Earth Class Mail

Earth Class Mail

Cloud-based, secure virtual mail & address solutions.

4.7/5 (35 reviews)

Earth Class Mail Overview

With Earth Class Mail you can get your business mail scanned and available online 24/7. Choose from a national network of addresses, including Market St. in San Francisco and Park Ave. in New York, then get your mail scanned and searchable.

It's easy to take action on your mail. Important invoices can sync straight to Xero, QBO, or Bill.com, or forward them to your accounting department automatically using the powerful rules engine.

Easily share your correspondence by setting up different account users, share via in-app email, or upload your scanned mail to your Google Drive, Box, or Dropbox account.

Get a check? Deposit it electronically to your bank, no matter where you are in the world. Or you can forward it anywhere you like with just a few clicks.

Security is a top priority, so every piece of mail gets the same level of attention. All facilities are monitored, every piece of digital data is encrypted with 256-bit security, and anyone that handles the mail goes through a thorough background check. Not to mention you can securely shred any piece of mail, so you know your information stays private.

Thousands of businesses and top brands have trusted Earth Class Mail with over 14,000,000 pieces of mail since 2006.

Pricing

Starting from
$69/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Australia, Canada, United Kingdom, United States

Supported Languages

English

Earth Class Mail Reviews

Overall rating
4.7/5
100% positive reviews
26
Excellent
9
Very good
0
Average
0
Poor
0
Terrible
Adam P.

Great solution to manage the mess of mail (paper) that a small business creates

Used Daily for 2+ years
Reviewed on 2017/04/27
Review Source: Capterra

We use ECM extensively to manage the mail that we get running several small consulting and software resale companies. Before ECM getting all of the right paperwork to the right place was a pain. After moving online can now manage our mail from wherever we are.

Unlike 'virtual office' packages that we've looked at ECM is focused on one thing: mail. They do a pretty darn good job of it too. No worrying about missing letters, you get simple controls to delete the junk mail and fast scanning on the important stuff.

Even when we've had problems customer support is great. We've learned some limitations (don't get a laptop shipped to your ECM address if you need them to forward it on via next day shipment, lithium ion shipping rules apply to them as well) but even when we ran into them it was easy to get ahold of support and they did the best they could to sort the problem quickly and efficiently.

Good people, great product. Best solution out there for small companies looking to unburden themselves of paper mail.

Pros

It is easy to use and has lots of control. Build mail routing rules, scanning rules, setup check deposit, etc.

Cons

The platform is a little older, not as many modern design elements, but it gets the job done and the functionality is great, and on some level I don't need every site I use to look like Facebook.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Barnaby Z.

Don't Leave Home Without It!

Used Daily for 2+ years
Reviewed on 2017/04/27
Review Source: Capterra

Having lived abroad now for going on 8 years, I just don't know where I'd be without the ECM tentacle to my life back in the States. They forward my favorite products that I can't get overseas and handle the occasional check deposit. Thanks ECM for turning problematic into 'simplematic' for this expat!

Pros

User friendly menu guided "step by step" system.

Cons

No longer allows me to deposit funds to my ECM account without customer service assistance. Also, shouldn't need customer service to arrange the occasional check deposit.
More shipping method options would be nice, but not critical.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Thomas N.

I could not operate my business without it.

Used Weekly for 2+ years
Reviewed on 2017/06/13
Review Source: Capterra

Don't have to waste time with stupid mail.

Pros

The fact that I don't have to handle mail. I can be out of the country for 6 months and still see all my mail. Every piece of mail I open is automatically scanned and digitally archived. I think snail mail is one of the most inefficient things on earth, so I'm glad that ECM exists to help me streamline that part of my life.

Cons

About the software - sometimes it's a little slow to load, especially if I'm scrolling way way back through my mail.

I wish there wasn't such a delay in the time it takes to get my mail (I use the Las Vegas PO box and I understand that once it is received there, it's shipped up to Oregon for sorting).

Sometimes giving out my address is difficult. Some automated web forms don't have room or won't accept that "PMB 61891" part of the address. I wish there was a Nevada street address.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Noah G.

I have had multiple accounts over the years, and currently I am an administrator for three addresses

Used Daily for 2+ years
Reviewed on 2017/05/01
Review Source: Capterra

Pros

The basic premise of the service has been met, which is important for the price point of ECM. I have seen ECM change over the past few years, and I am glad to see the pricing match the service level. There is no substitute for performance.

Cons

I have access to multiple accounts for various clients as well as myself. Quickbooks Online provides a great method for a master account to manage multiple accounts, and it would be beneficial if there was such a functionality for ECM.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kirill C.

My business 110% depends on ECM

Used Daily for 2+ years
Reviewed on 2017/05/04
Review Source: Capterra

It just works, as promised and as advertised, and stays in business helping me to stay in business.

