
About Square Appointments
Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated point of sale that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.
Simplify your day with our web-based appointment scheduling software and app. Take secure payments with no hidden fees through the Square Appointments POS system. Make connections that go beyond business as usual with customer profiles and transaction history. Empower your employees with team management tools in Square Appointments. Sell products to complement your services with retail and inventory features. Start booking with Square Appointments.
Pricing starting from:
US$0,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square Appointments
Key benefits of Square Appointments
Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colors, layout, and pages that give the best first impression.
Automated email and text reminders
Send automatic appointment reminders to customers via SMS and/or email.
Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double bookings.
Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.
Resource booking
Create resources—like rooms, stations, or chairs—and assign them to services that require them so they get booked when clients make their appointments.
Website integration
Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress, and more.
Square Assistant
Square Assistant is a smart, automated messaging tool that replies to your clients on your behalf to confirm, cancel or reschedule appointments, 24/7.
Multiple locations and multiple time zones
Sync your schedules across multiple business locations, even if your customers are in different time zones.
Multi-staff appointments and tip splitting
Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.
Processing time
Use windows of processing time to book additional appointments so you never miss an opportunity.
Contactless payments
Accept any kind of payment, including contactless and chip. All your sales are integrated in your POS.
Card on File
Keep a card on file to hold appointments, require prepayment for services, or charge cancellation fees.
Professional invoices
Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.
Next-business-day, same-day, and instant transfers
Next-business-day transfers are free. Access your money the same day or instantly with just a 1.5% fee per transfer.
Plastic gift cards and eGift cards
Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for your customers.
Data security (PCI) compliance
Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.
Key in payments
Key in credit and debit cards directly from an appointment using your phone or computer.
Discounts
Offer discounts for special events or special customers.
Customer profiles and notes
Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.
Customer transaction history, texts and emails
Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages.
Appointment and sales history
See what services and products your customers have purchased before so you can make recommendations for them in the future.
Custom marketing campaigns
Square Marketing lets you send custom email marketing campaigns to engage your customers. Additional fee
Customer loyalty program
Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee
Individual employee accounts
Allow your employees to log in to view and manage their calendars themselves.
Unlimited sets of permissions
Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.
Combined services and item checkout
Ring up a service and a product in the same transaction for easy checkout.
Square Online
Create a free, shoppable website in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up in store.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English, French, Japanese, Spanish
Pricing starting from:
US$0,00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Square Appointments
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Features
Total features of Square Appointments: 84
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Reviews
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- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Makes Scheduling Easy
Reviewed on 2018/04/24
Pros
I've written a review for this software in relation to our nutrition therapy business, but I've also started using this for my own personal nutrition consulting, which is structured very differently. I do freelance consulting and work remotely. The square system allows me to manage my schedule and clients from anywhere- with any device. It couldn't be easier or more helpful.
Cons
NO cons whatsoever. I am a huge fan of all the Square software AND their customer service. If there's ever a feature lacking they're sure to put in requests for you and they always go above and beyond to help.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Square is perfect for small businesses!
Reviewed on 2020/04/02
I love that I can integrate my google calendar with square. It’s amazing to have your days in one...
I love that I can integrate my google calendar with square. It’s amazing to have your days in one place! Square sends out reminders and confirmations which is amazing. My clients like the text message option. It goes right to their phone and all they have to do is look in their messages to check, no logins and passwords to worry about for them.
Pros
I love that I can complete transactions and book the same client all in one place! I’m a one man show so this makes life easy and helps me retain business!
Cons
I don’t have many complaints with square appointments. It’s worked well with keeping my schedule intact.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Promising but very limited
Reviewed on 2016/11/10
Limited feature set for the price compared to cheaper more feature-rich alternatives available on...
Limited feature set for the price compared to cheaper more feature-rich alternatives available on the market. It's year 2016, and makers of this software still haven't implemented a simple feature like service name showing in the booked time slot when staff view the calendar. Unless you're using their iPad app their web calendar interface is horrible. Worst of all, this system is so primitive that it forces customers to enter full name, phone, and email address EVERY SINGLE TIME to book an appointment. The only reason we switched to Square Appointments in the first place was to prevent no-shows by activating "Hold Card for No-Show Protection". This feature is half-baked because there's no way to save card info for future bookings. As of November 2016 no improvements have been made to mitigate that despite their tech staff promising to fix it when we first signed up with them in May 2016. I have sent them tons of usability improving ideas but only a few were addressed. We're on the verge of canceling our account with them because our clients constantly complain about what I described above, but worst of all we've noticed major decline in booking conversions from even our current clients, let alone newcomers. It holds promise, it is just not ready for prime time.
Pros
It has a dedicated iPad app.
Cons
Customer has to fill out his name, email, phone and credit card every single time appointment is booked. That's annoying and enough to steer even the most loyal customers away.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Don't know what I would do if I didn't have Square Appointments - it's a life saver!
Reviewed on 2023/01/05
Just a fantastic experience overall.
Just a fantastic experience overall.
Pros
Ease of use for both me and all of my clients.
Cons
Nothing! I have not experienced any short commings
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Set your Appointments and get Paid in One
Reviewed on 2020/02/07
I needed a way to have clients schedule consulting and also pay for the time immediately. Before I...
I needed a way to have clients schedule consulting and also pay for the time immediately. Before I was utilizing several online platforms that were not linked .
Pros
The ease in which you are able to set up the system was delightful,non invasive and efficient. I also like the fact someone can select from a menu to better customize their engagement with the process. ANd the mobile app is nearly identical to the desktop version which makes travel mode more efficient.
Cons
My initial set up was separate from my Square account however it is now an integral component. The new integration removed the need to work
Square Appointments FAQs
Below are some frequently asked questions for Square Appointments.Q. What type of pricing plans does Square Appointments offer?
Square Appointments offers the following pricing plans:
- Starting from: US$0,00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Individuals: Free/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 2–5 Staff: $60/month, processing fees starting at 2.65% + 10¢ per tap, dip, or swipe 6–10 Staff: $110/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 10+ Staff: Contact Us
Q. Who are the typical users of Square Appointments?
Square Appointments has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Square Appointments support?
Square Appointments supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Appointments support mobile devices?
Square Appointments supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Square Appointments integrate with?
Square Appointments integrates with the following applications:
123FormBuilder, ActiveCampaign, BigCommerce, Google Calendar, Gravity Forms, Homebase, Humanity, Hurdlr, Mailchimp, When I Work, Wix, WooCommerce, Wufoo, Xero, ZipRecruiter, vcita
Q. What level of support does Square Appointments offer?
Square Appointments offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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