Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.
While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.
Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.
The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.
Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.
The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.
The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.
The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.
The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.
Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.
I really like the Smart Buyer module. It makes the PO creation process so easy. The reporting is really great as well
There is a learning curve, just like with any inventory and business management platform this comprehensive. Cin7 does have great support and documentation to help out to mitigate this.
Whilst there are always compromises when it comes to inventory management, Cin7 offers a comprehensive package that covers most bases (more than any other - and trust me I researched this a lot!). And they do offer customisation too if what they have doesn't quite cover your bases.
So if you have complex inventory management requirements and you are looking for loads of side benefits - POS, BOMs, B2B, 3PL etc - then definitely take a closer look at Cin7. And even if your requirements are simple definitely consider Cin7 as your company will be able to grow in to its many features.
As a comparison with the many other inventory packages and POS systems I have worked with Cin7 is by far the most comprehensive and thus I really couldn't recommend enough.
The cons are that it could be considered slightly clunky to work through some things - but I would argue this is necessary to have a slightly complex system that allows a company to grow into. One example of this, just to give an idea, is when using BOMs. They don't automatically update the cost price of the good they create (there is an extra step to set it up to do this which is not very obvious). This would seem annoying and slightly counterintuitive. AlthoughI would also argue that it does offer you the extra advantage of being able to choose whether a BOM price update will automatically update the cost price of a good. So you can see it can be clunky but also kind of necessary in terms of flexibility.
The only other two cons I would say are the slightly outdated design of the platform which aesthetically isn't the best. And not having much choice in invoice design etc. But this is really just nit picking and something that I am sure will be fixed at some point.
So overall really would have to recommend - especially if you are looking for a wide range of features and a well designed platform.
It is a comprehensive platform that offers a lot of features.
It has an outdated design and is quite expensive for small businesses to start out on.
Hi Gabriel, thank you for the overall 4 star review! It's great to hear that you researched lots of Inventory Software and Cin7 was the best fit for your company. We also are trying to grow our features for our customers you're right and we update them monthly. Thank you for your honest feedback we're always trying to improve for our customers. We look forward to the continued support and value you as a customer.
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations..
Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system..
This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature..
I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey...
This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme..
Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...
Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.
On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...
Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.
Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.
Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.
Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.
Single user low cost (under $ 100 per month) version would benefit some small operators..
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.
"BEST VALUE SOFTWARE PACKAGE FOR MOST SMALL BUSINESS'S
This is a review based on using Cin7 for apparel/fashion based products. I had been looking for a replacement for a highly developed in house software system and had not been able to find anything that could handle style/colour and sizes involved with apparel or for that matter most fashion products. My first evaluation gave me a glimpse of an extremely versatile piece of software but because of my attachment and familiarity to our existing system could not see the benefits of what Cin7 had to offer.
After 6 months I discovered Cin7 was available as a monthly subscription that represented excellent value for what was on offer so decided to have another look at it with a more open mind. WOW. What I discovered was an extremely well developed and powerful program that had a lot to offer anyone in the fashion business or for that matter any business. It also developed enough to accommodate the growth of your business up to a larger scale.
From the apparel perspective we not only manufacture but also have retail which most software systems struggle to deal with. Cin7 manages this very well.
I have only scratched the surface of the program and based on my initial use of Cin7 can only say how much I underestimated its capabilities.
The support to date has been excellent especially with getting set up.
The user interface once you have learnt the basics is very easy to get to grips with as there is a pattern that follows through on most of the main templates that are used.
Based on my experience with Cin7 I would recommend getting some initial training to gain a better understanding of what the system can do for you because setting it up in the beginning to meet your requirements will reward you with a software package that will help getting your team on board as well as provide you with a valuable reporting system.
Another benefit is because it is cloud based you can utilise it from anywhere you have an internet connection which has allowed me to operate from anywhere I happen to be.
My background is 40 years in the clothing industry both as a manufacturing wholesaler and a retailer with 20 years of developing a bespoke software system for our business."
Pricing starts from $299 per month.
Contact Cin7 for full pricing information.
Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition
Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers
Cin7 processes sales over multiple channels with all stock synced in real time
Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations
Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price
Cin7’s cloud POS can continue to work even when not connected to the internet
Below are some frequently asked questions for Cin7.
Cin7 offers the following pricing plans:
Starting from: US$299,00/month
Pricing model: Subscription
Free Trial: Available
Pricing starts from $299 per month.
Contact Cin7 for full pricing information.
Cin7 offers the following features:
Cin7 has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Cin7 supports the following languages:
Cin7 has the following pricing plans:
We do not have any information about what devices Cin7 supports
Cin7 integrates with the following applications:
9 Spokes, Capsule, Crossfire Cloud EDI, Magento, Mailchimp, QuickBooks, QuickBooks Online, SphereWMS, StarShipIT, Xero
Cin7 offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials