About Smartcare
Smartcare provides a cloud-based, child care platform that connect parents, child care center owners, directors and teachers in real-time through a mobile or a web-based interface. The product takes inputs from multiple points such as, sign-in/sign-out kiosks for parents & teachers, mobile interfaces for classroom- based teachers and iPads for directors, which enables highly optimized child care management. The product enables parents to track the activities of their children in real-time and upload their photos and videos on social networking platforms.
The product offers features such as billing & payments that include instant account set-up and approval, a fixed credit card processing fee, email receipts, split payments and mobile invoices.
Sign-ins and sign-outs are easy with our features that include electronic signature, electronic record keeping, staff alerts and the ability to complete the process with a mobile app.
Enjoy management, scheduling & payroll that includes attendance, area lists and real-time updates.
Get reporting that contains custom reports, automatic reporting and every data point access.
Smartcare offers alerts, including real-time alerts, mission critical messages, staff and child arrival/departure notifications and status & scheduled pickup alerts. It also offers child and family tracking that includes billing, contact information details and child birthday alerts and more!
Smartcare partners with companies like Intuit, Care.com, ChildcareCRM and other child care marketing solutions to ensure that a quality product is delivered to the customers.
Pricing starting from:
US$59,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartcare
Key benefits of Smartcare
• Smartcare connects parents, teachers, and administrative staff with children through both mobile and web-based platforms.
• Smartcare maintains an updated database so that teachers can access parent/child data anytime, ensuring no time is wasted in emergencies.
• The billing and payment section of Smartcare offers customized settings for late fees, refunds, easy payments, automatic debits from credits cards and account transfers.
• Smartcare allows child care centers to access accounts for tracking expenses, monitor income, send invoices and update data for backups from anywhere.
• Smartcare maintains employee details, employee benefits, training, sick leave records and more in a single employee database.
• Smartcare offers a free mobile app for parents to stay connected throughout the day.
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$59,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartcare
Images
Features
Total features of Smartcare: 42
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Reviews
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- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with SmartCare has improved for the better.
Reviewed on 2018/07/10
The main benefit that a user would get from this product is all the child and family information in...
The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.
Pros
I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.
Cons
Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.
Response from Smartcare
Stephanie,
Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.
We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.
Warm Regards,
Collette Hull | [email protected]
Smartcare - Director of Sales Enablement & Marketing
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 2020/07/14
Smartcare continues to answer and support every aspect of their product. The customer support team...
Smartcare continues to answer and support every aspect of their product. The customer support team is always available and in no rush to move on to the next customer. They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.
Pros
Smartcare is a product that continues to be enhanced to serve the needs of the consumer.
Cons
The parent connection lacks the desired functionality that would be used by my teachers.
Reasons for Switching to Smartcare
Pricing was the first reason I choose Smartcare. At that time I wanted something to track attendance that was affordable. Smartcare was willing to work with me on the pricing and allow me to add product as needed.- Industry: Education Management
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
You get what you pay for
Reviewed on 2022/05/09
Poor experience. We are super low maintenance and patient and have not been able to get issues...
Poor experience. We are super low maintenance and patient and have not been able to get issues resolved within the last two years.
Pros
Ability to bulk email parents at the same time.
Cons
Billing, admissions, not user friendly, can only be used with Chrome-many parents use Safari or other web browsers. Very slow if any turn around on development ticket items, so many glitches, not user friendly, not capable of billing for the current month.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SmartCare provides for all electronic childcare needs!
Reviewed on 2022/03/22
FANTASTIC! Highly recommend. Our center used a different electronic system prior to Smartcare and...
FANTASTIC! Highly recommend. Our center used a different electronic system prior to Smartcare and Smartcare hands down offers what centers need.
Pros
Most! Definitely the ease of the QR tags for parents to sign in/out daily. The CACFP reports are hands down our top time and money saver (reduces staff). Direct link to Missouri Depart of Social Services which allow smooth attendance reporting meeting the state guidelines. Tracking staff in-service training throughout the year instead of figuring it out at times of inspection. Smartcare customer service is always helpful!
Cons
The employee option does not allow rounding; therefore, time cards show overtime a few minutes a day when staff is early or leaves a few minutes late.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Loved it
Reviewed on 2019/11/26
Customer service was great in helping me to understand the set up.
Customer service was great in helping me to understand the set up.
Pros
Parents can use with ease. The app for their smartphones gives them everything they want to know about their account, child day, erc
Cons
It took a long time to set up all the tuition types and assign each child a tuition plan. It also didn’t have a monthly plan that suited us as we figure tuition weekly and some parents pay monthly. Therefor some months have a 4 week payment and others a 5. To do this I had to go in and switch Timon plans each month.
Alternatives Considered
brightwheelReasons for Choosing Smartcare
Child care manager was no longer availableReasons for Switching to Smartcare
Smartcare has more options especially under accountingResponse from Smartcare
Dear Karyn,
Thank you so much for your kind words.
Our Smartcare team is dedicated to making our software and service the best solution for child care centers.
Grateful you have taking the time to share your comments.
Happy holidays!
Marla Leung
Smartcare FAQs
Below are some frequently asked questions for Smartcare.Q. What type of pricing plans does Smartcare offer?
Smartcare offers the following pricing plans:
- Starting from: US$59,00/month
- Pricing model: Subscription
- Free Trial: Available
In-Home Center Management: $59/mo Center Management: $99/mo Classroom Management: $99/mo Center + Classroom management: $179/mo Smartcare Online (including billing and reporting) Access to center app Parent App Sign-in Kiosk available (option to use your own equipment) Remote or In Person training available Credit card rate: 2.85% | ACH fee: $0.40 - per transaction
Q. Who are the typical users of Smartcare?
Smartcare has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Smartcare support?
Smartcare supports the following languages:
English
Q. Does Smartcare support mobile devices?
Smartcare supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartcare integrate with?
We do not have any information about what integrations Smartcare has
Q. What level of support does Smartcare offer?
Smartcare offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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