Livestorm

Livestorm

Better webinar software and live video suite for business

4.8/5 (90 reviews)

Livestorm Overview

Livestorm is a web-conferencing solution. We help companies of different sizes do better sales, marketing, communication and customer success at once thanks to webinars and remote meetings. We want to make web-conferencing simpler and more efficient.

Livestorm works 100% in your browser. In any browser, including mobile or IE. We also feature an analytics dashboard, audience segmentation and 1000+ integrations with any CRM or marketing stack.

Livestorm is more than just a webinar software, Livestorm Meet powers live smaller meetings. Still nothing to download, your guests can join the live video call by a simple click of a link.

We want to build the best web-conferencing experience possible for our users. We focus on UX, reliability so you can host great webinars for your company.

Pricing

Starting from
€89,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Czech, Danish, Dutch, English, Finnish and 11 others, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Livestorm Reviews

Overall rating
4.8/5
99% positive reviews
69
Excellent
20
Very good
1
Average
0
Poor
0
Terrible
Emma G.

Professional and engaging!

Used Weekly for 1-5 months
Reviewed on 2019/08/27
Review Source: Capterra

Pros

We use Livestorm for the weekly webinars we run in our 7-week online leadership program, Leadership Beyond the Theory. For past cohorts, we used a different webinar software, but Livestorm is brilliant - we will never go back! Our students love the interactive nature of it (polls, chat and questions are really easy to see and use), and from a moderator and host point of view, it's incredibly easy and fun to use. The reminder emails are awesome and I'm confident that the emails led to an increased attendance rate overall. Did I mention how great the polls are? Really useful for collecting important customer information. Great customer service, even with the timezone difference between France and Australia they made time to video call me and help with different bits and pieces. Highly recommend!

Cons

The only thing that I found tricky was making sure our internet was strong enough to run it at a high quality - the other webinar software we used was an app on the computer so quality was the same all the time, but because Livestorm streams through the internet you have to have good speeds (which Australia typically doesn't! When we ran the webinars from the US we had more than enough internet strength to run a really high-quality video).

Response from Livestorm

Thanks Emma, that's great feedback.

The fact that we're streaming through a browser indeed demands a bit more resources both in computer power and internet speed, but it's quite close.

The pros of our tech is that the protocol is open-source, fully encrypted, and obviously does not demand any downloads.

I strongly suggest going through our docs to get the ideal bandwidth, best practices, and the tool to test your environment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jessie L.

For ongoing development, support, and easy functionality, it can't be beat.

Reviewed on 2017/03/15
Review Source: Capterra

We found Livestorm on a whim as we were exploring different webinar tools.

The good:
AMAZING customer service. Their team is located in France, but that hasn't impacted us negatively at all as an America-based business. They're very helpful and super responsive.

Easy landing pages and instant emails. That was the biggest selling point for us. I don't have to create a new landing page for each webinar - Livestorm just generates it. Then, they send out reminder emails (that I can customize) without me having to worry about it. Huge time-saver.

Attendees don't need to call in. Sound is right on the webinar page. Boo-yah.

The bad:
Video quality has been pretty low when we've recorded it to send out replays - not sure how this compares to other platforms, but it's a bummer when we're doing a screenshare and the text isn't readable.

Seems to have some connectivity issues for certain attendees. Not sure what the common thread is yet - maybe non-Chrome users? Also, you must have the latest version of Chrome to give a proper screenshare, and you must download a Chrome extension to do the screenshare. Very minor, all things considered, but there it is.

All in all Livestorm has been great for us so far! They make webinars super easy, and again - their support is fantastic. They just released integration with Zapier, which I'm excited to take advantage of.

Response from Livestorm

Hi Jessie,

Thanks for your kind review!

Since your post, we have made great improvements to the quality of the replays on Livestorm. It now records in 720p for everyone by default, and we're running tests to support 1080p recordings too.
This should drastically improve the quality of replays in general!

Also, as a side note: replays are directly impacted by the quality of the live connection, so we always advise our customers to double check the quality of their internet connection before going live.

Happy webinars ¿
Thibaut & The Livestorm Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Jennifer O.

ABSOLUTE LIFESAVER!

Used Monthly for 6-12 months
Reviewed on 2019/09/18
Review Source: Capterra

I did easily 20 hours of research and for the cost and what this offers this is truly better then even the most popular platforms out there with more brand recognition. I have no doubt this will be a household name in short order.

Pros

I could go on and on so I am going to make a list:

User interface
INTEGRATIONS!!!
Great Graphic Design
Editing and saving is easy
Making webinars and changing them is easy
Great landing page
Great webinar room
Call in options and file downloads
chat option
poll option
private questions option
Screen share
automatic recording
the data gotten on visitors is IMMENSE
great customizable questionnaire for signing up
Customizable send emails
Incredible customer service always present
Great audience filtering
Easy export of audience data
I like the way the teams are built. They don't want to just take all of your money they have ways you can ad team members like me (tech person) to help run the webinar if you only have one host which is all we need.

Cons

The only thing you should note though it's never been a problem ever for me is that they are in France. So the customer service is only available in the mornings in the USA.

Also I saw some shortcomings but in the six months using the platform they have made the updates. If you make a suggestion they listen and truly consider adding that upgrade.

Response from Livestorm

Hi Jennifer,

Thank you so much for your positive feedback!
We're so happy to hear that you're having a great experience with Livestorm. Please do get in touch with us if you have any further feedback for improvement :)

Regarding the US support hours, you are right. We absolutely needed that to offer a better experience! This is the reason why, we've extended our support coverage to the US timezone since the beginning of September! Whether in the East Coast or the West Coast, you should not have any problem reaching out to us during office hours :) We will make an official announcement in October regarding this.

Thanks again for taking the time to submit your feedback Jennifer! :)

Best,
Elif and the Livestorm team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
David B.

Distinctive in a Crowded Field

Used Other for 2+ years
Reviewed on 2019/07/08
Review Source: Capterra

Basically it is a convenient, easy-to-use platform for casual webinar production. If you are producing at least one webinar per month, it is worth the expense.

Pros

It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.

Cons

The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.

Response from Livestorm

Hi David,

Thank you for your feedback! We're glad to see you've found value in Livestorm for over 2 years now.

I have good news for you: the customizable emails are (finally) coming! It's only a matter of weeks now before you'll be able to add new emails to your workflow and fully customize them according to your needs (as in: change their HTML completely).

We're doing our best to move fast and please the majority of our customers. So hang tight, updates are coming :)

Best,
Thibaut & the Livestorm team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Adam H.

Amazing customer service. Dead simple platform that is loved by our customers.

Used Daily for 1-5 months
Reviewed on 2017/06/28
Review Source: Capterra

It allows us to create live webcasts that feature experts from our community in a way that connects them with more people and drives real value to both parties.

Pros

It's so easy to setup and is basically on autopilot to the event. I love the landing pages (they convert like crazy), the emails are beautiful, and the reminders are perfect. It's got the right amount of customizations and just about anyone can learn to use it quickly. Our customers have been delighted with the experience - the video is stream is smooth, audio is clear, and chat/polls/questions works perfect. It's also very affordable compared to other products.

Cons

Right now it has a limited capacity of 500 attendees and we'd like to host more. I understand they're working on it, so it's not that big of an issue. At times I wish the emails were a bit more flexible, but we could always build our own to supplement.

Response from Livestorm

Hi Adam,

Thibaut here from Livestorm. It's been a while since you left your review, but I just wanted to chime in and let you know we've recently upgraded the limitation of 500 live attendees and now support 1,000.

We also added on-demand webinars which you may like for your use case (it's a favorite for some of our customers in the education space).

Thanks for your brilliant review!

Best,
Thibaut

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Livestorm Pricing

Starting from
€89,00/month
Pricing options
Free Trial
Subscription
Value for money

When you sign up to Livestorm, you get a free account to try the platform with no day limit. You will get to publish one webinar for free (feel free to ask us to renew your quota).

Livestorm Features

  • API
  • Activity Dashboard
  • CRM Integration
  • Conferencing
  • Real Time Analytics
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration

  • Automatic Notifications
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Instant Messaging
  • Live / Video Conferencing
  • Monitoring
  • Voice Mail

Additional information for Livestorm

Key features of Livestorm

  • API
  • Analyze live event engagement
  • Analyze live event's data
  • CRM integration
  • Customer segmentation
  • Customizable Reporting
  • Customizable branding
  • Dashboard with graphs on webinars performance
  • Data import/export
  • Embed upcoming and past webinars on your website
  • Filter registrant's data
  • Gather traffic data from multiple sources
  • Get insights on audience engagement throughout your webinars
  • Host online conferences with no download
  • Integrates with 1,000+ software, CRMs, email services, more.
  • Lead capture
  • Lead generation
  • Schedule and conduct meetings with Livestorm Meet
  • Scoring des leads
  • Send automated, customizable emails about upcoming webinars
  • Send automated, customizable emails about upcoming webinars
  • Video streaming
  • Visualize your event's performance
  • Web analytics
  • Web analytics

Benefits

• Broadcast in real-time, a HD video stream to hundreds of attendees.

• Get a full packaged solution with landing pages, replay, analytics, reminders and invitations.

• Get actionable insights on your audience.

• Automate your sales with Livestorm's CRMs integrations.

• Automate your post-webinar follow ups with Livestorm's marketing integrations.

Livestorm FAQs

Below are some frequently asked questions for Livestorm.

Q. What type of pricing plans does Livestorm offer?

Livestorm offers the following pricing plans:

Starting from: €89,00/month

Pricing model: Subscription

Free Trial: Available

When you sign up to Livestorm, you get a free account to try the platform with no day limit. You will get to publish one webinar for free (feel free to ask us to renew your quota).

Q. What are the main features of Livestorm?

Livestorm offers the following features:

  • API
  • Analyze live event engagement
  • Analyze live event's data
  • CRM integration
  • Customer segmentation
  • Customizable Reporting
  • Customizable branding
  • Dashboard with graphs on webinars performance
  • Data import/export
  • Embed upcoming and past webinars on your website
  • Filter registrant's data
  • Gather traffic data from multiple sources
  • Get insights on audience engagement throughout your webinars
  • Host online conferences with no download
  • Integrates with 1,000+ software, CRMs, email services, more.
  • Lead capture
  • Lead generation
  • Schedule and conduct meetings with Livestorm Meet
  • Scoring des leads
  • Send automated, customizable emails about upcoming webinars
  • Send automated, customizable emails about upcoming webinars
  • Video streaming
  • Visualize your event's performance
  • Web analytics
  • Web analytics

Q. Who are the typical users of Livestorm?

Livestorm has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Livestorm support?

Livestorm supports the following languages:

Czech, Danish, Dutch, English, Finnish, French, German, Italian, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does Livestorm offer?

Livestorm has the following pricing plans:

Subscription

Q. Does Livestorm support mobile devices?

We do not have any information about what devices Livestorm supports

Q. What other apps does Livestorm integrate with?

Livestorm integrates with the following applications:

ActiveCampaign, ActiveDEMAND, HubSpot Marketing, Mailchimp, Marketo, Pardot, Pipedrive, Retently, Salesmate, SharpSpring

Q. What level of support does Livestorm offer?

Livestorm offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials