EZCare

The solution-of-choice for large and multi-site centers.

4,5 /5 (151 reviews) Write a Review!

EZCare Overview

What is EZCare?

EZCare’s comprehensive feature set makes it the solution-of-choice for centers and multi-site organizations with 100+ children. It's web-based, so it makes working remotely easy, and mobile-optimized, for access to your data using your smartphone or tablet.

Fully customizable, EZCare functionality includes the EZSmiles family engagement app, a parent portal for making contact-free payments and updating child/family information, and touch-less Check-In from parent cell phones. EZCare caters to a variety of programs including child care centers, preschools, daycare's, Montessori schools, after-school programs, faith-based centers and more.

With 35+ years of child care experience and the industry-leading support team, EZCare is the #1 choice for large and multi-site centers.

EZCare Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.


EZCare Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

EZCare video

EZCare Reviews

EZCare Reviews

Overall rating
4,5
/
5
Excellent
99

Very good
39

Average
7

Poor
3

Terrible
3

Value for Money
4,5
Features
4,4
Ease of Use
4,5
Customer Support
4,8
91% recommended this app
Tara L.

Great for child care centers


Michele C.

EZ Care Review

Overall is it has been nice. Again added features would make it perfect. We would love to be able to import from the webforms better. For example, if we need to track daily ratios, then when registering with the forms, families must select by day. However when we import the forms, if a family is register for M-F, then it uploads daily and we manually have to go in and change the registration to M-F.


Cheryl W.

EZCare Online

I have had a great experience with EZCare. Having a payment portal on our website has helped tremendously with online payments.


Sandy P.

UNezcare is the True Name

They charged me for the online monthly billing from parents although I was never able to use it. I've asked them to stop charging me for the online monthly billing (parents pay their tuition fees) but they continued to charge me for something I could never use.


Tonya H.

User Friendly Child Care Software

My organization has found EZCare online child care software to be more than capable of handling our mid-size center's daily needs.


Tara L.
Industry: Primary/Secondary Education
Company size: 11-50 Employees

Great for child care centers

Used Daily for 2+ years
Reviewed on 2018/11/02
Review Source: Capterra

Pros

This is so easy to use and manage child care facilities.

Cons

We often run into issues with the program crashing.

Response from SofterWare

Hi Tara,
Thank you for taking the survey. I am glad to hear that you find the system easy to use. Your organization currently has the installed version of EZCare which is installed on your servers. Your IT person would best be able to determine what is causing the servers issues.We do have a Hosted Version of EZCare which is stored on our servers and a Cloud Version. If I can answer any questions for you I can be reached at (800) 220-3537.
Regards,
Ellen Molon,
Client Relations Specialist

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Michele C.
Industry: Education Management
Company size: 11-50 Employees

EZ Care Review

Used Daily for 6-12 months
Reviewed on 2020/05/21
Review Source: Capterra

Overall is it has been nice. Again added features would make it perfect. We would love to be able to import from the webforms better. For example, if we need to track daily ratios, then when registering with the forms, families must select by day. However when we import the forms, if a family is register for M-F, then it uploads daily and we manually have to go in and change the registration to M-F.

Pros

I really enjoy the ease of use of the system.

Cons

There are features that are not available that we could really use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Cheryl W.
Industry: Education Management
Company size: 51-200 Employees

EZCare Online

Used Daily for 6-12 months
Reviewed on 2020/09/10
Review Source: Capterra

I have had a great experience with EZCare. Having a payment portal on our website has helped tremendously with online payments.

Pros

I like the ease of use with the software. I like that it is web based and accessible wherever I may be and that my information is backed up daily.

Cons

I miss being able to customize reports. Hoping that the custom report writer will be completed soon and that I will be able to customize reports in all areas.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sandy P.
Industry: Consumer Services
Company size: 2-10 Employees

UNezcare is the True Name

Used Daily for 6-12 months
Reviewed on 2018/02/18
Review Source: SoftwareAdvice

They charged me for the online monthly billing from parents although I was never able to use it. I've asked them to stop charging me for the online monthly billing (parents pay their tuition fees) but they continued to charge me for something I could never use.

Pros

My customers could sign up online. Other than that the software isn't worth the monthly fees charged. There are other softwares out there that are much easier for you and your parents to use.

Cons

Online version is very small to read. Their IT people could not get it working. They blamed my computers. I told them to put it on a computer and send to me with a bill for the computer. They wouldn't do it. I had to sign in and go to a special setting to make larger then scroll all over to the different views. They expected me to provide this to working parents in a hurry to drop off their children at sign in. They continued making excuses, as I offered a solution they wouldn't accommodate since they knew their software was a problem on newer computers.

Response from Sam

Hello Sandy, we're sorry to hear you're not satisfied with the hosted desktop version of our software. Our client relations department has requested a refund for the online monthly billing fees for February; it was an oversight during the process of cancelling your subscription, and we apologize for the inconvenience. As for the other issue, the hosted desktop version is not optimized for your resolution, though we were able to get most of the functionality to show up for you at that size except some tabs. We received your request to ship two new laptops. Our focus is on software, not hardware, so we don't provide or sell them. If there was any misunderstanding about these issues, we apologize. The new web-based version, EZCare, may have a better option for your center. Please reach out to our client relations team if there is anything else we can do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Tonya H.
Industry: Individual & Family Services
Company size: 51-200 Employees

User Friendly Child Care Software

Used Daily for 2+ years
Reviewed on 2020/08/17
Review Source: Capterra

My organization has found EZCare online child care software to be more than capable of handling our mid-size center's daily needs.

Pros

EZCare online child care software is very user friendly with additional features being rolled out regularly. The development team listens to user feedback and often takes steps to implement user suggestions.

Cons

Available system reports are somewhat limited. However, customized reporting is being introduced and new system reports are being added regularly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,2/10
Based on 151 user ratings
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EZCare Pricing

EZCare Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.

Value for Money
4,5/5
Based on 151 user ratings
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EZCare Features

EZCare Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,4/5
Based on 151 user ratings
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Categories

Additional information for EZCare

Additional information for EZCare

Key features of EZCare

  • Accounts Payables & Receivables
  • Ad hoc reporting
  • Automatic Billing & e-Invoicing
  • Automatic notifications
  • Automatic phone message
  • Automatically calculates earnings and deductions
  • ChildCareCRM integration
  • Customer history
  • Customizable reporting
  • Data analysis
  • Data import/export
  • Door access control
  • Electronic payments
  • Email tracking
  • General ledger
  • Marketing management
  • Reporting
  • Subscription services
  • Third party integrations
  • Time clock & attendance management

Benefits

• Makes working remotely easy and convenient.
• Fully customized to meet your facility’s needs.
• Touch-less Check-In from parent cell phones.
• A parent portal for making contact-free payments.
• The EZSmiles mobile app to keep parents connected to your center.

EZCare FAQs

EZCare FAQs

Below are some frequently asked questions for EZCare.

Q. What type of pricing plans does EZCare offer?

EZCare offers the following pricing plans:

Starting from: US$59,00/month

Pricing model: Subscription

Free Trial: Available

EZCare offers three different packages designed to meet the needs of centers large and small. Our account managers will help you select the package that’s right for your center.

Q. What are the main features of EZCare?

EZCare offers the following features:

  • Accounts Payables & Receivables
  • Ad hoc reporting
  • Automatic Billing & e-Invoicing
  • Automatic notifications
  • Automatic phone message
  • Automatically calculates earnings and deductions
  • ChildCareCRM integration
  • Customer history
  • Customizable reporting
  • Data analysis
  • Data import/export
  • Door access control
  • Electronic payments
  • Email tracking
  • General ledger
  • Marketing management
  • Reporting
  • Subscription services
  • Third party integrations
  • Time clock & attendance management

Q. Who are the typical users of EZCare?

EZCare has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

Q. What languages does EZCare support?

EZCare supports the following languages:

English

Q. What type of pricing plans does EZCare offer?

EZCare has the following pricing plans:

Subscription

Q. Does EZCare support mobile devices?

EZCare supports the following devices:

Android, iPhone, iPad

Q. What other apps does EZCare integrate with?

EZCare integrates with the following applications:

Constant Contact

Q. What level of support does EZCare offer?

EZCare offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials