Flipcause

Flipcause

Flipcause helps nonprofits for their fundraising campaign

4.7/5 (107 reviews)

Flipcause Overview

Flipcause is a fully-integrated, all-in-one fundraising and community engagement platform built for small nonprofits.

From recurring donations and event ticketing to volunteer management and peer-to-peer fundraising, supporter activity automatically funnels into the Flipcause database, where fully customizable reports give the insights needed to build stronger relationships with supporters.

All their tools can be easily integrated into your website and managed from a single cloud dashboard—no technical expertise required. If you need a new website or want to update your existing one, they can help you create and maintain a beautiful, modern website at no extra cost.

All Flipcause subscriptions come with a dedicated success team of knowledgeable, friendly people who are available to help every step of the way.

Pricing

Starting from
US$105,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Flipcause Reviews

Overall rating
4.7/5
96% positive reviews
84
Excellent
19
Very good
4
Average
0
Poor
0
Terrible
Nicole N.

Our humane society has been extremely impressed with the ease and functionality of using Flipcause.

Used Daily for 1+ year
Reviewed on 2018/06/15
Review Source: Capterra

We can now now update and customize our website whenever and however we like instead of calling a third party. I have zero experience with website editing and even for someone like me it is extremely easy to figure out. The biggest benefit has been that the credit card processing is all essentially done through our website as well. They charge the lowest credit card processing fee we have seen and then all the information is stored in a donor database in the back end. Another great perk of this software is the customer service/design team that comes with it. We host many events and donation campaigns throughout the year and they make it easy to customize and create something for each event on their website including ticket sales and specialty requests. If you don't have time to create the campaign yourself you can send the information over to them and they will create it for you. We really don't have enough great things to say about the Flipcause team because the change has just been so monumental since switching over. It is much less stressful to manage our website and donations and donor database through one company than having 6+ third parties we constantly have to call.

Pros

Prior to using Flipcause we had third party entities which hosted our website (3+ outside parties) plus more third parties that ran just the donation part of our website (again 3+ other parties). Because we were using all these third parties it was very difficult to track down individual transactions and edit our website or really just any of the basic components we needed to do. Switching to Flipcause has made a WORLD of difference. Now our online payments and website hosting/editing is all run through ONE company. We have saved a lot of money (and time) by cutting down on all the third parties we were using and have been able to take better control of our brand because it is so easy to run our website and donations on our own. A major bonus has been the donor database feature of the website. Customer service is always quick to get back to you, and they will even set up donation campaigns and events for you. Another great thing about Flipcause is they are always adding and updating features. I feel like they truly listen to their clients and what they need and update their software to fit that. Unlike other companies we've worked with, I truly feel like they are listening to us and care what we have to say.

Cons

We have been very satisfied with the software, and the customer service team. It may not be the ideal software for a very large non-profit, but for small-medium ones I think it is a great fit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Megan F.

Everything is wonderful except mobile

Used Daily for 1+ year
Reviewed on 2018/05/09
Review Source: Capterra

Pros

What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.

Cons

The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.

Response from Flipcause

Hi Megan,

Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Rachelle S.

I've been at two non-profits and used Flipcauase for both organizations. It's user friendly!

Used Daily for 2+ years
Reviewed on 2018/03/18
Review Source: Capterra

Pros

This platform is extremely easy to use and easy to teach. I'm glad that it has an intuitive backend that I'm able to use and train folks on my team within a day. The best part is, every time I need training on a new function, my success manager is able to get on a call with me within 24-48 hours to help. It's worth the money. For our non-profit, this platform has increased donor engagement for our year-round programs.

Cons

I wish Flipcause was compatible with our CRM system. Unfortunately, we've had our system in place for years but it's not a big deal that to us. Our membership database is always changing so it's not a huge inconvenience to import new contacts.

Response from Flipcause

Thank you for your review and feedback, Rachelle! I am so glad to hear of the ways this has made your life easier. I hope we can bridge the CRM gap for you soon. Did you know that we're just weeks away from releasing our own CRM as well? You can contact Christy or Alex for more details. Looking forward to seeing if this helps! Let us know how else we may be of assistance. -Darya

Rating breakdown

Value for Money
Ease of Use
Customer Support

Sandy F.

simple, user-friendly, exactly what we needed WHEN we needed it

Used Daily for 6-12 months
Reviewed on 2018/05/08
Review Source: Capterra

Other than an awesome website, a whole team of people there to help make my non-profit look better, and a super-easy way for our donors to interact with us? Not too much :)

Pros

Flipcause is the best service provider that I've ever encountered! At a time that the non-profit I work with needed a little boost with some of the services we were offering, but didn't know how to get there.... then came Flipcause. **Cue Angels and the Chorus** Events are easy to put out to the world, donations are streamlined, and even our website is able to be included. Have a question? Ask it. They're there for you. Need help putting an event out there? Ask it. Don't have time to put all the pieces of your event out into the world? They've got your back. As someone who has worked with a different companies that have all the pieces spread all around, this is the *BEST* because everything is all.right.here. One stop shop. And friendly. And our non-profit budget can manage it. Just do it. Hop on the 'why flipcause' call. You won't regret it!

Cons

Literally nothing. If I *HAD* to say a least, it's that it's not immediate. And that's on me... usually because I forgot to send them something... but it's as close to immediate as you can get when dealing with a company (literally 24 hours usually)!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nancy B.

I LOVE Flipcause

Used Daily for 2+ years
Reviewed on 2019/03/19
Review Source: Capterra

Our small nonprofit has never had a database, now we do. I can make changes easily on our website. I set up our first store! The customer service for questions or concerns is EXCELLENT. You reach a real person and they care about your call.

Pros

Super easy to use. Making website changes is a piece of cake! Setting up donation pages, special fundraisers and an online store is intuitive and simple to do. And now Flipcause has a database (not sure if it is still in beta) and you can pull all the reports you need! I love this company from their software to their AMAZING customer service.

Cons

Nada, there is not one complaint about Flipcause.

Response from Flipcause

Hi Nancy, thank you for this review! It makes us so happy to hear that we're successfully accomplishing what we set out to do: saving you time, helping you get off of spreadsheets for data management, and most of all being able to be there for you with real live humans who care about your work! Don't hesitate to let me know if there's anything else we can do to make your life easier.
- Darya, Client Experience Director

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Flipcause Pricing

Starting from
US$105,00/month
Pricing options
Free Trial
Subscription
Value for money

Flipcause Starter – $105/month paid annually (total revenue last year – $0 to $100K)

Flipcause Seed – $155/month paid annually (total revenue last year – $100K to $.5M)

Flipcause Growing – $210/month paid annually (total revenue last year – $.5M to $2M)

Flipcause Standard – $260/month paid annually (total revenue last year – $2M to $5M)

Flipcause Features

  • Real Time Analytics

  • A/B Testing
  • API
  • Activity Dashboard
  • Campaign Analysis
  • Campaign Management
  • Content Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Engagement Analytics
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Data
  • Reporting & Statistics
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Third Party Integration

Additional information for Flipcause

Key features of Flipcause

  • Bank Level Security
  • Communication Management
  • Contact Database
  • Crowdfunding
  • Dashboard
  • Data Synchronization
  • Detailed Reporting
  • Donations
  • Easy Sharing
  • Event Tickets
  • Quick Website Setup
  • Real Time Analytics
  • Sponsorship
  • Volunteers
  • Website Integration

Benefits

All the tools you need in one place:
No need for plugins or managing multiple accounts. Whether you’re hosting an event, running a fundraiser, seeking volunteers, or digging into your data, you can do it all within Flipcause.

Unparalleled support:
Flipcause aims to make your life easier. Your Flipcause subscription includes a dedicated Success Team of knowledgeable, friendly people to answer your questions and help you every step of the way. They’ll even create your fundraising campaigns for you!

A modern, mobile-responsive website:
Flipcause tools work great with your existing website. However, if you’re interested in a new website, we can build one for you! Flipcause takes existing content from your current website and transfers it to an easy-to-use, modern web builder. Our web technicians will be available to make updates to your website when you need them and troubleshoot any issues that come up.

Affordable pricing for small nonprofits:
Flipcause offers progressive pricing that fits your budget. And our industry-low guaranteed effective rate of 1.5% means more of the money you raise goes directly to your nonprofit.

Flipcause FAQs

Below are some frequently asked questions for Flipcause.

Q. What type of pricing plans does Flipcause offer?

Flipcause offers the following pricing plans:

Starting from: US$105,00/month

Pricing model: Subscription

Free Trial: Available

Flipcause Starter – $105/month paid annually (total revenue last year – $0 to $100K)

Flipcause Seed – $155/month paid annually (total revenue last year – $100K to $.5M)

Flipcause Growing – $210/month paid annually (total revenue last year – $.5M to $2M)

Flipcause Standard – $260/month paid annually (total revenue last year – $2M to $5M)

Q. What are the main features of Flipcause?

Flipcause offers the following features:

  • Bank Level Security
  • Communication Management
  • Contact Database
  • Crowdfunding
  • Dashboard
  • Data Synchronization
  • Detailed Reporting
  • Donations
  • Easy Sharing
  • Event Tickets
  • Quick Website Setup
  • Real Time Analytics
  • Sponsorship
  • Volunteers
  • Website Integration

Q. Who are the typical users of Flipcause?

Flipcause has the following typical customers:

Non Profit

Q. What languages does Flipcause support?

Flipcause supports the following languages:

English

Q. What type of pricing plans does Flipcause offer?

Flipcause has the following pricing plans:

Subscription

Q. Does Flipcause support mobile devices?

Flipcause supports the following devices:

Android, iPhone, iPad

Q. What other apps does Flipcause integrate with?

Flipcause integrates with the following applications:

Emma, GetResponse, Mailchimp, Microsoft Dynamics CRM, Salesforce Sales Cloud, SugarCRM, VerticalResponse, Vtiger CRM, Zoho CRM, iContact Email Marketing

Q. What level of support does Flipcause offer?

Flipcause offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials