Realtrac

Real-Time Shop Management System

4,1 /5 (61 reviews) Write a Review!

Realtrac Overview

What is Realtrac?

It processes and tracks jobs in real-time from estimating through order entry, loading, scheduling, purchasing, routing, inventory, job costing, shipping, invoicing, quality and management reports.

Realtrac Overview

Pricing

Starting from
US$189,00/month

Pricing options

Free Trial
One Time License
Subscription
Value for money

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership


Realtrac Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Realtrac video Realtrac video Realtrac video Realtrac screenshot: Realtrac screenshot: Realtrac screenshot: Realtrac screenshot: Realtrac screenshot: Realtrac screenshot:

Realtrac Reviews

Realtrac Reviews

Overall rating
4,1
/
5
Excellent
25

Very good
24

Average
8

Poor
3

Terrible
1

Value for Money
4,2
Features
3,9
Ease of Use
4
Customer Support
4,4
80% recommended this app
Verified Reviewer

Finally a shop management program that works for a Job Shop

Realtrac has really helped organize our shop without creating extra work for our employees.


Keith B.

A long look, great decision

Amazed at how they train. No need to guess, no need to carve out days of forgetful training. Instead Training is as fast as one can absorb. Training is built upon the previous steps. Allowed our business to dictate training direction. Several times before a training session looked at my question as trivial. Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's. The complete process expedites muscle memory, building the retention for a successful implementation.


Verified Reviewer

Realtrac review experience

Using Realtrac is not my first ERP experience. I found moving into Realtrac to NOT be very intuitive.


Erik J.

How Realtrac changed the way we do business

Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.


Jay A.

Good at Big Picture, Some Shortcomings and Missing Features

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.


Verified Reviewer
Industry: Machinery
Company size: 11-50 Employees

Finally a shop management program that works for a Job Shop

Used Daily for 2+ years
Reviewed on 2018/11/16
Review Source: Capterra

Realtrac has really helped organize our shop without creating extra work for our employees.

Pros

It is extrememly customizeable - You determine how much of each portion of the program really applies to your situation.

Cons

Would really like to see a way to archive old Jobs. Our daily backup is over 50Gb

Response from Mindbridge Systems

Hello,

Thank you for posting your review. We have noticed that you posted as private, but i would like to reach out to you to show you how to archive the old jobs that you speak of as a con. This is a very easy process. Please contact me at 734-793-3816 when you have a moment.

Thank You,
Jeremy Klosowski

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Keith B.
Industry: Machinery
Company size: 2-10 Employees

A long look, great decision

Used Daily for 1-5 months
Reviewed on 2020/07/31
Review Source: Capterra

Amazed at how they train. No need to guess, no need to carve out days of forgetful training. Instead Training is as fast as one can absorb. Training is built upon the previous steps. Allowed our business to dictate training direction. Several times before a training session looked at my question as trivial. Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's. The complete process expedites muscle memory, building the retention for a successful implementation.

Pros

The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.

Cons

Same as in all software, time to build the data. The choice was to not drop all past data in but to build from this point forward. This means at times go back and enter data from the past system. Our choice, it was not a requirement.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Machinery
Company size: 11-50 Employees

Realtrac review experience

Used Daily for 2+ years
Reviewed on 2018/11/26
Review Source: Capterra

Using Realtrac is not my first ERP experience. I found moving into Realtrac to NOT be very intuitive.

Pros

The Load Charts are easy to use and helpful. Drag and drop of drawings and other documentation is easy and helpful.

Cons

Materials and inventory management is difficult to manage. It should be possible to assign multiple units of measure to a part. Often we buy in one UOM and then use or sell using a different UOM. MRP should be able to give you a list of what is needed by vendor. One should be able to purchase from MRP. When doing an estimate, we should be able to do a Complex Estimate. Report screen should only show the reports one can print, not a bunch of reports one can't print.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Erik J.
Industry: Machinery
Company size: 2-10 Employees

How Realtrac changed the way we do business

Used Daily for 2+ years
Reviewed on 2019/08/22
Review Source: Capterra

Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.

Pros

I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.

Cons

The only issue I have is the loading times when it comes to selecting different modules.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jay A.
Industry: Defense & Space
Company size: 2-10 Employees

Good at Big Picture, Some Shortcomings and Missing Features

Used Daily for 2+ years
Reviewed on 2019/08/01
Review Source: Capterra

Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.

Pros

It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.

Cons

My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP!

The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

User recommendation
8/10
Based on 61 user ratings
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Realtrac Pricing

Realtrac Pricing

Starting from
US$189,00/month
Free Trial
One Time License
Subscription
Value for money

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

Value for Money
4,2/5
Based on 61 user ratings
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Realtrac Features

Realtrac Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
3,9/5
Based on 61 user ratings
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Categories

Additional information for Realtrac

Additional information for Realtrac

Key features of Realtrac

  • Easy to use.

Realtrac FAQs

Realtrac FAQs

Below are some frequently asked questions for Realtrac.

Q. What type of pricing plans does Realtrac offer?

Realtrac offers the following pricing plans:

Starting from: US$189,00/month

Pricing model: One Time License, Subscription

Free Trial: Not Available

Offers multiple options. 1. Monthly "No-Contract" SaaS. 2. Annual "No-Contract" SaaS. 3. On Premise Ownership

Q. What are the main features of Realtrac?

Realtrac offers the following features:

  • Easy to use.

Q. Who are the typical users of Realtrac?

Realtrac has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Realtrac support?

Realtrac supports the following languages:

English

Q. What type of pricing plans does Realtrac offer?

Realtrac has the following pricing plans:

One Time License, Subscription

Q. Does Realtrac support mobile devices?

We do not have any information about what devices Realtrac supports

Q. What other apps does Realtrac integrate with?

Realtrac integrates with the following applications:

QuickBooks Online Advanced, Sage 50cloud, Sage 50cloud, SphereWMS

Q. What level of support does Realtrac offer?

Realtrac offers the following support options:

Video Tutorials, Online Support, Phone Support