Pros

You can have several offices close to your customers, so they could easily identify with you and contact you locally.
The check deposit service is great.
Customer service with the real world "can-do" attitude.

Cons

Sometimes things go wrong with them, but very very rarely. Prices slowly rise over the years, but the service does not deteriorates. You will not be disappointed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Earth Class Mail Pricing

Starting from
$69/month
Pricing options
Free Trial
Subscription
Value for money

Plans starting at just $69/mo.

All plans include:

- A Street Address or PO Box from our national network
- Unlimited Envelope & Package Scans (exterior only)
- Unlimited Cloud Storage
- 30 Days of Free Physical Mail Storage
- Integrations with Dropbox, Box, Google Drive, & Bill.com
- Live Customer Support

https://www.earthclassmail.com/pricing

Earth Class Mail Features

  • Monitoring
  • Receiving
  • Third Party Integration

  • API
  • Activity Dashboard
  • Automatic Notifications
  • CRM Integration
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Conferencing
  • Instant Messaging
  • Live / Video Conferencing
  • Reporting & Statistics
  • SMS Integration
  • Voice Mail

Additional information for Earth Class Mail

Key features of Earth Class Mail

  • Add multiple recipients and users to your account
  • All mail is OCR'd and searchable
  • All mail is scanned and made available online
  • Cloud & physical mail storage
  • Collaborate on all inbound mail
  • Electronic check deposit
  • Get notified when new mail arrives
  • HIPAA compliant features
  • Integrates with Dropbox, Box, GDrive & Bill.com
  • Send invoices directly to Bill.com
  • Sort, forward, filter, or securely shred mail

Benefits

- Real Business Addresses: Get a mailing address for your business and choose from dozens of Street Addresses and PO boxes in the U.S. Use it instead of a home address, to protect your business' privacy, to establish a local presence, for CANSPAM compliance, and to register your business with the State. You can choose one or more addresses, or even keep your own. When you or your business move, your mailing address can stay the same. It's even a good solution if you incorporate your business outside of your home state.

- Mail and Document Scanning: All the mail sent to your new address gets scanned, then you get an email letting you know that new mail has arrived. You see the exterior of the front and back, packages too, then you choose what action to take. You can scan the contents of your mail, and store them digitally forever. You can also set rules using the rules engine on how you want certain types of mail to be handled automatically, so you don't have to wait for mail contents to be scanned or for junk mail to get recycled.

- Secure Handling and Shredding: All mail is processed in monitored facilities, by employees that have completed extensive background checks. Everything digital is secured with a 256-bit encryption, and if you want to keep your confidential information safe when you trash it you can choose to securely shred everything.

- Free Storage: Cloud storage is free and unlimited. You can also integrate directly with Dropbox, Box and Google Drive to backup and share your documents. The first 30 days of physical mail storage is always free, that time starts from the day the mail is received.

- Electronic Check Deposit: If you get a lot of checks, or travel a lot while clients send you checks, then this add-on feature will allow you to electronically deposit those checks to your bank account with any bank. If you don't qualify for electronic check deposit there is an option for manual check deposit as well.

Earth Class Mail FAQs

Below are some frequently asked questions for Earth Class Mail.

Q. What type of pricing plans does Earth Class Mail offer?

Earth Class Mail offers the following pricing plans:

Starting from: $69/month

Pricing model: Subscription

Free Trial: Available

Plans starting at just $69/mo.

All plans include:

- A Street Address or PO Box from our national network
- Unlimited Envelope & Package Scans (exterior only)
- Unlimited Cloud Storage
- 30 Days of Free Physical Mail Storage
- Integrations with Dropbox, Box, Google Drive, & Bill.com
- Live Customer Support

https://www.earthclassmail.com/pricing

Q. What are the main features of Earth Class Mail?

Earth Class Mail offers the following features:

  • Add multiple recipients and users to your account
  • All mail is OCR'd and searchable
  • All mail is scanned and made available online
  • Cloud & physical mail storage
  • Collaborate on all inbound mail
  • Electronic check deposit
  • Get notified when new mail arrives
  • HIPAA compliant features
  • Integrates with Dropbox, Box, GDrive & Bill.com
  • Send invoices directly to Bill.com
  • Sort, forward, filter, or securely shred mail

Q. Who are the typical users of Earth Class Mail?

Earth Class Mail has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does Earth Class Mail support?

Earth Class Mail supports the following languages:

English

Q. What type of pricing plans does Earth Class Mail offer?

Earth Class Mail has the following pricing plans:

Subscription

Q. Does Earth Class Mail support mobile devices?

We do not have any information about what devices Earth Class Mail supports

Q. What other apps does Earth Class Mail integrate with?

Earth Class Mail integrates with the following applications:

Bill.com, Bill.com, Box, Dropbox, Google Drive

Q. What level of support does Earth Class Mail offer?

Earth Class Mail offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials