eFit Financial

eFit Financial

Web based club management software for SMBs

4.1/5 (34 reviews)

eFit Financial Overview

eFit Finance is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments in real time. The software caters to various clubs of all sizes and types including aerobics, studios, and personal training, boxing and martial art facilities. Some of its customers include World Gym, Pro Fitness USA, My Personal Trainer, Gym X, Rock Club and AHC.

eFit gym & fitness center management software and billing services allows clubs to schedule personal trainers, generate payroll for trainers and manage memberships & invoices, along with providing gym members with registrations, online scheduling, bill payment option etc. Primary features of the solution includes billing & collection, membership management, time and attendance management, online portal management, inventory control and scheduling. The solution is compatible with various browsers available across devices such as desktop, mobile and tablets.
The software can be clubbed with a third party Full-Service Advantage solution which allows clubs to access web-based applications and outsource all payment processing, billing and collections.

Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United States

Supported Languages

English

eFit Financial Reviews

Overall rating
4.1/5
79% positive reviews
15
Excellent
12
Very good
5
Average
1
Poor
1
Terrible
Jake S.

Wyoming gym owner

Used Daily for 2+ years
Reviewed on 2016/10/07
Review Source: Capterra

eFit continues to make great improvements to their software. I've been using eFit at my gym since 2008. Customer service is always helpful resolving problems and answering general questions. I recommend eFit Financial for any gym or studio. The program works great for 24hr access and now I can finally use the program on the Apple computers here at my gym! Thank you tech support and especially Amanda Herber!

Pros

I can use my Macbook Pro and iMac now!

Cons

Scheduler - I haven't checked it out recently because I use Mindbody for all of the classes so maybe it's better than I think.

Response from eFit Financial

Thanks for taking the time to provide a review of eFit Financial's fitness management software, Jake! We're looking forward to working with you to see how we can support your scheduling needs. We'd welcome any specific feedback you have on our gym scheduling features as we continue to improve it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Lea G.

Just recently eFit has updated it's functionality which will help business owners. Much improvement!

Used Daily for 2+ years
Reviewed on 2018/06/27
Review Source: Capterra

Pros

The ease of use is fantastic! It is incredibly easy to navigate this site- even for the less avid user. It is incredibly easy for a business owner to train someone up on this software.

Cons

I can't make changes to the templates and add in my own forms or any other documents. I would like to be able to utilize the electronic signature more efficiently, however without giving the business owners access, it makes it challenging to run our business efficiently.

Response from eFit Financial

Lea, thank you for your kind words and recommendation. We are always happy to help our clients by enhancing our product. We'd like to learn more about your thoughts on template customization and electronic signatures. Please call us at 877-772-3348 to speak to our team. Thank you for the opportunity to serve you and your business. We look forward to our continued partnership! -- The eFit Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Geoffrey N.

Been using this software for over 6 years, overall pretty satisfied.

Used Daily for 2+ years
Reviewed on 2018/06/26
Review Source: Capterra

Pros

Customer service is good. Staff often catch mistakes that myself or my employees have made, and have called us to correct or confirm the issues.

Cons

Sometimes certain features will not work with use of very popular browsers. It's often difficult to locate certain software functions as well.

Response from eFit Financial

Geoffrey, it is great to hear from a satisfied client of over 6 years. At eFit, we take pride in developing and maintaining long-term partnerships with our clients. We'd like to learn more about how we can improve your experience with our user interface. Please contact us at 877-772-3348. We look forward to continuing to provide you with support for many years to come! ¿ The eFit Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Geoffrey N.

Thanks for the support!

Used Daily for 2+ years
Reviewed on 2017/04/27
Review Source: Capterra

Thanks for the support! Staff are always helpful as they can be. They are almost always very polite to my members, which is SUPER important when running a business. I'd like a few changes in the software, but nothing major.

Pros

Various report options. Blast emails. Connectivity to other software I use.

Cons

I can't use a Yahoo email account, such a pain. My members can't cancel their own reservations from the scheduler (would be nice to have that as an option that gyms could turn on/off as appropriate for the situation.) Finding certain things I'm looking for can be a maze so sometimes I just call and ask since it's just faster than hunting for an hour lol

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jenifer S.

My orginal contact was excellent. Since then I have been passed to several ppl who are not as great.

Used Daily for 1+ year
Reviewed on 2018/06/19
Review Source: Capterra

Pros

I find the program user friednly to sign members up and locate the information about each members. Also adding different packages is very easy as well.

Cons

It is hard to find and print billing reports. I no longer have any contacts at e-fit to assist. The communication when team members leave is terrible.

Response from eFit Financial

Jenifer, thank you for sharing your feedback on eFit Financial. We¿re glad we could provide you with user-friendly tools to manage your members and class packages. We¿re sorry to hear that you were disappointed with your recent customer service experience. At eFit, we aim to provide personalized service to all our clients. A member of our team will contact you shortly to address your concerns. You can reach us any time during business hours at 877-772-3348. Thank you for your business and partnership. -- The eFit Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

eFit Financial Pricing

Starting from
US$99,00/month
Pricing options
Free Trial
Subscription
Value for money

$99 per month

eFit Financial Features

  • Activity Dashboard
  • Attendance Management
  • Automated Scheduling
  • Billing & Invoicing
  • Client Portal
  • Credit Card Processing
  • POS
  • Registration Management

  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Class Scheduling
  • Custom Forms
  • Customer Database
  • Electronic Payments
  • Event Scheduling
  • Recurring Billing
  • Reporting & Statistics
  • Time & Attendance Tracking
  • Website Integration

Additional information for eFit Financial

Key features of eFit Financial

  • Accounting Reports
  • Attendance Management
  • Auto renew accounts
  • Auto renew accounts
  • Billing & Collection
  • Credit Card / ACH / EFT Processing
  • Employee Time Clock
  • Fitness Assessment
  • History
  • Inventory Control
  • Invoicing and Payment Tracking
  • Member Check-In
  • Member Portal
  • Membership Management
  • Online Signature
  • Point of Sale
  • Registration Management
  • Software Support
  • Trainer & Instructor Scheduling
  • Web Based Software
  • Web based software

Benefits

• eFit allows users to subscribe to the software on “per user per month” basis which is a cost effective model for small and midsized business units.
• Gym membership management features allow clients to create membership plans, renewals, manage contracts and track active members.
• The solution allows to consolidate all revenue sources at one place and track memberships, point of sales and packages efficiently.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• eFit Financial is certified with CISP and PCI DSS Level 1 certification which ensures customers data safety.
• It automates payment processing for regular members and includes features such as EFT bank drafts and credit card debit processing.
• It is a web based solution and can be accessed through any internet connected device.
• Tracking attendance of group classes allows club members to analyses best trends for specific class times.
• With eFit, club trainers can generate a member progress card and share with members to motivate them and increase member retention.

eFit Financial FAQs

Below are some frequently asked questions for eFit Financial.

Q. What type of pricing plans does eFit Financial offer?

eFit Financial offers the following pricing plans:

Starting from: US$99,00/month

Pricing model: Subscription

Free Trial: Not Available

$99 per month

Q. What are the main features of eFit Financial?

eFit Financial offers the following features:

  • Accounting Reports
  • Attendance Management
  • Auto renew accounts
  • Auto renew accounts
  • Billing & Collection
  • Credit Card / ACH / EFT Processing
  • Employee Time Clock
  • Fitness Assessment
  • History
  • Inventory Control
  • Invoicing and Payment Tracking
  • Member Check-In
  • Member Portal
  • Membership Management
  • Online Signature
  • Point of Sale
  • Registration Management
  • Software Support
  • Trainer & Instructor Scheduling
  • Web Based Software
  • Web based software

Q. Who are the typical users of eFit Financial?

eFit Financial has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does eFit Financial support?

eFit Financial supports the following languages:

English

Q. What type of pricing plans does eFit Financial offer?

eFit Financial has the following pricing plans:

Subscription

Q. Does eFit Financial support mobile devices?

We do not have any information about what devices eFit Financial supports

Q. What other apps does eFit Financial integrate with?

We do not have any information about what integrations eFit Financial has

Q. What level of support does eFit Financial offer?

eFit Financial offers the following support options:

FAQs, Online Support, Phone Support