Campus Cafe

Pros

It was a one-stop shop! We had all of our information on paper and excel documents.

Cons

The learning curve, and the language of the software is not intuitive.

Pros

Student can access online their billing statements and can also pay online.
Group billing makes my job easier as I don't have to manually charge student when they enroll for class. The software charges them automatically but I need to post it before it can be reflected on the students' accounts -- this gives me the chance to review the billing first before posting it.

Cons

Once I posted the financial aid of the student, I could not delete it anymore if I happen to make a mistake. I have to make another entry to negate it. I prefer that I can just delete the error.
Some postings done I can still delete but the system does not give me a warning before I delete. I prefer that there will be a pop-up warning me about the deletion just to be sure that I review again before I delete something.

Pros

Reports are easily accessible and customizable! This is such a great feature for the Registration Department as we need accurate statistics immediately.

The ability to also customize webpages, email notifications, triggers, courses as needed gave us the power to be more flexible and creative with how we focus our energy and time.

Cons

There have been a few glitches in the system even after working through setup. An example of this is syncing Campus Cafe with Canvas LMS- students who withdraw or drop would sometimes sync with Canvas and other times it would not. So there was that inconsistency.

Pros

Tracking activities can easily be added into the system to make sure that when students have changes in academic activities, we can monitor and send out the required tracking mechanisms.
Can alert staff if there are triggers, and/or ability to track and monitor student activities like withdrawal, dropping from course or from the program.

Cons

I am still figuring out how to maximize its features so I can use for my regulars IPEDS reporting and to generate other reports required by the state or accreditor.

Pros

For financial aid purposes, the software provides me detailed and accurate information I need to process students financial aid and withdrawals based on enrollment status shown in enrollment history, attendance report, transcript/grades, billing statement and other pertinent info.

Cons

I personally was not able to browse other files as they do not concern my line of work. I used to pull-out attendance report from attendance history and if it will be imported to excel file, no student name is shown for the particular attendance report.