Calendly

Calendly

Meeting and appointment scheduling software

4.7/5 (787 reviews)

Calendly Overview

Calendly is a scheduling software for organizing meetings and appointments between individuals and their colleagues, and between businesses and their clients or customers.

Calendly enables users to set their availability preferences, and then send out their own personalized invitation link to arrange meetings or appointments. The invitee is presented with a selection of available times and dates based around the user’s availability, and can make their choice from these. Calendly includes suggested meeting lengths of 15, 30, and 60 minutes, but users can create an unlimited number of different event types to suit their needs, set buffer time between appointments, and enforce a minimum scheduling notice period to prevent the last-minute booking of meetings.

Calendly allows users to set up and send out different invite types, giving invitees the opportunity to select the meeting format, which team member they wish to speak to, or both. Meetings can also be auto-assigned to any staff member available at the time an invitee chooses for their appointment. After invitees respond, they can be directed from the event confirmation page to the user’s site, or a custom ‘thank you’ page.

Calendly automatically sends out custom confirmation emails and event reminders to invitees, and notifies all meeting participants via email if an attendee reschedules. Integrations with Google and Office 365 calendars enable users’ calendars to be automatically updated, with Calendly checking for any booking conflicts before adding events.

Pricing

Starting from
US$8,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, Europe, United Kingdom, United States

Supported Languages

English, French, German, Spanish

Calendly Reviews

Overall rating
4.7/5
95% positive reviews
568
Excellent
178
Very good
31
Average
6
Poor
4
Terrible
Caleb B.

Powerful scheduling functions for sales team demos

Used Daily for 2+ years
Reviewed on 2018/11/15
Review Source: Capterra

If you schedule live events with clients on a regular basis, Calendly provides a clean interface to easily show others your available time slots and allow them to schedule an event. This has proved invaluable for our sales team to do live demos with prospects and not get too many scheduled at once. It also has allowed us to not schedule demos back to back without buffer time in between. That's huge!

Pros

TheThe best thing about Calendly is the ability to set schedules for specific event types! You can set blackout dates, available times, control meeting lengths, automatically add buffer time, limit the number of events scheduled for a single day, and more. This is perfect for setting up live events or meetings on an ongoing basis, but giving yourself enough heads up and flexibility to be in control. You basically give prospective customer the freedom to choose a date and time--but ensure that it fits in your schedule, too. Use this to schedule live demos with clients, training events, or even webinars. It's a great tool, especially for small sales teams that need a controlled flow of sales calls/demos.

Cons

Calendly is restrictive in analytics; for instance, I can't easily see how many people clicked to schedule an event, but didn't follow through. It's also difficult from a user interface standpoint. I find myself looking for settings and menus that are hidden within the slick, clean interface. On the scheduling side, it's pretty easy for clients to schedule events, but you can't customize the date picker--and that's really unfortunate, because I'd like to use it in more places but can't customize the look and feel or functionality.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
David T.

Fast, easy client scheduling

Used Daily for 1+ year
Reviewed on 2018/01/09
Review Source: Capterra

Almost too numerous to list. I even use it to schedule meetings with producers about projects, not just my counseling clients. Custom links, buffering and limit to events per day. Its awesome!

Pros

Is it so easy for my occasional clients to set up video conference calls or one-on-one counseling calls, or group meetings with my company and our various producers spread between Tx and Ca.

One link, and it sends the appointment to my email AND Google calendar, and has a feature that allows the client to reschedule if needed. Another huge plus is the buffering. I can allow for meetings and calls that run extra long. This is very flexible and I can change it on a daily basis.

Set up is fast and easy, you can have multiple events that can be scheduled.

And that's the free account. If you upgrade, you can integrate with many apps and even book paid appointments through the system (Stripe only, tho).

Cloud based, so you don't have to download (yet another) android app. That's a big plus for me, as I do 95% of my work in a browser on a PC.

I have yet to need to contact their customer support, so I gave then 5 stars there, as I find it easy to use.

Cost to use is quite low, compared to other scheduling websites.

Cons

One big issue I have is, I use Opera as my main browser and it dislikes Google. So to use Calendy you need to use Chrome or Firefox to set things up and access all the features.

This is more of a Google issue, not Calendy.

