Glofox

Glofox

Best Boutique Gym & Fitness Studio Management Software

4.7/5 (168 reviews)

Glofox Overview

"A powerful cloud based platform that provides your gym or fitness studio with innovative management software. Request a demo today to know more!

Turn website visitors into leads and customers by creating seamless journeys with our Lead Capture tool. With social integrations with the Facebook Pixel, you can easily retarget to your website visitors ensuring that a you never lose a potential lead.

With our branded mobile app, your members can book classes,, join waitlists, set up payment details and keep up-to-date on news about your fitness business. Your staff can book members, take payments and keep track of all attendees for the classes.

Process payments globally in one easy to use platform we have designed to make the process straightforward and without any hidden charges. In a global marketplace that is constantly evolving, our enterprise fitness software built for franchises and chains continues to be at the forefront of innovation - to give you the best in international mobility.

Gaining insights is always important for any business to succeed. Our cloud based platform will provide you with the latest business intelligence and marketing insights so you can improve performance across all your fitness franchises. Easily manage multiple locations - switch between members, trainers and locations - and get a 360 degree view on your entire business."

Pricing

Starting from
US$110,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported Languages

English

Glofox Reviews

Overall rating
4.7/5
93% positive reviews
138
Excellent
19
Very good
2
Average
2
Poor
7
Terrible
Eduardo V.

Managing Studios Made Easy

Used Daily for 1+ year
Reviewed on 2019/08/29
Review Source: Capterra

About 80% of our payments are now through recurring subscriptions. This has helped us increase our retention rate. Another big plus has been the ability to measure our marking efforts through the Facebook Pixel. In a nutshell it has been easy to use, our customers are happy and the software has given us information on how to grow more consistently. When ever I have trouble it is really easy to contact the support team which has been very helpfull.

Pros

Their Facebook Pixel has allowed us to measure our acquisition cost and take better decisions on our digital marketing efforts. I love that it is easy to schedule classes, set up membership plans and visualize basic revenue data. This leaves me time study the numbers and work on improving my KPIs. As an extra point our customers love the our Glofox personalized App and it has been really easy to integrate the system into our webpage.

Cons

Although I get basic information, I could use more detailed reports. They still have a way to go in allowing customers to book a specific spot in a class and other minor plug ins... but I don’t have any mayor complaints.

Response from Glofox

Hi Eduardo,

Thanks for sharing your positive experience with Glofox.

We are delighted to hear that you've had such a positive experience with us.

We are always updating our software with solutions for your business so we will keep note of your feedback on Reports.

Looking forward to seeing your business grow and succeed with Glofox!

Yours in fitness,
The Glofox Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stephen R.

Happy i made the switch to Glofox!

Used Daily for 6-12 months
Reviewed on 2018/01/30
Review Source: Capterra

Pros

I like the visual appeal and layout of the software and how easy it makes it for people to book in online but also how easy it makes it for me to be able to allow clients to buy online courses and workshops as well as classes. (Senior account executive) contacted me initially when i was setting up in business but at that stage i had signed up with MBO and I wasn't going to change but fast forward a year and I actually got in touch with rep to talk about their software as my online sales weren't as strong as I wanted them to be. The changeover was made as painless as it could be, a lot of the credit for this has to go to my account manager and his customer support team, who are very good at what they do and I speak with rep on a regular basis which helps greatly when like me you're trying to grow your business. The partnership between Glofox and Yoga Alliance Professionals is also a big plus for me but in relation to growing my business, nothing tops having our own custom studio app which i am delighted to say is now starting to perform really well ( not much use having an app if you don't know how to utilise it or promote it and for this i have to thank account manager for showing me the way). i now feel like i have software that matches my ambitions for my business. It hasn't all been plain sailing but what is!. I really believe in Glofox and can see them going from strength to strength in the future.

Cons

The cons that i have experienced are simple, sometimes the software suffers from bugs but i know that Glofox work hard to eradicate this and in my experience the customer support team always have a solution to help you navigate around this until they find the problem so for me it's something i can live with as the updates and new additions to the software plus the fact that i can see through their reports, exactly where my business is growing.

Response from Glofox

Hi Stephen! Great to hear that you're delighted with your decision to switch from Mindbody. It's been an absolute pleasure working with you and there's nothing better than watching your business grow and succeed! Yours in wellness, The Glofox Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Andrew D.

Watch out MindbodyOnline, there's a new kid on the block!

Reviewed on 2016/04/05
Review Source: Capterra

I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate!

If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date:

On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at '195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford.

On the other hand, I had Glofox. Their pricing packages range from '80-'140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me!

Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place!

Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Response from Glofox

Hi Andrew,

Thanks for writing a review. We appreciate the kind words!

It's been an absolute pleasure to work with you and the team at Personal Health. Also, very exciting to see the results you've achieved in such a short space of time!

Yours in fitness,

Timmy | Glofox Head of Support

Rating breakdown

Ease of Use
Customer Support

Mark M.

