About Xplor Recreation
Xplor Recreation (formerly PerfectMind) is a membership and business management software platform for municipalities, recreation centers, gyms, martial arts schools, yoga studios and more.
Xplor Recreation includes customer relationship management (CRM) functionality to enable users to manage their clients and members, with access to full payment histories, current memberships, and class bookings, and the option to connect profiles of related contacts or families, duplicating shared information like addresses and phone numbers.
Automatic payment processing allows Xplor Recreation to collect member payments, which are then posted to the integrated bookkeeping app. Users are notified of missed payments, and members are automatically re-billed for any payments which have failed or been missed. The included point of sale (POS) enables users to increase their revenue by selling additional merchandise, and assists with inventory control and purchase history management.
Xplor Recreation supports multi-location businesses, with all teams able to utilize the software from a single interface, with each location able to independently customize permissions and reporting. Voice (US & Canada) and text (US only) broadcasting is also available for important announcements, such as last-minute rescheduling, reminders to bring certain items, and more.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Xplor Recreation
Key benefits of Xplor Recreation
With just a few clicks, your staff can create session-based and time-based memberships. Manage families, multiple memberships, related contacts and more.
Make your facility booking and scheduling quick and painless. Xplor Recreation booking takes care of conflict and contract management, recurring bookings, equipment and rental inventory, capacity management and more.
Book courses, private lessons, drop-in and flexible registrations online or onsite. Our systems accommodate the demanding needs of different departments.
Sell any type of product, service or event with cutting-edge features for inventory and sales automation. Track purchase orders and print inventory sheets. Boost sales through promotions, gift cards and early-bird registrations.
Xplor Recreation’s integrated reporting engine enables you to create, customize and run any report at any time. Create and schedule custom financial, attendance, utilization, marketing and forecasting reports all from the same interface.
Increase signups and enrollments using loyalty and referral programs. Watch your community grow using our simple and customizable landing pages, lead capture forms and fully-functional email solution.
Members can sign up for classes online from any device, anywhere without the effort or delay of contacting your staff. Fill your classes by allowing your members to book and pay on their terms.
Devices
Business size
Markets
Australia, Canada, United Kingdom, New Zealand, United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Xplor Recreation
Images
Features
Total features of Xplor Recreation: 102
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Reviews
Already have Xplor Recreation?
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Write a Review!- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PERFECTMIND has changed the GAME!!
Reviewed on 2018/04/11
We have a software that encompasses retail, inventory, program registration, facility booking (with...
We have a software that encompasses retail, inventory, program registration, facility booking (with dependencies,) event rentals, membership, online and mobile booking, ticketing, accounting information, ability to merge documents, marketing tools, and reporting.
Pros
Our business doesn't have to mold around a software, with PerfectMind we can now run our business the way we want. To have such a scalable software has given our staff to increase business and create new revenue streams.
Cons
Don't migrate from old software...go in clean. There will be many efficiencies created, however, keep expectations to staff and minimal as implementation and training has to be considered for delivery.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cutting edge for a long time
Reviewed on 2019/06/24
PM was a professional service that I compared each year for many years, to other service providers....
PM was a professional service that I compared each year for many years, to other service providers. They won out for a long time.
Pros
When I first started using it, it was the best software for our limited industry. They were innovating all the time.
Cons
As time went on , and the diversified their customer market, the original market that they catered to (martial arts) was left behind for innovations. I remember some features being introduced and I would get excited about it, only to find out it was for another market of customers, and not the martial arts software users. Too bad. I was very loyal to them for 15 years.
Response from PerfectMind
Hi Joe,
Thank you for your honest feedback. Our goal is to still innovate in the market and we have some exciting innovations that will be released in the next couple of months. Please feel free to share additional feedback with us at any time. We love to hear about the good and the bad to see how we can improve our offerings.
Thank You
PerfectMind
- Industry: Accounting
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Reports unusable. So painful.
Reviewed on 2022/05/13
Pros
Connecting profile types to contracts and payments so everything is in one place. Connecting payments to buttons we can use on our website.
Cons
Billing and payment reports are entirely unusable and makes monthly CC reconciliations take probably 5x longer than they should because of how reports export. CSV reports have multiple line items of data on the same rows and not only that, but headers are not in the same order for the second data set making it very confusing and time consuming to have to edit and manipulate. Excel versions of reports have crazy formatting of columns and no amount of copying and pasting can make the formats translate in a usable way without 30 minutes of reformatting reports.
Cannot generate a report for all combined locations. Have to download them one at a time, then format each location one at a time to where it's usable.
The rest of the software interface is pretty clunky, not intuitive and confusing for everyone who uses it including our tech savvy staff.
This feature is so important to our accounting department to the point where we are recommending our clients leave the platform whenever possible.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Positive experience. Great customer service. Resolved issues quickly. Fantastic implementati...
Reviewed on 2018/04/18
An easy, effective, and accurate means of managing all components of our organization: properties,...
An easy, effective, and accurate means of managing all components of our organization: properties, facility rentals, programs, POS etc. We have been extremely happy with the product overall. The willingness to fix issues and experiences when they do arise, is what makes PerfectMind the perfect fit for our organization. The implementation specialists go the extra mile to ensure customer satisfaction!
Pros
We use this software as our main operating system for our organization. After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features. The implementation process was very comprehensive with support only a phone call or email away at all times. Challenges did arise and sometimes work-arounds needed to be implemented; however our PerfectMind implementation specialist was also able to find a workable solution. Our frontline team learned the system very easily and has enjoyed the transition. Our customers have also indicated that it is very user-friendly and ease to navigate.
Cons
Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.
- Industry: Recreational Facilities & Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review of Perfect Mind
Reviewed on 2018/10/17
The software is helpful and user friendly. However it is a bit time-consuming.
The software is helpful and user friendly. However it is a bit time-consuming.
Pros
The presentation and cleanliness helps visually and functionally. The options to change and customize uses and permissions is also an advantage.
Cons
Time consuming and multi-step processes that slow down customer service efficiency. It would be be helpful if there the software could assume steps or jump through hoops initially.
Response from PerfectMind
We are glad you are finding PerfectMind both clear and flexible. We aim to make sure PerfectMind can be flexible but also straightforward. It would be great if you could show us which steps in particular you feel could be streamlined further.
The PerfectMind Team
Xplor Recreation FAQs
Below are some frequently asked questions for Xplor Recreation.Q. What type of pricing plans does Xplor Recreation offer?
Xplor Recreation offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
There are four levels of subscription package available: Basic - up to 50 members - $125/month Plus - more than 50 members - $175/month Pro - more than 50 members, plus website - $325/month Enterprise - contact for a quote
Q. Who are the typical users of Xplor Recreation?
Xplor Recreation has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Xplor Recreation support?
Xplor Recreation supports the following languages:
English
Q. Does Xplor Recreation support mobile devices?
Xplor Recreation supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Xplor Recreation integrate with?
Xplor Recreation integrates with the following applications:
Google Analytics 360, PayPal, Paysafe
Q. What level of support does Xplor Recreation offer?
Xplor Recreation offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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