Keen IO

The Complete Event Data Management Solution

3,1 /5 (10 reviews) Write a Review!

Keen IO Overview

What is Keen IO?

The Complete Event Data Management Solution - Keen is the all in one solution for event data management, from collection to application. Our platform allows you to stream, store, query, and present your data from a single API. Keen makes it easy to dive into the product data you need, allowing you to identify and solve product issues faster, enhance user experiences, and ship product rollouts faster. Our platform can be customized and integrated with various platforms and software by leveraging its Application Program Interface (API), Software Development Kit (SDK) and third-party integrations. Keen’s data analysis feature provides insights for all business requirements ranging from product analytics, customer-facing metrics, and business operations.

Keen IO Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Open Source
Value for money

Free: 50,000 events - $0
Team: 250,000 events - $299/month
Business: 5,000,000 events - $999/month
Custom: Custom events - $Custom/month


Keen IO Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Keen - New project
Keen - Create new query
Keen - Geo maps
Keen - Dashboard
Keen - Analytics
Keen IO screenshot: Keen - New project Keen IO screenshot: Keen - Create new query Keen IO screenshot: Keen - Geo maps Keen IO screenshot: Keen - Dashboard Keen IO screenshot: Keen - Analytics

Keen IO Reviews

Keen IO Reviews

Overall rating
3,1
/
5
Excellent
2

Very good
3

Average
1

Poor
2

Terrible
2

Value for Money
2,9
Features
2,8
Ease of Use
3,4
Customer Support
3,1
50% recommended this app
Prakash M.

Fast, reliable, and easy to integrate with

Our experience with Keen over the past 3+ years has been very positive. The technology works and is less expensive cost of ownership vs. building our own. The team members we have interacted with are knowledgeable and responsive. We store a large volume of data, and depend on Keen for mission critical functions.


David G.

Easy, powerful analytics in just minutes!

We've been with Keen since the very early days when it was just a very small team and I could personally correspond with [SENSITIVE CONTENT HIDDEN]- not to mention the amazing support I could always count on from [SENSITIVE CONTENT HIDDEN]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen.


Jeff C.

A reasonable choice for very high scaling data but can be pricey

It's a necessary piece of the pie for us but not the most user friendly.


Matthew S.

Great Way to Deliver Enduser Analytics Quickly


Sinan S.

Easiest way to launch an analytics solution and dashboard embedded to your dashboard


Prakash M.
Industry: Computer Software
Company size: 51-200 Employees

Fast, reliable, and easy to integrate with

Used Daily for 2+ years
Reviewed on 2019/12/19
Review Source: Capterra

Our experience with Keen over the past 3+ years has been very positive. The technology works and is less expensive cost of ownership vs. building our own. The team members we have interacted with are knowledgeable and responsive. We store a large volume of data, and depend on Keen for mission critical functions.

Pros

Ramp and path to deployment was fast.
AWS S3 integration in and out.
API has been stable and reliable.
Flexible query syntax.
Easy to use dashboard for browsing data and constructing queries.
Most queries run very fast on large JSON datasets.
No indices.

Cons

Most queries hit cached datasets (1-3 hours old).
Need to be aware of how volume-based pricing works to decide on the optimal query design.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

David G.
Industry: Computer Software
Company size: 2-10 Employees

Easy, powerful analytics in just minutes!

Used Daily for 2+ years
Reviewed on 2020/01/08
Review Source: Capterra

We've been with Keen since the very early days when it was just a very small team and I could personally correspond with [SENSITIVE CONTENT HIDDEN]- not to mention the amazing support I could always count on from [SENSITIVE CONTENT HIDDEN]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen.

Pros

Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully.

Cons

I haven't checked the docs recently but I would love more and prettier visualizations; also, cost has gone bananas since...whenever it changed a year or two ago.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jeff C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

A reasonable choice for very high scaling data but can be pricey

Used Daily for 2+ years
Reviewed on 2019/12/18
Review Source: Capterra

It's a necessary piece of the pie for us but not the most user friendly.

