iZettle

iZettle

Accept credit card payments with a smartphone or tablet

4.2/5 (13 reviews)

iZettle Overview

iZettle provides a mobile point of sale (POS) solution to allow users to accept card payments via their smartphone or tablet. The usage-based pricing model has a sliding scale of transaction fees, which decrease as monthly sales increase.

iZettle offer two card readers - the Lite, available free with business accounts, which connects to phones and tablets via the headphone jack and supports cards with either a chip or magnetic stripe, and the Pro Contactless, which is also able to take payments from contactless cards and Apple Pay, and connects wirelessly to devices.

iZettle supports multiple different of cash drawers and receipt printers, allowing users to take cash payments and print receipts for customers, which can alternatively be sent by SMS or email.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Brazil, Europe, Germany, Mexico, United Kingdom

Supported Languages

Danish, Dutch, English, Finnish, French and 6 others, German, Italian, Norwegian, Portuguese, Spanish, Swedish

iZettle Reviews

Overall rating
4.2/5
85% positive reviews
8
Excellent
3
Very good
0
Average
0
Poor
2
Terrible
Marilyn B.

Excellent merchant & card facilities

Used Daily for 1+ year
Reviewed on 2019/03/05
Review Source: Capterra

It’s been brilliant and I would highly recommend

Pros

The options with this are endless. You can take payments with all cards (including AMEX), you can also take payment by Apple Pay! It’s quick easy to use and it’s aesthetcially pleasing to work with also. Battery lasts forever.

Cons

It would also be good to have a slightly more substantial unit for those of us that would like to use the device at a stationary location.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Amit G.

5 Years later and still loving

Used Weekly for 2+ years
Reviewed on 2019/01/15
Review Source: Capterra

I have a photography Buisness and we setup in public spaces and charge customers to have their portraits printed.

Pros

iZettle is very easy to setup. It works across my iPad, iPhone and android phone. The latest card reader handles contactless payments and the transactions are very fast. All you need is a tablet/phone with a data/wifi connection and the card reader to start taking payments

Cons

There is very little I dislike about the software other than It would be great if you could create accounts for staff and block them doing functions like applying discounts/refunds. Other than that the system is pretty fool proof

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Eivind B.

A delightful replacement

Used Daily for 1-5 months
Reviewed on 2016/12/13
Review Source: Capterra

For years we have had a traditional setup with the standard looking cash registry connected to a card reader. This setup required us to control the transactions and verify it physically on paper before scanning it and sending it to our bookkeeper.

Today we are enjoying our new iZettle card reader with the optional receipt printer and cash drawer. All of this is running through our iPad. Installing it was a breeze. The software (application) on the iPad is intuitive and easy to understand - and compared to our previous system - all the transactions and summaries are saved and accessible by anyone you decide (like our bookkeeper).

Pros

Intuitive. Easy to understand. Cheap. Flexible.

Cons

Needs more options in the app to customize. A bit high starting fees.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Karl G.

needs much more programming

Used Daily for 1-5 months
Reviewed on 2018/09/15
Review Source: Capterra

Obviously they never talked people from from restaurant, bar or other gastronomy management. Even if they say they are a POS for gastronomy, they are programming something totally different.
All the reports you need are very difficult to find, or not available at all - most of the reports are not necessary at all.
We tested the program very intense and gave a lot of necessary feedback - but it dissapeared into the void.

The whole experience with iZettle Pro left us shaking our heads in disbelief.
STAY AWAY - it will eat a lot of your time.

Pros

They iZettle Go version is great - this review is about the iZettle Pro version

Cons

- very bad programming
- no helpful support
- no real time data available (you have to wait till the next evening till the program actualize data)
- if you use 2 or more terminals, they do not synchronize - this is ridiculous
- the also issued a iZettle PRO APP - it has no functions at all. You only see a total sum.
- they don't give you any information about their fee
- in general: no tax authority in the world will approve to this software!
(most of the programming worked in iZettle Go, but not in their professional version (where you have to pay per terminal).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Yosef L.

Simple & Portable

Used Other for 2+ years
Reviewed on 2019/01/24
Review Source: Capterra

Pros

I use iZettle to take card payments whenever needed. There is no fixed fee which makes it worthwhile if you only need to use it once in a while.

Cons

The thing i think that can be added/improved is a printer on the card machine.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

iZettle Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Transaction fees based on monthly sales - 2.75% for £2000 or less, down to a minimum of 1.50%

iZettle Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Integration
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for iZettle

Key features of iZettle

  • 3G, 4G or WiFi
  • All major cards accepted
  • Chip & PIN
  • Comments on products
  • Contactless payment support
  • Custom units
  • Email or SMS receipts
  • Multiple simultaneous payments
  • Order ticket printing
  • POS hardware support
  • Printed receipts
  • Product categorization
  • Product variants
  • Report export as CSV/PDF
  • Sales reports
  • Separate staff accounts
  • Support for cash payments
  • Transaction list export
  • iOS and Android apps

Benefits

iZettle allows users to views details for all transactions, including date and time, net and total amounts accepted, receipt number, payment type, card type and last digits, and device used to accept payment for the transaction

Users can add different priced variants to products in the product library, such as different sizes or flavours, rather than adding them as separate products

iZettle enables users to accept multiple payments at the same time using different devices

Staff can be given their own accounts and logins for the app, to track who has made which sales, and are prevented from changing any organisation details, bank account details, or the product library

iZettle has support for various cash drawers, barcode scanners and receipt printers

iZettle FAQs

Below are some frequently asked questions for iZettle.

Q. What type of pricing plans does iZettle offer?

iZettle offers the following pricing plans:

Free Trial: Not Available

Transaction fees based on monthly sales - 2.75% for £2000 or less, down to a minimum of 1.50%

Q. What are the main features of iZettle?

iZettle offers the following features:

  • 3G, 4G or WiFi
  • All major cards accepted
  • Chip & PIN
  • Comments on products
  • Contactless payment support
  • Custom units
  • Email or SMS receipts
  • Multiple simultaneous payments
  • Order ticket printing
  • POS hardware support
  • Printed receipts
  • Product categorization
  • Product variants
  • Report export as CSV/PDF
  • Sales reports
  • Separate staff accounts
  • Support for cash payments
  • Transaction list export
  • iOS and Android apps

Q. Who are the typical users of iZettle?

iZettle has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does iZettle support?

iZettle supports the following languages:

Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

Q. What type of pricing plans does iZettle offer?

We do not have any information about what iZettle pricing plans

Q. Does iZettle support mobile devices?

iZettle supports the following devices:

Android, iPhone, iPad

Q. What other apps does iZettle integrate with?

iZettle integrates with the following applications:

BarTab, Countr, Hike, Lightspeed POS, Nobly, Ovatu Manager, Praxedo, Quid POS Smart Vendor, TicketCo, Tillpoint

Q. What level of support does iZettle offer?

iZettle offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support