About EZFacility

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to EZFacility

Key benefits of EZFacility

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, Ireland, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to EZFacility

Images

EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database
View 9 more
EZFacility video
EZFacility video
EZFacility video
EZFacility Software - Easily update schedules EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in. EZFacility Software - EZFacility – Account Setup EZFacility Software - EZFacility allows clients to generate on demand reports EZFacility Software - Improve your client's experience with EZFacility's Self-Service. EZFacility Software - EZFacility – Create new records EZFacility Software - EZFacility client quick search to bring up records EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database

Features

Total features of EZFacility: 70

  • ACH Payment Processing
  • Access Controls/Permissions
  • Activity Management
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Profiles
  • Communication Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Dues Management
  • Email Marketing
  • Employee Management
  • Equipment Tracking
  • Event Management
  • Event Scheduling
  • Event Tracking
  • Facility Management
  • Facility Scheduling
  • Fitness Assessments
  • In-Game Analytics
  • Inventory Management
  • Invoice Management
  • League / Team Management
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing
  • Point of Sale (POS)
  • Registration Management
  • Rental Management
  • Scheduling
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Management
  • Visitor Management
  • Volunteer Management
  • Website Management
  • eCommerce Management

Alternatives

Mindbody

4,0
#1 Alternative to EZFacility
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

WellnessLiving

4,4
#2 Alternative to EZFacility
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

PerfectMind

3,2
#3 Alternative to EZFacility
PerfectMind is a membership management software platform for communities and the health and wellness industry - parks &...

ProClass

4,3
#4 Alternative to EZFacility
ProClass is an online dashboard-based solution for class and events organizers, with features spanning registration,...

Reviews

Overall rating

4,4 /5
(94)
Value for Money
4,2/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,7/5

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Showing 5 reviews of 94
Kip W.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product for FEC or Gym

Reviewed on 2019/04/18

I spent months researching options and talking to companies, ultimately EZ Facility won hands down....

I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.

Pros

Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.

Cons

I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.

Avian B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EZ FACILITY SOFTWARE RULES !

Reviewed on 2019/06/11

EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t...

EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.

Pros

The efficiency, ease, thoroughness is 5 - Star

Cons

Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.

Alternatives Considered

Mindbody

Reasons for Choosing EZFacility

Complicated, no great IT service. He’s to email first for help.

Switched From

Mindbody

Reasons for Switching to EZFacility

MINDBODY IT wasn’t as good. Could not get in touch with anyone unless they were emailed. Software was difficult to understand and grasp.
Angela C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

I work with EZ in membership, selling groups, items and packages, producing reports

Reviewed on 2018/06/01

Are we referring now to Capterra or EZ?

Are we referring now to Capterra or EZ?

Pros

I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.

Cons

We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.

Sean D.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EZ Facility Is the Lifeline of our Facility - The Bradley Sports Center

Reviewed on 2019/05/29

Our overall experience with EZ has been excellent. Attempting to switch to a new scheduling/bookkeep...

Our overall experience with EZ has been excellent. Attempting to switch to a new scheduling/bookkeeping software would be monumental and thankfully, EZ has given us no reason to even consider that possibility.

Pros

EZ's intuitive learning relationship with the user is fantastic. There are functions that become second nature and those that are not accessed as frequently are easily recalled with just a couple of clicks. The ability to bulk schedule hundreds of recurring lessons over the course of several months is priceless. And the ability to create a large booking for a team or someone at the counter is quick and 100% accurate allowing us to let the customer see their and confirm right on the spot.

With the invoicing functions, billing is straight forward and detailed. A client can question any item on an invoice and with the history function, we are able to see who made the changes or original booking and solve any miscommunication issues within a few minutes or hours.

The pay functions are fantastic and using the cc interface is 100% accurate.

Database storage is awesome and allows for a complete email campaign to all of a select group contained within the entire database.

Email campaigns are professional and effective. The data mined from any campaign related to how many were opened, clicks that follow are priceless. It lets us gauge the relevance of the email and the response we get.

Finally, when support is needed, even if it is just to ask how to do something, a REAL PERSON answers! Not only do they answer but they solve problems, help with tasks or take the time to teach us how to do something we do not know how to do. There is no better customer support in any business

Cons

My only complaint with EZ is its inability to process invoices in a timely manner with hundreds of items contained within in a single invoice.

We have clients who provide lessons over the course of a month and each individual lesson is a single item. When trying to modify an item or add an item to the invoice, this process can sometimes take minutes to do. If I am trying to modify many items, like apply discounts, this can take sometimes hours to accomplish.

The upside of this is EZ has been very responsive to this unique issue engaging me all the way up to personal calls with support team software engineers to see the issues and then address them. I will say that while not perfect, there has been progress in reducing the time these tedious but frequently recurring tasks take.

Jenniffer S.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

EZ Facility Software Review

Reviewed on 2018/10/10

Overall, I like EZ Facility. It is easy to learn and to teach to my team. Customer Service is...

Overall, I like EZ Facility. It is easy to learn and to teach to my team. Customer Service is exceptional. Having the ability to pull expiring memberships helps with increasing our membership numbers as I am able to send out reminder renewal letters. I would also like to have the ability to run additional reports (birthdate, members who haven't worked out in a while, etc) so that we could take our personal touch and customer service we offer to the next level.

Pros

I like that it is easy to input membership data into the software. I manage the front desk so it is imperative that everyone on my team knows how to enter the data without mistakes. I also like that it is relatively easy to pull reports (deposit reports, expiring memberships, etc) as this feature is used daily. Also, customer service is remarkable. If I have a problem or question, the customer service team is quick to respond and very helpful in solving my problem or answering my questions.

Cons

I would like to have the ability to be able to set the cancellation date in advance for our monthly draft members. We have a 30 day cancellation policy and if the membership isn't active for the next month, then we have to wait until the pending membership is active before we can cancel it. It makes for extra work and reminders. Also, we recently increased our pricing. This was a very time consuming in setting up the monthly memberships and has had an impact on the memberships whose accounts had been frozen.

Showing 5 reviews of 94 Read all reviews

EZFacility FAQs

Below are some frequently asked questions for EZFacility.

EZFacility offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Please contact EZFacility for pricing information.

EZFacility has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

EZFacility supports the following languages:

English

EZFacility supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations EZFacility has

EZFacility offers the following support options:

FAQs/Forum, Knowledge Base, Phone Support, Chat

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