EZSmiles

EZSmiles

Mobile family engagement that's fast, easy and paper free

4.5/5 (126 reviews)

EZSmiles Overview

Parent Engagement is easy with EZSmiles.

Parents who have EZSmiles installed on their mobile device (or desktop computer) keeps them connected to your program and enjoy at-the-moment pictures and video of their children. In addition, parents can be sent special announcements and reminders, notifications of school closings due to weather or other factors, last minute field trip cancellations and more.

EZSmiles is not just a social tool, it helps you take care of business. It's an all new way to make billing and payments easy, saving you time and takes the hassle out of billing tuition. Because parents can make payments directly through EZSmiles, it saves them time and ensures you are paid on-time.

Using EZSmiles requires your child care center or school age program have a subscription to EZCare software.

Pricing

Starting from
$1/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

EZSmiles Reviews

Overall rating
4.5/5
90% positive reviews
79
Excellent
34
Very good
7
Average
3
Poor
3
Terrible

EZCare is an incredible preschool software

Used Daily for 6-12 months
Reviewed on 10/9/2018
Review Source: Capterra

Overall it's been a great software and they continue to improve. They're open to suggestions from the public who use the software. We've seen an increase in our time management by not having to enter every single piece of information on an account and allow the WebLink form online enrollment to handle this.

Pros

We use EZCare for the preschool located on our church campus and transitioned to it from CCM. It has an incredible way of handling family information and the fact that it's cloud-based is a HUGE plus. Our preschool workers would have to come in on snow days and log in just to send emails or texts out to parents about the snow day. Now they can send those texts/emails from the comfort of their home.

The switching of paradigms when moving from CCM to EZCare was a tough curve to get over, but EZCare has a great implementation team that teaches you along the way how to use the system that you've helped create. I like how EZCare is able to meet what you need out of a system and not restrict what's needed to one specific pattern.

While making it easy on the teachers/workers, it also helps parents with the parent portal. You can use this as a parent to make changes to your child's information on file in the system, and set up payment information/make payments. As a worker, you can use this portal to also record information. Also, online enrollment is AWESOME!

Cons

So far the only con we've had is that it did take a while to understand the changes from CCM to EZCare in how billing was processed, information was entered on accounts, etc. But truly the training team does a great job in helping you to understand through that.

Response from SofterWare

Thank you for the wonderful review. Glad to hear how much you are enjoying using EZCare. I love that your teachers/workers and parents are liking the system, and that you have found online enrollment to be awesome.
Regards, Ellen Molon, Client Relations Specialist.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

EZ-Care is EZ!

Used Daily for 2+ years
Reviewed on 1/12/2017
Review Source: Capterra

I cannot recommend EZ-Care enough! It is the easiest software program I have used to manage our childcare sites. We have eight childcare locations that I (the accounting specialist) manage. The ability to connect all of our programs is wonderful! This software is user friendly and allows us to focus on what is really important, the kids in our care!

One of my favorite things about this program is the ability to customize it however you need to. You can add fields that are important to you. Other programs I have used required the company to create the fields and they charge a fee per field added. EZ-Care allows unlimited fields and you have the ability to create them yourself.

EZ-Care also allows you to create your own reports which is extremely helpful! You can create them to include any of the fields you have created. We use these for rosters, balance dues, staff training, medical, health care plans, assessments, extra-curricular classes, etc.

EZ-Care has also made billing extremely simple! Majority of our families are on our EFT draft (process all payments with the few clicks of your mouse) but we also have Insta-Charge (ability to run payments instantly in the system) and Click to Pay (online bill pay). These functions have dropped our time of manually inputting cash payments and checks down to 1%!

With a program this wonderful, we haven't needed support all that often, but when we do, they are AMAZING! They have the friendliest, most helpful customer service I have ever interacted with. Not only do they help with whatever issue we are having, they also often offer ideas or tips on how to do something easier or better.

I highly recommend this software to everybody! After working with it for eleven years, I haven't found anything it couldn't do that I needed!

Pros

user friendly, billing, reports, time saver

Cons

n/a

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Fantastic Program / Top Notch Customer Service & Training!!

Used Daily for 2+ years
Reviewed on 10/14/2016
Review Source: Capterra

This software is oustanding! We have been a user for many years! The upgrades and options to streamline day to day billing and A/R functions - continue to save both parents and our administration hours upon hours! The options are ENDLESS with EzCare! The ability to customize the software to your centers needs is the best feature. As we all know, in the Early Childhood / Extended Day world - times change, rates change, schedules change, staff changes (as all these are happening constantly) -- with a quick click or two - EzCare is there to make day to day functions transition with you without a problem!
The Support staff and training offered are helpful beyond description - from the knowledge base online, to the online support request options, to the phone support - they are always there to help solve ANY question with EASE! When we wonder, "how could I do this... ?" , a quick phone call to support and they are there to trouble shoot -- even logging right into my system to walk us through it step by step.
We love EZCare - and would HIGHLY recommend this software .

