Mailshake

Sales engagement platform for email, phone & social outreach

4,7 /5 (86 reviews) Write a Review!

Mailshake Overview

What is Mailshake?

Mailshake is a sales engagement platform for modern sales teams. Send personalized cold emails at scale and set tasks to engage with prospects via phone and social media, all in one sequence, on one dashboard.

With native integrations to Salesforce and Pipedrive and 3rd party integrations to thousands of apps, Mailshake will fit perfectly within your sales tech stack.

Our best-in-class support and customer success team will be there every step of the way, making sure your outreach campaigns are successful with one-on-one guidance and personalized campaign recommendations.

Mailshake Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Basic: $39/user/month, or $290/user/year

Pro: $59/user/month, or $440/user/year

Omni: $99/user/month, or $750/user/year


Mailshake Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Mailshake video Mailshake screenshot: Mailshake screenshot: Mailshake screenshot: Mailshake screenshot:

Mailshake Reviews

Mailshake Reviews

Overall rating
4,7
/
5
Excellent
66

Very good
15

Average
3

Poor
1

Terrible
1

Value for Money
4,6
Features
4,5
Ease of Use
4,7
Customer Support
4,5
94% recommended this app
Yanko C.

A fantastic tool with great support!


Engin A.

Great product & great customer support

Outstanding. It's easy to use and honestly the customer service team goes above and beyond for you.


Verified Reviewer

Lame customer support


Stefan M.

It's the support and education of Mailshake that makes it

Overall really happy to have joined Mailshake


Marcus M.

Ease of use, and great application!


Yanko C.
Industry: Financial Services
Company size: 11-50 Employees

A fantastic tool with great support!

Used Daily for 6-12 months
Reviewed on 2019/10/29
Review Source: Capterra

Pros

I love the simplicity and the focus on just the things that I need. There are other programs out there but they can be cumbersome and hard to learn. Mailshake is really easy.

The biggest thing is their support.The customer service rep has been really helpful in getting my campaigns going and now I feel way more knowledgeable about email marketing because of her. You will definitely get way more value than what you are paying.

Cons

Initially I was a little confused but the support team put me right on track. So really the program does what advertises and more!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Engin A.
Industry: Computer Software
Company size: 51-200 Employees

Great product & great customer support

Used Daily for 1-5 months
Reviewed on 2020/07/22
Review Source: Capterra

Outstanding. It's easy to use and honestly the customer service team goes above and beyond for you.

Pros

It's just simple to use. Having used other software for cold-emailing that was cumbersome, MailShake is a breeze. It is extremely important, however, to note that the onboarding/customer service is outstanding as well.

Cons

It's expensive if you have a medium or large team - so I'm worried about scaling costs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Company size: 51-200 Employees

Lame customer support

Used Daily for 1-5 months
Reviewed on 2018/07/31
Review Source: Capterra

Pros

It can help you to automate email campaigns to a certain extent, it does sending faster than if you would do it manually, it keeps track of follow ups.

Cons

Customer support does not respond to your queries, not even after a month, if email replies 'out of office' is in another language besides English, it counts the email as a valid reply, if you schedule initial campaign on the specific date, it does not send it entirely on that day yet breaks it into several batches thus disrupt you next follow ups (instead of after 3 days, you end up with a follow up sent the following day) etc.

Response from Mailshake

I'm really sorry you had such a bad experience with our customer support team. I spoke with our team to get to the bottom of the problem and it looked like our support software was marking your emails as spam and so we missed your communication entirely.

There's no excuse for bad customer service but we have addressed this so it doesn't happen for anyone else.

Thanks,
Sujan Patel
Co-founder

Rating breakdown

Value for Money
Ease of Use
Customer Support

Stefan M.
Industry: Information Technology & Services
Company size: Self Employed

It's the support and education of Mailshake that makes it

Used Daily for 1-5 months
Reviewed on 2020/08/05
Review Source: Capterra

Overall really happy to have joined Mailshake

Pros

The Mailshake team have been great in providing lots of support to give my email campaigns as great of a chance as possible.

Cons

There wasn't anything that I dislike about Mailshake currently.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marcus M.
Industry: Accounting
Company size: Self Employed

Ease of use, and great application!

Used Monthly for 1+ year
Reviewed on 2020/01/10
Review Source: Capterra

Pros

The application was easy to use for someone who is not a professional marketer. Overall a great application with good reports, and a great support team.

Cons

There were no cons, based on my limited experiences.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 86 user ratings
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Mailshake Pricing

Mailshake Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Basic: $39/user/month, or $290/user/year

Pro: $59/user/month, or $440/user/year

Omni: $99/user/month, or $750/user/year

Basic: $39/user/month, or $290/user/year

Pro: $59/user/month, or $440/user/year

Omni: $99/user/month, or $750/user/year

Value for Money
4,6/5
Based on 86 user ratings
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Mailshake Features

Mailshake Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,5/5
Based on 86 user ratings
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Categories

Additional information for Mailshake

Additional information for Mailshake

Key features of Mailshake

  • Can be integrated with twitter, gmail and google apps
  • Contact multiple people through email
  • Export results to csv
  • Extracts email addresses by scanning the web
  • Finds and contacts influencers through emails
  • Increases blog traffic by up to three times
  • Personal support from founders
  • Proven and pre-tested email templates
  • Schedule tweets
  • Scheduled emails
  • Streamlined submission of contact forms

Benefits

- Send personalized outreach emails in bulk with our easy-to-use mail merge
- Schedule follow-ups based on whether a recipient opens, clicks, or replies to your email
- Set tasks within a cadence to call a prospect or connect with them on social media
- Track opens, clicks, replies, bounces, unsubscribes, won and lost deals, and conversions on your site via javascript
- AB test subject lines, body copy, and full cadences

Mailshake FAQs

Mailshake FAQs

Below are some frequently asked questions for Mailshake.

Q. What type of pricing plans does Mailshake offer?

Mailshake offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Not Available

Basic: $39/user/month, or $290/user/year Pro: $59/user/month, or $440/user/year Omni: $99/user/month, or $750/user/year

Q. What are the main features of Mailshake?

Mailshake offers the following features:

  • Can be integrated with twitter, gmail and google apps
  • Contact multiple people through email
  • Export results to csv
  • Extracts email addresses by scanning the web
  • Finds and contacts influencers through emails
  • Increases blog traffic by up to three times
  • Personal support from founders
  • Proven and pre-tested email templates
  • Schedule tweets
  • Scheduled emails
  • Streamlined submission of contact forms

Q. Who are the typical users of Mailshake?

Mailshake has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Mailshake support?

Mailshake supports the following languages:

English

Q. What type of pricing plans does Mailshake offer?

Mailshake has the following pricing plans:

Subscription

Q. Does Mailshake support mobile devices?

We do not have any information about what devices Mailshake supports

Q. What other apps does Mailshake integrate with?

Mailshake integrates with the following applications:

Crowdcast, GetProspect, Gmail, HoneyBook, Leadberry, Microsoft Outlook, Pipedrive, Salesforce Sales Cloud, UpLead, Zapier

Q. What level of support does Mailshake offer?

Mailshake offers the following support options:

Knowledge Base, Online Support