Keen IO

Keen IO

Analytics and data visualization platform

1.5/5 (4 reviews)

Keen IO Overview

Keen is a web-based analytics and data visualization platform that provides data collection, data analysis and data visualization solutions to business intelligence professionals. The platform can be customized and integrated with various platforms and software by leveraging its Application Program Interface (API), Software Development Kit (SDK) and third-party integrations. Keen’s data analysis feature provides insights for all business requirements ranging from email analytics, product analytics, and growth analytics. Keen’s performance monitoring module allows professionals to extract real-time performance measures, monitor response time, and point-out errors.

The data visualization feature in Keen enables analytics professional to create, customize and embed charts in dashboards, reports, and clients facing documents.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Keen IO Reviews

Overall rating
1.5/5
0% positive reviews
0
Excellent
0
Very good
0
Average
2
Poor
2
Terrible

Very poor service

Used Daily for 2+ years
Reviewed on 2019/02/01
Review Source: Capterra

Pros

At first we were attracted by the simple pricing model per event streamed that Keen was providing and it worked well for a while.

Cons

BUT after a while we were forced to change the pricing model per property scanned instead which suddenly brought the cost up to 10 times what it was !

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10

My life is full of constant back aches everytime I remember there's no alternative to Keen.io

Used Daily for 1-5 months
Reviewed on 2018/09/06
Review Source

Pros

The idea itself is good. Its support team genuinely wants to help. But they don't.

Creating a graph is extremely easy - I think they have misunderstood their desired use case though because most people don't want to create one graph but have a solid metric system. Creating things like cached queries lack extensive documentation and just DON'T work.

Cons

It took me 1 hour to set up one graph. Then it took me 1 month+ to setup a dashboard. It was about $15,000 in salaries, and a lot of idle time just waiting for a response. It really slows down the process.

Our graphs were often empty and even their engineers didn't know what was wrong. They advised us to change parts of our code that at the end of the day, didn't fix it. If their own engineers don't know how to make it work, how can WE?!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
James F.

Overcharged, refused billing support

Used Daily for 6-12 months
Reviewed on 2019/01/18
Review Source: Capterra

🤮avoid at all costs.

Pros

Product is pretty good. All other things considered, I would not have an issue with the product.

Cons

I was overcharged, and Keen.io refused to provide a billing breakdown. They cannot give you any information to help you understand why you're seeing a 1,000% increase in charges with no increased utilization. Had to cancel the account and revoke keys, and cancel my credit card.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Brian L.

Rating only

Used Daily for 1+ year
Reviewed on 2017/09/18
Review Source

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

1.0/10

Keen IO Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Developer: 50,000 events - Free
Startup:100,000 events - $20/month
Growth: 1,000,000 events - $125/month
Premium: 4,000,000 events - $300/month
Professional: 8,000,000 events - $600/month
Business: 15,000,000 events - $1000/month
Above 15,000,000 events: Contact Keen for a quote.

Keen IO Features

  • API
  • Business Intelligence
  • Charting
  • Data Filtering
  • Data Visualization
  • Real Time Analytics
  • Third Party Integration
  • Visual Analytics

  • Activity Dashboard
  • Ad hoc Reporting
  • Customizable Reporting
  • Dashboard Creation
  • Data Import/Export
  • Drag & Drop Interface
  • Graphical Data Presentation
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Trend Analysis

Additional information for Keen IO

Key features of Keen IO

Benefits

Keen’s data collection feature enables users to create new projects, which are called events. Users can also import data from multiple sources.
The software is priced on a subscription basis which means users incur only operational costs and reduce their capital investment. The platform provides free access for up to 50,000 events.
Keen enables easy customization with the help of Application Program Interface (API), Software Development Kit (SDK) and third-party integration.
The platform provides real-time insights that users can present and study in various formats such as charts, dashboards and funnel analysis, etc.
Complex analytical computations can also be easily analysed with the help of SQL queries and MapReduce.

Keen IO FAQs

Below are some frequently asked questions for Keen IO.

Q. What type of pricing plans does Keen IO offer?

Keen IO offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Developer: 50,000 events - Free
Startup:100,000 events - $20/month
Growth: 1,000,000 events - $125/month
Premium: 4,000,000 events - $300/month
Professional: 8,000,000 events - $600/month
Business: 15,000,000 events - $1000/month
Above 15,000,000 events: Contact Keen for a quote.

Q. What are the main features of Keen IO?

We do not have any information about Keen IO features

Q. Who are the typical users of Keen IO?

Keen IO has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Keen IO support?

Keen IO supports the following languages:

English

Q. What type of pricing plans does Keen IO offer?

Keen IO has the following pricing plans:

Subscription

Q. Does Keen IO support mobile devices?

We do not have any information about what devices Keen IO supports

Q. What other apps does Keen IO integrate with?

Keen IO integrates with the following applications:

Built.io Flow, DataHero, Klipfolio, OpenShift, Segment, SendGrid, Stamplay, Stripe, Stripe

Q. What level of support does Keen IO offer?

Keen IO offers the following support options:

Knowledge Base, Online Support