Pros

Ease of use , Dynamic Support System, Training & webinars, Customizable to your Center's ever changing needs -

Cons

There isn't anything NOT to like about this software!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

EZ Care experience at KK

Used Daily for 2+ years
Reviewed on 12/26/2018
Review Source: Capterra

I use EZCARE at Kiddie Kollege, a small daycare center, to post payments, enter clients information, and post tuition. I use it to help email invoices to parents so that they may keep track of their balances. It also provides them a statement to use for tax purposes. This has taken a lot of work off the owner.

Pros

EZCARE is easy to learn. As a new user 3 years ago, I was not sure if I would be successful. But once I began to enter date and payments as well as posting tuition, I realized that the program is user friendly.

Cons

I have only had one question that I would like more support for and that is changing the way some of the form I use look. Changing the forms required some steps that I am not familiar with.

Response from SofterWare

Elsie, thank you for the awesome review of EZCare hosted child care system. I am thrilled to hear about your success with the system. :) The support team would be happy to assist you with any questions you may have when working in EZCare and the forms you are using. They can be reached at (800) 220-2229. Regards, Ellen Molon, Client Relations Specialist

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

EZCare Review

Used Daily for 2+ years
Reviewed on 2/25/2019
Review Source: Capterra

Over all it does what we need it to do. The few items that I listed above, I feel, would make the job run smoother.

Pros

It's fairly easy to use. Helps to keep our families information well organized.

Cons

There are a couple of things that would help make emails and ledger run smoother. I don't like how I can not go back to the family tab or ledger while sending invoices. I can not move the screen for emails over to look back at ledger for reference without closing the email screen. Then when I pull it back up I have to retype everything. If there can be a way to have more functionality between screen without have to close them, would be a big help. Also, spell check for emails should be added.

Response from SofterWare

We are so glad to hear you find the system easy to use and it has helped organize your information. Many of the features in the system come from clients suggestions. We would love to hear from you in the Client Relations Department We can be reached at (800) 220-3537. Thank you so much for your review! It is appreciated.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

EZSmiles Pricing

Starting from
$1/month
Pricing options
Free Trial
Subscription
Value for money

EZSmiles integrates with EZCare Software. With a subscription to EZCare Software, the EZSmiles mobile app is $1.00/month per child

EZSmiles Features

  • Automatic Notifications
  • Customizable Reporting
  • Data Import/Export
  • Time & Attendance Tracking

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Attendance Management
  • Calendar Management
  • Communication Management
  • Course Authoring
  • Course Catalog
  • Customizable Branding
  • Learning Management
  • Progress Tracking
  • Records Management
  • Registration Management
  • Reporting & Statistics
  • eLearning Management

Additional information for EZSmiles

Key features of EZSmiles

  • Accounts Payables & Receivables
  • Ad hoc reporting
  • Automatic Billing & e-Invoicing
  • Automatic notifications
  • Automatic phone message
  • Automatically calculates earnings and deductions
  • ChildCareCRM integration
  • Customer history
  • Customizable reporting
  • Data analysis
  • Data import/export
  • Door access control
  • Electronic payments
  • Email tracking
  • General ledger
  • Marketing management
  • Reporting
  • Subscription services
  • Third party integrations
  • Time clock & attendance management

Benefits

• Keep parents connected to your center or childcare center.
• Log activities for one child or a whole classroom in just seconds.
• Customize it to your facility needs.
• In seconds share pictures, announcements, schedule changes and reminders.
• Enable parents to pay their childcare tuition and other fees directly through EZSmiles.
• No more paper! Cut costs and go green

EZSmiles FAQs

Below are some frequently asked questions for EZSmiles.

Q. What type of pricing plans does EZSmiles offer?

EZSmiles offers the following pricing plans:

Starting from: $1/month

Pricing model: Subscription

Free Trial: Available

EZSmiles integrates with EZCare Software. With a subscription to EZCare Software, the EZSmiles mobile app is $1.00/month per child

Q. What are the main features of EZSmiles?

EZSmiles offers the following features:

  • Accounts Payables & Receivables
  • Ad hoc reporting
  • Automatic Billing & e-Invoicing
  • Automatic notifications
  • Automatic phone message
  • Automatically calculates earnings and deductions
  • ChildCareCRM integration
  • Customer history
  • Customizable reporting
  • Data analysis
  • Data import/export
  • Door access control
  • Electronic payments
  • Email tracking
  • General ledger
  • Marketing management
  • Reporting
  • Subscription services
  • Third party integrations
  • Time clock & attendance management

Q. Who are the typical users of EZSmiles?

EZSmiles has the following typical customers:

Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does EZSmiles support?

EZSmiles supports the following languages:

English

Q. What type of pricing plans does EZSmiles offer?

EZSmiles has the following pricing plans:

Subscription

Q. Does EZSmiles support mobile devices?

EZSmiles supports the following devices:

Android, iPhone, iPad

Q. What other apps does EZSmiles integrate with?

EZSmiles integrates with the following applications:

Constant Contact

Q. What level of support does EZSmiles offer?

EZSmiles offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials