About EZFacility

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.


Key benefits of EZFacility

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.


Images

EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database
View 10 more
EZFacility video
EZFacility video
EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database

Not sure about EZFacility? Compare with a popular alternative

EZFacility

4,5 (122)
VS.

Starting Price

No pricing found
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

96
29

Integrations

5
No integrations found

Ease of Use

4,2 (122)
2,9 (17)

Value for Money

4,3 (122)
3,1 (17)

Customer Service

4,7 (122)
3,4 (17)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

RecTrac

3,3
#1 Alternative to EZFacility
RecTrac is a cloud-based solution designed to help small to large recreational organizations manage reservations and...

Zen Planner

4,3
#2 Alternative to EZFacility
Zen Planner is a member management software including Staff & Member Apps, billing, appointments, virtual training,...

Mindbody

4,0
#3 Alternative to EZFacility
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

Airdesk

4,5
#4 Alternative to EZFacility
Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and...

Reviews

Overall rating

4,5 /5
(122)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,7/5

Already have EZFacility?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 122
Bryan
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Baseball Facility use

Reviewed on 2022/08/03

This has been a great software for my facility. I am able to manage nearly every aspect of my...

This has been a great software for my facility. I am able to manage nearly every aspect of my facility through this software. Like everything else, it has a few things that could be improved, but the support team is always there to help and seems that they are always adding upgrades to fix the little things constantly. I am very happy with this software.

Pros

The ability to schedule and put the clients in a schedule is the feature I like the most. I also like the fact you can set up online purchasing for lessons, camps or any other things I hold in the facility. The ability to enroll into a group setting for camps/teams is also an excellent feature.

Cons

Sometimes this software runs slow or you have to log out and log back in quite often. No mobile app to operate from when out of office.

Response from Jonas Software

Hi Bryan, thank you for taking the time to share your experience with us! It's great to hear that our scheduling features are working well for you. We really appreciate your feedback and loyalty. If there is ever any way we could improve your experience, please feel free to reach out!

Aaron
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

The Most Comprehensive and Accommodating Browser/Portal Based Software Solution for Any Size...

Reviewed on 2011/09/08

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008...

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. In particular, EZ Facility Software in completely portal based...That means I need no special computer servers or updating schedules for software because all a facility needs to run EZ Facility is a internet browser. No need to run PCs or Macs only, just open your browser and log in! We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
Sincerely,
Aaron Olsen
Operations Manger
Washington City Community Center
Washington City, Utah

Pros

Browser/Portal/Cloud Computing- The software is not loaded on a computer or a server. You log on by simply connecting to the internet, opening your browser and logging on to EZFacility.com.

All the different components of the software are fully integrated with one another. Employee Time Clock, Facility Schedule/Online Schedules, Customer Liability Waivers, Point of Sale Register Modules, Program/Group/Sport Registration and Online Registations, Facility Reservation System, Membership Sales and Tracking, Membership Check-in, Equipment Rental, Attendance, Client Information, and Financial Reports. More specifically, the financial reporting is unmatched, in that it allows the facility to extract and export any amount or detail of data that is desired. The Management Dashboard in particular allows the administrator to stay in control at all times my monitoring each of the many variables affecting the facilites income. From there, trends can easily be established and planed on.

Cons

I would like to see more integration with Smart Phones with EZ Facility. Currently I can use EZ Facility with my Iphone, however, there remains room for the developers to optimize a mobile version of the software. I believe it is in development; however, it would be nice to have seen that sooner.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Extremely difficult to use and get help

Reviewed on 2018/11/28

The people that work there are friendly, but I shouldn't have to contact them so much via phone and...

The people that work there are friendly, but I shouldn't have to contact them so much via phone and email. I wish we had purchased a software that was more user-friendly.

Pros

The staff are very friendly and when then actually are able to help me, they are patient and try to answer all of my questions.
The list of capabilities of the software is long and wonderful.

Cons

This software is the most illogical, non user-friendly software I've used in a long time. When I get someone on the phone to help they make it seem easy, but once I'm left to work on my own I can't remember what to do. It's not intuitive and does not seem to have a logical organization.
I know that it has many many capabilities, but trying to figure out how to use all of them would take WAY too long. I wanted software that would be easy to use, not one that would take 2 to 3 weeks of training to learn how to use. Every time we have a new employee they will also have to endure lengthy hours of trainings. It's not an ideal use of time.
There are times I've called for help and the customer service person has said flat out, "I don't know." That doesn't help me as I'm trying to learn a new software system.

Chris
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent facilities management software with top customer service

Reviewed on 2022/06/21

EZFacility has helped our business massively and I would happily use it again in future businesses...

EZFacility has helped our business massively and I would happily use it again in future businesses due to the quality of customer service and ease of use.

Pros

Easy to use, intuitive, detailed booking platform. Use it to manage our 600+ members, administrate swimming lessons and group exercise classes, organise bookings, bill customers, track payments. Customer service is second to none.

Cons

Layout and interface are a bit dated and, therefore, not the easiest to use for a new user/client. Not a problem once the user is used to it. Can be convoluted and long-winded to set things up at times without much automation.

Response from Jonas Software

Hi Chris! Thanks for taking the time to leave us a review. We're so glad we've been able to help streamline your operations. We also appreciate your feedback on our interface. We recently launched a brand new user experience that addresses your points. This new experience includes a modern design, as well as improved workflows---which means you can complete tasks in fewer clicks. If you're interested in seeing how it works, please send an email to [email protected] requesting access to our new UI. Thanks again! - The EZFacility Team

Kira
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great - would be hard to switch to someone else because of their technical support. Invaluable!

Reviewed on 2017/09/01

Pros

The client profiles and accounts. Able to process payment easily and manage accounts. Accounting system is pretty straight forward and have usually found a solution to what we need.

Cons

Self Service. Would love to have it become more user friendly for our clients to be able to view their accounts, schedule privately, and have the overall appearance be more appealing for self service. Has been a reason I have looked at other products in the past.

Response from Jonas Software

Kira, thank you for sharing your feedback. We¿re grateful for the opportunity to provide great customer service to you and your business. We have recently deployed a new and improved Self Service. If you have a question regarding the updates, please contact our Support Team at 866.498.3279 ext. 3]. Thank you for your partnership. ¿ The EZFacility Team

Showing 5 reviews of 122 Read all reviews

EZFacility FAQs

Below are some frequently asked questions for EZFacility.

EZFacility offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Please contact EZFacility for pricing information.

EZFacility has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

EZFacility supports the following languages:

English

EZFacility supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

EZFacility integrates with the following applications:

Brivo Access, Passport, QuickBooks, Smartwaiver, Trainingym

EZFacility offers the following support options:

FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for EZFacility.