WHMCS
About WHMCS
WHMCS is a web hosting billing and automation platform that primarily caters to hosting service providers. It can be customized to suit the billing requirements of other businesses as well.
It enables businesses to generate custom invoices and provides billing features such as new invoice notifications, payment reminder notices and integrated payment gateways such as Paypal, Sage Pay and Quantum Gateway. The system automates various processes such as the setting up of services on receipt of payment, suspension of account for non-payment, password changes and welcome emails.
Products can be set up for Hosting, VPS, Servers, Cloud and SSL. It also integrates domain management which allows clients to manage domain purchases from within WHMCS. Other domain related functionalities include automatic registration, availability checking, WHOIS information, domain locking and syncing. Reporting and statistics modules track payment, income and ticket ratings. The application enables customization of invoicing, client area and order form to suit business needs.
Key benefits of WHMCS
WHMCS provides customizable invoices supporting recurring billing and multiple currencies.
Products can be set up for Hosting, VPS Servers, Cloud and SSL.
The platform allows integration with social media platforms such as Facebook and Twitter to allow users to comment on the service.
WHMCS automatically sets up services as soon as the payment is made.
The platform tracks all the payments, forecasts income and generates reports for analyzing orders, income and ticket ratings.
Images
Not sure about WHMCS?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
JIRA Service Management
Zoho Books
Plesk
Ubersmith
Reviews
Already have WHMCS?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quality of Life Features
Reviewed on 2022/06/15
Automates my web hosting and some server functions which allows me to focus on what's important.
Automates my web hosting and some server functions which allows me to focus on what's important.
Pros
Industry standard software which just works. Does what it says on the "box". Web Hosting Automation.
Good support with lots of community support.
Cons
Pricing could always be better
Phone support would be the gold standard
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
When you’re running a Domain, Hosting business - there is no better alternative for sure!
Reviewed on 2022/08/28
Pros
WHMCS is the all in one solution for selling Web products where most products requires recurring billing. You can automate your whole business within few hours
Cons
WHMCS should offer a low price license for small resellers and entrepreneurs. Their license starts from $5/month when their partners and many hosting company offer that same license at as low as $2/m or even free bundled with their products
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Never Again!
Reviewed on 2022/04/15
Pros
I use to believe WHMCS was the Bees Knees until I figured out how limited the software actually is & how support for the platform has completely dissolved.
Cons
I could write a whole essay on how horrible WHMCS is, unless you're just needing a basic billing/support ticketing system. (Read my Review on SuiteDash) - The support is next to criminal in that you submit a support ticket, then you don't hear back for several days. In addition to that, if you're looking to do almost anything else other than invoicing & support tickets, do yourself a favor & forget it. WHMCS is one of the most limited platforms on the market unless you want to hire a PHP/HTML/CSS professional to make the look & functionality of your WHMCS installation not look like it crawled out of the computer from the Twilight Zone Episode "From Agnis With Love" - STAY AWAY - unless you think you'll be the next big hosting company, then go for it!
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Web host management utility
Reviewed on 2019/07/24
Overall, this software is pretty much top-of-the-line for managing clients and back-end business...
Overall, this software is pretty much top-of-the-line for managing clients and back-end business needs with a price-point that definitely helps the bottom line.
Pros
It has a large number of plugins to extend it's functionality from it core. This provides capabilities to effectively manage the business and to allow those with coding experience to also add functionality that may not be available elsewhere.
Cons
Updates can be a pain if you have a large number of plugins and they are not being updated by their authors. This either delays upgrading or prevents it for longer than desired while you try to locate updated plugins with similar functionality.
Response from WHMCS
Thank you for taking the time to leave your review. We're pleased to hear that you've found WHMCS to be a top-of-the-line solution for your client management, billing and automation needs.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Time-Saver for Freelancers
Reviewed on 2019/02/08
Overall, the software does what it was designed to do and it a valuable add-on for any freelance...
Overall, the software does what it was designed to do and it a valuable add-on for any freelance web developer that is seeking to offer value addedd products and services to their already established line-up.
Pros
Once setup is completed the software really helps to keep everything from the sale of a domain name to webhosting of new clients all in-order nice and neat.
Cons
Personally, I didn't like the WHMCS branding in the footers of the software. So, I paid to remove them - its an extra cost to do so. Setup can be somewhat tricky.
Response from WHMCS
Hi Bobby, thanks for your feedback! We're happy to hear that we're helping you be more efficient and allowing you to offer value added products to your customers on top of your core service offering. We hope to be part of your growth in the years to come!
WHMCS FAQs
Below are some frequently asked questions for WHMCS.Q. What type of pricing plans does WHMCS offer?
WHMCS offers the following pricing plans:
- Starting from: US$18.95/month
- Pricing model: Subscription
- Free Trial: Not Available
$15.95/month (With Branding) $18.95/month (Up to 250 Clients) $24.95/month (Up to 1000 Clients) $39.95/month (Unlimited Clients)
Q. Who are the typical users of WHMCS?
WHMCS has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does WHMCS support?
WHMCS supports the following languages:
English
Q. Does WHMCS support mobile devices?
WHMCS supports the following devices:
Q. What other apps does WHMCS integrate with?
We do not have any information about what integrations WHMCS has
Q. What level of support does WHMCS offer?
WHMCS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for WHMCS.
