Vendini

Integrated cloud-based ticketing solution for box offices

About Vendini

TicketAgent is a box office ticketing solution, integrating seamlessly within Vendini’s suite of live event management tools. Based around a cloud-based login and intuitive dashboard, TicketAgent can be quickly deployed across multiple workstations and mobile devices. Centralized data storage keeps all users up-to-date while ensuring sensitive patron information is backed up and stored safely. Sales are processed seamlessly alongside online bookings thanks to integration with Vendini TicketLine, enabling staff of all training levels to easily monitor current booking activity and provide a more informed level of customer support. Produce detailed financial reports within a matter of clicks and get instant access to purchase histories and contact profiles.

By streamlining box office payments, TicketAgent also makes legacy systems redundant while introducing new hardware options for extended features. Integrated credit card processing features meeting strict compliance to level 1 PCI DSS certification removes any dependence on additional credit card machines and phone lines. In addition, full ticketing capabilities are liberated from the office with the free TicketAgent app for iOS devices. From iPhone or iPad, event staff can provide mobile support augmented by accessories for swiping cards and performing wireless or tethered scanning. View available seats from intuitive graphical charts, email receipts to patrons paying on the door and log admittance on the fly. Vendini also offers options for thermal printers, professional custom paper stock and specialty mailing envelopes for the publishing and distribution of physical tickets.

Key benefits of Vendini

  • Vendini TicketAgent is cloud-based, centralizing up-to-date information and orders from one database – scalable across multiple systems and devices.
  • With minimal training, empower box office staff to sell tickets and VIP hospitality packages, while accepting membership signups and donations.
  • Sales are synced seamlessly with web-based bookings and sister solution Vendini TicketLine, tying together activity monitoring, reporting and purchase history querying.
  • Process box office payments securely with level 1 PCI DSS (Payment Card Industry Data Security Standard) certification.
  • Sell tickets on the door and check patrons in with a number of integrated hardware accessories available including card readers, scanners and thermal ticket printers.
  • Vendini TicketAgent for iOS enables lobby staff and ushers to check seating charts, take payments, issue receipts and process admittance.
  • Combines seamlessly with Vendini’s full suite of solutions, extending functionality to encompass email/social marketing and event logistics.
  • Devices

    Business size

    S M L

    Images

    Vendini TicketAgent add card screen
    Vendini TicketAgent order complete
    Vendini TicketAgent select event on iOS app for iPhone
    Vendini TicketAgent select event screen
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    Vendini video Vendini video Vendini screenshot: Vendini TicketAgent add card screen Vendini screenshot: Vendini TicketAgent order complete Vendini screenshot: Vendini TicketAgent select event on iOS app for iPhone Vendini screenshot: Vendini TicketAgent select event screen

    Features

    Total features of Vendini: 15

    • Barcode / Ticket Scanning
    • Charting
    • Credit Card Processing
    • Customer Database
    • Customer History
    • Drip Campaigns
    • Electronic Payments
    • Financial Analysis
    • Mobile Access
    • Monitoring
    • Order Processing
    • Receipt Management
    • Sales Reports
    • Secure Data Storage
    • Social Promotion

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    Reviews

    Overall rating

    3,2 /5
    (3)
    Value for Money
    2,8/5
    Features
    3,3/5
    Ease of Use
    3,5/5
    Customer Support
    3/5

    Already have Vendini?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 3
    Molly S.
    Overall rating
    • Industry: Entertainment
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Vendini Overview The Klein

    Reviewed on 2016/09/12

    Pros

    The ease of selling tickets. It is relatively quick and painless.

    Cons

    I do not like that you do not get receipts for cash purchases at the door. I also dislike that we are charged to change the structure of the seating map as well. We also have a lot of issues with calls being dropped by clients that are under the impression they have already purchased tickets.

    Chris W.
    Overall rating
    • Company size: 201-500 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Great experience with Vendini!

    Reviewed on 2018/02/11

    Pros

    Informative training for all involved to help set us up. Very easy to use and manageable. Keeps everything organized such as ticket sales, marketing, and reporting. The mobile app is great. Customer service is very helpful and supportive of our event needs.

    Cons

    The wait period of 90 days from event completion to receive final sales revenues. Other than that no complaints.

    Nick E.
    Overall rating
    • Industry: Entertainment
    • Company size: 201-500 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Horrible

    Reviewed on 2018/03/01

    This Company is absolutely Horrible! They have no integrity and will LIE and TAKE your money! They...

    This Company is absolutely Horrible! They have no integrity and will LIE and TAKE your money! They change the FEE's last minute, they Lie, they hang up on you. They are no good!

    Vendini FAQs

    Below are some frequently asked questions for Vendini.

    Vendini offers the following pricing plans:

    • Free Trial: Not Available

    30-day Free Trial (Pricing based on custom quote)

    We do not have any information about Vendini features

    Vendini has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    We do not have any information about what languages Vendini supports

    Vendini supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Vendini has

    Vendini offers the following support options:

    Email/Help Desk, Phone Support

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