Appsee Overview

What is Appsee?

Appsee is the leader in qualitative mobile app analytics, utilizing user session recordings, touch heatmaps and user analytics to uncover UI & UX issues, and achieve ambitious app KPIs. Appsee does this by adding a visual layer of data on top of the numerical layer, so you can quickly dive in deeply to your users' experience and come out with actionable insights. As a widely acclaimed platform, Appsee has given some of the top brands in the world that extra edge to stay ahead of the competition.

Appsee Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Subscription
Value for money

Start Your 14-Day Free Trial
Completely free, all features included
No credit card required


Appsee Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 4 others, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Appsee Heatmaps
Appsee Navigation paths
Appsee User Query Builder
Appsee User Query Builder
Appsee Real-time Analytics
Appsee User Logs
Appsee video Appsee screenshot: Appsee Heatmaps Appsee screenshot: Appsee Navigation paths Appsee screenshot: Appsee User Query Builder Appsee screenshot: Appsee User Query Builder Appsee screenshot: Appsee Real-time Analytics Appsee screenshot: Appsee User Logs

Appsee Reviews

Appsee Reviews

Overall rating
4,3
/
5
Excellent
7

Very good
1

Average
1

Poor
0

Terrible
1

Value for Money
3,9
Features
4,1
Ease of Use
4,7
Customer Support
4,1
80% recommended this app
Sara C.

Expensive, but good value for money


Verified Reviewer

Best business decision you'll make


Chris A.

Absolutely terrible experience using it on Phonegap

None due to instability, it actually damaged our offering.


Verified Reviewer

A must for mobile UX designers


Verified Reviewer

Taking your mobile analytics to the next level.

Great UI and UX heatmaps and user behaviour.


Sara C.
Industry: Telecommunications
Company size: 2-10 Employees

Expensive, but good value for money

Used Daily for 1-5 months
Reviewed on 2019/08/07
Review Source: Capterra

Pros

- Seeing our actual user behavior
- Heatmaps to better understand usage
- Videos according to funnel completions and drop offs

Cons

- Cost
- We use sampling in order to keep the costs down and that can sometimes mess with the data we are seeing

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Consumer Goods
Company size: 10 000+ Employees

Best business decision you'll make

Used Daily for 1+ year
Reviewed on 2018/08/30
Review Source: GetApp

Pros

Integrating Appsee in our app was one of the best business decisions we’ve made, it’s that good. We used to only rely on traditional analytics solutions like Mixpanel, which is still very important, don’t get me wrong, but something was always missing. You know that something is wrong with a particular metric in your app, but you don’t know why.
Appsee completely eliminated this concern by giving us the ability to see exactly how our users interact with specific screens within the app and also pinpoint specific areas we need to focus on, like first sessions or crashed sessions and unresponsive gestures.

Cons

Pricing is a tiny bit steep BUT after using for a while now, I would go as far as to say that some of the insights you’re getting are priceless.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Chris A.
Industry: Sports
Company size: 11-50 Employees

Absolutely terrible experience using it on Phonegap

Used Daily for 1-5 months
Reviewed on 2017/07/10
Review Source: Capterra

None due to instability, it actually damaged our offering.

Pros

Video of the users using the app is helpful for identifying UX behaviour in app. The funnels are fairly weak but somewhat useless.

Cons

We found the product massively unstable, it caused crashes on both Android and iOS. It cost us users, and credibility. Their customer support was the WORST I have ever experienced from any company. They have no regard for you the customer. We tore the product out after 2 months. I would not recommend them to anyone, and we are now implementing a competitive solution without issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Verified Reviewer
Industry: Retail
Company size: 10 000+ Employees

A must for mobile UX designers

Used Daily for 1+ year
Reviewed on 2018/08/30
Review Source: Capterra

Pros

You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. And that’s exactly the beauty of Appsee. It has so many great features for everyone that it’s just a shame not to use it. I, as a product manager, love to have the UI analysis dashboard so I can FINALLY understand what my UX designer is talking about when he says we have an issue with the checkout screen’s design.

Cons

Only supports mobile apps, so this means it is not a stand-alone solution and you’ll have to get a different desktop tool if you own both mobile and desktop products. But as far as mobile goes, this is hands-down the best option.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer

Taking your mobile analytics to the next level.

Used Daily for 1+ year
Reviewed on 2018/07/17
Review Source: Capterra

Great UI and UX heatmaps and user behaviour.

