PerfectMind

Business management software for recreation and martial arts

About PerfectMind

PerfectMind is a membership and business management software platform for municipalities, recreation centers, gyms, martial arts schools, yoga studios and more.

PerfectMind includes customer relationship management (CRM) functionality to enable users to manage their clients and members, with access to full payment histories, current memberships, and class bookings, and the option to connect profiles of related contacts or families, duplicating shared information like addresses and phone numbers.

Automatic payment processing allows PerfectMind to collect member payments, which are then posted to the integrated bookkeeping app. Users are notified of missed payments, and members are automatically re-billed for any payments which have failed or been missed. The included point of sale (POS) enables users to increase their revenue by selling additional merchandise, and assists with inventory control and purchase history management.

PerfectMind supports multi-location businesses, with all teams able to utilize the software from a single interface, with each location able to independently customize permissions and reporting. Voice (US & Canada) and text (US only) broadcasting is also available for important announcements, such as last-minute rescheduling, reminders to bring certain items, and more.

Key benefits of PerfectMind

With just a few clicks, your staff can create session-based and time-based memberships. Manage families, multiple memberships, related contacts and more.

Make your facility booking and scheduling quick and painless. PerfectMind booking takes care of conflict and contract management, recurring bookings, equipment and rental inventory, capacity management and more.

Book courses, private lessons, drop-in and flexible registrations online or onsite. Our systems accommodate the demanding needs of different departments.

Sell any type of product, service or event with cutting-edge features for inventory and sales automation. Track purchase orders and print inventory sheets. Boost sales through promotions, gift cards and early-bird registrations.

PerfectMind’s integrated reporting engine enables you to create, customize and run any report at any time. Create and schedule custom financial, attendance, utilization, marketing and forecasting reports all from the same interface.

Increase signups and enrollments using loyalty and referral programs. Watch your community grow using our simple and customizable landing pages, lead capture forms and fully-functional email solution.

Members can sign up for classes online from any device, anywhere without the effort or delay of contacting your staff. Fill your classes by allowing your members to book and pay on their terms.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Images

PerfectMind can be used to schedule classes, facilities and instructors
PerfectMind includes a point of sale (POS)
Users can view their financial and marketing performance in PerfectMind
PerfectMind works across web browsers on desktop and mobile devices
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PerfectMind video
PerfectMind screenshot: PerfectMind can be used to schedule classes, facilities and instructors PerfectMind screenshot: PerfectMind includes a point of sale (POS) PerfectMind screenshot: Users can view their financial and marketing performance in PerfectMind PerfectMind screenshot: PerfectMind works across web browsers on desktop and mobile devices

Features

Total features of PerfectMind: 89

  • Alerts/Notifications
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Belt Ranking Classification
  • Billing & Invoicing
  • Calendar Management
  • Check-in/Check-out
  • Child Care
  • Class Management
  • Class Scheduling
  • Client Portal
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Digital Signature
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Tracking
  • Facility Management
  • Facility Scheduling
  • Faculty/Staff Management
  • Family Memberships
  • File Management
  • File Sharing
  • Forecasting
  • Instructor Management
  • Inventory Management
  • Inventory Tracking
  • League / Team Management
  • Marketing Automation
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reservations Management
  • Resource Management
  • Retail Inventory Management
  • SMS Marketing Managment
  • Sales Reports
  • Scheduled / Automated Reports
  • Secure Login
  • Shopping Cart
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management
  • Template Management
  • Third Party Integrations
  • Transaction History
  • User Profiles
  • Visitor Management
  • Website Integration
  • Website Management
  • eCommerce Management

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Reviews

Overall rating

3,3 /5
(47)
Value for Money
3,3/5
Features
3,3/5
Ease of Use
3,3/5
Customer Support
3,5/5

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Showing 5 reviews of 47
Verified Reviewer
Overall rating
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PERFECTMIND has changed the GAME!!

Reviewed on 2018/04/11

We have a software that encompasses retail, inventory, program registration, facility booking (with...

We have a software that encompasses retail, inventory, program registration, facility booking (with dependencies,) event rentals, membership, online and mobile booking, ticketing, accounting information, ability to merge documents, marketing tools, and reporting.

Pros

Our business doesn't have to mold around a software, with PerfectMind we can now run our business the way we want. To have such a scalable software has given our staff to increase business and create new revenue streams.

Cons

Don't migrate from old software...go in clean. There will be many efficiencies created, however, keep expectations to staff and minimal as implementation and training has to be considered for delivery.

Wesley J.
Overall rating
  • Industry: Government Administration
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PerfectMind - Modern and Easy to Use!

Reviewed on 2019/09/04

PerfectMind has brought our organization into the "21st century" in terms of navigation, features,...

PerfectMind has brought our organization into the "21st century" in terms of navigation, features, and ease of use for both our staff, and our customers. Although it has been a very short time since we've begun using the software, we're already seeing benefits with efficiency and with customer satisfaction. We look forward to implementing more of what PerfectMind has to offer.

Pros

Staff were able to pick up navigating the software very quickly, which made for simple trainings and a smoother implementation. A lot of daily processes are quicker and more efficient in PerfectMind than they were in our previous software.

Cons

The software has come across as "glitchy" on more than a few occasions. Fortunately, PM's support team is fantastic and any issues that came up were resolved.

Joey J.
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Decent featured, clunky interface

Reviewed on 2020/02/20

The experience was good, but there were too many concessions that I had to make, so I chose another...

The experience was good, but there were too many concessions that I had to make, so I chose another solution with better features.

Pros

Of all the products I tried, this had the VERY BEST digital signature capture options. Either interfacing with a signature pad, using a touch screen, mouse, or even a standalone tablet, so you could 'send' the document from a regular computer, to the tablet or touch screen. It was great. The report designer worked well also allowing a lot of customization.

This solution also had flexible membership options, where each memebership could have multiple payment plans. Something sorely missing from other solutions.

Cons

Ultimately, the interface was clunky, dealing with support was frustrating as there was a lot of miscommunication or misunderstanding. It took too long to navigate through various screens.

There were some features (like sponsorships) that were advertised, but were missing from the Martial Arts program, but were available in the Sports and Reg program. not able to add them in.

Joe P.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cutting edge for a long time

Reviewed on 2019/06/24

PM was a professional service that I compared each year for many years, to other service providers....

PM was a professional service that I compared each year for many years, to other service providers. They won out for a long time.

Pros

When I first started using it, it was the best software for our limited industry. They were innovating all the time.

Cons

As time went on , and the diversified their customer market, the original market that they catered to (martial arts) was left behind for innovations. I remember some features being introduced and I would get excited about it, only to find out it was for another market of customers, and not the martial arts software users. Too bad. I was very loyal to them for 15 years.

Response from PerfectMind

Hi Joe,

Thank you for your honest feedback. Our goal is to still innovate in the market and we have some exciting innovations that will be released in the next couple of months. Please feel free to share additional feedback with us at any time. We love to hear about the good and the bad to see how we can improve our offerings.

Thank You
PerfectMind

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Positive experience. Great customer service. Resolved issues quickly. Fantastic...

Reviewed on 2018/04/18

An easy, effective, and accurate means of managing all components of our organization: properties,...

An easy, effective, and accurate means of managing all components of our organization: properties, facility rentals, programs, POS etc. We have been extremely happy with the product overall. The willingness to fix issues and experiences when they do arise, is what makes PerfectMind the perfect fit for our organization. The implementation specialists go the extra mile to ensure customer satisfaction!

Pros

We use this software as our main operating system for our organization. After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features. The implementation process was very comprehensive with support only a phone call or email away at all times. Challenges did arise and sometimes work-arounds needed to be implemented; however our PerfectMind implementation specialist was also able to find a workable solution. Our frontline team learned the system very easily and has enjoyed the transition. Our customers have also indicated that it is very user-friendly and ease to navigate.

Cons

Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.

Showing 5 reviews of 47 Read all reviews

PerfectMind FAQs

Below are some frequently asked questions for PerfectMind.

PerfectMind offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

There are four levels of subscription package available: Basic - up to 50 members - $125/month Plus - more than 50 members - $175/month Pro - more than 50 members, plus website - $325/month Enterprise - contact for a quote

We do not have any information about PerfectMind features

PerfectMind has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

PerfectMind supports the following languages:

English

PerfectMind supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

PerfectMind integrates with the following applications:

Google Analytics, PayPal, Paysafe

PerfectMind offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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