Ignition
About Ignition
From proposals to payments, Ignition simplifies every step—empowering professional services to sell, bill, and get paid. Automate agreements, billing, payment collection and workflows to boost efficiency, revenue and cash flow.
Ignition is trusted by over 7,500 service-based businesses, including accounting, bookkeeping, agencies, consulting and financial services.
To date, Ignition customers have generated US $9b in revenue via the platform.
✓ Automated billing and payments
✓ Impressive online proposals
✓ Effortless engagement letters and contracts
✓ Automated workflows
✓ Business dashboard insights
Key benefits of Ignition
Reclaim revenue
Stop doing work for free. Start engaging clients with a clear scope of work, pricing and terms from day one with branded online proposals and engagement letters. When the scope changes, simply adjust your services or bill instantly for ad hoc work.
Reclaim time
Stop wasting precious time on admin. Start saving countless hours with templated proposals that are quick to create and send, and easy for clients to sign. Then simply set and forget as automated workflows swing into action to take care of invoicing and payment collection.
Eliminate accounts receivable
Stop chasing clients for late payments. Start capturing payment details upfront in proposals and automating fee collection. When you connect Ignition to QuickBooks Online or Xero, invoicing and reconciliation is automated.
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Reviews
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- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing for finances
Reviewed on 2024/09/03
It's pretty good platform and easy to use.
It's pretty good platform and easy to use.
Pros
It's functionality to help in billing and proposals is pretty smooth and adaptive.
Cons
Refund takes too long to hit the bank account.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our ONE platform for proposals, invoicing, and AR!
Reviewed on 2023/07/21
Coming from a different field, and needing to learn how to manage proposals/invoicing/payment...
Coming from a different field, and needing to learn how to manage proposals/invoicing/payment collection quickly, Ignition has been incredible. We started around March of 2021 and have been extremely happy with the ease of proposal creation + sending (clear PDF versions, automatic reminders to prospect, visibility into when a prospect has viewed the proposal, multiple templating options and clear platform design), invoicing (I set up invoices to automatically run during the month and don't have to worry about collection unless I get an email that payment failed!), and payment collection. Ignition sends helpful emails like credit card expirations and payment failures! I really appreciate how I can utilize the different updates and changes they make to the platform, but I don't have to take courses to understand how to use Ignition! My concerns are promptly addressed, and meeting quarterly with our Key Account Manager has helped us tremendously!
Pros
All of the features on one platform; integrates with Quickbooks
Cons
Sometimes the site VERY TEMPORARILY (1-5 minutes, every six months or so, has been my experience) unavailable! The pro is that the improvements have been awesome!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 1.0 /10
Amazing !
Reviewed on 2023/11/26
Pros
Good, easy-to-use software that allows you to send proposals to people all over the world, plus its customer service is friendly.
Cons
I haven't used it for a long time so for the moment I haven't found any disadvantages yet.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Time Saver, Bill Collector and Helps You Maintain Comliance
Reviewed on 2023/01/25
Very happy and can recommend. I run a very small firm, so I originally thought the cost was...
Very happy and can recommend. I run a very small firm, so I originally thought the cost was prohibitive for my expected level of use. But the subscription is well worth it. I have used it more often than expected & for reasons I didn't initially envisage, and the time it has saved is well worth it's cost in relation to my time that has been freed up. Finally, as a small, newish firm, it has introduced a level of professionalism to client facing materials that was lacking with my earlier processes.
Pros
* Being able to collect client direct debit payment.* Being able to quickly draft a engagement agreement or authority document.* It's quite easy to use with a simple interface, and good customer client. This is excellent & very practical.
Cons
* They tried to change the pricing model (remove a discount) even though I was originally promised a particular discount in perpetuity. It must be noted though that when I made a point of this, they were understanding and happy to honour the original discount promise.* Some features were still lacking, e.g. the ability to change pricing without have to re-do the whole process. But again, it should be noted, I think this has been updated and now rolled out (although I haven't used it yet).
Reasons for Switching to Ignition
* They were partnered with a bookkeeping association I am part of.* It appeared to be specialist accounting and practice software, and not just generalised eSignature software.* It appeared to have a greater deal of automation and secondary features that the others didn't.Response from Ignition
Thanks Axel for your kind review. You do now have the ability to edit active services in the proposal editor and send notification to your clients. You can get info on that, and all of Ignition's latest updates here: https://www.ignitionapp.com/whats-new
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Keeping compliant and integrations!
Reviewed on 2023/02/02
Customer service and help is amazing. Instant replies and support.
Customer service and help is amazing. Instant replies and support.
Pros
The integrations with Karbon and Xero.When a proposal is signed Ignition intelligently creates the predetermined job and contact in Karbon. This allows for a seamless experience and job management. Having engagement letters and the ability to manage payments are also very important and useful.
Cons
We would love to be able to automatically on charge bank and card processing charges without having to include this in our proposal. More integrations (without zapier) to software like hubspot. Also an improved integration with Karbon (where we can sync contacts and jobs without having the proposal being accepted).
Alternatives Considered
GoProposalReasons for Choosing Ignition
A lot more functionality.Reasons for Switching to Ignition
Ignition fit our purposes. The software overall looks better engineered (from functionality to integrations to over appearance and ease of use)Ignition FAQs
Below are some frequently asked questions for Ignition.Q. What type of pricing plans does Ignition offer?
Ignition offers the following pricing plans:
- Starting from: US$39.00/month
- Pricing model: Subscription
- Free Trial: Available
Ignition pays for itself from your first client acceptance. Ignite your business, client relationships and first impressions with our free 14 day trial. There are three plans available. Starter Plan - All the essentials to engage clients seamlessly and get paid effortlessly. $69/month (paid annually) or $79 (paid monthly). Professional Plan - Upsell services to grow revenue and run your business on autopilot. $149/month (paid annually) or $169 (paid monthly). Scale Plan - Standardize client engagements as you scale your large business. $369/month (paid annually) or $399 (paid monthly). There are three plans available. Starter Plan - All the essentials to engage clients seamlessly and get paid effortlessly. $65/month (paid annually) or $75 (paid monthly). Professional Plan - Upsell services to grow revenue and run your business on autopilot. $129/month (paid annually) or $149 (paid monthly). Scale Plan - Standardize client engagements as you scale your large business. $315/month (paid annually) or $375 (paid monthly).
Q. Who are the typical users of Ignition?
Ignition has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Ignition support?
Ignition supports the following languages:
English
Q. Does Ignition support mobile devices?
Ignition supports the following devices:
Q. What other apps does Ignition integrate with?
Ignition integrates with the following applications:
Gusto, Karbon, ProConnect, ProConnect Tax, QuickBooks Online, Xero, Zapier
Q. What level of support does Ignition offer?
Ignition offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
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