Pros

We have a CSM who is very understanding and accomodating and can help us navigate. That is helpful.

It also does a good job of handling event writes which we do hundreds of millions per day.

Cons

They bill READ queries based on how much data needs to be looked at and that can get pretty pricey. One of the few software that actually bills for reads which is pretty unconventional.

The query speeds also aren't that fast for uniques data.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Matthew S.
Industry: Computer Software
Company size: 11-50 Employees

Great Way to Deliver Enduser Analytics Quickly

Used Daily for 1+ year
Reviewed on 2020/01/07
Review Source: Capterra

Pros

Very quick time to deliver
Fully managed
Performance is great
Query features are robust
Great documentation
Great Uptime
Great support

Cons

Ability to delete/amend data is very limited - this is by design and allows them to do the other great things they do but definitely something to be aware of.
Doesn't allow for sending events idempotently, which means if the request is received but the response fails and you send the event again you can end up with duplicate events. Which means you have to query for the event before deciding to send again or not.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sinan S.
Industry: Computer Software
Company size: 11-50 Employees

Easiest way to launch an analytics solution and dashboard embedded to your dashboard

Used Daily for 1+ year
Reviewed on 2019/12/18
Review Source: Capterra

Pros

It was very easy to understand and setup.
Support was responsive enough.
Account managers produced good pricing structures as our company growed.

Cons

There may be more details on the data structure.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
6,6/10
Based on 10 user ratings
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Keen IO Pricing

Keen IO Pricing

Starting from
N/A
Free Trial
Free
Subscription
Open Source
Value for money

Free: 50,000 events - $0
Team: 250,000 events - $299/month
Business: 5,000,000 events - $999/month
Custom: Custom events - $Custom/month

Free: 50,000 events - $0
Team: 250,000 events - $299/month
Business: 5,000,000 events - $999/month
Custom: Custom events - $Custom/month

Value for Money
2,9/5
Based on 10 user ratings
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Keen IO Features

Keen IO Features

API
Activity Dashboard
Ad hoc Reporting
Business Analysis
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Visual Analytics
Features
2,8/5
Based on 10 user ratings
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Categories

Additional information for Keen IO

Additional information for Keen IO

Benefits

Keen’s data collection feature enables users to create new projects, which are called events. Users can also import data from multiple sources.
The software is priced on a subscription basis which means users incur only operational costs and reduce their capital investment.
Keen enables easy customization with the help of Application Program Interface (API), Software Development Kit (SDK) and third-party integration.
The platform provides real-time insights that users can present and study in various formats such as charts, dashboards and funnel analysis, etc.
Complex analytical computations can also be easily analysed with the help of SQL queries and MapReduce.

Keen IO FAQs

Keen IO FAQs

Below are some frequently asked questions for Keen IO.

Q. What type of pricing plans does Keen IO offer?

Keen IO offers the following pricing plans:

Pricing model: Free, Subscription, Open Source

Free Trial: Available

Free: 50,000 events - $0 Team: 250,000 events - $299/month Business: 5,000,000 events - $999/month Custom: Custom events - $Custom/month

Q. What are the main features of Keen IO?

We do not have any information about Keen IO features

Q. Who are the typical users of Keen IO?

Keen IO has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Keen IO support?

Keen IO supports the following languages:

English

Q. What type of pricing plans does Keen IO offer?

Keen IO has the following pricing plans:

Free, Subscription, Open Source

Q. Does Keen IO support mobile devices?

We do not have any information about what devices Keen IO supports

Q. What other apps does Keen IO integrate with?

Keen IO integrates with the following applications:

Bold BI, Built.io Flow, DataHero, GitHub, Klipfolio, MetaRouter, SendGrid, Stamplay, Stripe, Twilio

Q. What level of support does Keen IO offer?

Keen IO offers the following support options:

Knowledge Base, Online Support