GymMaster

4.7 (156)
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Gym and Health Club Membership Management Software

About GymMaster

Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.

GymMaster is a scalable fitness management software that can help you achieve your goals, whether you’re a community gym, a fitness studio, a health club, a state-of-the art multi site facility, or a PT.

Spend more time doing the things you love - whether that’s hands-on training your clients, strategizing ways to grow your business, or relaxing on the beach - GymMaster is a reliable system that streamlines business operations for gyms and clubs of all stages and sizes.

Users enjoy using GymMaster for its intuitive layout, making easy work of powerful actions. It’s got features that will excite every user—PT and trainers will love the mobile & member-oriented capabilities, admin staff will save hours of work, managers & owners will be well-informed of trends and performance, and members will love being able to book & manage their workouts on the native app.

Here’s just two reasons why people choose GymMaster:

GymMaster gives you the choice of a variety of billing providers, so you can be comfortable with the best plan for your business. Billing is all highly customisable, too—choose your billing cycle, fees, and create automated communication for missed payments.

Extend your hours or go 24/7 to increase your competitive offering, without the need for staffing your gym around the clock. GymMaster’s access control system gives you control over who can enter which doors, and when, based on membership type, staff seniority, time of day or billing status. And because the hardware and your database of members is fully integrated, say goodbye to double entry, unnecessary stress and paying middleman mark-ups.

GymMaster is the most comprehensive, easy to use membership management system on the market - visit our website to get a free one-on-one demonstration suited to your business’ needs today.


Key benefits of GymMaster

  • Integrated billing: You have the freedom to choose the billing provider that works best for you business. With automated billing, your payments are collected on the day & frequency of your choosing.
  • Automated communication: Send SMS & emails to targeted groups based on demographics, visitation, membership type or billing status, based on a variety of triggers such a swipe-entry, non-visitation, or a missed payment.
  • Main dashboard: The dashboard provides a visual overview of all the key information you and your staff need to keep driving your business towards its goals.
  • Online booking: Empower your members to make bookings and payments, and view their measurements and programs using the online member portal.
  • Door control & 24/7 access: Extend your open hours with confidence using GymMaster’s integrated RFID access control system. Directly connected to your database, you can control who can do where, when; while tracking all activity, updating the system & taking action - in real time.
  • Point of sale: Increase your profits with a custom-colored POS system, with stock/inventory control and detailed reporting features.
  • Multi-Site: Supports multiple companies with a single database - allowing central reporting across all sites or just one, plus cross site bookings and visitation for members. GymMaster also supports multiple tax rates across sites, while still sharing one database.

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    Reviews

    Overall rating

    4.7 /5
    (156)
    Value for Money
    4.7/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    Already have GymMaster?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 156
    talha
    talha
    Overall rating
    • Industry: Writing & Editing
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    GYM 'THE GREAT' MASTER

    Reviewed on 2019/09/01

    I have been using this software for above 6 months and i am much satisfied for it.

    I have been using this software for above 6 months and i am much satisfied for it.

    Pros

    GymMaster provide us to all in one solution. Super easy, simple and very user friendly. As compare to other software's, GymMaster offers the customization to fit the requirement of our business. Also a very active support staff to fixing the problems.

    Cons

    No such negative aspects i have experienced. Maybe the will introduce more features to satisfy their customers.

    Response from Treshna Enterprises

    Thanks for this great review Talha! We appreciate your feedback so much. We are always looking to introduce new features, please feel free to send your ideas through!

    John
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A contemporary product and support to scale your business with confidence and ease.

    Reviewed on 2019/08/21

    We use many of the Gym Master features which has taken time to resolve given that we migrated from...

    We use many of the Gym Master features which has taken time to resolve given that we migrated from a competitors software platform. The service provided during the data migration was outstanding and the ongoing help desk support is excellent. We notice regular enhancements being made to the system so the focus on continual improvement based on client feedback is very re assuring. I am very comfortable that my business will be able to retain agility and grow with GymMaster.

