, Zapier, Zoey, Zoho Analytics, Zoho Billing, Zoho Books, Zoho CRM, Zoho Cliq, Zoho Commerce, Zoho Desk, Zoho Practice, Zoho Sign, authorize.net
Q. What level of support does Zoho Inventory offer?
Zoho Inventory offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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Inventory Management Software
