Realtrac

Realtrac

Real-Time ERP system.

4.1/5 (59 reviews)

Realtrac Overview

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing, inventory, job costing, shipping, invoicing, quality and management reports.

Pricing

Starting from
US$1 290,00
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, India, Latin America, Middle-East and Africa, United Kingdom, United States

Supported Languages

English

Realtrac Reviews

Overall rating
4.1/5
80% positive reviews
23
Excellent
24
Very good
8
Average
3
Poor
1
Terrible
Erik J.

How Realtrac changed the way we do business

Used Daily for 2+ years
Reviewed on 2019/08/22
Review Source: Capterra

Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.

Pros

I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.

Cons

The only issue I have is the loading times when it comes to selecting different modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jay A.

Good at Big Picture, Some Shortcomings and Missing Features

Used Daily for 2+ years
Reviewed on 2019/08/01
Review Source: Capterra

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.

Pros

It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

Cons

My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP!

The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

6.0/10
Kylan H.

Great System, Everything We Needed Without the Crazy Complexity

Used Daily for 1+ year
Reviewed on 2018/11/16
Review Source: Capterra

We are very pleased. They've got a great system and fantastic to work with.

Pros

1. Easily track the amount of time spent and cost of individual jobs. People out on the shop floor don't mind clocking in and out of operations because it's so quick and easy.
2. It is everything we needed without the unnecessary complexity. Finding that balance between functionality and complexity is hard and RealTrac nailed it.
3. Developers are very responsive to feature requests or the rare glitch. Great people to work with. They're very active in bringing useful updates.
4. It's a network license, you can put RealTrac on as many computers as you want. Plus logging in past your number of licenses still gives you up to 10 minutes, thus nobody gets automatically booted. Some network licenses (from other companies) won't even let you log on which means you have to go find who left the program up on a random computer. RealTrac's gives you grace, which is great.
5. Training is not pay by the hour, it's basically unlimited, plus we are easily able to do remotely; both of which saves thousands of dollars.

Cons

1. Lacks a central analytics center for mining all the data we create (different sections of the ERP can create reports). However, as I write this I know they are releasing a new reporting platform to hopefully address this.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Daniel W.

First ERP experience

Used Daily for 2+ years
Reviewed on 2018/11/27
Review Source: Capterra

Pros

The software seems very comprehensive and is always improving. RealTrac queries customers and listens to suggestions and incorporates them as demand warrants. It is a statement to their dedication to customer satisfaction. The parts of the software I have used is very well done.

Cons

It seems they "manually" configure the window instead of letting Windows do it. As a result, the minimize/maximize/close buttons have duplicates in the middle of the window and when I maximize the window, I loose a little, because it doesn't recognize the I have my task bar on the right.

Also, the report generator could be a little more user friendly. I am pretty computer literate/power user and I have not really been able to figure it out, or get deep enough to find out that its' easy, which is a testament to the difficulty .

Response from Mindbridge Systems

Hi Daniel,

Thank you very much for your review. We strive to provide excellent customer service and we rely on our customer¿s ideas and suggestions to drive our developments. We are happy that you have experienced our customer-centered approach. In regards to your reference to the configuration of windows, our technical team will be reaching out to you shortly as this has changed in a more recent release.

Thank you,
Jeremy Klosowski

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Shane M.

Realtrac ERP being used in a CNC machine job shop environment.

Used Daily for 2+ years
Reviewed on 2017/02/27
Review Source: Capterra

Realtrac has been a great resource for quickly estimating upcoming projects and large scale bids on a variety of machines, work types and work stations. We offer many post-production processes at our facility that include a combination of some or all of the following: cleaning equipment, manual equipment, manual labor, ongoing consumable items and a variety of packaging materials and clean room supplies. The ability to affix real known costs to all of these things for any specific job has helped ensure that we are quoting our cost very accurately and not unexpectedly raisin our customer's pricing on subsequent orders.

Pros

Work step customization. Attaching files to jobs or part numbers.

Cons

1) Time card time display is inaccurate and not fixable, therefore not being utilized. 2) For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers. 3) Overall look and feel of the software and reporting sheets feel antiquated, like it was developed in the late 90's.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

5.0/10

Realtrac Pricing

Starting from
US$1 290,00
Pricing options
Free Trial
Value for money

Starts At: $1,290.00 including initial training.

Realtrac Features


  • API
  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Realtrac

Key features of Realtrac

  • Easy to use.

Realtrac FAQs

Below are some frequently asked questions for Realtrac.

Q. What type of pricing plans does Realtrac offer?

Realtrac offers the following pricing plans:

Starting from: US$1 290,00

Free Trial: Not Available

Starts At: $1,290.00 including initial training.

Q. What are the main features of Realtrac?

Realtrac offers the following features:

  • Easy to use.

Q. Who are the typical users of Realtrac?

Realtrac has the following typical customers:

Mid Size Business, Small Business

Q. What languages does Realtrac support?

Realtrac supports the following languages:

English

Q. What type of pricing plans does Realtrac offer?

We do not have any information about what Realtrac pricing plans

Q. Does Realtrac support mobile devices?

We do not have any information about what devices Realtrac supports

Q. What other apps does Realtrac integrate with?

Realtrac integrates with the following applications:

Sage 50 Canada, Sage 50cloud, SphereWMS

Q. What level of support does Realtrac offer?

Realtrac offers the following support options:

Online Support, Phone Support, Video Tutorials