About Square Appointments
Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated point of sale that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.
Simplify your day with our web-based appointment scheduling software and app. Take secure payments with no hidden fees through the Square Appointments POS system. Make connections that go beyond business as usual with customer profiles and transaction history. Empower your employees with team management tools in Square Appointments. Sell products to complement your services with retail and inventory features. Start booking with Square Appointments.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square Appointments
Key benefits of Square Appointments
Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colors, layout, and pages that give the best first impression.
Automated email and text reminders
Send automatic appointment reminders to customers via SMS and/or email.
Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double bookings.
Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.
Resource booking
Create resources—like rooms, stations, or chairs—and assign them to services that require them so they get booked when clients make their appointments.
Website integration
Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress, and more.
Square Assistant
Square Assistant is a smart, automated messaging tool that replies to your clients on your behalf to confirm, cancel or reschedule appointments, 24/7.
Multiple locations and multiple time zones
Sync your schedules across multiple business locations, even if your customers are in different time zones.
Multi-staff appointments and tip splitting
Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.
Processing time
Use windows of processing time to book additional appointments so you never miss an opportunity.
Contactless payments
Accept any kind of payment, including contactless and chip. All your sales are integrated in your POS.
Card on File
Keep a card on file to hold appointments, require prepayment for services, or charge cancellation fees.
Professional invoices
Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.
Next-business-day, same-day, and instant transfers
Next-business-day transfers are free. Access your money the same day or instantly with just a 1.5% fee per transfer.
Plastic gift cards and eGift cards
Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for your customers.
Data security (PCI) compliance
Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.
Key in payments
Key in credit and debit cards directly from an appointment using your phone or computer.
Discounts
Offer discounts for special events or special customers.
Customer profiles and notes
Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.
Customer transaction history, texts and emails
Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages.
Appointment and sales history
See what services and products your customers have purchased before so you can make recommendations for them in the future.
Custom marketing campaigns
Square Marketing lets you send custom email marketing campaigns to engage your customers. Additional fee
Customer loyalty program
Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee
Individual employee accounts
Allow your employees to log in to view and manage their calendars themselves.
Unlimited sets of permissions
Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.
Combined services and item checkout
Ring up a service and a product in the same transaction for easy checkout.
Square Online
Create a free, shoppable website in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up in store.
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square Appointments
Images
Features
Total features of Square Appointments: 82
Alternatives
Acuity Scheduling
Calendly
Setmore
Squire
Reviews
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- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
One of the easiest to set up app for appointments
Reviewed on 2021/09/29
Pros
I loved how easy it was to set up. There were quite a few steps involved, but the app provided the steps needed and let me know if I was missing anything.
Cons
I don't have many cons right now. So far it's met all of my needs.
- Industry: Events Services
- Company size: 2-10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy All-In-One System
Reviewed on 2019/10/31
I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.
I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.
Pros
Square Appointments is great because it alleviates one less account you need. It handles merchant processing, product inventory, client records, appointment deposits and more.
Cons
I don't like the look/functionality of the embedded scheduling widget. It doesn't blend well with most websites and is very noticeably a square application. (Which I suppose is great/strong branding on their part)
Alternatives Considered
Acuity SchedulingReasons for Choosing Square Appointments
Schedulicity wasn't staying current with the changes in media appearance. It was starting to feel very "dated" compared to the strides other companies were taking. They also did not have a true app at the time.Switched From
SchedulicityReasons for Switching to Square Appointments
The pricing of Square was optimal as well as their integrated payroll system for my team.- Industry: Legal Services
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 3.0 /10
Good but with limitations
Reviewed on 2022/06/10
If had a local business I would not shift away from Square, but since my business serves customers...
If had a local business I would not shift away from Square, but since my business serves customers globally I needed a better alternative.
Pros
The best thing about Square Appointments that the free feature gives you most of the options, most important being to collect payments and deposit them straight into your bank account. No fuss. Easy to use and integrate.
Cons
However, Square Appointments is best for people who serve local clientele and do not serve clientele based in another time zone. In my case, I have a business where I meet up online with people located in different time zones and across the globe. The biggest disadvantage is that Square Appointments does not show booking times in their local time zone. It uses my time zone everywhere, it makes it super confusing for people who are booking. Another con, is that it will collect payments only in your currency, it won't convert or collect payments in another currency. I am based in Australia, but my customers in Canada would want to pay in Canadian Dollars and not Australian dollars, thus is a bit of hinderance for me. The last thing is that if you wish to go paid then it is pretty expensive starting at $35 per month, per location. All this when other competitors are giving the same features for much less.
Reasons for Switching to Square Appointments
I finally went with Setmore which is much more cost effective, gives the same features and suits most of my needs.- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good for only one location
Reviewed on 2022/06/08
It was a good experience but I needed something more flexible and more robust to grow with my...
It was a good experience but I needed something more flexible and more robust to grow with my business in terms of record keeping of my clients.
Pros
Easy to use and set up. I liked that it integrated with Square Payments. Good for reminding clients of appointments by email and text.
Cons
Increased fees for multiple locations. As a small business trying to work multiple locations to gain varied clientele it was counter productive for me to continue using it.
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great
Reviewed on 2022/05/19
Pros
It's a great profram for a start up super cheap and easy to use
Cons
you can't create pacages or a refer a freind program
Square Appointments FAQs
Below are some frequently asked questions for Square Appointments.Q. What type of pricing plans does Square Appointments offer?
Square Appointments offers the following pricing plans:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Individuals: Free/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 2–5 Staff: $60/month, processing fees starting at 2.65% + 10¢ per tap, dip, or swipe 6–10 Staff: $110/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 10+ Staff: Contact Us
Q. Who are the typical users of Square Appointments?
Square Appointments has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Square Appointments support?
Square Appointments supports the following languages:
English
Q. Does Square Appointments support mobile devices?
Square Appointments supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Square Appointments integrate with?
Square Appointments integrates with the following applications:
Google Calendar
Q. What level of support does Square Appointments offer?
Square Appointments offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support
Related categories
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