In the paid appointment extra, they only take "Stripe" - if they ever add Square then it'll be well rounded out.

Payment for the level you want is on an annual basis, not month-to-month, so I consider that a negative.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Todd B.

Removes the need to ask 'When is good to meet?' in a remote company

Used Daily for 6-12 months
Reviewed on 2016/10/03
Review Source: Capterra

We've been using Calendly for a little over 6 months at my company. This app makes finding times to meet with colleagues an absolute breeze. Working at a remote company with 90+ people, and specifically on a team of about 20, searching for available time slots in Google Calendar can be VERY time-consuming and challenging. With Calendly you are instantly shown the times available for the person you'd like to meet with. You can choose a time, and instantly add it to your Google Calendar. It sends them a reminder to their calendar as well.

Pros

Scheduling meetings is easy, and I don't ever have to rely on coordinating crazy google calendars with people. If you are setting it up for yourself to have people schedule meetings with you, it's easy to block out times that you are available or unavailable. It's also really great if you work with teams across different time zones as it takes your timezone into account when scheduling times with person/or vice versa, overall it's just one less thing to worry about.

Another super handy feature is the ability to request certain information from the person booking time with you. This makes it easy to request an agenda about the meeting or to perhaps ask a series of questions for recurring meetings with people.

Cons

The only problem I've had is mostly user error. As the one requesting a meeting, I wish there was an easier way to add calendar events to your calendar. I have on a few occasions forgot to add the scheduled time to my calendar (the option is there, I've just missed it a few times) would be awesome if it was automagically added some way to your Google Cal. :)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Ron elius S.

One of the most flexible Scheduling Software in the market

Used Daily for 1+ year
Reviewed on 2018/07/31
Review Source: Capterra

I love the simple UI and UX of this Software.

Pros

I really love how flexible Calendly has to offer, if you need a one-on-one Schedule, Calendly can give you that.
If you have a Team and you need them to schedule a meeting with your Prospects, Calendly has your Team.
If you need one member of your Team to schedule a separate meeting with your other member, Calendly will help you do that.
The integrations are also great, you can integrate Calendly with other meeting software like Zoom for a discovery call, GoToMeeting for Webinars, or even monetize discovery calls with their integration for PayPal or Stripe. Calendly will have those integrated easily.
I cannot stress enough how Calendly can customize your experience if you love certain Branding to be removed or to add, Calendly can do it for you.
There's so much to say but one thing stood out for me, the Timezone is already integrated with the Timezone of your Prospects, meaning, no more late, no-show meetings.

Cons

As much as I love Calendly, there are certain features that I don't like, well, every Software isn't perfect and we do have different take and opinion.
The Availability function to your Calendar, this is for me is confusing, you need to highlight first the day you want to be available until the date of your availability. I just wish Calendly can have a feature where you can just input a certain Date up until your Availability, more like a drop-down menu.
But that's just me, I still love how easy to use this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lindsay V.

Major Time Saver!

Used Weekly for 6-12 months
Reviewed on 2018/08/28
Review Source: Capterra

Each person in our company has a unique calendly link included under their email signature and available to share with clients as the need for a meeting arises. We save TONS of time using calendly and no longer waste time checking calendars, adjusting time zones, emailing back and forth, receiving responses after the proposed dates have passed, worrying we might double book, asking for phone numbers or addresses, etc. When a client schedules through calendly, the event apprears in Gmail with the location included and links to cancel or reschedule if needed. Everything we need "magically appears" without us having to lift a finger. Great asset to our work life and productivity!

Pros

I can share my calendly link with clients and contractors and they can easily schedule a meeting on my calendar without me having to be involved. It is user friendly for them and seamless for me. It requires no attention or maintenance on my part. You can connect calendly to your current calendar so that your availability automatically syncs as you make changes to your day. And this platform is highly workable for all of my needs without having to use a paid version! There are tons of customizations you can set, such as a buffer time to allow for travel between meetings, automatically blocking off or allowing specific times for each day of the week, disallowing bookings within __ hours, etc.

Cons

The ability to figure how exactly where and how to adjust all of the setup preferences is a little quirky. Some of the settings are "hidden" as sub-sections under other preference pages. I took a good bit of time setting and navigating through all of the customization options, but now that those are set, I don't have to think about or touch anything to keep Calendly working for me. With the free version, you can only have 1 meeting time for clients to choose from (for example, using my link, clients only have the option to schedule a 45 minute meeting with me). This is actually preferable to me though, as I don't want my clients to have to make more choices or spend more time in Calendly than needed. Using the free version keeps things simple.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10

Calendly Pricing

Starting from
US$8,00/month
Pricing options
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.

Basic: free.
Premium: $8 per user, per month (billed annually) or $10 per user, per month (billed monthly).
Pro: $12 per user, per month (billed annually) or $15 per user, per month (billed monthly).

Calendly Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Customizable Branding
  • Customizable Templates
  • Electronic Payments
  • Email Integration
  • Reporting & Statistics
  • Third Party Integration

  • Contact Database
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Data Import/Export
  • Mobile Integration
  • Social Media Integration

Additional information for Calendly

Key features of Calendly

  • API access
  • Activity tracking
  • Auto-assigned meetings
  • Automated reminders
  • Automatic email notifications
  • Automatic email notifications
  • Buffer time between meetings
  • Calendar integrations
  • Collaboration tools
  • Customizable branding
  • Customizable email templates
  • Email alerts
  • Event scheduling
  • Group events
  • Knowledge base
  • Microsoft Outlook integration
  • Minimum scheduling notice
  • Minimum scheduling notice
  • Mobile alerts
  • Personal availability preferences
  • Personalized invitation link
  • Pooled team availability
  • Real-time notifications
  • Reporting & statistics
  • Secret events
  • Team availability dashboard
  • Team availability dashboard
  • Team scheduling
  • Unlimited event types
  • iCalendar support

Benefits

  • Users can add links to their event confirmation pages to direct invitees back to their site, or to a custom ‘thank you’ page.

  • Invites can be set up so that invitees can select both the format of meeting they require and which member of staff they would like to speak to.

  • With auto-assigned meetings, invitees can choose a time for their appointment, and it will be automatically allocated to an available team member.

  • If an attendee reschedules, Calendly automatically notifies all participants via email.

  • Premium users can create an unlimited number of event types, in addition to the suggested 15-, 30- and 60-minute meetings.

  • Calendly FAQs

    Below are some frequently asked questions for Calendly.

    Q. What type of pricing plans does Calendly offer?

    Calendly offers the following pricing plans:

    Starting from: US$8,00/month

    Pricing model: Subscription

    Free Trial: Available

    14-day free trial, no credit card required.

    Basic: free.
    Premium: $8 per user, per month (billed annually) or $10 per user, per month (billed monthly).
    Pro: $12 per user, per month (billed annually) or $15 per user, per month (billed monthly).

    Q. What are the main features of Calendly?

    Calendly offers the following features:

    • API access
    • Activity tracking
    • Auto-assigned meetings
    • Automated reminders
    • Automatic email notifications
    • Automatic email notifications
    • Buffer time between meetings
    • Calendar integrations
    • Collaboration tools
    • Customizable branding
    • Customizable email templates
    • Email alerts
    • Event scheduling
    • Group events
    • Knowledge base
    • Microsoft Outlook integration
    • Minimum scheduling notice
    • Minimum scheduling notice
    • Mobile alerts
    • Personal availability preferences
    • Personalized invitation link
    • Pooled team availability
    • Real-time notifications
    • Reporting & statistics
    • Secret events
    • Team availability dashboard
    • Team availability dashboard
    • Team scheduling
    • Unlimited event types
    • iCalendar support

    Q. Who are the typical users of Calendly?

    Calendly has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Calendly support?

    Calendly supports the following languages:

    English, French, German, Spanish

    Q. What type of pricing plans does Calendly offer?

    Calendly has the following pricing plans:

    Subscription

    Q. Does Calendly support mobile devices?

    We do not have any information about what devices Calendly supports

    Q. What other apps does Calendly integrate with?

    Calendly integrates with the following applications:

    ActiveCampaign, Ad Sales Genius, Azendoo, BigMarker, Drip, EasyHire.me, Leadpages, LeadsBridge, Workato, Wrike

    Q. What level of support does Calendly offer?

    Calendly offers the following support options:

    Forum, Knowledge Base, Online Support, Video Tutorials