Vendini TicketAgent

Vendini TicketAgent

Integrated cloud-based ticketing solution for box offices

3.2/5 (3 reviews)

Vendini TicketAgent Overview

TicketAgent is a box office ticketing solution, integrating seamlessly within Vendini’s suite of live event management tools. Based around a cloud-based login and intuitive dashboard, TicketAgent can be quickly deployed across multiple workstations and mobile devices. Centralized data storage keeps all users up-to-date while ensuring sensitive patron information is backed up and stored safely. Sales are processed seamlessly alongside online bookings thanks to integration with Vendini TicketLine, enabling staff of all training levels to easily monitor current booking activity and provide a more informed level of customer support. Produce detailed financial reports within a matter of clicks and get instant access to purchase histories and contact profiles.

By streamlining box office payments, TicketAgent also makes legacy systems redundant while introducing new hardware options for extended features. Integrated credit card processing features meeting strict compliance to level 1 PCI DSS certification removes any dependence on additional credit card machines and phone lines. In addition, full ticketing capabilities are liberated from the office with the free TicketAgent app for iOS devices. From iPhone or iPad, event staff can provide mobile support augmented by accessories for swiping cards and performing wireless or tethered scanning. View available seats from intuitive graphical charts, email receipts to patrons paying on the door and log admittance on the fly. Vendini also offers options for thermal printers, professional custom paper stock and specialty mailing envelopes for the publishing and distribution of physical tickets.

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Vendini TicketAgent Reviews

Overall rating
3.2/5
67% positive reviews
1
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
Molly S.

Vendini Overview The Klein

Reviewed on 2016/09/12
Review Source: SoftwareAdvice

Pros

The ease of selling tickets. It is relatively quick and painless.

Cons

I do not like that you do not get receipts for cash purchases at the door. I also dislike that we are charged to change the structure of the seating map as well. We also have a lot of issues with calls being dropped by clients that are under the impression they have already purchased tickets.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Chris W.

Great experience with Vendini!

Used Other for 1+ year
Reviewed on 2018/02/11
Review Source: SoftwareAdvice

Pros

Informative training for all involved to help set us up. Very easy to use and manageable. Keeps everything organized such as ticket sales, marketing, and reporting. The mobile app is great. Customer service is very helpful and supportive of our event needs.

Cons

The wait period of 90 days from event completion to receive final sales revenues. Other than that no complaints.

Rating breakdown

Ease of Use

Likelihood to recommend

9.0/10
Nick E.

Horrible

Used Daily for 6-12 months
Reviewed on 2018/03/01
Review Source: SoftwareAdvice

This Company is absolutely Horrible! They have no integrity and will LIE and TAKE your money! They change the FEE's last minute, they Lie, they hang up on you. They are no good!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Vendini TicketAgent Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

30-day Free Trial
(Pricing based on custom quote)

Vendini TicketAgent Features

  • Customer Database
  • Electronic Payments
  • Mobile Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Calendar Management
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

Additional information for Vendini TicketAgent

Key features of Vendini TicketAgent

Benefits

  • Vendini TicketAgent is cloud-based, centralizing up-to-date information and orders from one database – scalable across multiple systems and devices.
  • With minimal training, empower box office staff to sell tickets and VIP hospitality packages, while accepting membership signups and donations.
  • Sales are synced seamlessly with web-based bookings and sister solution Vendini TicketLine, tying together activity monitoring, reporting and purchase history querying.
  • Process box office payments securely with level 1 PCI DSS (Payment Card Industry Data Security Standard) certification.
  • Sell tickets on the door and check patrons in with a number of integrated hardware accessories available including card readers, scanners and thermal ticket printers.
  • Vendini TicketAgent for iOS enables lobby staff and ushers to check seating charts, take payments, issue receipts and process admittance.
  • Combines seamlessly with Vendini’s full suite of solutions, extending functionality to encompass email/social marketing and event logistics.
  • Vendini TicketAgent FAQs

    Below are some frequently asked questions for Vendini TicketAgent.

    Q. What type of pricing plans does Vendini TicketAgent offer?

    Vendini TicketAgent offers the following pricing plans:

    Free Trial: Available

    30-day Free Trial
    (Pricing based on custom quote)

    Q. What are the main features of Vendini TicketAgent?

    We do not have any information about Vendini TicketAgent features

    Q. Who are the typical users of Vendini TicketAgent?

    Vendini TicketAgent has the following typical customers:

    Mid Size Business, Public Administrations, Small Business

    Q. What languages does Vendini TicketAgent support?

    Vendini TicketAgent supports the following languages:

    English

    Q. What type of pricing plans does Vendini TicketAgent offer?

    We do not have any information about what Vendini TicketAgent pricing plans

    Q. Does Vendini TicketAgent support mobile devices?

    Vendini TicketAgent supports the following devices:

    iPhone, iPad

    Q. What other apps does Vendini TicketAgent integrate with?

    We do not have any information about what integrations Vendini TicketAgent has

    Q. What level of support does Vendini TicketAgent offer?

    Vendini TicketAgent offers the following support options:

    Online Support, Phone Support