Outstanding Product, Excellent Customer Service

Used Daily for 6-12 months
Reviewed on 2016/07/08
Review Source: Capterra

I could not be happier. I have set up software for Fitness studios and gyms I have worked at and have used in my own studio when I setup, so I have experience with a lot of software in the fitness market. But Glofox has it all, and the customer service is brilliant. They offer apps for your clients to check-in and update their info, they offer engagement tools and detailed reports for me to run my business. It has everything we could ever want. The best part of the software is the regular and constant updates they are putting into it. They are ahead of the curve with what is needed to help grow my business and give me the tools I need to do that. Big thumbs up, great job team Glofox

Pros

I like pretty much everything. My members get a really modern app with a ton of features that allow them to manage their own schedule and not have to constantly contact me for bookings or payments. I get a lot of easy to use features that automate a lot of the repetitive tasks I have been doing, plus its really easy to see how your business is doing with the reporting tool. It also auto charges clients on a monthly basis so I don't have to chase payments. And their support team basically did all the setup for me walking me through everything. they are super helpful!

Cons

I like everything about it. I can't think of how they could improve it.

Response from Glofox

Hi Mark,

Thanks for taking the time to write a review. Delighted to hear that Glofox is all round the perfect solution for your business!

It's been a pleasure working with you and the team.

Yours in fitness,

Timmy | Glofox Head of Support

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Carlos C.

Very happy with our experience and decision to utilize Glofox as our fitness studio software.

Used Daily for 1-5 months
Reviewed on 2017/08/07
Review Source: Capterra

Saved time, effort,man-hours on administrative task.

Pros

From the very start the experience has been better than expected. The sales department immediately returned our call when initially inquiring about the software. They provided the answers to all our questions and scheduled a demo as soon as possible since we were on an aggressive timeline of trying to open our studio within 6 weeks of contacting Glofox. From onboarding, to setting things up, to getting us rolling within that timeframe was very impressive. Our questions while implementing were answered in a timely fashion and the online knowledge based articles they have on the product are very helpful and provided recorded steps of a lot of the task which make it even easy to implement. The smartphone app that comes with the package has been a blessing in disguise as it saves time and man hours allowing the members to see and schedule classes, pay for memberships, purchase merchandise, see studio news and updates right from the palm of their hands! Our members love the ease and use of the app not to mention us as small business owners. Last but not lease our post sales have been very impressive at this point and we believe the Glofox application has played a big role since it puts our business right in the hands of the potential and now members of our fitness studio. In the first week, we already have 31 members signed up for one our various packages via the app. As of this writing another 17 potential members have downloaded the app. Not to bad for the first week in business

Cons

There should be a way of modifying or even copying and pasting certain things within the dashboard like memberships, classes, etc...

Response from Glofox

Hi Carlos,

Thanks for taking the time to write a fantastic review of Glofox! Your feedback is really important to us, so thanks for sharing.

Yours in fitness,
The Glofox Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Glofox Pricing

Starting from
US$110,00/month
Pricing options
Free Trial
Subscription
Value for money

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Glofox Features

  • Activity Dashboard
  • Attendance Management
  • Automated Scheduling
  • Automatic Notifications
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Credit Card Processing
  • Custom Forms
  • Customer Database
  • Electronic Payments
  • Event Scheduling
  • POS
  • Recurring Billing
  • Reporting & Statistics
  • Time & Attendance Tracking
  • Website Integration

  • Automatic Reminders
  • Registration Management

Additional information for Glofox

Key features of Glofox

  • Access control system integration
  • Automated waiting list
  • Branded Member App
  • Class and appointment scheduling
  • Class updates, due payments
  • Marketing tools
  • Member reminders and notifications
  • Membership management
  • Online and mobile booking
  • Online and mobile payments
  • Online and mobile payments
  • Online payments
  • Recurring payments
  • Reporting and analytics
  • front desk kiosk

Benefits

1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.

2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.

3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.

4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.

Glofox FAQs

Below are some frequently asked questions for Glofox.

Q. What type of pricing plans does Glofox offer?

Glofox offers the following pricing plans:

Starting from: US$110,00/month

Pricing model: Subscription

Free Trial: Not Available

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Q. What are the main features of Glofox?

Glofox offers the following features:

  • Access control system integration
  • Automated waiting list
  • Branded Member App
  • Class and appointment scheduling
  • Class updates, due payments
  • Marketing tools
  • Member reminders and notifications
  • Membership management
  • Online and mobile booking
  • Online and mobile payments
  • Online and mobile payments
  • Online payments
  • Recurring payments
  • Reporting and analytics
  • front desk kiosk

Q. Who are the typical users of Glofox?

Glofox has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Glofox support?

Glofox supports the following languages:

English

Q. What type of pricing plans does Glofox offer?

Glofox has the following pricing plans:

Subscription

Q. Does Glofox support mobile devices?

Glofox supports the following devices:

Android, iPhone

Q. What other apps does Glofox integrate with?

Glofox integrates with the following applications:

Facebook, GoCardless, Mailchimp, Stripe, Stripe

Q. What level of support does Glofox offer?

Glofox offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials