EZFacility

4.4 (123)
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Web based gym & club management software for SMBs

About EZFacility

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.


Key benefits of EZFacility

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.


Images

EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database
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EZFacility video
EZFacility video
EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database

Not sure about EZFacility? Compare with a popular alternative

EZFacility

4.4 (123)
VS.

Starting Price

US$149.95
month
US$0.01
one-time

Pricing Options

Free version
Free trial
Free version
Free trial

Features

97
49

Integrations

5
No integrations found

Ease of Use

4.2 (123)
2.9 (17)

Value for Money

4.2 (123)
3.1 (17)

Customer Service

4.7 (123)
3.4 (17)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.4 /5
(123)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.7/5

Already have EZFacility?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 123
Darren
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Crew Club - Charities & EZFacility

Reviewed on 2023/04/26

Great service, very friendly approach from all staff, a produce that will be used day-to-day and...

Great service, very friendly approach from all staff, a produce that will be used day-to-day and will make a massive difference to our work, a very clear training process focusing on this areas that are importance to your needs.

Pros

It works for small & medium charities, the training sessions are very well delivered by experienced staff, having the sessions recorded is very helpful to reflect back on, the cost of the product is very competitive, the software is flexible, the option for a branded app that links to the software to very good, the team from sales to training to support have been great.

Cons

We are new to EZFacility and haven't found anything that we don't like about the system. As we start using it more we may find that they are options that would be good that are not included, but at this stage we are very happy.

Response from Jonas Software

Darren, thanks for taking the time to review EZFacility's software! It's great to hear how our personalised training sessions have helped set you up for success. Thank you from the entire EZFacility team for your partnership and trust. We look forward to working together for many years to come!

Aaron
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The Most Comprehensive and Accommodating Browser/Portal Based Software Solution for Any Size...

Reviewed on 2011/09/08

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008...

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. In particular, EZ Facility Software in completely portal based...That means I need no special computer servers or updating schedules for software because all a facility needs to run EZ Facility is a internet browser. No need to run PCs or Macs only, just open your browser and log in! We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
Sincerely,
Aaron Olsen
Operations Manger
Washington City Community Center
Washington City, Utah

Pros

Browser/Portal/Cloud Computing- The software is not loaded on a computer or a server. You log on by simply connecting to the internet, opening your browser and logging on to EZFacility.com.

All the different components of the software are fully integrated with one another. Employee Time Clock, Facility Schedule/Online Schedules, Customer Liability Waivers, Point of Sale Register Modules, Program/Group/Sport Registration and Online Registations, Facility Reservation System, Membership Sales and Tracking, Membership Check-in, Equipment Rental, Attendance, Client Information, and Financial Reports. More specifically, the financial reporting is unmatched, in that it allows the facility to extract and export any amount or detail of data that is desired. The Management Dashboard in particular allows the administrator to stay in control at all times my monitoring each of the many variables affecting the facilites income. From there, trends can easily be established and planed on.

Cons

I would like to see more integration with Smart Phones with EZ Facility. Currently I can use EZ Facility with my Iphone, however, there remains room for the developers to optimize a mobile version of the software. I believe it is in development; however, it would be nice to have seen that sooner.

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

I work with EZ in membership, selling groups, items and packages, producing reports

Reviewed on 2018/06/01

Are we referring now to Capterra or EZ?

Are we referring now to Capterra or EZ?

Pros

I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.

Cons

We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.

Kira
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great - would be hard to switch to someone else because of their technical support. Invaluable!

Reviewed on 2017/09/01

Pros

The client profiles and accounts. Able to process payment easily and manage accounts. Accounting system is pretty straight forward and have usually found a solution to what we need.

Cons

Self Service. Would love to have it become more user friendly for our clients to be able to view their accounts, schedule privately, and have the overall appearance be more appealing for self service. Has been a reason I have looked at other products in the past.

Response from Jonas Software

Kira, thank you for sharing your feedback. We¿re grateful for the opportunity to provide great customer service to you and your business. We have recently deployed a new and improved Self Service. If you have a question regarding the updates, please contact our Support Team at 866.498.3279 ext. 3]. Thank you for your partnership. ¿ The EZFacility Team

Jan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant software - really flexible and also excellent value for money

Reviewed on 2017/08/08

We ran our class and rental timetable, used management reports to transfer information to our...

We ran our class and rental timetable, used management reports to transfer information to our accounting package. We used the online booking system to allow customers to book onto classes and also used the phone app to do the same.

Pros

You can configure the software to do what ever you need it to do, it is very flexible. We have memberships, pay as you go and also sublets. The software can deal with all of it.

Cons

The staff find the interface a little clunky at times but it think that this is because we do not have credit card payments linked into the software and so have to do some things twice.

Response from Jonas Software

Jan, thank you for your kind words and recommendation. We are always happy to help our clients¿whenever or wherever they need us. We¿re grateful for the opportunity to serve you and your business.

Showing 5 reviews of 123 Read all reviews

EZFacility FAQs

Below are some frequently asked questions for EZFacility.

EZFacility offers the following pricing plans:

  • Starting from: US$149.95/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact EZFacility for pricing information.

EZFacility has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

EZFacility supports the following languages:

English

EZFacility supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

EZFacility integrates with the following applications:

Brivo Access, Passport, QuickBooks, Smartwaiver, Trainingym

EZFacility offers the following support options:

FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for EZFacility.