    Pros

    Web based multi site hosted platform
    In built controls that mitigate against human error
    Customisable communications via various mediums
    Control all activities through the members record
    Booking charges to the members account
    Access control options and features

    Cons

    Option settings are extensive and sometimes difficult to comprehend the full impact of the change. With that said its not a negative when you understand the full capability of the system and the requirement to cater for a wide range of clients with different business models. It takes time to overcome this challenge but the end product is well worth it.

    Alternatives Considered

    ClubWorx, Perfect Gym, ABC Glofox, Zen Planner and Mindbody

    Reasons for Choosing GymMaster

    Older established platform with limited integration capability. Somewhat outdated whilst still able to provide core functionality. Web based central control and governance was very limited and through a 3rd party.

    Reasons for Switching to GymMaster

    Support, comprehensive features of the system, cost, customisations and communications module.

    Response from Treshna Enterprises

    Hi John.

    Thanks very much for this fantastic feedback!
    This valuable information helps us further improve the system to your business as well as others.

    We look forward to continuing working with you and helping you manage and grow your business.

    Stefanie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Review

    Reviewed on 2019/09/03

    Good

    Good

    Pros

    The software is easy to use and teach yourself.

    Cons

    Support, while awesome, it is hard to remember what the time change is.

    Alternatives Considered

    Mindbody

    Reasons for Switching to GymMaster

    More robust

    Response from Treshna Enterprises

    Thank you for this review Stefanie, we appreciate you taking the time to send through your feedback. We have recently expanded our international support team, and increased our support hours to make it easier to keep in touch with us.

    Ricardo
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Highly recommend.

    Reviewed on 2022/10/19

    Have been 5years with the Team and have given amazing support since Day One.Thank you [SENSITIVE...

    Have been 5years with the Team and have given amazing support since Day One.Thank you [SENSITIVE CONTENT].

    Pros

    Gym master has a very user friendly point of sale system.

    Cons

    Nothing at all.I have yet to still book for more training to bring me up to date.

    Response from Treshna Enterprises

    Ricardo, thanks for taking the time to leave us this review.

    Glad to have you with us and to hear that you're still happy with the switch to GymMaster 5 years on!

    Deep
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Gymmaster review

    Reviewed on 2019/08/29

    Overall experience with Gymmaster is great and i would recommend it to other users that need a...

    Overall experience with Gymmaster is great and i would recommend it to other users that need a software program for their fitness facilities. Its a great program for member base collection.

    Pros

    It's easy and simple to operate and navigate through the system.
    Keeps all data collection and helps track member activity.
    Shows business progress and what periods are peeking and not.

    Cons

    The door scanners tend to malfunction frequently in which we have to reset the door readers to get them back online.

    Alternatives Considered

    TSG

    Reasons for Switching to GymMaster

    The platform seemed more up to date and the layout was much more appealing. The design of the program was more appealing and newer than the other product we looked at. We also were recommended by other owners of gyms that gymmaster is what they used and it provided a great service for them.

    Response from Treshna Enterprises

    Thanks for this review Deep, We appreciate your feedback. I have alerted our technical team to the issue you've raised, and have been assured they are investigating.
    We look forward to speaking with you again soon.

    Showing 5 reviews of 156 Read all reviews

    GymMaster FAQs

    Below are some frequently asked questions for GymMaster.

    GymMaster offers the following pricing plans:

    • Starting from: US$89.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Pricing is based on the number of current members (casual, concession and prospects do not count towards current membership).

    GymMaster has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    GymMaster supports the following languages:

    English, French, German, Portuguese, Spanish

    GymMaster supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    GymMaster integrates with the following applications:

    Braintree, GoCardless, Google Calendar, Instagram, Mailchimp, Meta for Business, PayPal, Paysafe, WordPress, Xero, Zapier, Zoom Workplace

    GymMaster offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for GymMaster.