Pros

There is so much to like about the software, The screen heat maps are one of the most used by my team to refine UI and UX. we can see where users are tapping, swiping, gesturing etc. Also the ability to easily create funnels and cohorts are a major plus. UI travel journey and behaviour gives new visual insights into your mobile products.

Cons

Its not cheap, so unless you take UI and UX analytics very seriously and constantly monitor and change things, then i would say this software is not fo you.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
7,4/10
Based on 10 user ratings
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Appsee Pricing

Appsee Pricing

Starting from
N/A
Free Trial
Free
Subscription
Value for money

Start Your 14-Day Free Trial
Completely free, all features included
No credit card required

Start Your 14-Day Free Trial
Completely free, all features included
No credit card required

Value for Money
3,9/5
Based on 10 user ratings
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Appsee Features

Appsee Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4,1/5
Based on 10 user ratings
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Categories

Additional information for Appsee

Additional information for Appsee

Key features of Appsee

  • Automatic Events
  • Conversion Funnels
  • Crash Recordings & Symbolication
  • Easy Integration
  • Extensive User Journeys
  • Low Footprint
  • RealTime In-App Analytics
  • Remote Configuraton
  • Retention Analytics
  • Touch Heatmaps
  • User Session Recordings

Benefits

User Recordings:
Watch real user sessions (auto captured) and sort with powerful filtering, understand EXACTLY how users interact with your app, pinpoint errors and opportunities for optimization.

Touch Heatmaps:
Observe touch heatmaps of all the gestures performed in every screen of your app, identify unresponsive gestures and popular gestures to enhance A/B testing strategies.

Realtime In-App Analytics:
Quicky gather valuable insights on user behavior and user experience via clear-cut analytics, without pre-defining any events or hooks.

User Journeys:
Understand how new and returning users navigate through your app, learn about their behavior by observing which paths they take the most, and which paths are their least favorite.

Automatic Events:
Save valuable time via Appsee's auto detection and tagging of screens, buttons and user actions within your app. No need to pre-define any events.

Crash Recordings:
Watch recordings of crashed sessions and review symbolicated crash reports to see the exact sequence of user events that led to a crash. Appsee detects crashed sessions automatically

Conversion Funnels:
Create unique conversion funnels, allowing you to track how many users complete each step of the funnel and how many drop off, then watch relevant user recordings to learn more.

Retention Analytics:
Examine user retention metrics such as how often your users return within a particular time-frame, how many users never return, and what is the average time between each user session.

Low Footprint:
Appsee’s SDK is lightweight & works smoothly in the background without impacting your app's performance.

Easy Integration:
Integrate Appsee's mobile analytics solution via a single line of code, it takes less than a minute.

User Analytics: Appsee's User Query Builder that lets you ask highly complex questions about your users & get answers in seconds.

A Powerful Combo:
Appsee’s platform combines the best of both worlds - numerical data helps identifying the issues, while qualitative analytics tools will allow you to dive deeper and understand the reasons behind these issues

3rd Party Integrations:
Appsee offers integrations with leading 3rd party vendors that extend Appsee's capabilities and allow you to obtain the best understanding of your users' behavior.

Appsee FAQs

Appsee FAQs

Below are some frequently asked questions for Appsee.

Q. What type of pricing plans does Appsee offer?

Appsee offers the following pricing plans:

Pricing model: Free, Subscription

Free Trial: Available

Start Your 14-Day Free Trial Completely free, all features included No credit card required

Q. What are the main features of Appsee?

Appsee offers the following features:

  • Automatic Events
  • Conversion Funnels
  • Crash Recordings & Symbolication
  • Easy Integration
  • Extensive User Journeys
  • Low Footprint
  • RealTime In-App Analytics
  • Remote Configuraton
  • Retention Analytics
  • Touch Heatmaps
  • User Session Recordings

Q. Who are the typical users of Appsee?

Appsee has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Appsee support?

Appsee supports the following languages:

English

Q. What type of pricing plans does Appsee offer?

Appsee has the following pricing plans:

Free, Subscription

Q. Does Appsee support mobile devices?

We do not have any information about what devices Appsee supports

Q. What other apps does Appsee integrate with?

Appsee integrates with the following applications:

Adobe Marketing Cloud, Crashlytics, Decibel, Google Analytics, Kochava, Optimizely, Rivery, Salesforce Marketing Cloud, Salesforce Sales Cloud, Slack

Q. What level of support does Appsee offer?

Appsee offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials